One Bedroom Apartment | Living area | 47-inch LED TV with digital channels, iPod dock, first-run films

Reviews of Quest Hastings

4 out of 5
Quest Hastings
304 Eastbourne St E, Hastings, Hawke's Bay

Reviews

9.8

Exceptional

Rating 10 - Excellent. 40 out of 48 reviews" "
Rating 8 - Good. 7 out of 48 reviews" "
Rating 6 - Okay. 1 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

10/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was totally refurbished when we arrived and felt like new. New washer/dryer and Nespresso machine felt like it was a home from home. Would definitely recommend and the person on the main desk was very charming and chatty.
Stayed 2 nights in Mar 2024
Response from Kelly on 10 May 2024
Hi PaulThank you, the kind review, it is greatly appreciated. We are so glad everything was to your liking and you had a great experience at Quest Hastings. We hope to see you again soon.

10/10 Excellent

Mason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great easy stay
Stayed 1 night in Apr 2024
Response from Pj on 8 Apr 2024
Hi Mason , Thank you so much for your kind review, we greatly appreciate it. We are so glad you enjoyed your stay at Quest Hastings . We hope to see you again soon

10/10 Excellent

Jonathan, Wantirna South

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, very good amenities, lots of new movies for free, dishwasher and washer and dryer, coffee pod machine, plunger coffee, comfy bed, good wifi. Way better than a hotel/motel and because it’s new it’s in very good condition. Staff were very good as well
Stayed 4 nights in Mar 2024
Response from PJ on 1 Apr 2024
Hi Jonathan , Thank You so much for you kind review, we greatly appreciate it. We are so glad you enjoyed your time at Quest Hastings and found everything to your liking. We hope to see you again

8/10 Good

Todd

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from kelly on 2 Apr 2024
Hi Todd Thank You for your kind response, we greatly appreciated. We hope to see you soon.

10/10 Excellent

Terri

Business traveller
Great stay would stay again. Special note to the cleaning staff being so nice, quick and efficient.
Stayed 3 nights in Mar 2024
Response from Kelly on 27 Mar 2024
Hi Terri Thank you for the kind review, it is greatly appreciated. I have pass along your comments to the housekeeping staff. They were greatly appreciative. We hope to see you again.

10/10 Excellent

Sharon Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love Quest. Great location. Space. Friendly and helpful staffs. Kelly was outstanding.
Stayed 1 night in Mar 2024
Response from Kelly on 22 Mar 2024
Hey Sharon Thank you for your positive response, we are so glad you enjoyed your stay with us. We love having you stay with us and would love to see you again soon.

10/10 Excellent

Brigit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay, amazing staff. Lovely clean room . Amazing value for money
Stayed 1 night in Mar 2024
Response from Kelly on 18 Mar 2024
Hi Brigit Thank you so much for your kind review, it is greatly appreciated. We are so glad you enjoyed your room and found everything to your liking.We hope to see you again soon.

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff helpful easy access
Stayed 4 nights in Feb 2024
Response from Kelly on 4 Mar 2024
Hi Michelle Thank you so much for your kind review, it is very much appreciated. We are so glad you enjoyed your stay with us at Quest Hastings.We hope to see you again soon.

8/10 Good

Winette

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy room There were some wires / broken light hanging from the one wall. Otherwise, quiet, neat and tidy. Close to New World and cafes for breakfast.
Stayed 1 night in Feb 2024
Response from Kelly on 1 Mar 2024
Hi Winette Thank you for taking the time to review Quest Hastings. We are so glad you enjoyed the room and the location.The wires/broken light is the magnetic door stop. We are in process of having it repaired. We apologize for any inconvenience this may have caused you.

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kelly on 23 Feb 2024
Hi IanThank you so much for your kind review, we are glad you enjoyed your stay at Quest Hastings.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, room comfort
Good reliable Quest accomodation
Clean efficient and friendly place which gives great value for money
Stayed 3 nights in Feb 2024
Response from Kelly on 19 Feb 2024
Hi DavidThank you for taking the time to review Quest Hastings.We are so glad you enjoyed your time with us. We hope to see you again soon.

10/10 Excellent

Bernhard

Business traveller
Very happy.
Very clean establishment, very friendly staff. As expected, modern ammenities and rooms were perfect. Nice firm beds which is rare. Great sleep and no traffic noise at despite being in town.
Stayed 1 night in Feb 2024
Response from Kelly on 13 Feb 2024
Hi Bernhard Thank You so much for you kind review, we greatly appreciate it. We are so glad you enjoyed your time at Quest Hastings and found everything to your liking. We hope to see you again

10/10 Excellent

Knut

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Can't fault this accommodation option. Everything was perfect.
Stayed 1 night in Jan 2024
Response from Kelly on 22 Jan 2024
Hi Knut Thank you so much for your kind review, it is greatly appreciated. We are so glad you enjoyed your stay at Quest Hastings. We hope to see you again.

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Studio apartment very well set up. Good restaurants/cafes nearby.
Stayed 1 night in Jan 2024
Response from Kelly on 12 Jan 2024
Hi ColinThank you for reviewing Quest Hastings, we greatly appreciate you taking the time to leave us a review. We are so glad you enjoyed your stay and enjoyed the restaurants around Quest Hastings. We hope to see you again.

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Facilities clean & modern. Only complaint is the noise in the mornings from around 8am, who I assume are the cleaners. They talk very loudly in the hallway consistently every morning of my 4-night stay.
Stayed 3 nights in Dec 2023
Response from Kelly on 3 Jan 2024
Hi AliceThank you very much, we are glad you found the facilities clean and modern. We have spoken to housekeeping about using their inside voices :DWe hope to see you again soon.

10/10 Excellent

Cheryl M

Liked: Cleanliness, room comfort
Wonderful choice
What a lovely surprise this hotel was. I knew accommodations would be great but the location in hastings made it a terrific choice. This sweet art deco main street full of restaurants and character began 40 yards from the hotel front door. Location location location
Stayed 6 nights in Dec 2023
Response from Kelly on 29 Dec 2023
Hi Cheryl We greatly appreciated you taking the time to write such a postive review. We are so glad you enjoyed your time at Quest. We hope to see you again.

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, room comfort
Great hotel
The room is in very good condition, location is great near supermarket and many restaurants. Only thing I don’t like is the limited reception hours.
Stayed 2 nights in Dec 2023
Response from Kelly on 21 Dec 2023
Hey Joanna We are so glad you enjoyed your stay at Quest Hastings. Thank you for leaving a postive review. We do hope to see you again soon.

10/10 Excellent

Donna

Liked: Cleanliness, room comfort
The best in Hastings
The location worked for us. Walking distance to town and restaurants. New facility with onsite parking. Very friendly staff.
Stayed 2 nights in Dec 2023
Response from Kelly on 19 Dec 2023
Hi Donna Thank you so much for your postive review, it is greatly appreciated. We are so glad you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Katrina

Stayed 4 nights in Dec 2023
Response from Kelly on 2 Jan 2024
Hi KatrinaThank you for the postive review. We hope to see you again soon.

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kelly on 13 Dec 2023
Hi Francis Thank you for taking the time to review Quest Hastings. We greatly appreciated it. We hope to see you again soon.

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely new motel, unfortunately there was a room on our floor where there was coming and going late at night with guests and very loud music. Our room had a wet area shower, where the water didnt drain very well, and meant the floor got very wet, hard to dry with one towel each for the night. It was clean, and new, and the beds were very comfortable though. Also great location, so disappointing with the loud guests, other wise it would have been a great stay!
Stayed 1 night in Dec 2023
Response from Kelly on 13 Dec 2023
Hi Emily Thank you taking the time to review Quest Hastings, We are glad you enjoyed the location and found comfort in the beds offered. We are so very sorry about the noise, and the shower. I have noted your preference for a walled shower and a room away from the public areas, if you do decide to stay with us again.

10/10 Excellent

Colin

Liked: Cleanliness, property conditions & facilities
Modern new hotel. Comfortable spacious rooms
Stayed 1 night in Nov 2023
Response from Kelly on 5 Dec 2023
Hi Colin Thank you for taking the time review Quest Hastings, it is greatly appreciated. We are glad you enjoyed your time with us.We hope to hear from you soon.

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Was a very nice hotel will stay there again
Stayed 2 nights in Nov 2023
Response from Kelly on 13 Dec 2023
Hi MarkThank you for your postive review, we greatly appreciated you taking the time to review Quest Hastings. We hope to see you again soon.

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Good location, relatively newly renovated, helpful staff.
Response from Kelly on 30 Nov 2023
Hi Rachel Thank you so much for your positive review. We are glad you enjoyed the location of Quest Hastings. We hope to see you again soon.

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
It was good.
Stayed 2 nights in Nov 2023
Response from Kelly on 21 Nov 2023
Hi Bruce Thank you for the postive reivew, I am glad you enjoyed your stay at Quest Hastings. We hope to see you again soon.

10/10 Excellent

cheryl

Liked: Cleanliness, room comfort
Centrally situated and well appointed accommodatio
Excellent stay, good sized and very well equipped room with everything you might need. Ample parking, helpful and friendly reception staff. Centrally located, town within easy walking distance.
Stayed 2 nights in Nov 2023
Response from Kelly on 7 Nov 2023
Hi CherylThank You so much for your kind review. We are so glad you enjoyed your stay at Quest Hastings and hope to see you again.

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Kelly on 7 Nov 2023
Thank you for your postive responce DavidWe are glad you enjoyed your stay at Quest Hastings.

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Great modern accommodation with friendly, efficient staff. Would recommend and will stay again.
Stayed 1 night in Oct 2023
Response from Kelly on 2 Nov 2023
Hi Vicki Thank you for the postive response, we are glad you enjoyed your stay at Quest Hastings. We hope to see you again soon.

8/10 Good

Duncan

Stayed 1 night in Oct 2023
Response from Kelly on 2 Nov 2023
Hi Duncan Thank you for your review, if there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.

10/10 Excellent

Cathie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the staff were very welcoming and friendly as well as informative
Stayed 2 nights in Oct 2023
Response from Kelly on 9 Oct 2023
Hi Cathie Thank you so much for you postive review. We are glad you had a postive experience at Quest Hastings.We hope to see you again soon.Quest Hastings

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in top condition. Has all facilities incl washing/dryer. Nice quiet location but main street of hastings a few steps away. Be aware there is a parking charge to park on-site but can park on the street also overall great place to stay
Stayed 1 night in Oct 2023
Response from Kelly on 9 Oct 2023
Hi MarkThank you for taking the time to leave us a review. We are happy to hear you had a postive experience at Quest Hastings. We hope to see you again soonQuest Hastings

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay,nice and quiet
Stayed 1 night in Oct 2023
Response from Kelly on 9 Oct 2023
Hi JoannaThank you for taking the time to leave us a review, we are glad you enjoyed your stay at Quest. We hope to see you again in the future.Quest Hastings

10/10 Excellent

Bin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A lovely, tranquil setting, extremely comfortable bed and fabulous amenities. Highly recommended. Everything we needed. Will stay again.
Stayed 2 nights in Oct 2023
Response from Kelly on 9 Oct 2023
Hi Bin Thank you so much for you postive review. We are glad you enjoyed your stay. We look forward to having you stay with us in the future. Quest Hastings

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My only complaint was to only hear about the $15.00 per night parking bay charge when i arrived at the hotel. (I stayed 2 nights) Something like a parking bay should be included in the room charge. Seemed very underhanded to me
Stayed 2 nights in Sep 2023
Response from Scott on 29 Sept 2023
Hi Duncan,Thank you for taking the time to share your feedback with us. We greatly appreciate this as it helps us improve our guest experience.I understand your concern regarding the parking bay charge that was not mentioned prior to your arrival. We apologize for any inconvenience this may have caused. It's important to note that parking fees are not included in the room charge because not all guests require parking during their stay. We aim to offer flexible pricing options to cater to the diverse needs of our guests.However, your feedback is valuable to us, and we will certainly review our communication processes to ensure that guests are informed about any additional charges in a more transparent manner before their arrival. We hope that despite this issue, you had an otherwise enjoyable stay with us, and we look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Brian

Liked: Room comfort
Stayed 3 nights in Sep 2023
Response from Scott on 20 Sept 2023
Hi Brian,Thank you for choosing to stay with us, and your positive review. Hope to welcome you back to the property soon.

10/10 Excellent

Christine.Dean

Business traveller
Liked: Cleanliness, room comfort
Fabulous Accommodation
So good to have a high-quality hotel in Hastings. Modern, clean and great amenities. The guy at the counter was super friendly and helpful. Will be sure to stay here again.
Stayed 2 nights in Sep 2023
Response from Scott on 19 Sept 2023
Hi Christine, do appreciate your kind words and will pass on your feedback to the front desk staff. Look forward to welcoming you back to the property.

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
A perfect weekend getaway
A beautiful place to stay if you are visiting Hastings and the surrounding region.
Stayed 1 night in Sep 2023
Response from Scott on 19 Sept 2023
Hi Michael, thank you for your kind words and glad that you enjoyed your stay with us. We look forward to welcoming you back to the property, hopefully sometime soon.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay very central
Stayed 3 nights in Sep 2023
Response from Kelly on 12 Sept 2023
Thank you Sue! I am glad you enjoyed your stay. I hope to see you again soon.

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
good sshowrsn and a good bed
Stayed 1 night in Jul 2023
Response from Kelly on 24 Jul 2023
Hi Perrie,We are so glad you hear you enjoyed your stay at Quest Hastings. Thank You for the positive review.We hope to see you again soon.

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel. Friendly staff. location good, parking hard to workout
Stayed 1 night in Jul 2023
Response from Kelly on 24 Jul 2023
Hi Lance,Thank You for the positive review, we are grateful that you took the time to share your feedback with us.we are currently in the process of having sign writers, labeling the carparking to make it easier to identify which carparks are available for guests. We hope to see you again soon.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location & the Quest people were awesome
Stayed 5 nights in Jun 2023
Response from Scott on 4 Jul 2023
Hi David,Thank you for choosing to stay with us and your positive comments on the property and our staff.We look forward to welcoming back you soon.