All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property was just right for a little getaway. The spa was very spacious. Had all the amenities we needed. Even got a view of a kangaroo outside our room one evening.
Elvis
Stayed 2 nights in Nov 2023
Response from Hepburn at Hepburn on 28 Nov 2023
Hi Elvis, thanks so much for your fantastic review! We're delighted that you loved the spacious spa and amenities for your little getaway, and that you had a visit from one of our neighbouring roos :) Kind regards, Hepburn at Hepburn.
No milk for coffee, no discount for the broken dishwasher. Beautiful room, fireplace warms up nicely, bed comfy, bathroom pretty amazing with all glass walls, nice quiet setting, nice views on balcony, narrow parking, receptionist welcoming, would stay again.
Karl
Stayed 2 nights in Nov 2023
Response from Hepburn at Hepburn on 19 Nov 2023
Hi Karl, thanks so much for your great review! We're so happy that you enjoyed the beautiful villa, gas log fire, comfy bed, amazing bathroom and that our staff were so welcoming. There is milk in one of the 2 fridges, so sorry that you didn't find it (we wish you had asked us and we would have helped you find it). Apologies for the dishwasher not working, we did leave you a complimentary box of chocolates. Kind regards, Hepburn at Hepburn.
Property was very modern, clean, couldn’t fault it at all. Highly recommend to anyone and would love to stay again.
Desi
Stayed 2 nights in Oct 2023
Response from Hepburn at Hepburn on 31 Oct 2023
Hi Desi, thanks so much for your fantastic review! We're thrilled that you loved the very modern and clean villa. We'd love to welcome you back again! Kind regards, Hepburn at Hepburn.
Hi Carol, thanks so much for your great review! We're so happy that you enjoyed the relaxing ambience of our villas. Kind regards, Hepburn at Hepburn.
2/10 Terrible
Verified traveller
25 Oct 2023
Disliked: Cleanliness, room comfort
Trash. Not a "5-star".
As I opened the door to the unit, I was hit with the pungent smell of cheap freshener. We had checked in late. We did not want to spend the late hours of the cold night "airing out" the unit.
The bathroom has completely see-through glass walls, and a glass door. There is a curtain that is supposed to conceal you while you are in the bathroom. However, this curtain is semi-transparent. So your companion will always be able to see you taking a dump.
The bed was only a double. I expected at least a Queen size for the price that I was paying per night. As I lay trying to fall asleep on the hard little bed, I wondered what the mystery green light above my bed. It turned out to b the smoke alarm.
I did not sleep very well on the first night. On the second night, I sticky taped paper over the smoke alarm light. It dimmed most of it's green light. I sleep well because of the accumulated fatigue from the previous night.
The unit is self contained. The kitchen supplies were not "5-star". For example, the dish washing liquid was a "multi-use" cleaning product. It had instructions for both cleaning dishes and cleaning the floor.
They provided a scrap of the cheapest bath salts in the bathroom. So bring your own - if you dare book this place.
I paid $413.67 per night for this trash. It's not a "5-star" as it claims. I feel ripped off. 2 or 3 star might be more accurate.
STAY SOMEWHERE ELSE!! You can either get the same trash cheaper or something much better for the same price.
Verified traveller
Stayed 2 nights in Oct 2023
Response from Hepburn at Hepburn on 25 Oct 2023
We are very sorry you didn’t enjoy your stay at Hepburn at Hepburn. Whilst some of your grievances are due to personal taste, others are unfortunately factually incorrect. In the interests of other readers, it would be appropriate for these to be corrected. All 14 Villas have King sized beds, there are no exceptions. Suggesting they have a double bed is simply incorrect. The glass bathrooms are a design feature of the Villa loved by many. The curtain that can be pulled around, offers adequate privacy required for the majority of guests. The smoke alarm is compliant with state laws and supplied by our fire protection service company. It is hard wired to the power with a back up battery emitting a green light indicating the battery is not flat. It is hardly noticeable and we have never had this complaint before. The bath salts are high quality Epsom salts individually packaged in our own branding, and are complimentary. Again we are sorry you didn’t enjoy your stay however, as evidenced by the vast majority of reviews, Hepburn at Hepburn is much loved and enjoyed by thousands of guests each year, many of whom return several times throughout the year.
10/10 Excellent
sean
Business traveller
16 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Excellent
Loved it. The receptionist was awesome and really looked after me. My only complaint would be this stove is not very powerful to cook steak.
sean
Stayed 1 night in Oct 2023
Response from Hepburn at Hepburn on 18 Oct 2023
Hi Sean, thanks so much for your great review! We're delighted that you loved your stay with us, and that the wonderful Michelle was able to look after you. Our apologies for the stove, we'll have maintenance check that out. Kind regards, Hepburn at Hepburn.
10/10 Excellent
Natasha
8 Oct 2023
Natasha
Stayed 1 night in Oct 2023
Response from Hepburn at Hepburn on 9 Oct 2023
Hi Natasha, thanks so much for your great review! Kind regards, Hepburn at Hepburn.
The fire was on when we arrived which was a welcoming touch
Decor was very cosy but modern
Would like to see more sustainable packaging of the toiletries.Throw away containers being used in such a beautiful space doesn’t sit well
Apart from that the stay was perfect😀
Victoria
Stayed 1 night in Aug 2023
Response from Hepburn at Hepburn on 24 Aug 2023
Hi Victoria, thanks so much for your great review! We're delighted that you had a perfect stay in our cosy, modern villa. Thanks for your feedback also, we are always looking to make our guest's experience more enjoyable, and how we can be a more sustainable hotel. Kind regards, Hepburn at Hepburn.
This property was perfect for a winters break ,they had turned on the fire for us prior to our arrival and the over all experience was magnificent . We WILL be staying there again .
Gregory
Stayed 1 night in Jul 2023
Response from Hepburn at Hepburn on 24 Jul 2023
Hi Gregory, thanks so much for your fantastic review! We're delighted that you had a perfect winters break with us, and a magnificent experience...we can't wait to welcome you back! Kind regards, Hepburn at Hepburn.
on first encounter the unites look fabulous from the outside. each one extremely private, peaceful and a lovely private outlook. However the glass walled bathroom whilst 'cool and hip' is not functional by any means. for any privacy one must draw the semi transluscent curtains across [from the outside of each glass wall. one wall with the glass door so if one then wants to enter one has to go behind the curtain from one end and fumble their way to the door. It's not functional. At night to leave the only lights on into the bathroom flushes the bedroom completely with light making it extremely difficult to sleep. The curtains need to be divided up so as to allow easier access into the bathroom if one wants privacy. Or alternatively invest in glass with privacy switch.
michelle
Stayed 2 nights in May 2023
Response from Hepburn at Hepburn on 17 May 2023
Hi Michelle, thanks for your review, we appreciate you taking the time to give your feedback. We're happy that you loved the look of the villas, with their peaceful privacy and lovely private outlook. We're sorry that you found the curtains a little difficult to manage, they have been designed with the ambience of the villa in mind. There are uplights that would leave enough light to see your way to the bathroom without flooding the bedroom with light. Kind regards, Hepburn at Hepburn.
Nice and quiet , lovely property , clean and we loved it.
Mick
Stayed 2 nights in Apr 2023
Response from Hepburn at Hepburn on 25 Apr 2023
Hi Mick, thanks so much for your great review! We're so happy that you loved the lovely and quiet property and clean villa. Kind regards, Hepburn at Hepburn.
Beautiful and clean room surrounded by nature. Even saw a kangaroo!
Evelyn
Stayed 3 nights in Apr 2023
Response from Hepburn at Hepburn on 11 Apr 2023
Hi Evelyn, thanks so much for your fantastic review! We're so happy that you loved the beautiful and clean villa and nature in our quiet little valley...and that you had a visit from one of our neighbours! Kind regards, Hepburn at Hepburn.
Beautiful property, perfect for a two night stay. We will be back.
Laura
Stayed 2 nights in Apr 2023
Response from Hepburn at Hepburn on 4 Apr 2023
Hi Laura, thanks so much for your fantastic review! We're thrilled that you had a perfect 2-night stay in our beautiful villas, and can't wait to welcome you back! Kind regards, Hepburn at Hepburn.
It was value for money - good spacious apartment. Enjoyed our stay.
Gopal
Stayed 2 nights in Mar 2023
Response from Hepburn at Hepburn on 26 Mar 2023
Hi Gopal, thanks so much for your great review! We're delighted that you enjoyed your stay, the spacious villa and value for money. Kind regards, Hepburn at Hepburn.
The property was amazing. Secluded in natural surroundings and only a short stroll to restaurants and bars. Perfect relaxing weekend - will definitely be back! 😊
Julieann
Stayed 2 nights in Feb 2023
Response from Hepburn at Hepburn on 20 Feb 2023
Hi Julieann, thanks so much for your wondeful review! We're thrilled that you had a perfect, relaxing weekend at our amazing villas, and that you enjoyed the seclusion of our quiet little valley, and short stroll to restaurants and bars. We can't wait to welcome you back! Kind regards, Hepburn at Hepburn.
Lovely, quiet and peaceful. Great place to stay to come back home refreshed and relaxed
Melissa
Response from Hepburn at Hepburn on 18 Jan 2023
HI Melissa, thanks so much for your fantastic review! We're thrilled that you had a lovely, quiet and peaceful time with us, and you got home feeling refreshed and relaxed. Kind regards, Hepburn at Hepburn.
Hi Richard, thanks so much for your great review! Kind regards, Hepburn at Hepburn.
6/10 Okay
Kien
Travelled with family
23 Dec 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Like the bathtub, did not like the view
Kien
Response from Hepburn at Hepburn on 25 Dec 2022
Hi Kien, thanks so much for your review. We're really pleased that you loved the spa bath. One of the most common pieces of feedback we get from guests is that they love the view out towards the forest, and the peaceful nature...we're sorry that you did not enjoy that. Kind regards, Hepburn at Hepburn.
10/10 Excellent
Georgina
13 Dec 2022
Georgina
Response from Hepburn at Hepburn on 19 Nov 2023
Hi Georgina, thanks so much for your great review! Kind regards, Hepburn at Hepburn.
Fabulous place to stay in an idyllic location. Comms were great, facilities excellent and appointments superb. Top spot for a romantic get away!
Martin
Stayed 2 nights in Dec 2022
Response from Hepburn at Hepburn on 14 Dec 2022
Hi Martin, thanks so much for your fantastic review! We're thrilled that you had a fabulous romantic getaway in our idyllic location, and enjoyed the excellent facilities, superb appointments and our communication with you. Kind regards, Hepburn at Hepburn.
The property was very well maintained and clean. Located in a very nice, quiet and private area in Daylesford, it’s a the perfect place for a relaxing getaway. Hepburn spa and bathhouse is also just 50m away which make this villa all the more appealing.
Rishindiran
Stayed 1 night in Dec 2022
Response from Hepburn at Hepburn on 14 Dec 2022
Hi Rishindiran, thanks so much for your great review! We're so happy that you enjoyed your relaxing getaway in our peaceful little valley, and the proximity to Hepburn Bathhouse. Kind regards, Hepburn at Hepburn.
Lovely area, quiet with private decking. Everything you need for escape from hectic week
Jenny
Response from Hepburn at Hepburn on 2 Nov 2022
Hi Jenny, thanks so much for your fantastic review! We're thrilled that you loved your escape, the quiet and the private decking. Kind regards, Hepburn at Hepburn.
what a beautiful location and well appointed accommodation with great luxury. Only thing that could have made this perfect for us is we drive an electric car and it would have been handy to have had level to electric car charging
Richard
Stayed 1 night in Oct 2022
Response from Hepburn at Hepburn on 25 Oct 2022
Hi Richard, thanks so much for your lovely review! We're so happy that you loved the beautiful location and well appointed and luxurious villa. Thanks for the feedback regarding charging facilities for electric cars, we will definitely pass that on to management. Kind regards, Hepburn at Hepburn.
Loved the stay at this property,
Walked in to our villa smelling really nice fragrance and warm temperature.
Loved the surround sound system, jacuzzi, fireplace.
Really comfort bedding.
Neeraj
Stayed 1 night in Sep 2022
Response from Hepburn at Hepburn on 9 Oct 2022
Hi Neeraj, thanks so much for your fantastic review! We're thrilled that you loved your stay, the fragrant and warm villa, surround sound, spa bath, gas log fire and comfort bedding. Kind regards, Hepburn at Hepburn.
Peaceful and great privacy. The layout and design of the room is great. Would definitely book again!!
Kirsty
Stayed 1 night in Aug 2022
Response from Hepburn at Hepburn on 5 Sept 2022
Hi Kristy, thanks so much for your fantastic review! We're thrilled that you loved the peaceful and great privacy, and the layout and design of the villa. We would love to welcome you back again! Kind regards, Hepburn at Hepburn.
10/10 Excellent
Catherine
22 Jul 2022
Catherine
Stayed 1 night in Jul 2022
Response from Hepburn at Hepburn on 23 Jul 2022
Hi Catherine, thanks so much for your great review! We're delighted that you enjoyed your stay with us. Kind regards, Hepburn at Hepburn.
10/10 Excellent
Rhiannon
13 Jul 2022
Rhiannon
Stayed 1 night in Jul 2022
Response from Hepburn at Hepburn on 15 Jul 2022
Hi Rhiannon, thanks so much for your great review! Kind regards, Hepburn at Hepburn.