Heine-Haus

The hotel is a good walkable location for accessing the town center and Schloss. Staff and check in were excellent. The rooms were spacious, modern, well decorated, and clean. The mattress and bedding were very comfortable. The parking garage was inexpensive and there was plenty of spaces. That is the good. It was a hot June weekend and a key criteria for choosing a hotel was an AC cooled room. Outside during the day, it was 32 centigrade. The room at check in was close to 30. When we returned in the evening the outside temperature was 24 centigrade. The room was still close to 30. We turned on the AC, all it did was blow warm air. Front desk was not able to assist. We were forced to sleep in a hot room that never cooled over the course of the night. Cooling should be based on room temperature and occupancy, not outside temperature.

The hotel met an important locational need and is convenient for the Stadtpark (which is well worth visiting at any time of year but especially in the autumn) as well as a U-bahn station to get into the City Centre. The rooms are good, clean and tidy and the breakfasts are very good indeed, staff have always been friendly (I have stayed there a number of times now). Underground parking is worth paying for as there are little or no spaces on-street. The street itself is quiet.

Fantastic service, great food, amazing location. A perfect tranquil getaway for couples