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"Clean rooms, great service, and genuinely kind staff. Everything was spotless, the service was smooth from start to finish, and customer service was responsive and welcoming. Would happily stay here again."

"Very neat clean hotel peacful invoirment for stay"

"Clean rooms,staff was excellent, New facilities. "

"One of the best hospitality experiences I have ever had in the world. It starts with the hotel’s location, right in the middle of a bustling bazaar, where the magic begins. The ceremonial welcome is a clear sign that something special awaits. The hotel is beautiful and perfectly located on the waterfront of the Ganga River. The rooms are elegant and comfortable. The hotel offers a variety of unique experiences and tours—don’t miss them. The restaurant is one of the highlights of the stay. The staff is attentive and highly professional. Mr. Manan is very friendly and knowledgeable; I was truly impressed by him. Chef Gaurav is extremely talented and detail-oriented, and Mr. Ankit consistently ensures that everything runs smoothly. Unfortunately, I don’t recall the name of the General Manager, but he is without a doubt one of the best I have ever encountered in the hospitality industry."

"Rooms are good "

"Truly a five star experience. All staff are very professional, well trained, polite & ready to help. Location is great. Breakfast & high tea are superb. Very clean and tidy accommodation. Could not find anything wrong with this hotel. I highly recommend this hotel. That you Bhagirathi for looking after us. We were delighted with your best hospitality…"

"Very clean. Friendly staff. Ready to help with going to the ghat, purchasing pooja stuff, etc."

"I like the service. They keep it very clean. If you compare this with the nearby hotels, this is the best one."

"Large room with seating space, and good shower room! La Patio restaurant was excellent and Kailash was a super host and provided great suggestions and recommendations. Hotel is situated very well for the Ganga Aarti and access town."