Title: Eringer Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eringer Hotel Slopeside fun with 2 restaurants and full-service spa ![Family Suite | Living area | 55-inch Smart TV with cable channels, TV, toys](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/b0c8e5d4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Suite | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/77354785.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/883927af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite | Living area | 55-inch Smart TV with cable channels, TV, toys](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/666deccd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch served; local and international cuisine ](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/5aef109e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Eringer Hotel offers ski-in/ski-out convenience in a mountain setting, perfect for families. Guests enjoy the terrace firepit after active days and dine at two Italian restaurants. Nearby ecotours and hiking/biking trails complete the adventure for visitors. 8.0 Very good ## Popular amenities - Bar - Housekeeping - Breakfast available - Parking available - Laundry - Pet-friendly ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=72529867&PinnedHotelID=72529867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=72529867&PinnedHotelID=72529867&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=72529867&PinnedHotelID=72529867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=72529867&PinnedHotelID=72529867&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=72529867&PinnedHotelID=72529867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=72529867&PinnedHotelID=72529867&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=72529867&PinnedHotelID=72529867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=72529867&PinnedHotelID=72529867&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Comfort Double Room (Cosy) | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/ffed1a06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room (Cosy) 10.0 Exceptional 1 review ### Highlights Soundproofed Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Separate bedroom Premium bedding Blackout curtains - 226 sq ft - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ![Panoramic Double Room | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/2b0fde9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room ### Highlights Furnished balcony Soundproofed Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Separate bedroom Premium bedding - 205 sq ft - Mountain view - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ![Premium Room | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/621ea83c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Furnished balcony Soundproofed Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Separate bedroom Premium bedding - 205 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ![Suite Loft | Living area | 55-inch Smart TV with cable channels, TV, toys](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/19e6ed7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Loft ### Highlights Furnished balcony Separate sitting area Soundproofed Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Day bed - 420 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed ![Suite Duplex | Living area | 55-inch Smart TV with cable channels, TV, toys](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/d69228f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Duplex ### Highlights Furnished balcony Separate sitting area Soundproofed Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Day bed - 527 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 1 King Bed and 2 Single Beds ![Family Suite | Living area | 55-inch Smart TV with cable channels, TV, toys](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/c62789f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate sitting area Soundproofed Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Day bed - 969 sq ft - 3 bedrooms - Mountain view - Sleeps 8 - 2 King Beds and 2 Single Beds ![Standard Double Room (Cosy) | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/73000000/72530000/72529900/72529867/w713h474x0y1-482c25b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (Cosy) ### Highlights Soundproofed Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Separate bedroom Premium bedding Blackout curtains - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHeremence-Hotels-ERINGER-HOTEL.h72529867.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHeremence-Hotels-ERINGER-HOTEL.h72529867.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.18121%2C7.38856&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0-kT8O11nGAdBp9OaQYggf4XXkU=) Route des Indivis, 21, Heremence, VS, 1987 #### What's nearby - Thyon TVT - 1 min walk - 0.0 miles - Four Valleys Ski Area - 1 min walk - 0.0 miles - Les Masses Ski Lift - 13 min walk - 0.7 miles - Ski Lift Haute Nendaz - 15 min drive - 7.3 miles - Tracouet Gondola - 15 min drive - 7.3 miles #### Getting around - Sion Station - 25 min drive - Sion (SIR) - 27 min drive #### Restaurants - ‪Boulangerie La Promenade - ‬26 min drive - ‪Cafe de la Place - ‬15 min drive - ‪Café De La Poste - ‬14 min drive - ‪Relais des Mayens-de-Sion - ‬9 min drive - ‪Le Tipi - ‬9 min drive ## About this property ### Eringer Hotel Upscale hotel in the mountains Take advantage of a terrace, a firepit and a coffee shop/cafe at Eringer Hotel. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and a ski shuttle. Treat yourself to a massage at Eringer Beauty and Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Enjoy on-site activities, such as hiking/biking, snowboarding and ecotours. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Outdoor pool access nearby - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - An electric car charging station, access to a nearby indoor pool and express check-out - Wedding services, outdoor furniture and smoke-free property Room features All 70 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Other amenities include: - Hypo-allergenic bedding and memory foam beds - Free toiletries and hairdryers - 55-inch Smart TVs with premium channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/113000000/112180000/112172700/112172638/778db195.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Sion by IHG Sion - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.0 Wonderful 102 reviews £81 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=112172638&PinnedHotelID=112172638&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Double Room, view on a wall | Terrace/patio](https://images.trvl-media.com/lodging/7000000/6440000/6431300/6431233/1538c36d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Nendaz 4 Vallées & Spa Nendaz - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 205 reviews £180 includes taxes & fees 27 Oct - 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Pet-friendly - Free WiFi - Breakfast available - Parking available 8.6 Excellent 338 reviews £94 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=66415879&PinnedHotelID=66415879&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107100000/107090700/107090689/b2b54919.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SWISSPEAK Resorts Thyon 4 Vallées Heremence - Spa - Free WiFi - Restaurant - Parking available 10 Exceptional 8 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=107090689&PinnedHotelID=107090689&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room | Balcony](https://images.trvl-media.com/lodging/18000000/17430000/17421000/17420950/e7c55571.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Magrappé Veysonnaz - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.4 Very good 15 reviews £84 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=17420950&PinnedHotelID=17420950&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Ski shuttle nearby - Onsite parking available only on request - Secured, covered parking on site (CHF 20 per day) - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 15 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining ### Restaurants on site - ERINGER BAR - ERINGER DECK - Eringer restaurant - STÜBLI ### Things to do - Bicycle rentals - Bicycle storage - Bicycle tours - Downhill skiing - Ecotours - Full-service spa - Helicopter/aeroplane tours - Hiking/biking trails - Indoor pool (guest access) - Library - Outdoor pool (guest access) - Ski passes - Ski storage - Ski-in/ski-out access - Snowboarding - TV in common areas ### Family friendly - Access to nearby indoor pool - Access to nearby outdoor pool - Baby toys - Children's games - Children's toys - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - Computer station - Coworking space ### Outdoors - Firepit - In the mountains - Outdoor entertainment area - Outdoor furniture - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - Banquet hall - Communal living room - Double-glazed windows - Electric bike charging - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Memory foam mattress - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch smart TV with premium cable channels ### Food and drink - Champagne service - Free bottled water - Minibar ### More - Connecting rooms available - Desk - Desk chair - Electrical adapters - Energy-saving switches in guestrooms - Free weekday newspapers - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: CHF 60 Express check-out available ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between 16 April and 8 December. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 8 kg per pet) Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 15 for children - Covered self-parking fee: CHF 20 per day - Pet fee: CHF 25 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out fee: CHF 60 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as ERINGER HOTEL Hotel ERINGER HOTEL Heremence ERINGER HOTEL Hotel Heremence ## Frequently asked questions ### Does Eringer Hotel have a pool? > Yes, this property has outdoor pool access. ### Is Eringer Hotel pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 8 kg per pet. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees. ### How much is parking at Eringer Hotel? > Self-parking is available for CHF 20 per day. ### What time is check-in at Eringer Hotel? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Eringer Hotel? > Checkout is at 11:00 AM. Late checkout is available for CHF 60 (subject to availability). ### Where is Eringer Hotel located? > Located in the mountains, this ski-in/ski-out hotel in Heremence is within a 5-minute walk of Four Valleys Ski Area and Thyon TVT, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Trabanta Ski Lift and Etherolla Ski Lift are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Eringer Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Amenities ### 7.6 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 18 8 - Good 4 6 - Okay 7 4 - Poor 3 2 - Terrible 2 ### 10/10 Excellent #### Owen 30 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel. Perfect for a couples short break. Great food, Spa and hospitality. Easy access to the slopes and parking underneath. ##### Owen Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### ribel 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s was amazing experience ##### ribel Stayed 4 nights in Dec 2024 ### 8/10 Good #### Sandro 23 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service All was perfect except the service at the lobby bar and at the restaurants (though food was good). The thermal baths and spa complex next to the hotel is really nice. ##### Sandro Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Safiyye 14 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Just felt like i was in a cozy home. really offered the best view and service. great friendly staffs. good meals and drink options. was easy to get to the ski resort nearby and had a blast each day!! ![](https://a.travel-assets.com/ugc/hotel-reviews/E167C5AC9710E85450B4DFAB3A430058E8F7DDD61673714193178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Safiyye Stayed 5 nights in Jan 2023 ### 6/10 Okay #### Verified traveller 5 Jan 2025 Liked: Cleanliness Disliked: Staff & service #### Great views but the service wasn’t great We stayed at the Eringer Hotel over New Year for three nights. As first-time visitors to Switzerland, we were aiming for relaxation and sightseeing. While the stunning panoramic views from our top-floor room were the trip highlights, the stay was marred by poor communication and disorganised operations. The hotel offers breathtaking mountain views, with magical sunrises and snowy landscapes. Spa access is included (one voucher per person per day). Evening visits were more enjoyable due to fewer crowds. Transport Challenges: Getting to the hotel is difficult. Buses (routes 371/372) from Sion run infrequently (up to 2-hour waits). Free bus passes through the host card are limited to the local area (Thyon 2000) and don’t cover trips to Sion, creating confusion as this wasn’t explained anywhere. Remote location. Lack of Communication: No pre-arrival information was provided. Key details (menus & spa rules) weren’t shared at check-in, and most information is in French. Guests must scan a QR code to access details, but we were not prompted to do so. Spa Issues: The public spa can be overcrowded. No lockers made available to hotel guests and towels costing CHF 5. One entry per day is allowed. Food: Breakfast is basic with limited options, and spa restaurant meals were overpriced and poor quality. Tips: Check transport schedules in advance, don’t rely on Google Map. Pack snacks to avoid overpriced foods. Breathtaking views, but the service may frustrate first-time visitors. ![](https://a.travel-assets.com/ugc/hotel-reviews/15573DEC11C7D1A56C68D883959077BDCEB2793E1736114759574.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8FD87C6E0232E59AD28BC57B34FDF0A9FB3530271736114759473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Spa restaurant menu](https://a.travel-assets.com/ugc/hotel-reviews/9F76C63B4806A336BF351F498BCA415E8559B8401736114759109.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/964E3B900EA47ED2827AF01112B075205C3BD7AD1736114759258.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Anaëlle 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Propre et neuf . ![](https://a.travel-assets.com/ugc/hotel-reviews/abf30ff8-2202-4bce-9de9-a8eef84204cd-1757848336170.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/214dbcf5-a5a7-486d-a1b8-b10a0a9848e1-1757848335838.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anaëlle Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Nicolas 28 May 2025 Liked: Cleanliness, room comfort Nous avons séjourné en février 2025 durant 3 nuits. A notre arrivée l'employé nous a dit que nous n'avions pas encore payé (à tord) et à effectué une manipulation sur son terminal de payement, qui à ensuite sorti un reçu. Nous avons cru que l'on avait été débité 2 fois. Après contact avec Hotels.com, la situation a pu être éclaircie. Cette manipulation est normale mais n'aurait pas du être effectuée devant les clients. On ne nous a pas expliqué comment se rendre au local à ski, ni aux pistes, ni au petit-déjeuner, ni au restaurant. On ne nous a pas proposé un chariot pour monter nos affaires dans notre chambre (il faut prendre 2 ascenseurs différents depuis le parking pour aller aux chambres et/ou au local à ski) alors qu'on en a vu plus tard durant notre séjour. Les cartes d'accès à la chambre et au local à ski ne fonctionnaient pas, nous avons du passer à la réception plusieurs fois pour pouvoir ouvrir la chambre et le local à ski. 1 des 3 chiffres du numéro de chambre était manquant à notre arrivé, puis il a été écrit grossièrement au stylo sur le mur. Les plinthes du couloir ne tenaient pas et étaient couchées sur la moquette. Le spa n'est pas inclus dans le prix de la chambre et était sur-occupé (nous avons eu de la peine à trouver un casier). Nous nous attendons pas à ces problèmes lorsque l'on réserve un 4 étoiles. Cependant, la vue depuis la chambre est superbe et la chambre était très bien. Le petit-déjeuner est top, pleins de choix sucré ou salé et de la région. ![Numéro de la chambre écrit au stylo](https://a.travel-assets.com/ugc/hotel-reviews/1bbcd32d-bc6c-45f3-8aa6-eab4a0ff06f8-1748453020615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Plinthes décollées](https://a.travel-assets.com/ugc/hotel-reviews/bc38b5bb-bf71-4263-8f9a-35d9dcd8659b-1748453020934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Plinthes décollées](https://a.travel-assets.com/ugc/hotel-reviews/9489e1f1-85ef-44bc-a2c9-987d18b77157-1748453021348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Vue sur la vallée depuis la chambre](https://a.travel-assets.com/ugc/hotel-reviews/16771ce4-0ee0-452d-b679-1d1e584bc974-1748453021606.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nicolas Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Koen 18 Apr 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Mooi hotel maar duur Mooi hotel, enkel heel jammer dat er niet vermeld stond dat het zwembadencomplex een additionele kost van 40€ p.p. met zich mee bracht… de dame aan de receptie was ook helemaal niet vriendelijk toen we dit hebben aangekaart. ##### Koen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### jean-michel 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### jean-michel Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### SABRINA 10 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### SABRINA Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Johan 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Johan Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Loïc 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities magnifique hotel calme et reposant, recommande grandement ##### Loïc Stayed 1 night in Feb 2025 ### 8/10 Good #### Andreas 2 Feb 2025 Liked: Staff & service, property conditions & facilities Die Lage und Aussicht sind Traumhaft. Auch die Anlage ist sehr schön. Leider fehlt es ein bisschen an den Details. Keine Infos über das Hotel, die Restaurants und das WIFI auf dem Zimmer. Das Frühstück ist leider nicht sehr befriending und sogar für Eier beim Frühstück muss man noch extra bezahlen. Das SPA ist nich zu empfehlen, wenn man eine Auszeit wünscht. Es war zu überfüllt und es hatte sehr wenig Liegefläche zur Vergügung. Sowie als Gast muss man noch 40 Fr. Pro Person/Tag bezahlen. ##### Andreas Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Anouk 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Les chambres trop petites, un seul siège, température trop élevée et non règlable. Le bruit de la terrasse. Pas d'informations ni dans la chambre et trop peu à l'accueil. Mauvais oreiller.Pas assez de lumière en chambre. Manquait un goûter avec cakes ou autre pour l'après-ski, payant ou non. Belle chambre, matelas très confortable, personnel très sympatique et serviable. Très pratique pour louer les skis et partir directement sur les pistes. Les bains aussi super, dommage que les poum-poum de la terrasse sonnent dans la salle de repos... Super petit déjeuner. ##### Anouk Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Verified traveller 4 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Nous be recommandons pas cet hôtel Rapport qualité-prix décevant de manière générale. Nous recommandons d’éviter le restaurant et le petit-déjeuner. Le choix est pauvre et la qualité très moyenne. Le personnel est gentil mais pas formé, ce qui engendre de multiples erreurs (purée à la place de la soupe, steak cuit à point sans avoir demandé, nettoyage du comptoire à la place de donner l’addition demandée, etc.) ##### Verified traveller Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Tyler 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff were extremely polite and helpful. Loved the ski in/out access. ##### Tyler Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Stephan 18 Aug 2024 Liked: Cleanliness, property conditions & facilities, room comfort ##### Stephan Stayed 2 nights in Aug 2024 ### 8/10 Good #### Filipe 7 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Filipe Stayed 1 night in Apr 2024 ### 6/10 Okay #### Karl-Heinz 24 Feb 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service ##### Karl-Heinz Stayed 7 nights in Feb 2024 ### 2/10 Terrible #### Renate 22 Feb 2024 ##### Renate Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Angelo 9 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Angelo Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Thomas 8 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super - wunderschön ##### Thomas Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller 18 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Das perfekte Hotel für Skiurlaub in den 4 Vallées Sehr freundliches und zuvorkommendes Personal - aussergewöhnlicher Service, feines und nicht alltägliche Essen, Lage direkt an der Skipiste, tolles Ambiente und das Zimmer war im wahrsten Sinne des Wortes „cosy“. ##### Verified traveller Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Ieva 27 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ieva Stayed 1 night in Mar 2023 ### 4/10 Poor #### Justine 27 Dec 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities L'hôtel en lui-même est un très bel hôtel, de beaux matériaux sont utilisés, la situation est idéale pour aller skier. Cependant, il est toujours en travaux, ce qui donne une très mauvaise impression entre le parking et l'hôtel car tout est sale et rien n'est fini. De plus, certains services indiqués sur leur site internet ne correspondaient pas aux services réels, tels que le service de chambre qui n'existe pas ainsi que le parking "gratuit" qui est facturé 20 francs. ##### Justine ## Expedia's Latest Trends ### Hotels > [Hotel Altein Arosa, a Faern Collection Resort](https://www.expedia.co.uk/Arosa-Hotels-Arenas-Resort-Altein.h5204851.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [the rex, Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-The-Rex.h9797094.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [BEAUSiTE Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Parkhotel-Beau-Site.h6416247.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Le Petit CHARME-INN](https://www.expedia.co.uk/Zermatt-Hotels-Le-Petit-CHARME-INN.h1595251.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)