Heart Reef

Clean rooms and attentive staff. Great location to walk to city, fish markets, ferries etc. And very reasonable rates.

The property is ok, but the services are not good as aspected, with broken elevators and coffee machines. My wife lost her white color coat when the hotel the room cleaning staff mistakenly collected the white coat with hotel white towels together and never return to us.

There was absolutely no staff Visibility to help with luggage we had to lug our own luggage to our rooms which is unheard of / previous owners had bell staff to take your luggage from the car - foyer areas are very run down - whole hotel needs a revamp as it’s looking very stayed - it is such a shame as we have been here many times under the old owners and loved it every time - this time we have been left wanting - even the rooftop bar was empty which tells you something - this used to ALwAyS be pumping …. Do better to stay competitive