Ratings based on 1,517 Verified Reviews

4.1 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Geelong Vic

great hotel. Close to restaurants and the city

Posted 09-Dec-2017
Pros: Everything was good
it served all our needs. Very happy with staff , hotel room and facilities
4 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide

Comfortable and walking distance to sights

Posted 02-Dec-2017
Comfortable,clean and staff were friendly and helpful re faciliries and also help with information about where we wanted to visit.
3 out of 5
by A verified traveller from sydney

The hotel is tired and rundown.

Posted 26-Nov-2017
Hotel is tired and rundown. It is a little away from the centre of hobart, but easily walking distance. The service was good but next time I will stay elsewhere.
3 out of 5
by A verified traveller

Convenient city location for walk to harbour.

Posted 18-Nov-2017
Pros: Pleasant staff. Location and covered parking.
Cons: Overall appearance of hallways and room flooring - needs a makeover. Attention to room things needing repair.
Location: 15 minute walk to Salamanca market and harbour.
Staff welcoming and friendly. Lobby ad ground floor appearance good. Disappointed in rest of the hotel appearance - room level hallway carpets dirty and stained. Bedroom linens fresh and clean, bed comfortable. Bedroom carpet and tile not so good nor clean. Some items needing repair.
3 out of 5
by A verified traveller from london

Not best value for money

Posted 05-Nov-2017
Good sized room, clean, decent shower. No Wi-Fi in room so would not recommend if you rely on this. Very shabby in room, damage on door, bath, patch on carpet. Poor attention to detail eg overhead light not working.
4 out of 5
Recommended
for Everyone
by A verified traveller from Gold Coast

The hotel was conveniently located

Posted 01-Nov-2017
Pros: Cleanliness
Cons: Natural cleaning products
Location: New Sydney Hotel was great - just down the road.
Hotel was pleasant with a very nice restaurant. Rooms were clean and well appointed. The only unpleasant aspect was the extremely strong smell of bleach in the foyer early in the morning - no doubt cleaning products, but quite overpowering.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, AB

Nice Stay in Hobart

Posted 27-Oct-2017
Pros: Good and helpful staff. The bed in our room was super comfy!
Cons: Besides the lights everything else was ok.
Location: Make sure to go to Salamanca Market on Saturday if you can. Wonderful local artisans and produce.
We had a good stay at the Best Western. It's close enough to walk to Salamanca Place and the harbor. The streets do go up and down around the hotel so may not be the best for people with limited mobility. There was some electrical problems while we stayed and the light went out a couple of nights but they gave us complimentary drinks in the bar. The hotel was convenient for tour pick ups and the restaurant food was good.
3 out of 5
by A verified traveller from Hobart

Average hotel for expensive price

Posted 14-Oct-2017
Pros: The staff were friendly. One of the softest beds/mattresses I've ever slept on, but not too soft. Cons: Air con never got cold enough for me. Toilet took repeat flushes for a couple of squares of paper. Shower took a while to heat up. Food over priced. Big breakkie was disappointing - sausages were rubbery like they'd been cooked ages ago, bacon had barely been warmed up let alone cooked, default eggs are poached and no asking if you want poached. Room is quite dated looking for price.
5 out of 5
Recommended
for Everyone
by A verified traveller

Family time away

Posted 14-Oct-2017
Pros: Central, safe parking
Cons: Na
Location: Very central to everything
Very friendly staff, cleaning staff were very obliging. Work totally stay again
3 out of 5
by A verified traveller

Posted 09-Oct-2017
Hotel is old and facility is not well maintained.