expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Springhill Suites by Marriott Hartford Cromwell

Choose dates to view prices

Suite, 2 Queen Beds, Non Smoking

5/5 guest room rating
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

5/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 33 out of 47 reviews
5 - Excellent 70%
Rating 4 - Good. 7 out of 47 reviews
4 - Good 15%
Rating 3 - Okay. 5 out of 47 reviews
3 - Okay 11%
Rating 2 - Poor. 0 out of 47 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 47 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is hotel was great. The property was very new and everything was so clean. Staff members were all friendly and knowledgeable. I would definitely stay here again!
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean property; friendly staff; comfortable room.
Stayed 2 nights in Apr 2021

4/5 Good

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice to have a suitable grab and go breakfast. A little water, one quaker oats granola bar, and a tiny muffin, does nothing to a grown man.
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our room was spacious and comfortable, but it wasn’t thoroughly clean or stocked. There were only 2 bath towels and one hand towel - no washcloths or bath mats - for our family of four. When I looked in the cabinet underneath the sink to see if there were more towels, it was full of empty beer bottles and sand(?). All three of the pump bottles in the shower - shampoo, conditioner, and soap - were completely empty. These are all simple things that should’ve been taken care of by housekeeping. Also, the walls and surfaces throughout the room and bathroom had visible smudges and smears. Gross. The front desk was helpful and gave me more towels and soap as soon as I asked, but I shouldn’t have had to ask. Also, not a big deal, but they never drilled a hole into the bathroom door frame to accommodate the lock - weird! We did appreciate the safety measures taken at the pool - guests must sign up for a time slot so that there was no crowding. We had the pool to ourselves for an hour, which was great. Overall, it’s a comfortable hotel and it’s conveniently located, but I hope they’ll improve their housekeeping expectations.
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, the receptionist was a complete joy.
Stayed 1 night in Apr 2021

Supercharge your planning powers

Use the Expedia app to organise your entire trip and find mobile-exclusive deals on the go.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code