Ratings based on 1,587 Verified Reviews

4.1 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2018
Was in great location..walking distance to mall and harbour....cleaning product was overpowering in the room ...advised managerment..
Comment from Hotel Management
13-Mar-2018 by BW Hobart, Hotel Management
So glad to hear you enjoyed our location! We appreciate your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2018
A bit run down, but we’ll located to walk into central Hobart, Salamanca and do the waterfront.
Comment from Hotel Management
13-Mar-2018 by BW Hobart, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide, South Australia

Comfortable hotel

Posted 02-Mar-2018
Within a 10-15 minute walk of the Hobart shopping district and tourist attractions. Eating out options are a bit limited and casual cafe style not found.
Comment from Hotel Management
05-Mar-2018 by BW, Hotel Management
Thank you for your review Nanny. Its great to see you enjoyed your stay.
2 out of 5
by A verified traveller from Perth

A hotel built 50 years ago and never refurbished

Posted 26-Feb-2018
Pros: Staff.
Cons: Bathrooms, breakfast. Install a telephone in the rooms so one can call the reception.
Location: A very good restaurant: Urban Greek.
The hotel is old, looks shabby and was never refurbished. It appears to have been designed and built by a Est German company. The only new thing in the room in the TV set. The breakfast is pretty basic, with poor quality bread (from supermarket). The bathroom did not have a curtain. The room do not have a telephone. To contact the reception one has to go to the ground floor. The hotel is extremely expensive for what it really is. The staff is very helpful.
Comment from Hotel Management
02-Mar-2018 by BW, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Good hotel to stay

Posted 23-Feb-2018
The hotel is clean and comfort, also convenience to go out for shopping, eating and sight seeing.
Comment from Hotel Management
26-Feb-2018 by BW Hobart, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Central Hobart.

Posted 12-Feb-2018
Pros: Secure car park , laundry room and good restaurant
Nice hotel for a couple of nights in the centre of Hobart .
Comment from Hotel Management
19-Feb-2018 by BW Hobart, Hotel Management
Thank you for providing your feedback
4 out of 5
Recommended
for Everyone
by A verified traveller

Okay accommodation but ,,,,,,,,

Posted 07-Feb-2018
The twin room was okay for its sole purpose but was very tired and in desperate need of a paint brush. The walls and particularly the doors were in very poor condition. Embers restaurant was quiet pleasing but on our day of leaving to be told that the cost of one piece of toast and one coffee would be $12.50 or $25 per couple is totally obscene and just an excuse to rip off unsuspecting customers.
Comment from Hotel Management
19-Feb-2018 by BW Hobart, Hotel Management
Thank you for providing your feedback
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Top class hotel!

Posted 06-Feb-2018
I enjoyed my stay. The proximity to everything! The very helpful staff!
Comment from Hotel Management
19-Feb-2018 by BW Hobart, Hotel Management
Thank you for your awesome comments Linda
3 out of 5
by A verified traveller

Posted 02-Feb-2018
reasonably good for couples and packpackers. too expensive for the facility
Comment from Hotel Management
06-Feb-2018 by BW Hobart, Hotel Management
Thank you for taking the time to provide a review.
2 out of 5
by A verified traveller from Los Angels

Expensive OLD hotel

Posted 29-Jan-2018
Pros: The staff were pleasant & it was centrally located.
Cons: Hotel needs a remodel for this price. Bathrooms need an exhaust fan at least. Very basic place. Needs a facelift generally ,tired old .
Location: Salamanca Markets,shopping. fishing wharf for eateries are withinwalking distance.
Staff were very pleasant but the rooms are old ,bathrooms have no exhaust fans . Good location and central but very expensive for an old hotel trading off a well known brand. I would never go back and will not use Best Western again.
Comment from Hotel Management
02-Feb-2018 by BW Hobart, Hotel Management
Thank you for your feedback, I am pleased to see that our staff we friendly and pleasant as always. We will be updating our rooms soon. We would love to have you back again.