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Rating 10 - Excellent. 363 out of 1001 reviews" "
10 - Excellent
363
Rating 8 - Good. 395 out of 1001 reviews" "
8 - Good
395
Rating 6 - Okay. 140 out of 1001 reviews" "
6 - Okay
140
Rating 4 - Poor. 67 out of 1001 reviews" "
4 - Poor
67
Rating 2 - Terrible. 36 out of 1001 reviews" "
2 - Terrible
36
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Alyssa
Travelled with family, Travelled with family and small children
We love staying at this hotel but we're disappointed the pool was closed! We had 3 disappointed little boys. Other than that we love this hotel!
Kimberly
Stayed 1 night in Feb 2024
Response from FOM Roy Deshaw on 12 Feb 2024
Thank you for taking the time to fill out the online survey. I apologize the pool was out of service due to the heating pump was broke. We are glad you enjoyed your stay and hope to see you again in the future.
The stay was great except for the low flow shower head that made it difficult to rinse soap off. I found myself having to stay in the shower 3 times longer then I normally would have.
Russell
Stayed 2 nights in Jan 2024
Response from FOM Roy Deshaw on 28 Jan 2024
Thank you for taking the time to fill out this survey. We are glad you enjoyed your stay. Feedback is important to us.
We stay there regularly during hockey season. Never been disappointed
Edward A
Stayed 1 night in Jan 2024
Response from FOM Roy Deshaw on 23 Jan 2024
Thank you for taking the time to fill out this survey. We are glad that you enjoyed your stay with us. We look forward to seeing you again.
10/10 Excellent
Luz Maria, Miami
2 Jan 2024
Luz Maria
Stayed 2 nights in Dec 2023
Response from FOM Roy Deshaw on 12 Jan 2024
Thank you for taking the time to fill out this survey. We are glad to hear that you enjoyed your stay. We look forward to seeing you again in the future.
Aging building. Dirty. Blood on the blankets. Wifo worked intermittently. Phone in room was broken. Good location. If you're spending minimal time in the room it would be passable.
Verified traveller
Stayed 1 night in Dec 2023
Response from FOM Roy Deshaw on 28 Dec 2023
Thank you for taking the time to fill out this survey. I want to apologize for the phone not working in the room as well as the cleanliness of the room. I have shared your feedback with the head housekeeper to better handle these situations better in the future.
This is a nice affordable hotel for visiting Hershey. It is close to the attractions and offers different size rooms for your family needs. Breakfast is also included and pretty decent
Daniel
Stayed 2 nights in Dec 2023
Response from FOM Roy Deshaw on 28 Dec 2023
Thank you for taking the time to fill out this survey. We are glad to hear that you enjoyed your stay. We look forward to seeing you again.
10/10 Excellent
Janice
24 Dec 2023
Janice
Stayed 2 nights in Dec 2023
Response from FOM Roy Deshaw on 28 Dec 2023
Thank you for taking the time to fill out this survey. We are glad to hear that you enjoyed your stay. We look forward to seeing you again.
Thank you for taking the online survey. I apologize for inconvenience of the noise. We have contacted the pest control in regard to the roaches. Thank you for letting us know so that we can handle these kinds of issues in the future.
Thank you for taking the time to fill out the online survey. We are glad you enjoyed your stay with us. We look forward to seeing you again in the future.
My only "quibble" (and it's a very minor one) is that breakfast is available only from 6 AM to 9 AM. Because the alarm clock in the room was confusing to me, I didn't have it properly set to go off at 7 AM; instead the radio came on! Luckily, I did wake up shortly after 8 AM and was able to get dressed quickly before everything but the coffee and tea service was taken away. btw, everything I had for breakfast was fantastic.
Lisa
Stayed 1 night in Dec 2023
Response from FOM Roy Deshaw on 10 Dec 2023
Thank you for taking the time to fill out the online survey. I am glad you enjoyed your stay. I am sorry about the coffee and tea not being available. I have shared your feedback with the breakfast staff to better handle these situations in the future.
Thank you for taking the time to fill out the online survey.We glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.
Thank you for taking the time to fill out the online survey.We are pleased to hear that you enjoyed your stay. We look forward to seeing you again in the future.
10/10 Excellent
Tasia
19 Nov 2023
Tasia
Stayed 1 night in Nov 2023
Response from FOM Roy Deshaw on 10 Dec 2023
Thank you for taking the time to fill out the online survey.we are glad you enjoyed your stay with us. We look forward to seeing you again.
8/10 Good
Linda
Business traveller
13 Nov 2023
Liked: Staff & service, room comfort
Classic Comfort Inn
A classic Comfort Inn, convenient parking, friendly and helpful staff, comfortable beds and clean linens, efficient elevator, clean and organized breakfast area, microwave available in breakfast area but not in the room I was in, refrigerator was in room. Pool water was very warm and felt great, pool is very spacious and clean.
Linda
Stayed 3 nights in Nov 2023
Response from FOM Roy Deshaw on 15 Nov 2023
Thank you for taking the time to fill out the online survey. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again in the future.
Thank you for taking the time to fill out the online survey.We are pleased to hear that you enjoyed your stay.We look forward to seeing you again in the future.
4/10 Poor
Connie
23 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not like they used to be
Connie
Stayed 2 nights in Oct 2023
Response from FOM Roy Deshaw on 8 Nov 2023
Thank you for taking the time to fill out the online survey. Your feedback is important to us.
10/10 Excellent
Gayle
23 Oct 2023
Gayle
Stayed 1 night in Oct 2023
Response from FOM Roy Deshaw on 15 Nov 2023
Thank you for taking the time to fill out the online survey. We are glad you enjoyed your stay. We look forward to seeing you again in the future.
This Comfort Inn is tricky to find — it’s next to a shopping center but not IN the shopping center. You turn off a side road that meets a main highway, then immediately look for a tiny sign that says “Comfort Inn,” with an arrow pointing you onto a long, curving driveway into the hotel parking lot. This actually gives a secluded feeling to the property, and spares you the traffic noise and difficulty exiting that many hotels have if they’re right on a main road.
The rooms are a bit out of date but well maintained. The manager informed us that the entire property is due for a complete renovation in 2 years.
Richard
Stayed 2 nights in Oct 2023
Response from FOM Roy Deshaw on 8 Nov 2023
Thank you for taking the time to fill out the online survey. We are pleased to hear that you enjoyed your stay.
Thank you for taking the time to fill out the online survey. We are glad that you had a good experience while staying with us. We look forward to seeing you in the future.
Thank you for taking the time to fill out the online survey. We are glad that you had a good experience while staying with us. we look forward to seeing you in the future.