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Reviews of Bella Beach - All Inclusive

5 out of 5
Bella Beach - All Inclusive
Anissaras, Hersonissos, Crete Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 244 reviews" "
Rating 8 - Good. 92 out of 244 reviews" "
Rating 6 - Okay. 27 out of 244 reviews" "
Rating 4 - Poor. 7 out of 244 reviews" "
Rating 2 - Terrible. 7 out of 244 reviews" "

8.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful holiday at Bella Beach. The staff couldn't have been more helpful and the vibe was friendly and relaxed. It benefits from being a smaller hotel, when compared with some of the adjacent properties. We stayed in late October, so the hotel was naturally quieter, but there was still plenty on offer for guests, and particularly for families. A couple of the noted facilities (mini golf etc.) are no longer available on site, but that didn't detract from our stay. The location is also good; 20mins drive from Heraklion airport and within 60-90mins of many of the popular attractions. Our only observation is that some guests may feel that the five-star rating is misleading, but I think that's possibly a subjective point. This is a quality hotel, but it isn't the high-end luxury that some might expect of five stars. However, it is still excellent and, frankly, suited us better as a family just the way it was.
Stayed 7 nights in Oct 2023

10/10 Excellent

Elouise Lucienne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right on the beach. International buffet food available from early morning till late at night with plenty of options for the children and adults alike. Good selection of drinks available on the all inclusive package. We had a family room which was a good size. We enjoyed our stay and would come back again
Stayed 6 nights in Oct 2023

10/10 Excellent

Olusola

Travelled with family, Travelled with family and small children
Liked: Amenities
Great place to stay with family or as a couple. Will stay again. Great friendly staff. Giorgios, Evi and the lovely man that brings Oyzo every night after dinner. I appreciate you all. Thanks! 5 ⭐️s
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnus and Petra
Excellent once again! Thanks Magnus and Petra
Stayed 2 nights in Oct 2023

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at Bella Beach for our honeymoon and it was fantastic! The staff were friendly and helpful, the location was great and the area itself was safe. Would recommend spending time here, especially towards the end of Crete's busy season!
Stayed 7 nights in Sep 2023

6/10 Okay

Steffanie

Liked: Staff & service
Stayed 9 nights in Sep 2023

6/10 Okay

Blazej

Stayed 5 nights in Sep 2023

8/10 Good

Helen

Stayed 7 nights in Aug 2023

10/10 Excellent

Maryna, Deptford

Stayed 9 nights in Aug 2023

8/10 Good

Chandan

Liked: Cleanliness, staff & service
Decent and basic 3 star accomodation. There is nothing bad or wrong about this but there is nothing spectacular or great either .
Stayed 4 nights in Aug 2023

4/10 Poor

Darcio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Decadent 3 stars hotel with awful food. Nice pool, but hidden from the beach. Nice beach, but not enought chairs. the room was good size and good bathroom, but sea view was limited. Don't pay extra. Several installations were broken and dirty. The kids club was a wood cabin with paper for kids to draw. Quite a lie. Swimming pool bathrooms were disgusting. There was 1 cm of dirty on the gym ventilator, that looked like was never cleaned.
Stayed 4 nights in Aug 2023

8/10 Good

Kerry

Liked: Staff & service
Staff very good apart from cleaning staff
Stayed 1 night in Aug 2023

8/10 Good

Naoum

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with unlimited food and drinks! Outside of the two hours in the main restaurant there are snacks on the beach bar and the pool bar. We got upgraded to a room with a private pool. It was very convenient with small children. Room is cleaned and bed sheets were changed every day. There was entertainment every night. The hotel could have better services like the near by resorts. Kids club is poor. There was supposed to be a program but in the end there was only mini disco at night.
Stayed 4 nights in Aug 2023

8/10 Good

Hillel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Bella Beach Hotel in Crete is a charming all-inclusive resort. Our family enjoyed the stay, making use of the main pool and beautiful beach with convenient facilities. The room's private pool was a nice touch, and the staff, especially at the reception, were kind and helpful. However, the hotel feels somewhat dated and needs interior updates. Our room felt small and wasn't cleaned daily as expected. While clean, it could use a refresh, and the noisy A/C was a downside. Unfortunately, the quality of food at the main restaurant didn't meet expectations. Despite these issues, it's a good choice for families, though I hesitate to rate it as a 5-star hotel.
Stayed 4 nights in Aug 2023

2/10 Terrible

ronen

Stayed 5 nights in Aug 2023

10/10 Excellent

Tamara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2023

10/10 Excellent

Matej

Stayed 14 nights in Jul 2023

10/10 Excellent

Goce

Stayed 7 nights in Jul 2023

8/10 Good

Mikesh

Liked: Cleanliness, staff & service, property conditions & facilities
Basic all inclusive hotel but food and drink were not tasty. we’re vegetarian and wished someone had warned us about the lack of food options for us. the mains in the buffet were always a bland spaghetti and we were lucky to get a vegetarian pizza. however the pool and proximity to the beach were great!
Stayed 7 nights in Jul 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2023

10/10 Excellent

Vandana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated my 60th birthday in the hotel- I had a surprise birthday treat arranged by the hotel management Maitre accommodated very well to my vegetarian requests. Mr Afnosi the Maitre was excellent Reception staff, bell boy bar staffs, buffet restaurant staffs and many more.. all were very polite and courteous I would recommend this hotel and come back any time
Stayed 5 nights in Jul 2023

10/10 Excellent

Deborah Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jul 2023

10/10 Excellent

Deborah

Stayed 6 nights in Jul 2023

4/10 Poor

Michal

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Not good, would not recommend
Air conditioning not efficient. Many mosquitos in the room, personnel in greek ala carte restaurant not friendly at all. Food nothing extra. Many rocks in the sea.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Liked: Staff & service
Stayed 7 nights in Jun 2023

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
The beach was beautiful so close. The smoke detector was beeping when I arrived they fixed in witching 30 min and were very pleasant
Stayed 6 nights in Jun 2023

8/10 Good

Zhor Senhaji

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My husband, 2.5 year old daughter and I spent 2 weeks at Bella beach. The staff was incredibly nice, the food was super good and the beach were great. It was very clean. The location is great with great kids activity options near by (dinausoria park, cretaquarium, water park, Knossos palace, Heraklion city centre, etc). We did everything with public transportation with the help of the front desk. I think the only negative thing about this resort is kids entertainment. The kids club was closed the entire first week, and open the second. It was not very entertaining for my daughter compared to other resorts we tried before. Mini disco was at 9 pm (way too late for kids). Oh and also, there is no airport transport included, you have to pay to use the room safe, and a few other odd things. But overall, we have a great stay at Bella Beach. I would just not rate it a 5-star hotel.
Stayed 14 nights in Jun 2023

10/10 Excellent

ANDREEA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very impressed by the size of our room and the fact that the property was spotless. The food menu was great and everyone was super friendly. We will definitely come back
Stayed 3 nights in Jun 2023

8/10 Good

Karen Marie, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great food, service and staff.
Stayed 7 nights in May 2023

8/10 Good

eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

2/10 Terrible

Andrea

Stayed 3 nights in May 2023

8/10 Good

Oluremi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the friendliness of the staff. The food was good, plentifull and there was a lot of variety. However it is strange that the hotel could not provide a bottle of water for free each day while you could have as many alocholic drinks as you want for free. For an all inclusive hotel, at least a bottle of water each day should be provided free of charge. Also, there should be no charge for using the safe in the room. I hope the hotel will review its policy regarding supplying free bottles of water and charging for using the safe in the room. Otherwise, a very pleasant and enjoyable stay at the hotel.
Stayed 9 nights in May 2023

6/10 Okay

Jackie

Travelled with group
Liked: Staff & service
Mis-sold as no entertainment whatsoever which was advertised within Expedia and hotels website
Stayed 1 night in Oct 2022

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Couldn’t fault anything. Everything and everyone was wonderful and friendly. We always try and find an improvement in something but here we couldn’t. We definitely return.
Stayed 7 nights in Oct 2022

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to staff in Bella Beach Hotel had a great birthday there.Thanks for my surprised birthday cake Staff were very helpful and welcoming. Great yoga class in the mornings
Stayed 3 nights in Oct 2022

10/10 Excellent

Magnus

Stayed 3 nights in Oct 2022

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the property will have shutles to tha main road it will be great
Stayed 3 nights in Sep 2022

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel pour la nourriture et ceux qui ont l’intention de visiter l’île ,sans trop prendre des vacances qu’à l’hôtel,nous avons louer une voiture donc c’était parfait, il a des hôtels à côté de Bella beach beaucoup plus luxueuse donc je ne donnerais pas un 5 étoiles mais un 4 , l’animation n’est pas super comme les autres mais parfait pour une famille qui souhaite sortir souvent de l’hôtel :)
Stayed 9 nights in Aug 2022

2/10 Terrible

ANKIT

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT BOOK THIS PLACE! I WANT A REFUND
DO NOT STAY AT THIS PLACE... they first didnt have our room... so they checked us into a temporary room for one night... next day we checked into a second room. Then the third day the AC went out and never came back till we left the day after... the service is ok... the staff is ok.. but the premises need a major revamp and OMG dont even get me started on the food... for 250 dollars a night I wasn't expecting any amazing food... but still it was way below expectation...
Stayed 4 nights in Aug 2022

6/10 Okay

Blessing Zorodzai

Disliked: Staff & service
It’s was ok
Stayed 5 nights in Aug 2022

6/10 Okay

Naste, Lincolnwood

Stayed 4 nights in Jul 2022

8/10 Good

TARNPAL

Stayed 8 nights in Jul 2022

8/10 Good

Javier

Stayed 7 nights in Jun 2022

10/10 Excellent

Kercyo

Stayed 9 nights in Jun 2022

10/10 Excellent

Julija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing holiday
We stayed in Bella Beach hotel 12 nights. We had an amazing holiday. Firstly I want to say big thank you for all the staff, they are just fab, so friendly and helpful, secondly the food - so tasty 😋 and fresh, thirdly the hotel area very clean, room service every single day and the lady which cleaned our room so nice. The only small thing which I would improve - entertainment, but we didn't really need it. If you are looking for a quiet holiday with good service I definitely recommend Bella Beach. Forgot to say about the area we spent most of our time - the beach, it's just fantastic, the sunset 🌇 is amazing.
Stayed 12 nights in Jun 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Excellent hotel, it was very clean and easy access to beach. The food was superb, expat the two additional restaurants. Enjoyed every minute.
Stayed 5 nights in Jun 2022

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was pretty good!! Lots of options and I loved the Greek night! I also loved the morning mimosas you can make yourself, as well as the beach bar which had slushys!! The beach was beautiful and we enjoyed the beach beds for a sunset view. The rooms could be updated a bit but it was well worth the cost, I would absolutely visit again.
Stayed 4 nights in May 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful week at Bella Beach!
We were upgraded to a seafront room which had an incredible view of the sea. It was amazing to wake up to the sound of the waves every morning. The staff were very helpful and assisted us with bookings for their restaurants. The food was truly delicious and they even had a fabulous birthday cake for my fiancé. We truly had a wonderful week and look forward to returning next year!
Stayed 6 nights in Oct 2021

8/10 Good

Max

Liked: Staff & service, property conditions & facilities, room comfort
A good holiday
Overall a good experience. Kind and professional staff, good food. Facility itself is not quite a 5 star.
Stayed 5 nights in Sep 2019

10/10 Excellent

yoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
Great hotel, Food is great, rooms are nice, the area is very quiet (not much to do around) so overall it's perfect if you plan to stay and enjoy a good vacation without leaving the hotel (otherwise it can work if you rent a car) The hotel is accessible via public transport (bus+15 min walk)
Stayed 2 nights in Sep 2019