Title: Thuc at 3am Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16483387&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Thuc at 3am Hanoi's vibrant Old Town Night Market and Dong Xuan Market offer travelers an authentic glimpse into local life after dark ## Photo gallery for Thuc at 3am ![Front of property - Thuc at 3am (Hanoi)](https://images.trvl-media.com/lodging/17000000/16490000/16483400/16483387/7ee45441.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Select Comfort beds, in-room safe, soundproofing, free WiFi - Thuc at 3am (Hanoi)](https://images.trvl-media.com/lodging/17000000/16490000/16483400/16483387/c7c6c763.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Thuc at 3am (Hanoi)](https://images.trvl-media.com/lodging/17000000/16490000/16483400/16483387/5551909e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Thuc at 3am (Hanoi)](https://images.trvl-media.com/lodging/17000000/16490000/16483400/16483387/051c932f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Thuc at 3am (Hanoi)](https://images.trvl-media.com/lodging/17000000/16490000/16483400/16483387/d4f61e36.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Thuc at 3am sits in the heart of Hanoi, welcoming visitors with its cozy bar and restaurant. Travelers can relax on the charming terrace or browse the library for a good book to enjoy during quieter moments. ## Reviews 7.2 Good ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Bar - Laundry room - Room service £13 includes taxes & fees 14 Jan - 15 Jan ## Room options ### Check availability for these dates Tonight [Jan 5 - Jan 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=16483387&PinnedHotelID=16483387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=16483387&PinnedHotelID=16483387&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=16483387&PinnedHotelID=16483387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=16483387&PinnedHotelID=16483387&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16483387&PinnedHotelID=16483387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16483387&PinnedHotelID=16483387&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16483387&PinnedHotelID=16483387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16483387&PinnedHotelID=16483387&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Single Room ![Deluxe Single Room | Select Comfort beds, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/17000000/16490000/16483400/16483387/e8616b0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Select Comfort bed Hydromassage showerhead Private bathroom Hairdryer - 161 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Deluxe Double Room, 1 Queen Bed, Ensuite ![Deluxe Double Room, 1 Queen Bed, Ensuite | Select Comfort beds, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/17000000/16490000/16483400/16483387/76d937a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed, Ensuite 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Select Comfort bed Hydromassage showerhead Private bathroom Hairdryer - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Panoramic Double Room, 1 Queen Bed, Ensuite ![Select Comfort beds, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/17000000/16490000/16483400/16483387/1229b86d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room, 1 Queen Bed, Ensuite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Select Comfort bed Hydromassage showerhead Private bathroom Hairdryer - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for City Studio, Ensuite ![Select Comfort beds, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/17000000/16490000/16483400/16483387/3fc7175c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Studio, Ensuite ### Highlights Soundproofed Individually furnished Air conditioning Kitchen Fridge LCD TV Pillow menu Select Comfort bed - 344 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Double Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/123000000/122850000/122847900/122847837/38c2caec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ba Dinh Le rêveur Homestay Ba Dinh - Parking included - Free Wi-Fi - Laundry room - Housekeeping £9 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hanoi-Hotels-Ba-Dinh-Le-Reveur-Homestay.h122847837.Hotel-Information?chkin=2026-1-13&chkout=2026-1-14&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=c0b840c0-592f-475a-9b40-90830dbd607a&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Thuc-At-3am.h16483387.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Thuc-At-3am.h16483387.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03451%2C105.84740&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GBr-jSKBxsPsUz-Gm8DpQyS3Ljo=) 45 Bat Su Street, Hoan Kiem, Hanoi, 10000 #### What's nearby - Dong Xuan Market \- 5 min walk \- 0.3 miles - Quan Chuong Gate \- 7 min walk \- 0.4 miles - Hanoi Old Town Night Market \- 7 min walk \- 0.4 miles - Hoan Kiem Lake \- 8 min walk \- 0.5 miles - St. Joseph's Cathedral of Hanoi \- 8 min walk \- 0.5 miles #### Getting around - Hanoi Long Bien Station - 11 min walk - Hanoi (HAN-Noi Bai Intl.) - 23 min drive #### Restaurants - ‪Lifted Coffee - ‬1 min walk - ‪Bún Chả Nem Cua Bể - ‬1 min walk - ‪Nê boong-ke cocktail & wine - ‬1 min walk - ‪Mỳ Vằn Thắn Sủi Cảo Tôm Tươi Hàng Phèn - ‬1 min walk - ‪Apron Up Restaurant - ‬1 min walk ## About this property ### Thuc at 3am Guest house near Hoan Kiem Lake Located close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Thuc at 3am provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A round-trip airport shuttle (surcharge), luggage storage and ATM/banking services - A 24-hour front desk, tour/ticket information and smoke-free property Room features All guest rooms at Thuc at 3am include perks, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with hydromassage showers and bidets - 24-inch LCD TVs with premium channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/109000000/108950000/108947600/108947510/8f9ebc80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asia Cozy House Old Quarter - Free Wi-Fi - Laundry room - Housekeeping - 24/7 front desk 7.6 Good 4 reviews £13 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=108947510&PinnedHotelID=108947510&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/46000000/45010000/45006500/45006408/ea032352.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO 604 Queen Hotel Old Quarter - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 5.8 12 reviews £13 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=45006408&PinnedHotelID=45006408&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/6000000/5080000/5070600/5070534/f4496ec2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Charming House Old Quarter - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 0 metres - Return airport shuttle (surcharge) - Onsite motorcycle parking only ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu - Select Comfort mattress ### Bathroom - Bidet - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 24-inch LCD TV with premium cable channels ### Food and drink - Limited room service ### More - Access via exterior corridors - Air conditioning - Free daily newspapers - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The property charges 1 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Cleaning/housekeeping/linen are available for an additional fee - Credit card charges are subject to a surcharge of 1 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hanoi Lotus Thuc at 3am Hanoi Hanoi Lotus Hostel Thuc at 3am Guesthouse Thuc at 3am Guesthouse Hanoi ## Frequently asked questions ### Is Thuc at 3am pet-friendly? ### How much does it cost to stay at Thuc at 3am? ### How much is parking at Thuc at 3am? ### What time is check-in at Thuc at 3am? ### What time is check-out at Thuc at 3am? ### Does Thuc at 3am provide a shuttle to the airport? ### Where is Thuc at 3am located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Thuc at 3am Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.8 Location ### 7.6 Staff & service ### 6.2 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 19 8 - Good 17 6 - Okay 13 4 - Poor 5 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Anh Chuong 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room is in good condition, staff are friendly, and the location is in city center. ##### Anh Chuong Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### Julia 6 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Please avoid this place! It is a moldy, smelly, run down room on top of a nail salon. The person who runs it speaks no English and is very unfriendly. When I asked here if I could do laundry there she looked at me like I was crazy! She watched TikTok till 2 AM and it was loud and noisy. The bathroom was dirty. I really didn't like it andwould not recommend ##### Julia Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Rie 14 Apr 2024 Disliked: Property conditions & facilities The location of the hotel is very good. ##### Rie Stayed 3 nights in Apr 2024 ### 8/10 Good #### Paul 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place in Hanoi. Nice location in the old town, stayed here a few days whilst in Hanoi. Good value for money. ##### Paul Stayed 2 nights in Dec 2024 ### 8/10 Good #### Paul 14 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Location and Good Price Stayed a few times whilst in Hanoi. Good location, good price. WiFi is a bit hit and miss depending on what room you are in. ##### Paul Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Christine 10 Aug 2024 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### font desk lady the front desk lady was so nice to us :) ##### Christine Stayed 6 nights in Aug 2024 ### 8/10 Good #### Sky 28 Apr 2024 Liked: Staff & service Good ##### Sky Stayed 1 night in Apr 2024 ### 8/10 Good #### Garzon 3 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is well-located. Despite it being in the middle of the city center, it is not a noisy room. So you can relax after a whole day tour. Cleanliness is ok. Just be sure that when the hotel says "we upgraded" your room, it is really for an upgraded one. It is not a room that they wanted to change you into because they hope to have more guests in the other rooms. ##### Garzon Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### CYing 25 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort So bad ##### CYing Stayed 7 nights in Jan 2024 ### 4/10 Poor #### Ankush 16 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Go somewhere else. Avoid I'd avoid this hotel, it's not up to the standards. The only good side of this was location and wifi. I informed them that I will be arriving early in morning and if that's ok to check in. Got message from hotel thats ok. I go there there was receptionist didn't know that I was coming and thoght I would come at night 9pm. I was asked to come back later. Somewhere around 11am got message that my room is ready. I went there got checked in to room. I booked panoramic double room(balcony). Instead I was given queen room which felt like prison. When I notified to reception lady she was oppologetic and told me that room i booked in had leak and can not give any other room. Offered me 300k dong discount. I had no choice but to take it as full refund was not available. The room was not cleaned, bed, pillow and fridge had hair. The bathroom hot water pressure is so bad you might want take cold shower. When you complain to receptionist she asked to WhatsApp her the problem. ##### Ankush Stayed 3 nights in Nov 2024 ### 2/10 Terrible #### Rafael 11 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Instalações precárias e quebradas A pessoa do contato ele foi prestativa no início, quando voltei a noite para o hotel o controle do ar estava com defeito e mandou eu ir até o outro quarto para pegar o controle, quando fui abrir a janela, saiu do lugar, arriscado quebrar o vidro e causar um grave acidente no hóspede,a tampa do vaso tb saiu do lugar, as cortinas do banheiro e da janela tb quebradas, no final relatei p/a pessoa sobre os ocorridos após o check out simplesmente me ignorou e não sei satisfação em relação aos acontecimentos. ![](https://a.travel-assets.com/ugc/hotel-reviews/472AFC2CD38E985CF516301FCF3D6FD12B4EB8F51744350278973.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BE843E1F1CA9CEB6F0DA80A97E65576D515BF5281744350278703.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DBB9C460012651D5C74839E844157B990020A00E1744350279889.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5D60960BB7E5A73C5991F4E62E141AD0E34A8EE01744350278706.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rafael Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Lucie 17 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A éviter absolument Nous sommes arrivés dans la chambre à 1h du matin. La chambre et la salle de bain étaient très sales. Traces d’urines, poils, cheveux, pommeau de douche complètement moisis, draps pas changés... Nous sommes partis desuite et avons pu obtenir un remboursement de la part d’hôtel.com. ![](https://a.travel-assets.com/ugc/hotel-reviews/F8B18AE1405586170D8BC727B33B4DF6FA43DA5C1742212047533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7F53B3EDF59050181B5D172DFDF016549EC2C1EE1742211992517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0BDED761DAB4FFD6B6FFE8146E3EEF7C38080B8D1742212047764.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A47F205DC5C9C7C68DF00CCB880992158FACC4E01742212040777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lucie Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Claudia 1 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ホテルの場所はとても良いでしたが、スタッフのサービスと施設は良くない。 ##### Claudia Stayed 4 nights in Dec 2024 ### 6/10 Okay #### YOSHIHISA 23 Sept 2024 1階がサロンで、2階以上が宿泊施設になっているため、直ぐに見つけにくいですが、部屋の設備やアメニティに不満はありませんでした。 ##### YOSHIHISA Stayed 3 nights in Sep 2024 ### 8/10 Good #### Tadashi 22 Jun 2024 Liked: Staff & service #### 部屋は及第点 私が泊まった部屋は予約の写真の部屋とは全然違った。(サイトの写真全部見たら泊まったのと同じ部屋あったけど…笑) もしかするとこちらがフライト中でホテルからのメッセージに気付けなかったのもあるかもしれないしそこまで気にしてはいないけどね。 部屋は掃除は最低限で適当な感じかな、エアコンはあまり効きは良くない。でも、強力な扇風機もあるからとりあえずは大丈夫です。 ホテルのスタッフもいい感じの人達でした。 場所は少し喧騒から外れた旧市街の西側。地元の人達が行く飲食店が多い感じで自分は好き。 バス停は近くにあまりないのでバス移動するならば不便です。 ##### Tadashi Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Anne 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très bon rapport qualité /prix. Le monsieur à l’accueil est très gentil mais ne parle pas un mot d’anglais. Notre chambre avait une petite cuisine mais nous n’avions pas de serviettes de toilette. ##### Anne Stayed 2 nights in May 2024 ### 2/10 Terrible #### Federica 21 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Alloggiavamo nella stanza 201, a parte la scarsa pulizia, la cosa inammissibile con quelle temperature ed umidità era l'aria condizionata non funzionante! Abbiamo trascorso 2 notti d'inferno! Dopo la prima abbiamo chiesto il cambio camera ma ci hanno detto che l'avrebbero aggiustata. Al nostro ritorno, alla sera, ovviamente questo non era avvenuto e, con la scusa che non c'erano altre camere disponibili, ci hanno lasciati bollire in stanza. Premetto che all'esterno della struttura c'era la scritta che c'erano camere disponibili! Evitare se potete! ##### Federica Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller 24 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We would stay here again We had a nice stay here! Clean, good location and comfy. Ms Nguyen is really kind and helpful! ##### Verified traveller Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Verified traveller 27 Jul 2023 Liked: Cleanliness, staff & service, room comfort #### 素晴らしい応対 応対が素晴らしいです！ ##### Verified traveller Stayed 14 nights in Jul 2023 ### 10/10 Excellent #### Yusuke 27 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 快適ですが大きな荷物の人は注意 ホテル内は綺麗に整えられていて快適です。エアコンも良く効きました。 唯一の問題点はエレベーター無しで階段のみな上、その階段の踏み板がとても小さく（特にコーナー部）危なく感じました。 低層階なら快適と思われます。４階以上は荷物が少ない人なら良いでしょうが、スーツケースの人はやめた方が良いです。 ##### Yusuke Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Jose, Yangon 4 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Checkin anytime, 24-hour checkin with prior advise. Staff are very helpful in finding your way around Hanoi. ##### Jose Stayed 2 nights in Jul 2019 ### 2/10 Terrible #### Verified traveller 17 Mar 2019 Disliked: Cleanliness, staff & service, property conditions & facilities SCAM! We booked this hostel but when we arrived were told there was a 'problem' with our room. Not overbooked, nor would they tell us what the problem was. Due to this 'problem', they had booked us in to a disgusting shack of a hotel down the road for the same price! When we said we wouldnt be staying there they then refused to refund us. AVOID! ##### Verified traveller Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Pierre 31 Jan 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Réservé et payé mais plus de chambre dispo Bonjour, Nous avions réservé dans l'hôtel pour la nuit. Nous l'avions choisi pour l'arrivée en 24/24 car nous arrivions sur les coups de 00h00\. En arrivant, nous apprenons qu'ils n'ont finalement pas de chambre pour nous... Cependant, il est bien écrit lors de la réservation "chambre garantie et payée"... L'hôtel a appelé un autre hôtel juste à côté pour nous avoir une chambre. Heureusement... Cependant la chambre était catastrophique. Nous n'avons même pas voulu prendre de douche dans la salle de bain tellement c'était sale... Bref ma pire expérience surtout pour une nuit à 17€00... Je vous laisserai vous faire votre propre avis sur la situation. Le mien est clairement que l'hôtel s'est fait une marge entre la résa et la chambre que nous avons finalement eu via l'autre hotel. A 00h00 nous n'avons pas vraiment le choix que d'accepter... ##### Pierre Stayed 1 night in Jan 2019 ### 8/10 Good #### Mika 2 Oct 2018 Liked: Cleanliness, staff & service, room comfort #### Majoitus Lootuksessa. Henkilökunta hyvin ystävällinen ja auttavainen. He antoivat hyviä neuvoja paikallisista nähtävyyksistä ja tapahtumista. ##### Mika Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Chelsea 14 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best service I've ever had I don't normally leave reviews, but felt the need to for my stay at the Lotus. We recieved an unparalleled level of service which ive never seen before. The staff went out of their way to be as friendly and accommodating as possible. The owner actively sits down with you and asks you what you plan to do in Hanoi and offers advice and service. The staff smiles and greets you whenever you enter or leave. The place isn't without its flaws but at the price it's nothing to complain about. The tv was small but we only used it as background noise. My husband thought he smelled mold the first day (I did not) which he bought an air freshener the first day for. It evidently fixed the issue. The bed wasn't very soft, and the furniture was ikea level, but I didn't come to Hanoi to spend time in my hotel room. I've never before had a hotel owner give me his card and say if I ever got lost he'd personally come and pick me up. ##### Chelsea Stayed 7 nights in May 2018 ## Expedia's Latest Trends ### Hotels > [Little Hoi An. 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