All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent all around. Very clean, welcomed my pet, quiet and lots of well stocked breakfast choices. Great value!
Tammy
Stayed 1 night in May 2024
Response from Jocelyn on 20 May 2024
Hello Tammy,Thank you for the great rating and feedback of your stay. We are glad to hear that you enjoyed your stay with us. Again, Thank you for choosing BCMInns Hinton.
10/10 Excellent
Kayla
Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Room was great. Service was great. Hotel is under renovation , so whole first floor is closed. A very small breakfast and reception has been arranged on the second floor.
Kayla
Stayed 1 night in May 2024
Response from Jocelyn on 6 May 2024
Thank you Kayla for the great rating. We hope to see you again after all our renovations so you can experience our new upgrades too. Again, Thank you for choosing BCMInns Hinton.
10/10 Excellent
Michelle
24 Apr 2024
Michelle
Stayed 2 nights in Apr 2024
Response from Jocelyn on 14 May 2024
Thank you Michelle for the great rating! We hope to see you again next time you visit Hinton. Again, Thank you for choosing BCMInns Hinton.
Thank you Darrell for taking the time in giving us a great rating of your stay. We hope to see you again in your next visit to Hinton. Again, Thank you choosing BCMInns Hinton.
This hotel is under major renovation and the price for the room should reflect this. Very dirty lobby and hallways.
They should close hotel until renovation is complete or offer reduced room rates.
David
Stayed 1 night in Mar 2024
Response from Jocelyn on 9 Apr 2024
Hello David,Thank you for taking the time in giving us a feedback of your stay. I apologize that you were not 100% satisfied in your stay with us. Yes, we are having a major renovation so we can provide our guest a more comfortable and great experience when they stay with us. I hope you give us another chance in your next visit to Hinton so you too can experience our newly renovated hotel and upgrades. Again, Thank you for choosing BCMInns Hinton.
Bedroom is amazing,very clean everything is great quality.
Magdalena
Stayed 1 night in Mar 2024
Response from Christine on 17 Mar 2024
Hi Magdalena! Thank you very much for leaving us a review. We appreciate your feedback. We are glad to hear you enjoyed your stay with us! We love to see you back and your lovely pup :) again! Have fun in your farm in GP!
8/10 Good
barbara
8 Mar 2024
barbara
Stayed 1 night in Mar 2024
Response from Jocelyn on 13 Mar 2024
Thank you Barbara for the great rating. We hope to see you again in the future! Again, Thank you for choosing BCMInns Hinton.
Good Afternoon, thank you so much for the 10 out of 10 review. We are so happy you enjoyed your stay, we look forward to your next visit. Safe travels!
Good Afternoon, Edgar. Thank you so much for the 5 out of 5 review. We are so happy you enjoyed your stay, we look forward to your next visit. Safe travels!
We only stayed one night, my kids loved the water slide. The room was clean and looked recently renovated.
John
Stayed 1 night in Feb 2024
Response from Naomi on 23 Feb 2024
Good Afternoon, John. Thank you so much for the 5 out of 5 review. We are so happy you enjoyed your stay, we look forward to your next visit. Safe travels!
Good Afternoon, David. Thank you so much for the 5 out of 5 review. We are so happy you enjoyed your stay, we look forward to your next visit. Safe travels!
Good stay. Clean quiet! Friendly staff. Good work out facilities.
Lori
Stayed 1 night in Feb 2024
Response from Naomi on 23 Feb 2024
Good Afternoon, Lori. Thank you so much for the 5 out of 5 review. We are so happy you enjoyed your stay, we look forward to your next visit. Safe travels!
While the property is currently undergoing renovations, our room was perfect and the breakfast was very good. The bed was super comfortable, the room spacious and everything was fresh and newly renovated. Staff were amazing - will stay again!
Terry-Lynn
Stayed 1 night in Feb 2024
Response from Jocelyn on 13 Feb 2024
Hello Terry-Lynn, Thank you for the great rating and review. We appreciate you taking the time out of your busy day to give us a feedback of your stay with us. We are glad that you enjoyed your stay and we hope to see you again in the future. Again, Thank you for choosing BCMI Hinton.
The room we stayed in was newly renovated and the bed was super comfortable. The only thing I found strange was the door allowed quite a bit of light in from the hallway, which also allowed for hallway noise to be a bit loud.
Faye
Stayed 1 night in Feb 2024
Response from Jocelyn on 13 Feb 2024
Hello Faye,Thank you for the great rating and feedback. We are happy to hear that you enjoyed your stay with and we hope to see you again in your next visit to Hinton. Again, Thank you for choosing BCMI Hinton.
Thank you Tannis for the great rating. We are happy that you liked your stay with us. We hope to see you again in the future. Again, Thank you for choosing BCMI Hinton.
Neighbours were noisy, but wasn’t the fault of the hotel. However, the doors don’t seal very tightly.
Joanne
Stayed 1 night in Feb 2024
Response from Jocelyn on 12 Feb 2024
Thank you Joanne for taking the time to give us a feedback of your stay with us. We will for sure double check our doors for all our guests safety. Thank you for letting us know. We hope to see you again in your next visit to Hinton. Again, Thank you for chhosing BCMInns Hinton.
Hello,Thank you for the great ratings. We hope to see you again in your future visit to Hinton. Again, Thank you for choosing BCMInns Hinton.
6/10 Okay
Nick
Travelled with family, Travelled with family and small children
28 Jan 2024
Liked: Staff & service
The staff was great however they don’t enforce rules. Very noisy with lots of kids running up and down the hallways at inconsiderate times. Constant construction up until midnight.
Just an overall lack of care.
Nick
Stayed 2 nights in Jan 2024
Response from Casey on 29 Jan 2024
Good Morning Nick;Sorry to see you didnt have a great time at our property, i hope that in the future you choose us again so that you can see we do in fact care and would live to show you an amazing time, which I know we can do.Thank you for your honesty and leaving the review we do truly appreciate it :)
Thank you for the 4 out of 5 lindsay. I hope in the future you stay with us again so that we can turn that 4 stars into a solid 5. I hope you have a wonderful day. Stay warm
Even with the upper floors under construction the hotel was clean. Staff were super friendly and helpful. Breakfast was hot and delicious. Kids had a great time in the pool. Room was surprisingly spacious. Overall a wonderful stay and will definitely be coming back next time we’re planning a visit to the mountains.
Leila
Stayed 2 nights in Jan 2024
Response from Casey on 29 Jan 2024
Good Morning Leila;We are thrilled you had an amazing time at our property, and thank you for all the kind words.In the future we would be more than happy to have you and your family stay with us again and you will get to see the finished product of the renovations.
Good morning Patrick;Thank you for the 5 out of 5, we are glad that you had a great time at our property and we would love to have you back next time you are in our area again :)
10/10 Excellent
Crystal
14 Jan 2024
Crystal
Stayed 1 night in Jan 2024
Response from Naomi on 4 Feb 2024
Good Afternoon Crystal, thank you so much for the 5 out of 5 review. We hope to see you again next time around, safe travels!
10/10 Excellent
Cesia
Travelled with family, Travelled with family and small children
Good Morning Cesia;We appreciate the 5 out of 5 review you left, hopefully this means we wil be your number one choice for your visits to Hinton :)
6/10 Okay
Shahzad
Travelled with family
25 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Building under renovation
Which executive room was booked have no heat.
Shahzad
Stayed 1 night in Dec 2023
Response from Gerry on 30 Jan 2024
Good Morning Shahzad. I'm sorry to hear you didn't have heat in your room. We can remedy this usually immediately so I hope you had a chance to bring it to our attention during your stay. I also see that you were booked into a King room but actually stayed in a two queen room. Again, I apologize for your experience. Should you decide to give us another chance, we would be happy to show you the type of experience you should have had. Thanks again for letting us know. Hopefully we'll see you next time
Hello Patrick. Thank you for the great rating. We hope to see you again in your next visit to Hinton. Again, Thank you for choosing BCMInns Hinton.
8/10 Good
Keith
26 Nov 2023
Keith
Stayed 1 night in Nov 2023
Response from Jocelyn on 20 Dec 2023
Thank you Keith for the great rating! We hope to see you again in your next visit to Hinton. Again, Thank you for choosing BCMInns Hinton.
8/10 Good
Derek
20 Nov 2023
Derek
Stayed 1 night in Nov 2023
Response from Jocelyn on 23 Nov 2023
Thank you Derek for the great rating. We look forward on your next visit to our hotel. Again, Thank you for choosing BCMInns Hinton.
10/10 Excellent
Jennifer
5 Nov 2023
Jennifer
Stayed 1 night in Nov 2023
Response from Casey (front desk) on 6 Nov 2023
Good morning Jennifer, Thank you for the 10 out of 10 we appreciate it very much. We hope that we are you new go to hotel for your future stays in hinton
Good Morning CurtisThank you for the 4 out of 5 we appreciate it alot, i hope in the fuuture you give us another shot so we can turn that 4 into a 5 Have a great day
10/10 Excellent
Graham
28 Oct 2023
Graham
Stayed 1 night in Oct 2023
Response from NB on 29 Oct 2023
Thank you so much for the 10 out of 10 review, we are so glad you enjoyed your stay. We look forward to your next stay, safe travels!
6/10 Okay
Thomas
Business traveller
19 Oct 2023
Liked: Cleanliness, staff & service
Dated and needs upgrading
Thomas
Stayed 1 night in Oct 2023
Response from Jocelyn on 19 Oct 2023
Hello Thomas! Thank you for taking the time out of your busy schedule to give us a rating of your stay with us. We are sorry that you're not 100% happy with your stay. We are currently renovating the whole hotel and everything will be brand new. We hope to see you again next time so you too can experience our new upgrades. Again, Thank you for choosing BCMInns Hinton and we hope this won't be the last.
Thank you for the 5 out of 5 review. We are so happy you enjoyed your stay! We look forward to your next visit, safe travels!
8/10 Good
Mindy
Travelled with family
8 Oct 2023
Liked: Cleanliness, staff & service
Had a nice stay with my son. We enjoyed the pool and hot breakfast and the room was very comfy and clean .
We were disappointed the pool was not open in the morning before we checked out and the excuse given by staff didn't seem to match the circumstances. Told pipe broke?! But looked like they just hadn't cleaned up , disappointed
Mindy
Stayed 1 night in Oct 2023
Response from Casey (front desk) on 8 Oct 2023
Good morning Mindy, unfortunately we did have a pipe break in the basement that morning for the filtrations system of the the pool, so we had to keep the pool closed unfortunatley these things do happen and are out of our control and being a holiday it took the plumber a while to get in, I hope this doesn't keep you from booking at our property in the future. Have a great day
On main highway, staff was happy and helpful, I stayed in ,with kitchen so everything was clean and they pay attention to all small thing to make the stay comfortable.
I happened to talk to Front desk staff , House keeping personal and evening front desk lady all were helpful and happy people.
Hafiz
Stayed 1 night in Oct 2023
Response from NB on 6 Oct 2023
Thank you so much for the 4 out of 5 review! We are so happy you enjoyed your stay, and we look forward to your next visit. Safe travels!
Good morning PieretteSorry to see you were not completley satisfied with your stay at our property, we hope we can host you in the future so we can maybe turn that 3 out of 5 into a 5 out of 5, Have a wonderful day