Search Hotels Near Hilton Vineyards at The Vines, Charlotte

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"The room was very bad, with no housekeeping service, extremely noisy, and the elevator was not working. People had to use the stairs, and the room curtain was not proper, which failed to block the outside light during the day and night. I have never experienced such horrible service, and nobody was listening. They promised to compensate me with free nights, but I didn't receive anything. I am reporting my bad experience. "

"Breakfast was great! I got bagels, cream cheese, and a pastry. All were fresh and delicious."

"Great front desk staff, clean room "

"I truly appreciated how the staff was always attentive to my needs throughout my stay. Their genuine care and dedication really enhanced my experience, making me feel valued and well taken care of. Every interaction felt personalized, and their thoughtful assistance contributed significantly to my overall satisfaction while I was there."

"Room was outdated. Definitely needs to be upgraded "

"Everything was great "

"Really nice, staff was really friendly, there’s games for kids."

"My mother and I stayed at this hotel back in 2015 and we loved it. Nearly 10 yrs. later, I came back to stay because Bruno Mars was in Charlotte for a concert. For some reason, we I checked in, there wern't any keys for the room I ordered and I had to wait 30 min. I have to admit, that was strange, and it caused me to be late arriving to the concert. However, the staff was nice about it, and they even put me in an upgraded room with no extra charge, since I couldn't get into the king sized one. So, that thing aside, I still recommend this hotel whenever you're in the beautiful city of Charlotte!"