Title: Hotel Los Arcos Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=45496422&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Los Arcos Travelers relax by the lobby fireplace or enjoy practical amenities like laundry services at this welcoming hotel, where mornings begin with restaurant breakfast ## Photo gallery for Hotel Los Arcos ![Garden view - Hotel Los Arcos (Hidalgo del Parral)](https://images.trvl-media.com/lodging/46000000/45500000/45496500/45496422/16e3dafa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Los Arcos (Hidalgo del Parral)](https://images.trvl-media.com/lodging/46000000/45500000/45496500/45496422/64970072.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Hotel Los Arcos (Hidalgo del Parral)](https://images.trvl-media.com/lodging/46000000/45500000/45496500/45496422/febeb780.jpg?impolicy=resizecrop&rw=297&ra=fit) ![50-inch Smart TV with cable channels, TV - Hotel Los Arcos (Hidalgo del Parral)](https://images.trvl-media.com/lodging/46000000/45500000/45496500/45496422/29bc403e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall - Hotel Los Arcos (Hidalgo del Parral)](https://images.trvl-media.com/lodging/46000000/45500000/45496500/45496422/982ce2f5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Los Arcos welcomes guests with a peaceful garden and inviting lobby fireplace. Enjoy free in-room WiFi, dry cleaning/laundry services, and luggage storage. The property also features an on-site business center and restaurant for dining. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services £70 includes taxes & fees 19 Dec - 20 Dec ## Room options ### Check availability for these dates Tonight [Dec 18 - Dec 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=45496422&PinnedHotelID=45496422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=45496422&PinnedHotelID=45496422&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=45496422&PinnedHotelID=45496422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=45496422&PinnedHotelID=45496422&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=45496422&PinnedHotelID=45496422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=45496422&PinnedHotelID=45496422&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=45496422&PinnedHotelID=45496422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=45496422&PinnedHotelID=45496422&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Triple Room ![Triple Room | Iron/ironing board, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45500000/45496500/45496422/c05ec06a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Free rollaway/extra beds Smart TV Private bathroom Rainfall showerhead Free bottled water Cable channels Free international calling - Sleeps 6 - 3 Queen Beds ### View all photos for Studio Suite ![Studio Suite | Iron/ironing board, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45500000/45496500/45496422/0da03313.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Free rollaway/extra beds Smart TV Private bathroom Rainfall showerhead Free bottled water Cable channels Daily housekeeping - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room ![Standard Room | Iron/ironing board, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45500000/45496500/45496422/1e416c34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.0 Good 4 reviews ### Highlights Air conditioning Free rollaway/extra beds Smart TV Private bathroom Rainfall showerhead Free bottled water Cable channels Free international calling - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Double Room ![Standard Double Room | Iron/ironing board, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45500000/45496500/45496422/917c0a0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Free rollaway/extra beds Smart TV Private bathroom Rainfall showerhead Free bottled water Cable channels Free international calling - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHidalgo-Del-Parral-Hotels-Hotel-Los-Arcos.h45496422.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHidalgo-Del-Parral-Hotels-Hotel-Los-Arcos.h45496422.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.92344%2C-105.65242&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bTKYJcGQg27e-aLmyabzdYBykEY=) Calle Dr. Pedro de Lille 5, Hidalgo del Parral, CHIH, 33800 #### What's nearby - Mina La Prieta \- 3 min drive \- 1.5 miles - Puerta del Tiempo \- 3 min drive \- 1.7 miles - Parral Cathedral \- 4 min drive \- 1.9 miles - Alvarado Palace \- 4 min drive \- 1.9 miles - Fransisco Villa Museum \- 4 min drive \- 1.9 miles #### Getting around - Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 178 min drive #### Restaurants - ‪Hamburguesas Cerro Blanco - ‬7 min walk - ‪Ricón Del Mar - ‬14 min walk - ‪pizzeria LA SIERRA Thiessen - ‬8 min walk - ‪J. Quissime - ‬10 min walk - ‪Domino's Pizza - ‬10 min walk ## About this property ### Hotel Los Arcos Property highlights You can look forward to a garden, dry cleaning/laundry services and a fireplace in reception at Hotel Los Arcos. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant. You'll also enjoy the following perks during your stay: - Free self-parking - Full breakfast (surcharge), tour/ticket information and a gift shop - 2 meeting rooms, smoke-free property and luggage storage Room features All guest rooms at Hotel Los Arcos offer comforts, such as free international calls and air conditioning, in addition to amenities, such as free WiFi and free bottled water. More conveniences in all rooms include: - Rainfall showers and shampoo - 50-inch Smart TVs with cable channels - Free extra beds, daily housekeeping and phones ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/46000000/45850000/45844400/45844339/950974f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique el Viejo Mundo Hidalgo del Parral - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 106 reviews £49 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=45844339&PinnedHotelID=45844339&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/113000000/112560000/112557700/112557615/e5472bd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL LA MINA PARRAL Hidalgo del Parral - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 7.8 Good 41 reviews £75 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=112557615&PinnedHotelID=112557615&HadPinnedHotel=true®ionId=-1&adults=2) ![Business Double Room | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7860000/7853600/7853540/9976e314.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### American Inn Hotel & Suites Hidalgo del Parral Hidalgo del Parral - Hot tub - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 351 reviews £57 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=7853540&PinnedHotelID=7853540&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment, Patio | Living area](https://images.trvl-media.com/lodging/120000000/119090000/119080400/119080339/d61e22c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Departamentos Mina La Negrita Hidalgo del Parral - Parking included - Free Wi-Fi - Outdoor space £60 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=119080339&PinnedHotelID=119080339&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/56000000/55590000/55582600/55582586/38fa98bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jimenez Plaza Jimenez - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.0 Very good 166 reviews £46 includes taxes & fees 17 Jan - 18 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=55582586&PinnedHotelID=55582586&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/46000000/45770000/45769400/45769348/79b93efd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Durazno Inn Nuevo Casas Grandes - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 202 reviews £48 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=45769348&PinnedHotelID=45769348&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16550000/16544700/16544678/d9be120d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apple Inn Cuauhtemoc - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 237 reviews £61 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=16544678&PinnedHotelID=16544678&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/76000000/75010000/75006700/75006624/715fdfcc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clean, comfortable and cozy apartment. Hidalgo del Parral - Kitchen - Washing machine - Dryer - Free Wi-Fi 10 Exceptional 1 review £65 includes taxes & fees 31 Dec - 1 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=75006624&PinnedHotelID=75006624&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112340000/112331000/112330936/3b303962.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Nopal Hotel Boutique Casas Grandes - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.8 Exceptional 23 reviews £52 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=112330936&PinnedHotelID=112330936&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6090000/6085500/6085472/65147acf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Cumbres Inn Cd. Cuauhtémoc Cuauhtemoc - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 8.6 Excellent 393 reviews £72 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=6085472&PinnedHotelID=6085472&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Onsite parking includes off-street options ### Food and drink - Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 60 for adults and MXN 60 for children - A restaurant ### Family friendly - Free rollaway/extra bed - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2 meeting rooms - Business centre - Computer station - Conference space ### Outdoors - Garden ### Accessibility - No lift ### More - Ballroom - Banquet hall - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free rollaway/extra bed ### Bathroom - Hair dryer (on request) - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with cable channels ### Food and drink - Free bottled water - Restaurant dining guides ### More - Air conditioning - Free international calls - Free local calls - Free long-distance calls - Iron/ironing board on request - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Free rollaway/extra beds! Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately MXN 60 for adults and from MXN 60 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Los Arcos Hotel Hotel Los Arcos Hidalgo del Parral Hotel Los Arcos Hotel Hidalgo del Parral ## Frequently asked questions ### Is Hotel Los Arcos pet-friendly? ### How much does it cost to stay at Hotel Los Arcos? ### How much is parking at Hotel Los Arcos? ### What time is check-in at Hotel Los Arcos? ### What time is check-out at Hotel Los Arcos? ### Where is Hotel Los Arcos located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Los Arcos Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 60 8 - Good 40 6 - Okay 12 4 - Poor 5 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Wayne 10 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s very close to the central bus station, has a nice restaurant. Beautiful central garden. Wifi is weak in some rooms but strong in others. ##### Wayne Stayed 1 night in Apr 2024 ### 8/10 Good #### Alma 5 Jul 2024 The hotel is lovely, the food is delicious but the area is not the best. It is difficult to get anywhere touristy because it’s far from the downtown area. Also, the buildings around it are run down and empty. The bus station is near and so is the hospital. Other than the location, we loved staying at Los Arcos. It’s safe, beautiful, comfortable and the food is awesome. ##### Alma Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Sergio 22 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great small Hotel. Front desk was very friendly and check in was so easy. I will definitely stay there again. ##### Sergio Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Priscilla 30 Nov 2025 Disliked: Cleanliness, property conditions & facilities The room looked nothing like the photos. The place was dirty. The bedsheets were dirty, as if they haven’t been washed in a while. I will not stay again here. ##### Priscilla Stayed 2 nights in Nov 2025 ### 8/10 Good #### Martina 5 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities 👍👍👍 ##### Martina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Maximina 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelent ##### Maximina Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Lillian 27 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our second time staying here and just as last time we had a great stay. Everyone was super friendly and was available whenever we needed ... we are planning to go back and we are definitely booking in this hotel again. ##### Lillian Stayed 13 nights in Jul 2022 ### 8/10 Good #### Salvador 23 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Housekeepers were amazing! Always left the room spotless and they were very friendly ##### Salvador Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller 24 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice ##### Verified traveller Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Nohemi 9 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank u ##### Nohemi Stayed 1 night in Apr 2024 ### 8/10 Good #### Coreen and Vicente 14 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities There was a kitchen but no utensils or dish towels, etc. Other than that, it was lovely. ##### Coreen and Vicente Stayed 1 night in May 2024 ### 10/10 Excellent #### conchis 15 Oct 2025 Liked: Cleanliness Muy segura y temperatura agradable ##### conchis Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Antonio 18 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Bonito Jardin! ##### Antonio Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Ramon 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Z ##### Ramon Stayed 1 night in Sep 2025 ### 10/10 Excellent #### JOSE IVAN 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un buen lugar donde alojarse cómodamente, muy limpio todo y buen servicio. ##### JOSE IVAN Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller 18 Aug 2025 Liked: Room comfort #### Agosto 2025 En General estuvo bien, solo agregaria cambio de toallas inmediato ya que me bañe temprano y necesitaba para mas tarde y las llevaron pasadas las 4 pm, y el estacionamiento el guardia tarda en abrir cuando regresas despues de media noche. ##### Verified traveller Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Sergio 26 Jul 2025 Liked: Staff & service Modernizar instalaciones, poner acceso con elevador para personas con dificultades ##### Sergio Stayed 1 night in Jul 2025 ### 8/10 Good #### Rogelio 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente habitación aún y el problema que de inmediato se resolvió con el agua del excusado ##### Rogelio Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Patricia Eugenia 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gracias bonita atención ##### Patricia Eugenia Stayed 1 night in Jun 2025 ### 8/10 Good #### Alvino 17 Jun 2025 Liked: Staff & service, room comfort La atención al cliente es muy buena y muy limpio ##### Alvino Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Blanca L 25 May 2025 Liked: Amenities, property conditions & facilities Me encantó el jardín y la posición de lo cuartos. No estoy de acuerdo en que el desayuno sea el mismo todos los días ##### Blanca L Stayed 2 nights in May 2025 ### 8/10 Good #### conchis 20 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien, gracias ##### conchis Stayed 1 night in May 2025 ### 8/10 Good #### victor 14 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena estancia para descansar ##### victor Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Laura Angelica 17 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No había agua caliente Fue una mala experiencia pues no había agua caliente, desde 745 am hable a la recepcion y me comento que estaban todos los calentadores prendidos que abriera las llaves y saldría caliente, nuevamente marque a las 800 am ya que seguía sin salir caliente, hasta las 845 fue una persona de mantenimiento a la habitación, verifico que no salía agua caliente Dijo que abriria una llave de paso, nuevamente abrimos las llaves y nunca salió caliente. Finalmente nos tuvimos que ir así ya que teníamos prisa. Nunca me solucionaron nada. Pésimo servicio ##### Laura Angelica Stayed 1 night in Mar 2025 ### 6/10 Okay #### dora 3 Mar 2025 Liked: Staff & service Disliked: Cleanliness El estacionamiento poco accesible. 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Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) ---