Title: Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=76929777&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen Cabin in Helen with water park and Hot tub ## Photo gallery for Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen ![Outdoor spa tub - Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen (Helen)](https://images.trvl-media.com/lodging/77000000/76930000/76929800/76929777/bda94998.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen (Helen)](https://images.trvl-media.com/lodging/77000000/76930000/76929800/76929777/9c4c0d16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen (Helen)](https://images.trvl-media.com/lodging/77000000/76930000/76929800/76929777/abc3500e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace - Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen (Helen)](https://images.trvl-media.com/lodging/77000000/76930000/76929800/76929777/536d7dac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen (Helen)](https://images.trvl-media.com/lodging/77000000/76930000/76929800/76929777/1dea9952.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies In the heart of Helen, The Happy Camper offers a serene alpine-inspired retreat surrounded by woodland scenery. Unwind on one of multiple outdoor decks, cozy up by the gas fireplace with smart TV and board games, or cook meals in the compact kitchen. ## Reviews 9.0 Wonderful ### Entire cabin 1 bedroom1 bathroomSleeps 6700 sq ft ## Popular amenities - Hot tub - Kitchen - Air-conditioning - Outdoor space - Parking available ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen The Happy Camper Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!' Find both serene relaxation and unmatched convenience at this charming log cabin in Helen. This alpine-inspired retreat boasts a beautiful woodland setting and multiple outdoor decks where you can unwind each evening - with the fun and activity of downtown Helen just half a mile from your door. There is a second sleeping space in the open-air loft. Whether you're planning a vacation full of fishing, tubing, or wine-tasting, this cozy cabin makes an ideal home base. The interior is adorned with natural wood, while generous windows let in the sunshine and views of the surrounding trees. There's a compact but well-equipped kitchen, a dining table for four, and an inviting sitting area with a leather sofa, a gas fireplace, and a smart TV. Bring a local bottle of wine outside to the deck, where you can grill and dine in the late afternoons. The evenings are best spent playing board games by the fire and planning tomorrow's excursions using the free WiFi.tomorrow's excursions using the free WiFi. THINGS TO KNOW Streaming services are available with your own account credentials. There is no washer/dryer. If you are bringing a dog on your trip, the pet fee is already included in your quote when selecting ‘Yes’ to pets. If you would like to add more dogs, please contact us. Parking notes: There is free parking available for 1 vehicle. Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit. More information can be downloaded from the "Rental Agreement" on the checkout page. Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation. ## Property amenities ### Pool/Spa - Hot tub ### Internet - Available in the cabin: WiFi ### Parking and transport - Car required - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - Bedroom - Bedsheets provided - Sofa bed ### Bathroom - 1 bathroom - Hair dryer - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - Games - TV ### Outdoor areas - Barbecue grill - Garden - Patio ### Comfort - Air conditioning - Heating ### Pets - Pet friendly ### Suitability/Accessibility - Smoke-free property - Note from host: Smoking is not permitted anywhere on the premises. ### Services and conveniences - Iron/ironing board ### Location highlights - In a rural location - In a village - In the city centre - In the mountains - Near a health/beauty spa - Near a hospital - Near a zoo ### Things to do - Water park - Birdwatching nearby - Casino nearby - Fishing nearby - Hiking/biking trails nearby - Horseback riding nearby - Kayaking nearby - Motor boating nearby - Mountain biking nearby - Mountain climbing nearby - Rafting nearby - Rock climbing nearby - Swimming nearby - Water tubing nearby - Wildlife walks nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher - Deadbolt lock ### General - Garden - Unit size: 700 square feet ## Similar properties ![House (2 Bedrooms) | Interior](https://images.trvl-media.com/lodging/118000000/117720000/117712700/117712610/5a0ea409.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Private Hot Tub & Game Room: Cleveland Getaway Cleveland - Kitchen - Pet-friendly - Parking included - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=117712610&PinnedHotelID=117712610&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/64000000/63880000/63872100/63872081/86fae740.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Woodland Lodge - Spacious Retreat Near Downtown Helen - Pool - Hot tub - Kitchen - Washing machine 9.6 Exceptional 83 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=63872081&PinnedHotelID=63872081&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/40000000/40000000/39997800/39997760/03485500.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trout Fish-Inn Cozy Cabin w/ Hot Tub, Fire Pit & Steps from Downtown Helen! 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Sautee Nacoochee - Kitchen - Pet-friendly - Free Wi-Fi - Air-conditioning 9.8 Exceptional 146 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=33259496&PinnedHotelID=33259496&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=76929777&PinnedHotelID=76929777&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=76929777,117712610,63872081,39997760,71727102) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Rules For information about quiet hours, please refer to the listing description. ### Pets Pets are allowed Service animals are welcome, and are exempt from fees Note from host: Dogs only. Max of 2\. Weight limit: 25 lbs each. ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted Smoking is not permitted anywhere on the premises. ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit and a deadlock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is required for transport to and from this property ### Property is also known as 78220 ## About the area Located in Helen, this cabin is in the city centre and in the mountains. Helen Festhalle and Helen Arts & Heritage Center are cultural highlights, and some of the area's activities can be experienced at Alpine Mini Golf and Sautee Nacoochee Vineyards. Helen Tubing & Helen Water Park and Mt. Yonah Book Exchange are also worth visiting. Make sure you get close to the area's animals with activities such as game walks and birdwatching. [Visit our Helen travel guide](https://www.expedia.co.uk/Helen.dx6057994) [View more Cabin rentals in Helen](https://www.expedia.co.uk/Helen-Cabins.d6057994-aaCabins.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.70264%2C-83.71754&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=m5Ve2s0Y-dkLyHu48C-RHj0x2ws=) Helen, GA ### What's nearby - ![Helen_AlpineHelen-WhiteCountyConventionandVisitorsBureau_553248621561884251-2](https://images.trvl-media.com/place/553248621561884251/6b698778-afed-46b4-a6ef-fbbd1bba9145.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Alpine Helen/White County Convention and Visitors Bureau 9 min walk \- 0.5 miles - ![Helen_AlpineMiniGolf_553248621532656549-5](https://images.trvl-media.com/place/553248621532656549/4902896e-398d-4498-88bc-318531eb0689.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Alpine Mini Golf 11 min walk \- 0.6 miles - ![Helen_HelenFesthalle_553248621587587020-5-2](https://images.trvl-media.com/place/553248621587587020/6fbcf3eb-0462-4929-a625-36949fe6f5d4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Helen Festhalle 17 min walk \- 0.9 miles - ![Helen Arts & Heritage Center](https://images.trvl-media.com/place/553248635695703116/dd449247-79b2-4bbe-b543-0881c7c4d92e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Helen Arts & Heritage Center 20 min walk \- 1.1 miles - Helen Tubing & Helen Water Park 12 min walk \- 0.7 miles ### Getting around - Atlanta, GA (PDK-DeKalb-Peachtree) 89 min drive ### Restaurants - Helen Festhalle 17 min walk - Bigg Daddys Restaurant & Tavern 12 min walk - Cowboys & Angels 3 min drive - The Troll Tavern 20 min walk - Campfire Gather Round 10 min walk ## Frequently asked questions ### Is Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen pet-friendly? ### How much is parking at Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen? ### What time is check-in at Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen? ### What time is check-out at Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen? ### Where is Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Peaceful, dog-friendly cabin with fireplace & decks - walk to downtown Helen Reviews ## Reviews ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 27 8 - Good 9 6 - Okay 4 4 - Poor 2 2 - Terrible 0 ### 9.0 Cleanliness ### 10 Location ### 10 Property conditions & facilities ## Reviews ### 10/10 Excellent #### Chelsea L. 22 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cozy cute spot Gas fireplace stopped working 2nd day but it was a cozy amazing spot as long as there is no ICE on the driveway and small road to cabin. Definitely would stay again. ##### Chelsea L. Stayed 3 nights in Jan 2025 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Kati M. 27 Jul 2024 #### Loved how close it was to downtown with the secluded feel of the woods. Loved how close it was to downtown with the secluded feel of the woods. ##### Kati M. ### 10/10 Excellent #### Bobby Jo O. 12 Nov 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice place We had a great time! Close to town and the hot tub was perfect. ##### Bobby Jo O. Stayed 2 nights in Nov 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kirstie P. 6 Nov 2024 #### Relaxing and inviting Everything was turn on for us. We arrived in the evening and were able to put out things in the cabin and get right into the hot tub. It was on and warm waiting for us to enjoy. The grill was fantastic. Everything we needed was there for us. Thank you for a great time! We were indeed happy campers!! ##### Kirstie P. ### 10/10 Excellent #### Melissa T. 30 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Birthday getaway Booked this for my friends birthday. It was the perfect location and had plenty of room for all of us. The decks were perfect and the hot tub was the perfect way to end the day. Would definitely stay here again. Also love that we could bring the dogs. ##### Melissa T. Stayed 3 nights in Jul 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Greta S. 8 Oct 2024 #### Great little getaway This little cabin was great for our short weekend. Hot tub was perfect, we got to bring our dog and he was happy and the cabin is nestled in the trees along with 4 other cabins. But it is a very quiet little cul de sac. The beds were comfortable. It is a one car road to get to the cabin area so be cautious when driving in. We walked into town each evening without difficulty. We enjoyed our stay and would stay here again if we have the chance. ##### Greta S. Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Megan S. 21 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Romantic Pre Valentine’s Weekend Happy Camper was the perfect dog friendly spot for our weekend getaway. The cabin was the perfect size and was accurately listed. The location is fantastic, and we even got to see a family of deer. The only negative was the hot tub wasn’t hot. But other than that, we would gladly stay again. ##### Megan S. Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Lauren J. 29 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Happy times at the happy camper Enjoyed the mountain feel but super close to everything. Don’t think I would walk since the street is a bit of a hike, but only a few minutes drive. Cabin is cute. Kids said “it’s a vibe” 😜 our puppy got to come along and go on our Helen adventure too. We had an intense game of Uno and enjoyed the hot tub. ##### Lauren J. Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### CHRISTOPHER J. 26 Oct 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great memories We had the best time visiting Helen GA and staying here! The cabin is perfectly cozy with everything we needed. Everything was nice and clean. It’s so peaceful to be so close to town. Our only complaint is the way too long door entry code. ##### CHRISTOPHER J. Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### John M. 23 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cabin to the downtown, Helen town Very nice cabin with plenty of space and in the woods. Very close to the town of Helen you can walk down the hill and be right in the city center. Only recommendation I have is the maintenance needs to clean all the comb webs outside before somebody occupies the cabin. Also when we got heavy rain, the gutters are clogged, causing a pour down in front of the door. ##### John M. Stayed 4 nights in Jul 2024 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Nicholas M. 25 Dec 2023 #### The Happy Camper The property is a short 3-minute drive to downtown Helen which makes the location ideal for those who want to be close to town but have a more private feel. There is a narrow road leading to the property from the main road but we did not have any issues with it or accessing the private parking. We also brought our small dog and she enjoyed the stay. Communication was excellent/responsive and the property overall was nice, though there were a few minor issues with cleanliness such as with the floors. ##### Nicholas M. Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Sarah H. 29 Dec 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Christmas at the Happy Camper in Helen Wonderful property in Helen! The cabin was immaculate and cozy. It was so nice to find a dog friendly option! Our dogs loved walking around the wooded areas. The kitchen was small, but functional and the outside grill was such a plus! The property was very quiet and we loved the fireplace and large TV. The property is in walking distance to Helen, but there is a very steep drive leading up to the neighborhood that may be quite challenging for some. We highly recommend and would love to go back! Check out the BBQ place at the end of the drive leading to the neighborhood - it was great! ##### Sarah H. Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Nicholas 21 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Pros - Communications were prompt and friendly. We had an issue with the thermostat which they fixed right away. The decor was also cute and woodsy, which fit the location. Cons - The property could use more interior lighting, especially in the dining area. Additionally, there were a few areas that didn't feel completely clean. ##### Nicholas ### 8/10 Good #### Tracy H. 25 Sept 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Good place to stay but the sofa bed is not something adults will want to sleep on. (very uncomfortable) The picture makes it look secluded and its not when it comes to parking. ##### Tracy H. Stayed 2 nights in Sep 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Marta K. 15 Jul 2025 #### Helen GA great place Happy Camper Great place to relax, recharge and be safe in nature. We saw big black bear and deer. ##### Marta K. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Michael W. 11 Oct 2024 #### Great Octoberfest stay! Great little place to stay. Close enough to enjoy the town but far enough away to hear nothing but the squirrels playing in the trees. ##### Michael W. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### HENRY S. 5 Jul 2023 #### Great location The cabin was close enough to the river to walk to Tubing. ##### HENRY S. ### 10/10 Excellent #### Ashley F. 16 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Slice of heaven This is an absolutely amazing place to stay. Very close to town. Beautiful scenery. I look forward to another stay here! ##### Ashley F. Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Kayleigh K. 25 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fun close to town getaway Thoroughly enjoyed our stay! The cabin is very close to town! Easy drive! Only unexpected thing was other cabins so close by. It didn’t bother us at all, but we were under the impression from the pictures that we were a little more secluded. Very cute cozy cabin!! ##### Kayleigh K. Stayed 2 nights in Feb 2024 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Andy W. 8 Feb 2023 #### Nice Cabin within walking Distance to Helen The cabin itself was very nice for a couple's retreat, well furnished, and comfortable. We also booked the cabin to enjoy the hot tub after a couple of long hikes, but the hot tub was not working. Disappointed that it did not work, as we would have rated the Happy Camper a 5 otherwise. ##### Andy W. Stayed 3 nights in Feb 2023 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Amanda S. 12 May 2024 #### Verify before Guest arrives I would recommend verifying everything is in order before guest arrives. We should have been made aware the hot tub wasn't available. The description said you could walk to town but it was a straight up long drive to far edge of town so not a convenient walk. ##### Amanda S. Stayed 3 nights in Feb 2024 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Joel W. 2 Jan 2023 #### Great Location Perfect little cabin within walking distance to town. Feels pretty private depsite the fact that there are 3 other cabins next to and below it. The Hot tub did not work, that was the biggest let down as I picked that cabin specifically because it had one. Coffee maker also did not work, we had to go into town to get coffee first thing each morning. We would definitely stay here again if the hot tub would work next time. ##### Joel W. Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Brenda W. 15 May 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice and quiet This house was the perfect space and size for our family of 3 and 2 dogs. It's surrounded by woods and private even though it's next to other cabins but spaced apart. It's close to the town but seems like it's not which we liked. Keep in mind it is not walking distance to town however as you don't have any sidewalks on the road to get to the cabin and there is a steep part of the road. The hot tub we used once as it didn't seem like it had been cleaned in awhile and the water level was low. There are a lot of spider webs around the hot tub. There was a smell in the house that we let the property management know about. All in all it is a good place to stay and would be happy to visit again. ##### Brenda W. Stayed 2 nights in May 2022 ### 4/10 Poor #### Autumn A. 29 Jan 2023 Liked: Check-in, location Disliked: Cleanliness, communication #### I don’t recommend The heat was out at our property when we got there. Also, the hot tub stayed on 66, we called about this malfunction as well and they said “they have a motor coming for it”. So, no heat until the next day- as they said they would relocate us, but instead sent maintenance.(interrupts our trip and plans). The hot tub wasn’t able to be used at all. The place was very dirty, the tub does not drain while taking a shower, and the toilet has nasty stains inside primary and out. The pictures posted for this property have high contrast filters on it, so don’t be fooled. Still awaiting a partial refund. Good luck, keep looking until you find a better vacation home! You won’t miss anything with this location. ##### Autumn A. Stayed 2 nights in Jan 2023 This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Kimberly S. 19 Jan 2023 #### Vacasa: Happy Camper Helen, GA I stayed at the Happy Camper in Helen, GA 12/26-12/29/2022\. The home is very cute! Large porches, great seating area outside. The bathroom and living room are very spacious and the gas fireplace was great! We also enjoyed playing the cards and board games provided. The bedrooms are small but doable for average size people, the beds are also small (full size?) and the mattresses could use an upgrade. The hot tub was not working during our stay. We left it on for the duration of our stay hoping it would heat up, but it never reached over 60 degrees, so we were unable to enjoy that amenity. Other than the hot tub, I did not have an issue with the accommodations at all and likely would have left the review at that. However, I had a huge issue with VACASA, the management company of this property. On our second night there, we left to go to the laundromat (there is no washer and dryer in the home) and upon returning to the cabin around 7pm, I noticed the water wasn’t working. I reported the issue to Vacasa and also notified them about the hot tub at this time. Around 730pm 12/27, VACASA called and said that we would need to leave the property due to the water being out. I let them know that I would not be leaving that evening as I had started drinking. The lady told me she couldn’t authorize me to stay but she would would get with a supervisor to let them know and call me back. They did not call me back. I packed all my belongings that evening and loaded them up. I also started calling local hotels and none of them had pet friendly accommodations for the remainder of our stay. At that point, I emailed Vacasa and let them know that we could not find any other accommodations for the duration of our stay and asked how we could resolve the issue. I didn’t get a response or a call back. The water came back on just after 10pm. Yay, the issue is resolved, I thought, and shortly thereafter we went to bed. Upon waking up the next morning, I checked my Vacasa app and it said my checkout date was 12/27\. I called Vacasa and was on the phone with them letting them know about the issue with the dates and that I was still in the cabin and would be until my checkout date 12/29\. At that point they said, they had refunded half my money and in order to stay I would need to pay them the amount the refunded. The call disconnected shortly after that. I checked my banking app and called the bank, there was no refund or pending refund at the time. I called Vacasa back and got a different agent who was difficult to understand so I gave them my information and asked that the previous rep call me back so I would not have to reexplain the hour long disconnected call with another agent. She put that request in for me. We left the cabin and went to an Escape room. Upon leaving the escape room, I checked my banking app and Vacasa had charged my account for an additional $540 but still no refund or pending refund. I never authorized them to charge my (out of room for rest of review) ##### Kimberly S. ---