Very good location. The staff are exceptional, friendly and helpful. We stayed at this hotel three times in 10 days, each for two nights. For the second and third stays, we downgraded our room. The bed for the first stay was bigger, being a king, and away from the road, so less noisy. Very nice roof top pool area for dining and drinks. My only negative for this hotel is the laundry was expensive. But would definitely use this hotel again if in Hanoi.