Hatillo Holidays from £924

Room itself was very nice. The issue is the front desk is typically unmanned so arriving at hotel , getting into front door, asking questions about anything , etc very odd.

Great staff very large oops. NO hot water, no coffee available per staff good location

Everything about this Hotel is amazing!

I had a high expectation for this hotel, as it is extremely beautiful online. The lobby and staff were exceptional. I gave this review 3 stars because of the lack of attention to the room. Our exterior door in the bathroom (only source of fresh air) was broken and unable to open. We called about it but nothing was done. Also, the room felt a little dirty - some shelves and walls looked dirty. Additionally, on 2 days, our room was not serviced and we needed to make a call to remedy. The hotel roof turns into a nightclub at night. We were there on opening night for dinner and the bar and ambiance were amazing. However, don't try to fall asleep any time before 2am on Friday or Saturday - the club music is so loud. And the hotel and bar are not owned by the same people so the hotel doesn't have any control over the volume. The hottub was out of commission for 2 days - kind of a bummer. Overall - this hotel has promise - but needs more attention to detail.

Hotel is clean and has a great pool and beach access area. The rooms are adequate and clean. It is more of an 'apartment' feeling here as opposed to a full service hotel. There is no bar indoors, no casino, no coffee station in the common area but there is a small convenience shop by the reception area if you need to get lotion, bathing suits, sunglasses and some cheap souvenirs. There is only one dining and bar option by the pool area operated by a 3rd party but it was fairly good for food and drinks. Only thing it is in a free standing building by the pool area so I imagine on rainy days you would have to get wet if you wanted to walk over to sit and have a drink. Otherwise, the beach is beautiful, clean and expansive. Pool area is large with jacuzzi options. Would definitely come back if looking for relaxing beach/pool time.