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Rating 10 - Excellent. 2 out of 4 reviews" "
10 - Excellent
2
Rating 8 - Good. 0 out of 4 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 4 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 4 reviews" "
2 - Terrible
1
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Kenneth, Harare
13 Apr 2024
Kenneth
Stayed 2 nights in Apr 2024
4/10 Poor
Doreen
26 Feb 2024
Set up of room not ideal, toilet and shower downstairs wit steep stairs, cleaner did not clean during stay,
Doreen
Stayed 3 nights in Feb 2024
Response from Residence Hotel on 2 Mar 2024
Thank you for your feedback, unfortunately as per our Tc’s and C’s that you had signed on check in, you were to leave your key behind or a sign on the door to have the room cleaned, we had done this so there is a mutual agreement as safety is our priority. Our contemporary design is designed by an award winning American Architect which is state of the art and present in most international capital cities, we just hoped you would’ve liked it.