Our room was spacious and comfortable, but it wasn’t thoroughly clean or stocked. There were only 2 bath towels and one hand towel - no washcloths or bath mats - for our family of four. When I looked in the cabinet underneath the sink to see if there were more towels, it was full of empty beer bottles and sand(?). All three of the pump bottles in the shower - shampoo, conditioner, and soap - were completely empty. These are all simple things that should’ve been taken care of by housekeeping. Also, the walls and surfaces throughout the room and bathroom had visible smudges and smears. Gross. The front desk was helpful and gave me more towels and soap as soon as I asked, but I shouldn’t have had to ask. Also, not a big deal, but they never drilled a hole into the bathroom door frame to accommodate the lock - weird! We did appreciate the safety measures taken at the pool - guests must sign up for a time slot so that there was no crowding. We had the pool to ourselves for an hour, which was great. Overall, it’s a comfortable hotel and it’s conveniently located, but I hope they’ll improve their housekeeping expectations.
