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Reviews of Sorat Hotel Saxx Nürnberg

3.5 out of 5
Sorat Hotel Saxx Nürnberg
Hauptmarkt 17, Nuremberg, BY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 701 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 26 out of 1001 reviews" "
Rating 4 - Poor. 4 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay if you want to be in the middle of the town! We loved it it here and wished we stayed more than one day! So peaceful and beautiful.

10/10 Excellent

Ernesto, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Very easy to park underground. Everything is in walking distance beautiful city so many places to see. Many restaurants around and shopping. There is a marketplace around as well. People are very nice. If you don’t want to have breakfast, there is some morning coffee Available in the lobby. The rooms are not that big but comfortable. I will recommend this place.
Stayed 1 night in Apr 2024
Response from sorat on 19 Apr 2024
Dear Ernesto, Thank you very much for recommending the hotel and for awarding us with the highest rating. Reviews like yours are inspiring us to keep offering excellence and making our guests feel valued and at home. Truly looking forward to welcoming you back at SORAT Hotel Saxx.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from sorat on 9 Apr 2024
Thanks a lot, dear Sarah!

8/10 Good

Hau Kiu Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is perfect, just less than one min from the easter market. Everything is handy is that location. The hotel seems newly renovated. The staff are friendly and nice. However the room is missing electric kettle and tea bag. The phone in the room is not working and the sink with the moldy smell.
Stayed 2 nights in Mar 2024
Response from sorat on 5 Apr 2024
Dear Hau Kiu Cindy, Thanks a lot for staying with us and for your kind rating. We apologise for any inconvenience and hope you enjoyed your little break despite of the points you mentioned. Lots of warm regards, your SORAT Hotel Saxx team

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in the old city square with a market out front. The staff and the rooms are wonderful!
Stayed 1 night in Mar 2024
Response from sorat on 3 Apr 2024
It seems as if you really, really enjoyed staying with us - and this is exactly what we were hoping for! A heartfelt thank you, dear Wendy!

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities
👍very nice and comfortable place
Stayed 1 night in Mar 2024
Response from sorat on 3 Apr 2024
... with amazing guests!Thanks a lot, dear Lorenzo, and bye bye for now.

10/10 Excellent

Chanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect and situated just on top of the Easter market. They gave us a room looking straight at the church and market square. Amazing location!
Stayed 2 nights in Mar 2024
Response from sorat on 3 Apr 2024
Sounds amazing, thanks a lot, dear Chanda!

8/10 Good

Guilherme

Travelled with partner
Good option in Nuremberg
Stayed 1 night in Mar 2024
Response from sorat on 3 Apr 2024
Absolutely :-) Thank you very much for staying with us, dear Guilherme.We highly appreciate your kind rating and hope youll come back soon for some more fantastic days here in town.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff; clean, efficient, comfortable room; great location; more than decent breakfast.
Stayed 3 nights in Dec 2023
Response from sorat on 5 Feb 2024
Wow, what a wonderful recommendation. Thanks a lot, dear Stephen!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from sorat on 5 Feb 2024
Wow, what a great rating. Thanks a lot, dear Donna, and please keep us in mind for your next trip to Nuremberg.

10/10 Excellent

Jennifer

Stayed 6 nights in Dec 2023
Response from sorat on 5 Feb 2024
5 out of 5 - you really made our day. Thank you very much, dear Jennifer!

10/10 Excellent

Georgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the Christmas Market and great for walking around the old city.
Stayed 3 nights in Dec 2023
Response from sorat on 5 Feb 2024
We love to read that you enjoyed your little break, dear Georgette!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from sorat on 5 Feb 2024
Amazing score, thank you so much, dear Alexis.

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christkindlesmarkt
Nice hotel, awesome location! We went to Nuremberg to visit the Christkindlesmarkt and the hotel could not be in a better location for that. Everything is within easy walking distance. This was our second time staying here, did not disappoint!
Stayed 1 night in Dec 2023
Response from sorat on 5 Feb 2024
We absolutely agree with you, dear Marion :-)The entire team is looking forward to your 3rd stay!

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from sorat on 5 Feb 2024
High score, yeah, we love it! Thanks a lot, dear Mary.

8/10 Good

Robson, Worcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to Xmas market.
Stayed 2 nights in Dec 2023
Response from sorat on 5 Feb 2024
Not only during the Xmas market :-)Thanks a lot, dear Robson, we absolutely enjoyed having been your host!

10/10 Excellent

Darin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located right on the main square, perfect location!!
Stayed 2 nights in Dec 2023
Response from sorat on 5 Feb 2024
Absolutey correct, dear Darin. And it is great that you loved it. Thanks a lot and bye bye for now.

10/10 Excellent

Robert

Stayed 2 nights in Dec 2023
Response from sorat on 5 Feb 2024
Thanks a lot for this great rating, dear Robert!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from sorat on 5 Feb 2024
10 out of 10, what a great compliment! Thank you, dear Erin, and please keep us in mind for your next trip to Nuremberg.

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for Christmas market
Stayed 1 night in Dec 2023
Response from sorat on 5 Feb 2024
Absolutely :-) We really appreciate your great rating, dear Leonard, thank you so much.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location for the Christmas market. The hotel staff are friendly and helpful and the rooms are comfortable and clean. Lovely buffet breakfast
Stayed 6 nights in Dec 2023
Response from sorat on 5 Feb 2024
Not only during the xmas season, dear Susan. Nuremberg is always worth a trip :-)Thanks a lot for this fantastic rating!

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m normally indifferent to hotels we stay in but this place is great !! Clean, quiet, and right in the center of many attractions. Would definitely stay there again !!
Stayed 4 nights in Dec 2023
Response from sorat on 5 Feb 2024
O yes, please do so, dear Deborah! The entire team is looking forward to welcoming you again!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ondrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This is a great location for the Christmas Markets in Nuremburg. The main market is literally right outside the front door and they do have direct parking under the hotel, which is unusual for these hotels, in my experience.
Stayed 1 night in Dec 2023
Response from sorat on 5 Feb 2024
Hi Ondrea, so hopefully youll come back next xmas?Thanks a lot for this amazing comment!

10/10 Excellent

Kelly, Coon Rapids

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there during the christmas market .. Excellent location ... Great hotel ... Good breakfast. The pillows were flat but everything else was perfect.
Stayed 1 night in Dec 2023
Response from sorat on 5 Feb 2024
We absolutely appreciate your wonderful review and love to know that you felt really comfy here. Thank you, dear Kelly!

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from sorat on 5 Feb 2024
Thanks a lot, dear JoAnn!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel on the Marktplatz.
Stayed 3 nights in Dec 2023
Response from sorat on 5 Feb 2024
It would be wonderful to welcoming you again, dear James. Thanks a lot for this fantastic rating.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice, good breakfast (additional charge), bar in lobby open til 1 am. Staff helpful. Convenient to Xmas market
Stayed 3 nights in Dec 2023
Response from sorat on 5 Feb 2024
Next time again? Thanks a lot, dear John and lots of warm regards.

10/10 Excellent

Erin

Stayed 2 nights in Dec 2023
Response from sorat on 5 Feb 2024
10 out of 10 -wow, that means you really enjoyed staying with us :-) What a perfect motivation for the team, thank you, dear Erin!

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the middle of old town, but it’s still very quiet. We were there for the Christmas Market and it was literally steps away. It’s walkable from the main train station but you can also take the subway if you have a lot of luggage. The room was spacious and the bed was really comfortable. They provide free bottled water and coffee in the lounge from 6:30AM to 10AM, and there’s a grocery right next door, along with a lot of restaurants and shops. Check in and check out was easy and the front desk staff are super friendly. Highly recommended!
Stayed 2 nights in Dec 2023

8/10 Good

Tal

Stayed 1 night in Dec 2023
Response from sorat on 5 Feb 2024
Dear Tal, thanks a lot for rating us!

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
Great location for Christmas markets. Rooms are a little small but breakfast is excellent and staff were very nice! We would stay again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Elschen

Stayed 4 nights in Nov 2023

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Christmas market trip
We had a wonderful stay! The breakfast was great with a lot of options. The staff is very friendly and you can’t beat the location!
Stayed 3 nights in Nov 2023

8/10 Good

Kristin

Liked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Amazing location, friendly staff and clean facility. Only issue was the pillows are to small and flat. But not unusual for European standards. Would stay here again.
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

S

Stayed 1 night in Nov 2023

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room (301) had an awesome unobstructed view of the Frauenkirche church directly across the courtyard from us. The room was very clean & the shower had an unusual, but cool feature...a sliding panel that reveals a huge window pane to the bath.
Stayed 1 night in Nov 2023
Response from sorat on 28 Nov 2023
Hi Charlie, We send a heartfelt thank you for this amazing review and hope to be your host again in the ner future!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be coming back to this excellent hotel!
Stayed 1 night in Oct 2023
Response from sorat on 30 Oct 2023
Awesome! Thank you very much, dear Ronald. We are looking forward to be your host again very, very soon :-)

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Extremely well located and at a reasonable price.
Stayed 1 night in Oct 2023
Response from sorat on 30 Oct 2023
Sounds amazing :-) Thank you very much, dear Carlos. Hopefully youll come back soon for some more great days here in Nuremberg.

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we stayed in the heart of Nuremberg!!
Stayed 9 nights in Oct 2023
Response from sorat on 25 Oct 2023
You were glad? We were too :-) It was nice that you were our guest. We hope to welcome you again soon and thank you very much for the lovely online review.

10/10 Excellent

Richard Dionisia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 1 night in Oct 2023
Response from sorat on 23 Oct 2023
Thanks a lot!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from sorat on 23 Oct 2023
A warm thank you for this wonderful rating!

10/10 Excellent

Geoffrey, Vernon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situated in the Mitte. Very convenient and walkable to sites, shops, restaurants and transit. The only thing that I would recommend to the hotel - its time to update your pillows.
Stayed 1 night in Oct 2023
Response from sorat on 23 Oct 2023
We will keep this in mind :-)Thanks a lot, dear Geoffrey!

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Oct 2023
Response from sorat on 16 Oct 2023
Hi Glenda, it was wonderful to have you here and we are so happy about your great rating! Thanks a lot and hopefully youll come back soon :-)

8/10 Good

Lorri

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
The property was great the only complaint that I have is the pillows. Flat as a pancake and not only in our room but our friends room too. If you stay here bring your own pillow.
Stayed 1 night in Oct 2023
Response from sorat on 16 Oct 2023
Hi Loni, would an additional one help to offer you a comfy night? Please contact our receptioon next time, we will bring you some more pillows to your rooom, no problem :-)Thanks a lot for staying with us and for your friendly rating!

8/10 Good

Kornelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows in the room could use an upgrade..
Stayed 1 night in Oct 2023
Response from sorat on 16 Oct 2023
Dear Kornelia, too thin, wasnt it? Perhaps one or two additional pillows could help to improve your sleep? Please let us know, it wont be a problem to bring more pillows to your room.Thx a lot and bye bye for now.

8/10 Good

Catherine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is right on the old city square with easy access to everything, yet quiet. The staff at the front desk and the breakfast cafe were lovely. There is a cab stand right outside, a nice, helpful TI a block away; a market on the square, and plenty of restaurants and shop just beyond the square.
Stayed 2 nights in Oct 2023
Response from sorat on 17 Oct 2023
Thanks a lot, dear Catherine, and lots of warm regards from Nuremberg!