Title: The Five Residences Hanoi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=59294082&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Five Residences Hanoi Luxury hotel connected to a shopping centre in Hanoi with 2 indoor swimming pools ## Photo gallery for The Five Residences Hanoi ![2 indoor pools - The Five Residences Hanoi (Hanoi)](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/51718b98.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - The Five Residences Hanoi (Hanoi)](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/9263d792.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - The Five Residences Hanoi (Hanoi)](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/bb002fef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, in-room safe, individually furnished - The Five Residences Hanoi (Hanoi)](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/a0c7944c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna - The Five Residences Hanoi (Hanoi)](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/cf2e12d2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Five Residences Hanoi offers an upscale retreat near Hoan Kiem Lake. Guests can enjoy body scrubs at LEDA Spa or visit the on-site coffee shop. The property features high-speed WiFi, an adjacent shopping mall, and practical concierge and dry cleaning services. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Kitchen - Bar - Spa - Breakfast included - Gym ## Room options ### Check availability for these dates Tonight [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=59294082&PinnedHotelID=59294082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=59294082&PinnedHotelID=59294082&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 18 - Dec 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=59294082&PinnedHotelID=59294082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=59294082&PinnedHotelID=59294082&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=59294082&PinnedHotelID=59294082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=59294082&PinnedHotelID=59294082&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=59294082&PinnedHotelID=59294082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=59294082&PinnedHotelID=59294082&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 18 of 18 rooms ### View all photos for Deluxe Room ![Deluxe Room | Bathroom | Separate bathtub and shower, hydromassage showerhead](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/116f55a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Dining table Smart TV - 646 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Two Bedroom Executive ![View from room](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/10142b2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Executive 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Dining table Smart TV - 1184 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Three Bedroom Executive ![Three Bedroom Executive | Living area | 57-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/ab5191ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Executive 9.6 Exceptional 4 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Dining table Smart TV - 1238 sq ft - 3 bedrooms - City view - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Grand Premier Room ![Grand Premier Room | Premium bedding, pillow-top beds, in-room safe, individually furnished](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/1b637130.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Premier Room ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Dining table Smart TV - 1033 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premier Room ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/7bb5f469.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Dining table Smart TV - 861 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Two Bedroom Premier ![Two Bedroom Premier | Premium bedding, pillow-top beds, in-room safe, individually furnished](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/7716f327.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Premier ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Dining table Smart TV - 1410 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Two Bedroom Superior ![Two Bedroom Superior | Premium bedding, pillow-top beds, in-room safe, individually furnished](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/ce2a4dd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Superior ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Dining table Smart TV - 700 sq ft - 2 bedrooms - City view - Sleeps 3 - 1 King Bed and 1 Queen Bed ### View all photos for Two Bedroom Deluxe ![Premium bedding, pillow-top beds, in-room safe, individually furnished](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/a0c7944c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Deluxe ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Dining table Smart TV - 969 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Three Bedroom Premier ![Premium bedding, pillow-top beds, in-room safe, individually furnished](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/2700e5c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Premier ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Dining table Smart TV - 1399 sq ft - 3 bedrooms - City view - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Deluxe Room ![Premium bedding, pillow-top beds, in-room safe, individually furnished](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/81768b01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Two Bedroom Deluxe ![Premium bedding, pillow-top beds, in-room safe, individually furnished](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/48a74061.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Deluxe - Sleeps 4 ### View all photos for Three Bedroom Executive ![Premium bedding, pillow-top beds, in-room safe, individually furnished](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/67a94607.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Executive - Sleeps 6 ### View all photos for Premier Suite ![Living area | 57-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/5dc401fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite - Sleeps 2 ### View all photos for Grand Premier ![Interior](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/ecb4192c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Premier - Sleeps 2 ### View all photos for Two Bedroom Executive ![Living area | 57-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/fc4284f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Executive - Sleeps 4 ### View all photos for Two Bedroom Premier ![Living area | 57-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/fef4be00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Premier - Sleeps 4 ### View all photos for Two Bedroom Superior ![Private kitchen | Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/60000000/59300000/59294100/59294082/e93599af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Superior - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-The-Five-Residences-Hanoi.h59294082.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-The-Five-Residences-Hanoi.h59294082.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03622%2C105.81686&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=djywQKTfMZr8ZPrgVPmyjpSgSQA=) 343 345 DOI CAN STREET, Hanoi, 10000 #### What's nearby - Embassy of Japan \- 5 min walk \- 0.3 miles - Van Phuc Diplomatic Corps \- 5 min walk \- 0.3 miles - Lotte Center Hanoi \- 8 min walk \- 0.5 miles - West Lake \- 11 min walk \- 0.6 miles - Ho Chi Minh Mausoleum \- 4 min drive \- 1.4 miles #### Getting around - Hanoi Railway Station - 11 min drive - Hanoi (HAN-Noi Bai Intl.) - 31 min drive #### Restaurants - ‪Phở Tâm - ‬5 min walk - ‪Longing Cafe & Tea House Ngõ 36 Vạn Bảo - ‬5 min walk - ‪The Coffee House - ‬1 min walk - ‪sente - ‬4 min walk - ‪Cafe De Măng Đen 100 Vạn Phúc - ‬4 min walk ## About this property ### The Five Residences Hanoi Luxury hotel near West Lake At The Five Residences Hanoi, you can look forward to a free breakfast buffet, a poolside bar and a shopping centre on-site. Indulge in a massage, a body wrap and a manicure/pedicure at LEDA Spa, the on-site spa. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a coffee shop/cafe and a hair salon. You'll also enjoy perks such as: - 2 indoor pools and a children's pool - Free valet parking - A round-trip airport shuttle (surcharge), a 24-hour front desk and a banquet hall - 2 meeting rooms, concierge services and coworking spaces Room features All 116 individually furnished rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other amenities include: - Hydromassage showers, designer toiletries and separate baths/showers - 57-inch Smart TVs with premium channels - Wardrobes/cupboards, separate sitting areas and separate dining areas ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1920000/1916300/1916228/d948d74a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fraser Suites Hanoi Tay Ho - Pool - Kitchen - Washer - Dryer 9.2 Wonderful 241 reviews £81 includes taxes & fees 30 Dec - 31 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=1916228&PinnedHotelID=1916228&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/91000000/90100000/90097300/90097245/a544dc27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand K Hotel Suites Hanoi Cau Giay - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 160 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=90097245&PinnedHotelID=90097245&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room, 3 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, coffee/tea maker](https://images.trvl-media.com/lodging/2000000/1560000/1559100/1559027/05d8b28b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Grand Hanoi Hoan Kiem - 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Washer - Dryer 9.0 Wonderful 474 reviews £48 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=906150&PinnedHotelID=906150&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free valet parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Couples/private dining ### Things to do - 2 indoor pools - Children's pool - Full-service spa - Health club - Sauna - Shopping centre - Steam room ### Family friendly - 2 indoor pools - Children's pool - Dining table - In-room kitchen - In-room microwave - In-room refrigerator - Separate in-room dining area ### Conveniences - 24-hour front desk - Hair salon - Lockers - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2 meeting rooms - Conference centre (2,174 square foot of space) - Coworking space ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Accessible shuttle - Area rugs in room - Hardwood flooring in room - Hospital bed - Lift (140 centimetre wide door) - Smooth flooring in room - Stair-free path to entrance - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (127 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - Banquet hall - Designated smoking areas (fines apply) - Electric bike charging ## Room amenities ### Bedroom - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Designer toiletries - Dressing gowns - Hair dryer - Hydromassage showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 57-inch smart TV with premium cable channels ### Food and drink - Cookware, dishware, and utensils - Dining table - Free bottled water - Hob - Kitchen - Meal delivery service - Microwave - Oven - Paper towels - Refrigerator - Restaurant dining guides - Rice cooker - Separate dining area ### More - Air conditioning - Desk - Desk chair - Free local calls - Individual furnishings - Laptop workspace - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 800000.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6) - Airport shuttle fee per child: VND 1000000.00 (one-way) - Rollaway bed fee: VND 800000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention Pool access available from 6:00 AM to 10:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as The Five Residences Hanoi Hotel The Five Residences Hanoi HANOI The Five Residences Hanoi Hotel HANOI ## Frequently asked questions ### Does The Five Residences Hanoi have a pool? ### Is The Five Residences Hanoi pet-friendly? ### How much is parking at The Five Residences Hanoi? ### What time is check-in at The Five Residences Hanoi? ### What time is check-out at The Five Residences Hanoi? ### Does The Five Residences Hanoi provide a shuttle to the airport? ### Where is The Five Residences Hanoi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Five Residences Hanoi Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 9.8 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 40 8 - Good 9 6 - Okay 5 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Joshua 2 Dec 2025 Great stay! ##### Joshua Stayed 4 nights in Nov 2025 ### 8/10 Good #### Ramesh 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall a good option for families ##### Ramesh Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Louvedor 12 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is was wonderful ##### Louvedor Stayed 9 nights in Oct 2025 ### 10/10 Excellent #### Tom 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again! ##### Tom Stayed 1 night in Sep 2025 ### 8/10 Good #### Jenna 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment ##### Jenna Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### kim anh 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel! ##### kim anh Stayed 1 night in Jul 2025 ### 10/10 Excellent #### JAMES 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel. ##### JAMES Stayed 3 nights in Aug 2025 ### 8/10 Good #### Terri 25 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big rooms and friendly helpful staff ##### Terri Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Dinh 29 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again. ##### Dinh Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Shahrukh 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience with family. Will visit again. ##### Shahrukh Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Dinh 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place. ##### Dinh Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### David Andrew 27 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a very nice place but too bad we only stayed one night. ##### David Andrew Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Kiyofumi 18 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Five Residence is the most confortable Hotel in Hanoi! ##### Kiyofumi Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Ka ki 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic room & excellent services Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well. ##### Ka ki Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Quang Vinh 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi ##### Quang Vinh Stayed 2 nights in Jul 2025 ### 8/10 Good #### REYNALDO 10 Aug 2025 Excellent reception. Big , clean, rooms. The only downside to my company's stay is that despite unable to have breakfast as we are always out early, the staff are reluctant to refill our coffees and water in the room. It would have been nice if they compensated the missed breakfast with more coffee sachets. Not much to ask.... ##### REYNALDO Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Thanh 26 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable. ##### Thanh Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Alvin Ka Hin 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area. ##### Alvin Ka Hin Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Y 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service! ##### Y Stayed 11 nights in May 2024 ### 8/10 Good #### Patrick 30 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient. ##### Patrick Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Hilary 8 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job! ##### Hilary Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Regine Fernandez 3 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay! ##### Regine Fernandez Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Nicasio 10 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars ##### Nicasio Stayed 9 nights in Oct 2024 ### 8/10 Good #### NOBUTAKA 26 Nov 2025 Liked: Cleanliness, staff & service, amenities 部屋、朝食、スタッフの方々等は良質。 エレベーターはタッチセンサー他、使い勝手が悪かった。 ##### NOBUTAKA Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Ngan Thi Kim 23 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service is excellent, big room and clean . 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