Title: Holiday Inn Express & Suites Hermosillo by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9095260&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express & Suites Hermosillo by IHG Hotel with free breakfast, steps from Plaza Cantabria ## Photo gallery for Holiday Inn Express & Suites Hermosillo by IHG ![Outdoor pool, pool loungers - Holiday Inn Express & Suites Hermosillo by IHG (Hermosillo)](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/30a5b0bb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Café - Holiday Inn Express & Suites Hermosillo by IHG (Hermosillo)](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/7110547f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express & Suites Hermosillo by IHG (Hermosillo)](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/b4684b7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express & Suites Hermosillo by IHG (Hermosillo)](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/90298e32.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Queen Beds | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe - Holiday Inn Express & Suites Hermosillo by IHG (Hermosillo)](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/26152cd4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express & Suites Hermosillo is centrally located with practical amenities. Relax in the garden, swim in the outdoor pool, and enjoy a free breakfast buffet. Free airport pick-up, in-room WiFi, luggage storage, and express check-out are provided. ## Reviews 9.4 Exceptional ## Popular amenities - Free airport shuttle - Room service - Gym - Housekeeping £90 includes taxes & fees 12 Jan - 13 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=9095260&PinnedHotelID=9095260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=9095260&PinnedHotelID=9095260&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=9095260&PinnedHotelID=9095260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=9095260&PinnedHotelID=9095260&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9095260&PinnedHotelID=9095260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9095260&PinnedHotelID=9095260&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9095260&PinnedHotelID=9095260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9095260&PinnedHotelID=9095260&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Standard Room ![Premium bedding, down duvets, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/fbdbc3ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu Sofa bed - twin Premium bedding - 320 sq ft - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 1 King Bed ![Premium bedding, down duvets, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/fbdbc3ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.6 Exceptional 19 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu Premium bedding Tempur-Pedic bed - 320 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Premium bedding, down duvets, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/a6667346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.6 Exceptional 12 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu Premium bedding Tempur-Pedic bed - 320 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds, Accessible ![Premium bedding, down duvets, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/a6667346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu Premium bedding Tempur-Pedic bed - 320 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds ![Suite, 2 Queen Beds | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/26152cd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 9.8 Exceptional 11 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu Premium bedding Tempur-Pedic bed - 391 sq ft - Sleeps 5 - 2 Queen Beds ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/be6711ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 9.2 Wonderful 7 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu Sofa bed - twin Premium bedding - 391 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Premium bedding, down duvets, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/3eb54ef5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 9.4 Exceptional 8 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchenette LED TV - 534 sq ft - 1 bedroom - Sleeps 6 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom ![Premium bedding, down duvets, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9095300/9095260/3eb54ef5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 10.0 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchenette LED TV - 534 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12800/12731/296e5ae8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana Hermosillo Hermosillo - Pool - Pet-friendly - Kids pool - Parking included 8.8 Excellent 1,010 reviews £89 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hermosillo-Hotels-Fiesta-Americana-Hermosillo.h12731.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=1485&destination=Hermosillo&destType=MARKET&latLong=29.082874,-110.958481&searchId=25e0ab17-f3ed-436a-8ed6-43f2a664b8be&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1710000/1706100/1706062/w4000h2662x0y0-49cf2f34_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Hermosillo Hermosillo - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHermosillo-Hotels-Holiday-Inn-Express-Suites-Hermosillo.h9095260.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHermosillo-Hotels-Holiday-Inn-Express-Suites-Hermosillo.h9095260.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.08258%2C-111.01378&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eQhG38KobFo68ezhk3P2u3WQ7eo=) Blvd. Luis Donaldo Colosio 829, Hermosillo, SON, 83224 #### What's nearby - Plaza Cantabria \- 2 min walk \- 0.1 miles - Andenes Hermosillo \- 2 min drive \- 1.0 mile - Casino Fortune \- 3 min drive \- 1.2 miles - Metropolitan Cathedral of Hermosillo \- 7 min drive \- 3.6 miles - Government Center \- 8 min drive \- 4.3 miles #### Getting around - Hermosillo, Sonora (HMO-General Ignacio Pesqueira Garcia Intl.) - 8 min drive #### Restaurants - ‪Tacos De Armando - ‬7 min walk - ‪Starbucks - ‬1 min walk - ‪Eat Salad - ‬3 min walk - ‪El Cazador - ‬7 min walk - ‪Taqueria El Chino - ‬2 min walk ## About this property ### Holiday Inn Express & Suites Hermosillo by IHG Hotel near Plaza Cantabria Located close to Temazcalli Natural Spa, Holiday Inn Express & Suites Hermosillo by IHG provides a free breakfast buffet, free airport pick-up and a terrace. In addition to a garden and a hair salon, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers - Free self-parking - Express check-out, express check-in and a banquet hall - Coffee/tea in reception, free newspapers and smoke-free property - Guest reviews give top marks for the helpful staff Room features All 181 rooms have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Free infant beds and free extra beds - Tempur-Pedic beds and down duvets - Bathrooms with showers and free toiletries - 46-inch LED TVs with premium channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Breakfast, lunch, dinner served; Fusion cuisine ](https://images.trvl-media.com/lodging/9000000/8720000/8713100/8713095/b7b7334a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Hotel & Suites Hermosillo Aeropuerto by IHG Hermosillo - Pool - Free airport shuttle - Parking included - Free WiFi 9.4 Exceptional 728 reviews £97 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=8713095&PinnedHotelID=8713095&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/10000000/9260000/9260000/9259932/b30a3563.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton Hermosillo Hermosillo - Breakfast included - 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Free WiFi - Restaurant 8.6 Excellent 1,003 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=16947&PinnedHotelID=16947&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/11000000/10220000/10210500/10210405/7cb5802d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Royal Palace Hermosillo - Pool - Free airport shuttle - Kids pool - Parking included 8.8 Excellent 427 reviews £73 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=10210405&PinnedHotelID=10210405&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free airport pick-up shuttle from 4:00 AM to 6:00 PM on request - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - Coffee and tea in common areas ### Things to do - Gym - Outdoor pool ### Family friendly - Free rollaway/extra bed - In-room cot - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - 24-hour business centre - 4 meeting rooms - Computer station - Conference centre (2,422 square foot of space) ### Outdoors - Garden - Picnic area - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Assistive listening devices - Braille/raised signage - Lift - Valet for wheelchair-equipped vehicles - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 6 floors - Banquet hall - Built in 2014 - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Free cot - Free rollaway/extra bed - Pillow menu - Premium bedding - Tempur-Pedic mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 46-inch LED TV with premium cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Free long-distance calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 1 PM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Alcohol is not served at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Hermosillo Hotel Holiday Inn Express Hermosillo Holiday Inn Express & Suites Hermosillo Sonora, Mexico Holiday Inn Express Suites Hermosillo ## Frequently asked questions ### Does Holiday Inn Express & Suites Hermosillo by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express & Suites Hermosillo by IHG? ### Is Holiday Inn Express & Suites Hermosillo by IHG pet-friendly? ### How much is parking at Holiday Inn Express & Suites Hermosillo by IHG? ### What time is check-in at Holiday Inn Express & Suites Hermosillo by IHG? ### What time is check-out at Holiday Inn Express & Suites Hermosillo by IHG? ### Does Holiday Inn Express & Suites Hermosillo by IHG provide a shuttle to the airport? ### Where is Holiday Inn Express & Suites Hermosillo by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express & Suites Hermosillo by IHG Reviews ## Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 795 8 - Good 146 6 - Okay 37 4 - Poor 15 2 - Terrible 20 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Jeffrey 9 Nov 2025 Liked: Cleanliness Free long term parking and airport shuttle is a big plus for this property. Starbucks next door was easy walk but used Uber Eats for dinner to avoid evening traffic. ##### Jeffrey Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Ismael 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the employees are very friendly. I will definitely come back and stay here. ##### Ismael Stayed 12 nights in Oct 2025 ### 10/10 Excellent #### CALDO 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large clean room. ##### CALDO Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Sandra Maria 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Great hotel location, clean and comfortable. I will return. ##### Sandra Maria Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Claudette 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff, location close to the airport, very clean, nice ##### Claudette Stayed 1 night in Jun 2025 ### 10/10 Excellent #### bernardo 6 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great restaurant close by ##### bernardo Stayed 5 nights in May 2025 ### 10/10 Excellent #### Nayeli 16 Jun 2025 Liked: Amenities Great service! Definitely staying at this place again. ##### Nayeli Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Mauricio 4 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and family oriented hotel. ##### Mauricio Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and really comfortable beds. ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gerardo 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean installations ##### Gerardo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rahul 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you stay in Hermosilla this is a nice Holiday Inn, the staff was very friendly and knowledgable about the city and things to do. The rooms were clean, and the breakfast was good. It was a nice experience for me and my family and I would recommend it. ##### Rahul Stayed 1 night in May 2025 ### 10/10 Excellent #### Igancio 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities By far the best breakfast i have had at a holiday inn hands down ##### Igancio Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Liliana 27 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Stay! Great room! Super clean. Great staff and very attentive and professional. This is my favorite hotel to stay in Hermosillo. ##### Liliana Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### TINA 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property and room are very well maintained! So clean and fresh feeling. Walking distance to food and coffee also a bonus! ##### TINA Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Ana Luisa 6 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service was excellent and the hotel is super clean and exactly what we wanted it ##### Ana Luisa Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Ana Luisa 24 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I totally recommend this hotel The staff was so nice, the room so convenient and the beds SO COMFORTABLE ##### Ana Luisa Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Alfonso 24 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is great like always. I have stayed here about 5 times in the past two years and it’s always great service. ##### Alfonso Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jose 26 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I WOULD STAY AGAIN IN THIS PROPERTY IF I EVER GO BACK TO HERMOSILLO IS SAFE LOTS OF RESTAURANTS AROUND THE AREA, CLEAN , STAFF VERY POLITE , BREAKFAST THE BEST EVER. GREAT JOB TO ALL THE STAFF MEMBERS BRAVO BRAVO. ##### Jose Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Jose 2 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hello. This was a great stay for us, family of five. The room was clean, spacious and comfortable. The hotel facilities as well. Staff was very courteous and professional. Not sure it anyone from the hotel will see this, but as an improvement suggestion we found the water faucet (outside of the bathroom/shower) too close to the edge of the sink. Hopefully you can move the faucet closer to the sink. Just a minor thing but otherwise an excellent option. Thank you. ##### Jose Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Tania 22 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean hotel ##### Tania Stayed 3 nights in May 2024 ### 10/10 Excellent #### Marco 21 Oct 2024 #### Great! Like always, great service and the location in perfect for me. ##### Marco Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Heidi 12 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel for business trip It was excellent. Room was great, service was excellent. Pool & gym was good. Restaurant in hotel was excellent. ##### Heidi Stayed 3 nights in May 2024 ### 10/10 Excellent #### Guadalupe 25 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very Clean My kids love the pool ##### Guadalupe Stayed 1 night in Jun 2024 ### 8/10 Good #### Unus Dominus una fides 3 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great, I remember the Mexico of old when people greeted each other. The hotel staff lacked that very thing. If I did not say good morning or good evening they did not either. If they worked on that one skill to make guest fill more at home this hotel would be the best. Everything else as I mentioned before was better than anything I had experienced at other hotels. ##### Unus Dominus una fides Stayed 2 nights in May 2025 ### 8/10 Good #### Ritchie 16 May 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Tell staff well ahead of time to use hot tub. Stay was great minus not being able to use hot tub. That was a major reason why we booked this place. Hot tub is not on continuously. Front desk said they needed a few hours to run and get hot tub hot water running. We asked them to turn it on and after waiting about a hour they didn’t, so we left. ##### Ritchie Stayed 2 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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