Search Hotels Near Harbor Boulevard Parkway Promenade, Los Angeles

"Very nice property with excellent staff. The restaurant was under renovation construction but the rest of the property was great."

"Room was gross, sheets were stained, no private bathroom, blood soaked toilet paper, no hot water. "

"We had a wonderful stay on the Queen Mary. All of the staff were awesome. Rooms are exactly what they were when boat docked permanently in Long Beach in 1967. Don’t expect any upgrades, but that is the charm of staying in the hotel. The best part was the entire boat is a museum, everywhere you walked there was an exhibit. The bar was fun to hang out and have cocktails and apps. Breakfast was an option of buffet or order off menu. If you are a history lover, definitely stay the night at the Queen Mary, "

"The hotel is overpriced compared to the Doubletree nearby. The fee for Self Parking is excessive as is the Valet and for the shuttle to the local cruise ships. I was not given the room I signed up for "

"No cookies on arrival! Boo! We're weren't told about the shuttle to the port. The hotel was ok for one night. "

"The AC did not work, room smelled musty. The bathroom was remodeled but the shower floor was slippery. I recommend grab bars to be installed as I almost fell. Location is prime store and restruants easy walk. "

"It was ok for one night before our cruise. Looks like this was a Motel 6 location that is independent now. The property is tired but functional. The room had a nice view of the Harbor and Maritime museum, but there was a lot of street noise. Room itself was clean but tired. Ok for one night. "

"This place was really gross. There is nothing good to say about it. "

"The staff was extremely rude upon check in. We were told the room had air conditioning and could sleep 5, but upon arrival there was 1 king bed and 1 queen. When I asked where our 5th person was supposed to sleep, as we were charged $20 for having an extra person (and ok ages were input so you could easily see we had no infants or children under 5) I was told to pay $30 extra for a roll away bed. Then the air conditioning in the room kept showing an error code and did not work our entire stay. There was only 2 towels in the room and the hand soap was empty. When we asked for more the gentleman rudely rolled his eyes, slammed the door behind him and then brought the items back to me. We had stayed here before with no problems or issues but this time was so unpleasant we definitely won’t be back. So to recap, we have rude guest services, an AC that did not work, not enough towels, empty hand soap, and treated like an inconvenience when they didn’t make the room up properly. Do better Sir. As a business owner myself, this is not how you get return customers. "