Water Street Plaza

Multiple stays at this hotel due to the typically good prices and quality. The room was clean and great as typical and the suite was actually a suite. However, their service was abysmal. Hospitality isn’t in their vocabulary. Check in is typically understandably terrible but it was followed up by shotty poolside service and a completely rude smoothie bar. Don’t waste your time with individuals who look and act dead inside as if they’re being forced to work off a debt. If you need a deal, stay here. If you want a pleasant experience, keep looking.

This is our favorite and go-to place as we do not gamble and the location is unbeatable. Would appreciate some kitchenware rather than having to request from housekeeping. Brought our own paper plates/cups etc just for microwaving leftovers.

Realice mi reservación, llegué al hotel y nunca apareció mi reservación en el sistema del hotel. Me comuniqué con expedía y ellos me indicaron que todo estaba bien, pero el hotel nunca me dio solución. Espere al rededor de 1 hora y media mi grupo y yo. Por más que les dije que tenía factura de pago, reservación y confirmación no fue posible que me dejaran ingresar a descansar.