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"We liked it. First time to Big Bear and we already want to go back. The room was a simple two queen bed room, but meet our needs for just a one night stay. We used the basketball court and would've used the hot tub if we had more time. My kids commented that the pool and hot tub looked clean. We also liked how the property was in walking distance to The Village, where we enjoyed a waffle cone and browsing the shops. "

"I’m a local, planned a close enough trip to visit my pets at home. So I’m familiar with San Bernardino and like anywhere else in the city you will see homeless folk near the gas stations - not necessarily unsafe just something to expect. I stayed 3 nights, initially purchased two but extended. Here’s why!? I very much enjoyed how sweet and welcoming the staff is. The cleanliness was great, housekeeping came by every day. They make sure towels are stocked which was great after a few pools trips and showers. You can tell they higher genuine employees because every interaction was a good experience. Special shout out to Anna and Annika. I loved them. They took the time to connect and that’s wonderful in customer service. Also gave me plenty of gluten free cookies since they ran out previous days prior. The workout room is amazing, plenty of machines, they play movies and have everything cleaned and sanitized. I was there multiple times and it smelled great and had no issues with any equipment. Pool is deep and roomy, they have a towel cubby so don’t worry about bringing the room ones. Jacuzzi is super bubbly. Overall I loved it, my daughter loved it, affordable and comfortable. I’ll be back! "

"The hotel itself is very nice unfortunately there was construction going on near the property that was not owned by the property so they really didn't know any control over it. Made things a little uncomfortable momentarily but the management did a little something to help us out which we really appreciate it would look forward to coming back soon"

"Great stay . Very clean "

"Great!"

"great property"

"Great breakfast and friendly staff"

"Great place to stay"

"Clean room and comfortable beds."