Ratings based on 1,555 Verified Reviews

4.1 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Good hotel to stay

Posted 23-Feb-2018
The hotel is clean and comfort, also convenience to go out for shopping, eating and sight seeing.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Central Hobart.

Posted 12-Feb-2018
Pros: Secure car park , laundry room and good restaurant
Nice hotel for a couple of nights in the centre of Hobart .
Comment from Hotel Management
19-Feb-2018 by BW Hobart, Hotel Management
Thank you for providing your feedback
4 out of 5
Recommended
for Everyone
by A verified traveller

Okay accommodation but ,,,,,,,,

Posted 07-Feb-2018
The twin room was okay for its sole purpose but was very tired and in desperate need of a paint brush. The walls and particularly the doors were in very poor condition. Embers restaurant was quiet pleasing but on our day of leaving to be told that the cost of one piece of toast and one coffee would be $12.50 or $25 per couple is totally obscene and just an excuse to rip off unsuspecting customers.
Comment from Hotel Management
19-Feb-2018 by BW Hobart, Hotel Management
Thank you for providing your feedback
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Top class hotel!

Posted 06-Feb-2018
I enjoyed my stay. The proximity to everything! The very helpful staff!
Comment from Hotel Management
19-Feb-2018 by BW Hobart, Hotel Management
Thank you for your awesome comments Linda
3 out of 5
by A verified traveller

Posted 02-Feb-2018
reasonably good for couples and packpackers. too expensive for the facility
Comment from Hotel Management
06-Feb-2018 by BW Hobart, Hotel Management
Thank you for taking the time to provide a review.
2 out of 5
by A verified traveller from Los Angels

Expensive OLD hotel

Posted 29-Jan-2018
Pros: The staff were pleasant & it was centrally located.
Cons: Hotel needs a remodel for this price. Bathrooms need an exhaust fan at least. Very basic place. Needs a facelift generally ,tired old .
Location: Salamanca Markets,shopping. fishing wharf for eateries are withinwalking distance.
Staff were very pleasant but the rooms are old ,bathrooms have no exhaust fans . Good location and central but very expensive for an old hotel trading off a well known brand. I would never go back and will not use Best Western again.
Comment from Hotel Management
02-Feb-2018 by BW Hobart, Hotel Management
Thank you for your feedback, I am pleased to see that our staff we friendly and pleasant as always. We will be updating our rooms soon. We would love to have you back again.
4 out of 5
Recommended
for Everyone
by A verified traveller from melbourne australia

Nice hotel

Posted 22-Jan-2018
Nice hotel easy to walk into the main areas of the city but situated just outside so not noisy. Bathrooms need to be updated as they had poor ventilation which could be seen by the mound staining to the roof. Overall great experience comfortable bed and would gladly stay here again 👌
Comment from Hotel Management
02-Feb-2018 by BW Hobart, Hotel Management
Thank you for your review Kira, we hope to see you again soon.
2 out of 5
by A verified traveller

Posted 15-Jan-2018
One room not cleaned before check in. Then changed to another which is not big enough for the original requirement.
Comment from Hotel Management
22-Jan-2018 by BW Hobart, Hotel Management
I am extremely sorry you were checked into the wrong room. I will pass this on to the appropriate managers for review. Thank you for providing your feedback.
1 out of 5
by A verified traveller

Checked in. Very nice reception staff.

Posted 11-Jan-2018
Pros: The reception staff
Cons: Demolition
Location: Shares an area with tattoo parlours and charity shops
The hotel is tired, worn and incredibly dated. Stayed less than an hour before checking out and into The Mantra. Still got dinged for a full night. Suggest changing name to Worst Western
Comment from Hotel Management
22-Jan-2018 by BW Hobart, Hotel Management
Thank you for providing your feedback, I am sorry we did not exceed your expectations. I am pleased our friendly reception Team made you feel welcome.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dannevirke

Nice stay

Posted 09-Jan-2018
Location: Close enough to the city to walk to.
Nice stay close to the city. Obliging staff. Clean tidy and comfortable.
Comment from Hotel Management
10-Jan-2018 by BW Hobart, Hotel Management
Thank you for your Review