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Reviews of Hiroshima Airport Hotel

3 out of 5
Hiroshima Airport Hotel
64-25 Zennyuji Hongo-cho, Mihara, Hiroshima-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 403 reviews" "
Rating 8 - Good. 130 out of 403 reviews" "
Rating 6 - Okay. 33 out of 403 reviews" "
Rating 4 - Poor. 7 out of 403 reviews" "
Rating 2 - Terrible. 1 out of 403 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noriyuki

Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff. Good value, comfortable beds and spacious room, generous with amenities (bath salts, tea, toothbrush, shower cap, razor etc.)
Stayed 1 night in Apr 2024

10/10 Excellent

PATRICK, SAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel closed to airport. walkable distance and offer free shuttle bus. very nice service. breakfast also very delicious.
Stayed 2 nights in Apr 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great service
Stayed 1 night in Apr 2024

10/10 Excellent

Tun, North Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Soe Moe

Liked: Cleanliness, staff & service, property conditions & facilities
Very convient transport provided between hotel and airport terminal.
Stayed 2 nights in Mar 2024

10/10 Excellent

Miho, North Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Yoshiko

Stayed 1 night in Feb 2024

10/10 Excellent

Ceabert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire staff went above-and-beyond to provide great and charming Japanese customer service. They explained their spectacular Englisg Garden and walking trail. I can't wait to stay there again!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient hotel for Hiroshima Airport. The check in staff were excellent. I had a problem with transportation during my stay and the reception team went out of their way to help sort things out.
Stayed 1 night in Jan 2024

10/10 Excellent

Sumire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港の目の前にあったため、徒歩でも行けた。広島市内までもっと早く出発するバスがあればいいと感じた
Stayed 1 night in Nov 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of nearby gardens. Walking distance from Hiroshima airport but information desk in airport can call out free shuttle bus. Really convenient for very late arrivals or early departures. The optional breakfast was pricey but worth every penny. The food was amazing and the variety of dishes made it very difficult to choose.
Stayed 1 night in Nov 2023

10/10 Excellent

YI CHING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, lovely grounds, we were on the opposite side to the airport so had no issues with aircraft noise. Pool in sister hotel is fantastic, (extra charge) and grounds and neighbouring country park were excellent.
Stayed 3 nights in Nov 2023

10/10 Excellent

Steve, Hilo

Liked: Amenities
Service is outstanding.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with excellent service. The trail around the ponds adjacent to the property provided a relaxing end to a long day of travel!
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at HIJ in the evening and the airport staff called for the hotel shuttle which came in 5 minutes. The hotel staff were friendly and professional, and their morning buffet breakfast was plentiful and delicious. We walked along a 5-minute paved pathway back to the airport.
Stayed 1 night in Sep 2023

10/10 Excellent

Steve, Hilo

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous service, minutes by shuttle to the airport every 30 minutes, beautiful garden, great breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Otis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent and loved all the amenities on site!
Stayed 1 night in Sep 2023

10/10 Excellent

Mitsuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within a waling distance from the Hiroshima Airport, but the waling path is not well marked. They have a convenient shuttle. There is nothing around the hotel but the airport. The airport has restaurants and a convenient store. The hotel is clean, quiet and the staff are friendly and kind.
Stayed 1 night in Jul 2023

10/10 Excellent

Albertus

Liked: Staff & service, property conditions & facilities
Very pleasant stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Masanori

Stayed 1 night in Jun 2023

10/10 Excellent

Tadao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Maureen

Stayed 1 night in May 2023

8/10 Good

Lloyd, Las Vegas

Stayed 1 night in Apr 2023

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend I would stay here next trip Service pickup and drop off excellent
Stayed 1 night in Mar 2023

10/10 Excellent

Otis

Liked: Staff & service, amenities, property conditions & facilities
Loved the view from hotel and room size. Restaraunts on site are superb and offer many dining choices. The shuttle to airport was convenient and the english speaking staff provided outstanding customer service.
Stayed 1 night in Feb 2023

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Suzanne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a peaceful and restful place to stay before we started our family holiday. The setting is beautiful and worth the extra time to enjoy.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very convenient to airport and area
Stayed 1 night in May 2021
Response from Front Desk　Harima on 13 May 2021
Dear Contributor Thank you very much for staying at the Hiroshima Airport Hotel. Our hotel is only a 5-minute walk from the airport, so it is very convenient for those who use airplanes. We also have a shuttle service between the airport and the hotel, so we hope you can use it. Thank you very much for your kind comments. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ozaki on 21 Feb 2020
Thank you for your staying our hotel and your favorable review. Please stay here when you visiting hiroshima again. We look forward to seeing next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel close to Hiroshima Airport. I’d definitely recommend staying here
Stayed 1 night in Jan 2020
Response from Mizuki Nakayama on 7 Feb 2020
Anonymous様 Thank you for staying at the Hiroshima Airport Hotel. We are really grateful for the praise. Thank you for your review. We are looking forward to serving you again.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at reception was very helpful. The shuttle bus was convenient for transport to and from the airport
Stayed 1 night in Dec 2019
Response from Hiroshima Airport Hotel Motoki Inata. on 12 Dec 2019
Dear Ms Janice Thank you for your review. And Thank you for praising our staff too. That encourages us a lot. We look forward to your next visit.

10/10 Excellent

Thanakorn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Ozaki on 3 Jan 2020
Thank you for your staying our hotel and your favorable review. Please stay here when you visiting hiroshima again. We look forward to seeing next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located very conveniently close to Hiroshima Airport. Staff were friendly and helpful and room and beds were comfortable. Breakfast was good. Very ideal hotel to stay at if you have a morning flight to catch.
Stayed 1 night in Nov 2019
Response from Yoshihiro Teramoto on 29 Nov 2019
Thank you for using our hotel service. our hotel is close to Hiroshima Airport and very convenient. You can relax even on an early flight in the morning. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Clean Beautiful park Convenient Bed so fresh Quiet
Stayed 1 night in Nov 2019
Response from Murakami Soichiro on 29 Nov 2019
Thank you for your staying our hotel and sharing your favorable review with us. We are proud of your good comment. We are looking forward to see you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hiroshima APO HTL = EXCELLENT!
Easy walk from HIJ Terminal to Hotel. CHKN super easy & friendly (excellent English). Room, Dining, Public areas immaculately clean. Room very comfortable. Sadly, no English TV (BBC, CNN, MSNBC) is only thing that could be improved upon. Every Customer Facing Employee was so nice and gracious and HELPFUL!
Stayed 1 night in Oct 2019
Response from Soichiro Murakami on 10 Nov 2019
Thank you for staying at Hiroshima Airport Hotel. I'm glad to receive so many compliments. We are sorry that we cannot prepare a TV program in English. We are looking forward to serving you again.

10/10 Excellent

Stan, Ladysmith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location bro the airport was the main reason. Also the fact that it had a restaurant.
Stayed 1 night in Oct 2019
Response from Soichiro Murakami on 18 Oct 2019
Dear Chung Thank you for your staying our hotel and sharing your favorable review with us. We are proud of your good comment. We are looking forward to see you again.

10/10 Excellent

Miki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from 尾﨑 on 13 Oct 2019
この度は広島エアポートホテルをご利用いただき誠にありがとうございます。 お客様のまたのお越しをスタッフ一同こころよりお待ちいたしております。

10/10 Excellent

sally ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean close to airport Restaurant was very expensive ate in airport on the 2nd nights
Stayed 2 nights in Sep 2019
Response from Yoshihiro Teramoto on 2 Oct 2019
Thank you for your contribution. Although the hotel is close to the airport, it is located in abundant nature and is characterized by a peaceful and relaxing atmosphere. The restaurant fee will be a subject for further study. We look forward to seeing you again.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful park, friendly welcoming staff
Beautiful park for a run
Stayed 1 night in Jun 2019
Response from Ozaki on 11 Jun 2019
Thank you for your staying our hotel and your favorable review. Please stay here when you visiting hiroshima again. We look forward to seeing next time.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Ozaki on 21 Jun 2019
Thank you for your staying our hotel and your favorable review. Please stay here when you visiting hiroshima again. We look forward to seeing next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for an early flight, the staff was friendly.
Stayed 1 night in May 2019
Response from Ozaki on 11 Jun 2019
Thank you for your staying our hotel and your favorable review. Please stay here when you visiting hiroshima again. We look forward to seeing next time.