Heiligenkreuz Holidays from £212

Pros: (1) Convenient location. (2) The shared space inside the room is spacious, bright, and well ventilated. The capsule-style bed layout with curtains provides good privacy. Each bed features a large personal storage area, along with a locker that works with the room key card, which is both convenient and secure. (3) Clean bathrooms. (4) Breakfast offers a wide variety of options. (5) An elevator is available, and free luggage storage is provided. Cons: (1) Upon check-in, I noticed spotty and light yellow stains on the bedsheet. After reporting this to the staff, I was given a new sheet. However, when I took the towel provided by the hostel to shower, I also found dark red stains on it, so I ended up using my own towel. In addition, I found plastic trash left on the bed by the previous guest. This gave me the impression that not only were the linens not thoroughly cleaned, but the upper bunk area had also not been properly cleaned. (2) The ladder and handrail design for the upper bunk is not very ergonomic. There is no good point to apply force when climbing up, and the sharp angles make it easy to bump your knees when getting in and out of bed. Guests who are not very agile may want to choose a lower bunk. (3) No self-service laundry facilities. (4) Adding soft padding to the horizontal bars of the bed curtains could help reduce noise. (5) Adding hooks inside the shower stalls or on the shower doors would make it more convenient to hang clothes while showering.

Wow. What a unique experience. Our room was absolutely adorable and the service was top notch. It was a bit difficult to find the hotel, but only because it’s hidden as a boutique right in the middle of the best area in Vienna. Highly recommend!

I originally had another hotel in mind, but the price kept climbing. I checked repeatedly, hoping it would come back down, but eventually I booked Hotel Motto with some hesitation. I had been imagining a more traditional luxury experience—something with a spa where I could really feel pampered. What a wonderful surprise! The room was absolutely adorable, and the décor was incredibly chic. Every detail felt thoughtfully designed, and the personal touches made the experience feel special. Honestly, it felt like I had stepped into a movie and was the main character. I hadn't traveled to Europe in decades, so I put a lot of pressure on this trip and wanted everything to be perfect (even though I know that's impossible). Hotel Motto exceeded my expectations. Location was convenient, lively and fun. I loved my stay, have absolutely no regrets, and would happily return. I'll definitely be back! Je ne regrette rien . Thank you!

Room was clean and it was close to walk to restaurants and shopping. Parking and sauna were way too expensive.