Search Hotels Near Harlem Township Hall, Galena

"Everything was great! Nice job "

"Staff is great."

"Room was cold but comfortable overall. Coffee maker was missing parts so I was given free coffee at the restaurant. Overall is was a good experience "

"In the middle of my kids swimming in the pool power just went off at 8:30pm. Kids were so scared! We then had to go back to our room which was stuffy with no AC and no power. My kids spring break was absolutely ruined. Additionally, they got rid of their hot tub and hotel is under construction and it was like a war zone. Can’t believe I wasted my money and kids spring break for this."

"Check in was fast and easy, the parking lot well lit and safe, the coffee and breakfast fresh, the room well laid out, clean and comfortable. The condition of the furnishings and linens top notch, what a comfy bed and pillows! I will be back nexr year!"

"Breakfast was ok! Hotel is very dated. "

"Our room was beautiful. Staff was courteous & helpful. Will recommend to friends & family. "

"We checked in at approximately 8pm and our room had not been cleaned. When we called the help desk they accused us of not being and told us to take pictures and bring them to the front desk. I’m not going to a great detail cause I’m exhausted about the whole situation, but I would not recommend the hotel because the manager in staff do not have customer service as their number one priority."

"Room tub and sink has plumbing issues. I was stand in a foot and half a water while showering. I was traveling for work. I was there 4 days. The phone in room didnt work, no room service or clean towels till i had to use my phone and call a 800 number front desk never answered after many attempts. I finally called customer relation and reported the issues. The Manager Chris was to call me but it took 2 weeks of me calling him. Finally I talked to him and he Manager was very rude and nasty basically hung up on me. I called customer relations again they offer 5000 points. I got tried of going back and forth they didnt want to refund my money...I will never ever never stay at this hotel while working in the Columbus Ohio Area..."