Title: Deer Park Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1096615&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Deer Park Hotel Luxury hotel with 2 outdoor pools and winery ## Photo gallery for Deer Park Hotel ![Front of property - Deer Park Hotel (Giritale)](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/7fb3553a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools - Deer Park Hotel (Giritale)](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/637215b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Deer Park Hotel (Giritale)](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/e56807d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deer Park Cottage Lake View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar - Deer Park Hotel (Giritale)](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/d87ed676.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Deer Park Hotel (Giritale)](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/7353ba36.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Deer Park Hotel blends luxury with family fun in a historic setting. Book spa massages, savor international dishes at Ebony Restaurant, or play racquetball and volleyball. Kids enjoy the playground while adults relax by two outdoor pools with drinks from the poolside bar. ## Reviews 8.4 Very good ## Popular amenities - Bar - Breakfast available - Spa - Gym - Room service £94 includes taxes & fees 15 Dec - 16 Dec ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1096615&PinnedHotelID=1096615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1096615&PinnedHotelID=1096615&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1096615&PinnedHotelID=1096615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1096615&PinnedHotelID=1096615&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1096615&PinnedHotelID=1096615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1096615&PinnedHotelID=1096615&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1096615&PinnedHotelID=1096615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1096615&PinnedHotelID=1096615&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Deer Park Cottage Lake View ![Deer Park Cottage Lake View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/ec5ddf50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deer Park Cottage Lake View 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds TV Egyptian cotton bed sheets - 291 sq ft - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Superior King Room with Terrace ![Superior King Room with Terrace | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/281cc75a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room with Terrace ### Highlights Balcony or patio Separate dining area Air conditioning Connecting rooms available Free cots/infant beds TV Ceiling fan Premium bedding - 452 sq ft - Sleeps 3 - 1 King Bed OR 1 Single Bed ### View all photos for Suite ![Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/4b2e2d4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds TV - 753 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Bed ### View all photos for Superior Double or Twin Room with Garden View ![Superior Double or Twin Room with Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/5bddf8fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room with Garden View ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds TV Ceiling fan Premium bedding - 431 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Superior Double Room, 1 King Bed, Bathtub, Garden View ![Superior Double Room, 1 King Bed, Bathtub, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/f9262fad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed, Bathtub, Garden View ### Highlights Balcony or patio Air conditioning Connecting rooms available TV Premium bedding Separate bedroom Egyptian cotton bed sheets Ceiling fan - 452 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Honeymoon Double Room ![Honeymoon Double Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/2000000/1100000/1096700/1096615/91199c50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Double Room ### Highlights Balcony or patio Air conditioning Connecting rooms available TV Premium bedding Separate bedroom Egyptian cotton bed sheets Ceiling fan - Lake view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHingurakgala-Hotels-Deer-Park-Hotel.h1096615.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHingurakgala-Hotels-Deer-Park-Hotel.h1096615.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.98992%2C80.92174&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jT2f5N9EPdpyqHK0Rb24tF-gipY=) B112, Giritale, North Central Province, 51026 #### What's nearby - Giritale Wewa \- 1 min walk \- 0.1 miles - Minneriya National Park \- 23 min drive \- 12.7 miles - Ancient City of Sigiriya \- 53 min drive \- 31.2 miles - Sigiriya Museum \- 57 min drive \- 33.0 miles - Pidurangala Rock \- 58 min drive \- 31.2 miles #### Restaurants - ‪Priyamali Gedara - ‬11 min drive - ‪Saruketha - ‬8 min drive - ‪Hotel Mahanuge - ‬11 min drive - ‪Ariya Rest House - ‬10 min drive - ‪Pabalu Mandapa - ‬11 min drive ## About this property ### Deer Park Hotel Luxury family-friendly hotel in the historical district At Deer Park Hotel, you can look forward to an attached winery, a poolside bar and a terrace. Indulge in a body treatment, a facial and a massage at the on-site spa. The on-site restaurant, Ebony Restaurant, features international cuisine. Enjoy the gym, as well as activities, such as volleyball, racquetball/squash and ecotours. In addition to a garden and a playground, guests can connect to free WiFi in public areas. You'll also find perks such as: - 2 outdoor pools and a children's pool - Free self-parking and valet parking - Buffet breakfast (surcharge), bike hire and airport pick-up service (surcharge) - Express check-out, express check-in and a 24-hour front desk Room features All 77 rooms include comforts such as premium bedding and air conditioning, as well as perks such as safes and bathrobes. Extra conveniences in all rooms include: - Bidets, free toiletries and hairdryers - 32-inch TVs with premium channels - Balconies or patios, electric kettles and ceiling fans ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/17000000/16530000/16527900/16527808/b402249f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seerock The King's Domain Avudangawa - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 24 reviews £218 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=16527808&PinnedHotelID=16527808&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15860000/15850600/15850579/76abb505.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sigiriya Jungles Avudangawa - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 106 reviews £136 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=15850579&PinnedHotelID=15850579&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/106000000/105560000/105558500/105558458/fd6aec26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sigiriya Forest Edge By Marino Leisure Avudangawa - 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Spa - Parking included - Free WiFi 7.8 Good 75 reviews £143 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=9848477&PinnedHotelID=9848477&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a natural pool, pool loungers](https://images.trvl-media.com/lodging/13000000/12620000/12614800/12614798/2eb5fbb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaara Forest Hotel Sigiriya Avudangawa - Pool - Spa - Kids pool - Parking included 8.4 Very good 27 reviews £75 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=12614798&PinnedHotelID=12614798&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222404/c2041958.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaya Lake Dambulla Kandalama - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 134 reviews £131 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2222404&PinnedHotelID=2222404&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15810000/15804900/15804813/e7a8c149.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jetwing Lake Dambulla - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 139 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=15804813&PinnedHotelID=15804813&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4040000/4031800/4031747/7693d2e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Habarana Village by Cinnamon Habarana - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 132 reviews £81 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=4031747&PinnedHotelID=4031747&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2250000/2244400/2244382/038b7881.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Giritale Hotel Giritale - Pool - Spa - Parking included - Free WiFi 7.0 Good 18 reviews £73 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=2244382&PinnedHotelID=2244382&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge - Train station pick-up and drop-off shuttle (surcharge) - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 14 for adults and USD 7 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Ebony Restaurant - The Sandpiper ### Things to do - 2 outdoor pools - Bicycle rentals - Billiards/pool table - Children's pool - Ecotours - Full-service spa - Gym - Playground - Racquetball/squash - Steam room - TV in common areas - Volleyball - Winery ### Family friendly - 2 outdoor pools - Children's pool - Free babysitting - Free supervised activities for children - Laundry facilities - Living room - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre (2,153 square foot of space) - Meeting room ### Outdoors - Barbecue grill - Garden - In a national park - Picnic area - Terrace ### Full-service spa - 4 treatment rooms - Ayurvedic treatments - Body scrubs - Couples treatment rooms - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 floor - Banquet hall - Built in 1996 - Designated smoking areas ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 32-inch TV with premium satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board on request - Living room - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5:30 AM Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (24 December) Gala Dinner per adult: USD 75.00 - Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 6 to 10 years old) - New Year's Eve (31 December) Gala Dinner per adult: USD 75.00 - New Year's Eve (31 December) Gala Dinner per child: USD 40.00 (from 6 to 10 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 14 for adults and from USD 7 for children - Airport shuttle fee: USD 120 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7 AM to 8 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Deer Park Giritale Deer Park Hotel Giritale Deer Park Hotel Hingurakgoda Deer Park Hingurakgoda ## Frequently asked questions ### Does Deer Park Hotel have a pool? ### How much does it cost to stay at Deer Park Hotel? ### Is Deer Park Hotel pet-friendly? ### How much is parking at Deer Park Hotel? ### What time is check-in at Deer Park Hotel? ### What time is check-out at Deer Park Hotel? ### Does Deer Park Hotel provide a shuttle to the airport? ### Where is Deer Park Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Deer Park Hotel Reviews ## Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 27 8 - Good 13 6 - Okay 2 4 - Poor 6 2 - Terrible 2 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 7.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 9.8/10 Eco-friendliness ## Reviews ### 8/10 Good #### Leah 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, bed very comfortable, and the open-air bathroom was wonderfully unique. It felt like you were really immersed in nature and the property is beautiful. Tons of nature, greenery, and wildlife all around you. Some things we didn’t like, the food at the hotel was not very good. Service was excellent but the chef/cooks were not and need much improvement. Wi-fi is not available in the rooms so you cannot stream movies or media, which we found disappointing on nights that we wanted to stay in and relax. Also, the lake-view rooms sit above a very noisy road, so we constantly heard honking and traffic, making it hard to relax in our room and on our balcony. It also woke us up in the mornings. I would recommend choosing a room that is away from the lake so you don’t hear the traffic. ##### Leah Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Michael 14 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Respite from Cultural Touring Nice resort near historic Polonnaruwa with lakeside views. The staff was very attentive, on site restaurant charming, pools well maintained, all for very good value. ##### Michael Stayed 1 night in Feb 2025 ### 10/10 Excellent #### George 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Hotel We stayed for two nights at Deer Park in March. The staff were very attentive and friendly. The hotel facilities were excellent. We would return. ##### George Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Edward 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in a beautiful location. We only stayed one night, but could have stayed longer. The pools looked fantastic and well cleaned. We had an excellent meal, and then played pool on the table next to the bar! The hotel is trying hard to be eco, and we had a very interesting bathroom surrounded by plants in the shower, and an open air roof - covered by mesh to stop anything nasty getting in! We watched a fantastic sunset whilst drinking cocktails. Very memorable. Staff were lovely. ##### Edward Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sandamali 22 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities A magical place with wonderful staff ##### Sandamali Stayed 1 night in Nov 2023 ### 10/10 Excellent #### carol 1 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely relaxing stay in beautiful surroundings Having just spent 5 nights at this hotel we can definitely recommend it. It was ideally placed for our self organised tour of Sri Lanka and, from here, we visited the iconic sites of Sigiriya, Polonnaruwa, Dambulla and the fabulous Hurulu national park where we saw many elephants. Our lakeside cottage at the hotel was very quaint and we loved sitting on the decking watching the monkeys and chipmunks running around. Staff at the hotel are very welcoming and the pool area is lovely. The hotel does get frequented by coach parties and we enjoyed the breakfast and evening buffets alongside quieter a la carte dinners on the outside terrace on the nights when there were fewer guests ##### carol Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Kelly 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had a great stay, would highly recommend it! ##### Kelly Stayed 10 nights in Mar 2025 ### 4/10 Poor #### Salvo 23 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The room was very dirty. The staff unprofessional and rude. ##### Salvo Stayed 2 nights in Aug 2024 ### 8/10 Good #### Polina 12 Jan 2016 Liked: Cleanliness, property conditions & facilities #### Nice views of the Lake Room smelt a bit dump, was clean otherwise. No wifi in rooms, only in public arrears. Waiter got order wrong twice, but were offered deserts and salads to make up for it. ##### Polina ### 2/10 Terrible #### Kamani 31 Mar 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This Hotel was breaching Electricity; Slips and trips; and HEALTH AND SAFETY Regulation and put our lives at risk. I never come a cross or heard of this kind of behaviour putting customers lives at risk to save few pence or to increase profit. Think not twice, hundred time before you put customers lives at risk like this... I only can say Group CEO and the Manager: Joseph should put themself in customer's (ours) shoes to understand is it worth killing customers for few pence of profit or cost cutting!!! I tried to call Expedia but not managed to speak to anyone before all my money run out from the mobile. That's worse! When we went to get something to eat before we leave the hotel, I mentioned to my husband it smell like a sewage near our room and when we checked there were some places near the footpath overflowing sewage mixed water outside from the drainages..Spoken to the Group CEO, Mr M I M Nizar and he was trying to convince us that this hotel is in a jungle and NOT in the city of Polonnaruwa!!! According to the Group CEO, as a customer, we should expect animal droppings on the bed as well as dead animals on the floor and the bathroom area including no lights and be able to clean it ourself without making any fuss!!! I mentioned that I am a patient with heart, diabetic and several other illnesses therefore any animal bit could be very dangerous for me. He laughed say that's nothing to worry about! This is NOT A FIVE STAR HOTEL and MAY BE EVEN HELL IS BETTER THAN THIS... ##### Kamani Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Christoph Stephan 20 Apr 2025 Disliked: Staff & service Nach längerem Warten wurden wir kommentarlos in eine schlechtere Zimmerkategorie eingebuchtet.Erst auf Beschwerde wurde eine fehlerhafte Überbuchung eingestanden. Unser gebuchte Kategorie sei nicht verfügbar.MangerJosef versprach als Ausgleich einen Drink und kostenloses Dinner. Bei checkout wurde dann aber alles berechnet und jegliche Zusagen abgestritten.Insgesamt nicht zu empfehlen. ##### Christoph Stephan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Emiko 17 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コテージレイクビューの部屋に一泊しました。 部屋から見える湖がとても美しくて、感動しました。 ベッドに寝転びながら、ずっと外の景色を楽しみました。 部屋はとても清潔で快適です。 お風呂にはシャワーだけじゃなく、大きな浴槽もありました。お風呂場の天井は金網になっており、まるで露天風呂に入っているような気分でした。 金網から、虫が入ってこないか心配でしたが、大丈夫でした。 部屋の中でヤモリを見ましたが、金網からではなく、別の隙間から入ってきたと思います。 ヤモリは縁起の良い益獣と聞くので、逆に見られてラッキーな気持ちになりました。 蟻は沢山いましたが、スリランカのホテルでは、よく見る光景なので気になりません。 レストランは朝食のみ利用しましたが、味は普通です。エッグステーションで作ってもらったオムレツは、ちょうど良い味付けで、とても美味しかったです。 一つだけ気になる点を上げるとすると、 部屋のウッドデッキは、ホテル内の道と繋がっているため、デッキを横切る人が何人かいました。セキュリティ的にちょっと不安がありましたし、通行人と目が合うと恥ずかしかったです（笑） プライベートな空間として、通れないようにした方がいいかもしれませんね。 ##### Emiko Stayed 1 night in Sep 2024 ### 4/10 Poor #### Verified traveller 27 Dec 2019 Disliked: Staff & service Beautiful hotel. Nice people. Terrible service. Terrible restaurant. The does not want ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Verified traveller 26 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities Unique setting, chalets very private. Good buffet breakfast and dinner. Lovely swimming pool. Rooms a little dark for reading in the evening. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Gregory 17 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super accueil, tout le personnel a été aux petits soins avec nous. Cadre magnifique, propreté irréprochable. Nourriture très bonne ! A recommander sans aucun doute. Parfait. ##### Gregory Stayed 4 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 15 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice place to stay. Food is good too. Wonder full view. ##### Verified traveller Stayed 4 nights in Jan 2019 ### 10/10 Excellent #### NATALIE 20 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning hotel Top quality hotel, beautiful gardens and pool. Great bar terrace and excellent choice and standard of food. ##### NATALIE Stayed 3 nights in Sep 2018 ### 8/10 Good #### Richard 6 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Good option in Giritale Very nice hotel over looking a lake with great sunset views from the well designed hotel grounds. The accommodation was of a good standard as were the facilities. The condition of the hotel was generally good. ##### Richard Stayed 3 nights in Jul 2018 ### 10/10 Excellent #### Mark 7 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peace and quiet This place is amazing if you like peace and quiet. Service is excellent and close enough by tuk tuk to everything. Would definitely recommend this hotel and would love to come back again ##### Mark Stayed 2 nights in Jan 2018 ### 8/10 Good #### Verified traveller 26 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good but value for money is not good Beautiful location. Staff is friendly. But value for money s not good. Could have got the same facilities for cheaper price ##### Verified traveller Stayed 2 nights in Dec 2017 ### 10/10 Excellent #### Shiva, Canberra, Australia 7 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful & quite Staff were friendly and went out of their way to ensure we were comfortable. The location itself was serene with a wonderful view of the lake from the observation deck. Food was amazing with a wide choice of both local and international cuisine. ##### Shiva Stayed 1 night in Dec 2017 ### 8/10 Good #### Simon 20 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not as good as it could have been.. A little over-priced - gym was locked (and surrounded by cardboard boxes) \[so went for a run down the road, which was actually much better); dinner was good, breakfast was average (lots of cooked to order items - good; but no real juice and poor selection of bread and fruit). Currently they are building several new apartments, but the building work was not intrusive. There was a wedding on the Saturday - loud music made the pool unusable - but could not be heard from the room. And if I am being really picky - we had 2 high quality towels each on the first night, which we would have been happy to keep for another day, but they got changed when the room was cleaned and replaced with one each of a smaller less fluffy one... only a small thing - but irritating nonetheless. ##### Simon Stayed 2 nights in Aug 2017 ### 10/10 Excellent #### Susan , Melbourne Australia 20 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel setting sounded by forest trees. The hotel is set amongst trees and lawns over looking the lake at Giratale. We had a lovely big room next to the pool. Many of the rooms are high up on the hill. There was a tree growing in the semi open air bathroom. Staff were very helpful and friendly. Roy the manager was more than helpful in organising tours to ancient cities and the elephant safari. We would definitely recommend and stay again. ##### Susan Stayed 3 nights in Aug 2017 ### 8/10 Good #### Verified traveller 7 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel !! Smiling, helpful and professional staff. Perfect decoration of the common parts. Some renovation would be needed in the bathroom but good price-quality return. ##### Verified traveller Stayed 2 nights in Aug 2017 ### 8/10 Good #### mudiyanse, Sri Lanka 16 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a place for quite nature lover Great, we were treated with respect care and friendly. Rooms were very comfortable and spacy Good food ##### mudiyanse ## Expedia's Latest Trends ### Hotels > [Ceylon Tea Trails - Relais and Chateaux - All Inclusive](https://www.expedia.co.uk/Norwood-Hotels-Ceylon-Tea-Trails.h4045356.Hotel-Information) > > [98 Acres Resort & Spa](https://www.expedia.co.uk/Ella-Hotels-98-Acres-Resort-Spa.h15504051.Hotel-Information) > > [Hotel Sigiriya](https://www.expedia.co.uk/Sigiriya-Hotels-Hotel-Sigiriya.h1609730.Hotel-Information) > > [Anantara Peace Haven Tangalle Resort](https://www.expedia.co.uk/Tangalle-Hotels-Anantara-Peace-Haven-Tangalle-Resort.h11229814.Hotel-Information) > > [Amaya Beach Pasikudah](https://www.expedia.co.uk/Pasikuda-Hotels-Amaya-Beach-Pasikudah.h6780993.Hotel-Information) > > [The Sandhya](https://www.expedia.co.uk/Ahangama-Hotels-The-Sandhya.h18099343.Hotel-Information) > > [Cinnamon Bey Beruwala](https://www.expedia.co.uk/Beruwala-Hotels-Cinnamon-Bey-Beruwala.h8256226.Hotel-Information) > > [Cinnamon Citadel Kandy](https://www.expedia.co.uk/Kandy-Hotels-Cinnamon-Citadel-Kandy.h4031542.Hotel-Information) > > [Habarana Village by Cinnamon](https://www.expedia.co.uk/Habarana-Hotels-Habarana-Village-By-Cinnamon.h4031747.Hotel-Information) > > [Sun Siyam Pasikudah](https://www.expedia.co.uk/Pasikuda-Hotels-Sun-Siyam-Pasikudah.h9272270.Hotel-Information) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.co.uk/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) > > [Amaya Hills Kandy](https://www.expedia.co.uk/Kandy-Hotels-Amaya-Hills-Kandy.h1700850.Hotel-Information) > > [W15 Weligama](https://www.expedia.co.uk/Weligama-Hotels-W15.h11560777.Hotel-Information) > > [Sheraton Kosgoda Turtle Beach Resort](https://www.expedia.co.uk/Kosgoda-Hotels-Sheraton-Kosgoda-Turtle-Beach-Resort.h48743974.Hotel-Information) > > [Maalu Maalu Resort & Spa](https://www.expedia.co.uk/Pasikuda-Hotels-Maalu-Maalu-Resort-Spa.h6504916.Hotel-Information) > > [Avani Kalutara Resort](https://www.expedia.co.uk/Kalutara-Hotels-Avani-Kalutara-Resort.h4031708.Hotel-Information) > > [Cinnamon Bentota Beach – Signature Selection](https://www.expedia.co.uk/Bentota-Hotels-Cinnamon-Bentota-Beach.h36466861.Hotel-Information) > > [Kahanda Kanda](https://www.expedia.co.uk/Angulugaha-Hotels-Kahanda-Kanda.h11263998.Hotel-Information) > > [Shangri-La Hambantota](https://www.expedia.co.uk/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) > > [Pandanus Beach Resort & Spa](https://www.expedia.co.uk/Induruwa-Hotels-Pandanus-Beach-Resort-Spa.h11289546.Hotel-Information) > > [Vivanta Colombo, Airport Garden](https://www.expedia.co.uk/Seeduwa-Katunayake-Hotels-Vivanta-Colombo.h526350.Hotel-Information) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.co.uk/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [Le Grand Galle](https://www.expedia.co.uk/Galle-Hotels-Le-Grand-Galle-By-Asia-Leisure.h24010679.Hotel-Information) > > [The Fortress Resort & Spa Galle](https://www.expedia.co.uk/Koggala-Hotels-The-Fortress-Resort-Spa.h7821441.Hotel-Information) > > [The Westbury Palace](https://www.expedia.co.uk/Nuwara-Eliya-Hotels-The-Westbury-Palace.h48402950.Hotel-Information) > > [The Sun House](https://www.expedia.co.uk/Galle-Hotels-The-Sun-House.h15677263.Hotel-Information) > > [Taj Bentota Resort & Spa](https://www.expedia.co.uk/Bentota-Hotels-Taj-Bentota-Resort-Spa.h581365.Hotel-Information) > > [go camping](https://www.expedia.co.uk/Go-Camping.h23256271.Hotel-Information) > > [Cinnamon Lodge](https://www.expedia.co.uk/Habarana-Hotels-Cinnamon-Lodge.h1854476.Hotel-Information)