Search Hotels by Pan Pacific Hotels & Resorts in Hawthorn East

"Very Professional and friendly staff. Tidy and comfortable accommodation. Thank you."

"I really like the staff and the excellent service they provide. That’s one of the reasons why, I always stay there whenever I am in Melbourne. Thank you."

"Our family had an amazing time spending our last couple of days of school holidays at The Novotel. The staff at Novotel went above and beyond to help our family and were always so friendly. The location was perfect to get anywhere. Highly recommend if you have a young family."

"Comfortable stay. Only issue was the temperamental rfid door card the required reprogramming,"

"From the first moment, service was friendly and efficient. Check-in was seamless. The room was comfortable, especially the bed. The sink was separate to the bathroom, with no door to the sink area. Breakfast was great. Evening meals were very good, although there was a hiccup with our dessert (mudcake) coming 3/4 frozen after a long period of time. The bar staff were tardy in coming to customers waiting to be seated. All in all a great place and we would come again."

"Smooth self check-in and check out..room was nice, clean and well presented "

"Great stay in Melbourne. Always enjoy staying at Meriton suites as a frequent business traveller. I've stayed at other sites within the group, but first time in Melbourne. Check-in was a little slow, but I think she was a trainee. The room was amazing and well appointed. Can't fault it.👍 On their listing there doesn't appear to be any mention of no housekeeping, nor was it mentioned during check-in, just hand-written on my guest registration form. Need to have more transparency around this, especially at the time of booking (maybe look at Oaks Market street listing as an example). Finally, the highlight was the personalised customer focused gift of chocolate and wine with a hand written note to celebrate my 25th stay with Meriton. Wow - nice touch!! "

"The hotel is lovely and modern. And the location is excellent. It's so close to everything. Stayed for three nights and will definitely go back"

"Excellent service with nice clean rooms "