Title: Splendid Star Suite Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Splendid Star Suite Art Deco hotel with spa services and 24-hour front desk ![Honeymoon Room, 1 Double Bed, Church View | Room amenity](https://images.trvl-media.com/lodging/5000000/4960000/4950600/4950584/c619e1ab.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sports facility](https://images.trvl-media.com/lodging/5000000/4960000/4950600/4950584/d7d26a59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/5000000/4960000/4950600/4950584/3755c485.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/5000000/4960000/4950600/4950584/2284ee2e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4960000/4950600/4950584/0b6a1a2f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Ly Trieu Quoc Su Pagoda, Splendid Star Suite provides a calm sanctuary with spa services and morning meals. Guests can enjoy the bar, connect with free WiFi, and receive personalized assistance from the concierge team who help arrange tours and tickets. 9.0 Wonderful ## Popular amenities - Bar - Spa - Room service - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates # Tonight [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=4950584&PinnedHotelID=4950584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=4950584&PinnedHotelID=4950584&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=4950584&PinnedHotelID=4950584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=4950584&PinnedHotelID=4950584&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=4950584&PinnedHotelID=4950584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=4950584&PinnedHotelID=4950584&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=4950584&PinnedHotelID=4950584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=4950584&PinnedHotelID=4950584&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4960000/4950600/4950584/81e18bff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double or 2 Single Beds ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Private bathroom - 269 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4960000/4950600/4950584/f93cf19b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Triple Room ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Private bathroom - Sleeps 5 - 2 Double Beds ![Room amenity](https://images.trvl-media.com/lodging/5000000/4960000/4950600/4950584/ae42528a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double or 2 Single Beds ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge LCD TV Separate bedroom Blackout curtains - 269 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4960000/4950600/4950584/0b6a1a2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge LCD TV - 430 sq ft - City view - Sleeps 5 - 2 Double Beds ## You may also like Ad ![2 bars/lounges, lobby lounge, cocktail bar](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/65777e02.jpg?impolicy=resizecrop&rw=357&ra=fit) #### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 624 reviews £102 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Landmark72.h4772269.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d00a2174-c1d3-4ff0-a424-57914238d049&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/f4c5592c.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Pan Pacific Hanoi Ba Dinh - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 917 reviews £87 includes taxes & fees 19 Sept - 20 Sept [](https://www.expedia.co.uk/Hanoi-Hotels-Pan-Pacific-Hanoi.h114496.Hotel-Information?chkin=2025-9-19&chkout=2025-9-20&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d00a2174-c1d3-4ff0-a424-57914238d049&top_cur=GBP) Ad ![1 Bedroom Premier With Study | Living area | 49-inch Smart TV with cable channels, TV, toys](https://images.trvl-media.com/lodging/75000000/74280000/74273100/74273007/w1256h800x24y0-c8057f74.jpg?impolicy=resizecrop&rw=357&ra=fit) #### PARKROYAL Serviced Suites Hanoi Tay Ho - Pool - Kitchen - Washer - Dryer £70 includes taxes & fees 27 Sept - 28 Sept [](https://www.expedia.co.uk/Hanoi-Hotels-PARKROYAL-Serviced-Suites-Hanoi.h74273007.Hotel-Information?chkin=2025-9-27&chkout=2025-9-28&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d00a2174-c1d3-4ff0-a424-57914238d049&top_cur=GBP) Ad ![6 restaurants, breakfast, lunch, dinner served; French cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 551 reviews £153 includes taxes & fees 19 Sept - 20 Sept [](https://www.expedia.co.uk/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2025-9-19&chkout=2025-9-20&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d00a2174-c1d3-4ff0-a424-57914238d049&top_cur=GBP) Ad ![Premium Apartment | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix](https://images.trvl-media.com/lodging/90000000/89190000/89183400/89183394/0653f727.jpg?impolicy=resizecrop&rw=357&ra=fit) #### VNAHOMES APARTHOTEL Tay Ho - Washer - Dryer - Free WiFi - Air conditioning 9.2 Wonderful 65 reviews [](https://www.expedia.co.uk/Hanoi-Hotels-VnaHomes-ApartHotel.h89183394.Hotel-Information?chkin=2025-10-1&chkout=2025-10-2&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d00a2174-c1d3-4ff0-a424-57914238d049&top_cur=GBP) Ad ![Indoor pool, open 6:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55030000/55026700/55026645/9d83e979_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Mövenpick Living West Hanoi Mỹ Đình - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 100 reviews £57 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Eastin-Hotel-Residences-Hanoi.h55026645.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d00a2174-c1d3-4ff0-a424-57914238d049&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### The Hanoi Club Hotel & Residences Tay Ho - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Splendid-Star-Suite-Hotel.h4950584.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Splendid-Star-Suite-Hotel.h4950584.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02895%2C105.84899&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JurmbuoKnxrUuxEXnoFECldVd6c=) 28 AU TRIEU ST, HOAN KIEM DIST, Hanoi, Hanoi Province, 100000 #### What's nearby - St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 miles - Hoan Kiem Lake - 3 min walk - 0.2 miles - Hoa Lo Prison Museum - 5 min walk - 0.3 miles - Hang Gai Street - 7 min walk - 0.4 miles - Hanoi Old Town Night Market - 8 min walk - 0.5 miles #### Getting around - Hanoi Railway Station - 15 min walk - Hanoi (HAN-Noi Bai Intl.) - 44 min drive #### Restaurants - ‪Bánh Mỳ Mama - ‬1 min walk - ‪Pasteur Street Brewing Company - ‬1 min walk - ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk - ‪Bánh Gối Lý Quốc Sư - ‬1 min walk - ‪Nem Nướng Nhà Thờ - ‬1 min walk ## About this property ### Splendid Star Suite Luxury hotel near St. Joseph's Cathedral of Hanoi Located close to Red Moon Gallery and Ly Trieu Quoc Su Pagoda, Splendid Star Suite provides dry cleaning/laundry services, a bar and a business centre. Treat yourself to spa services, such as a sports massage, a body wrap or a facial. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi. Other perks include: - A round-trip airport shuttle (surcharge), a front desk safe and luggage storage - Concierge services, a porter/bellboy and tour/ticket information - A computer station, coffee/tea in reception and smoke-free property Room features All rooms are individually furnished, and have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - 32-inch LCD TVs with premium channels - Fridges, coffee/tea makers and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Train station pick-up shuttle (surcharge) ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Computer station ### Spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot stone massages - Sports massages - Swedish massages - Thai massages ### More - 1 building - 6 floors - Art Deco architecture - Built in 2011 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator ### More - Access via exterior corridors - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 342000 per night. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 400000 per vehicle (one-way) - Rollaway bed fee: VND 342000 per night - Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Splendid Star Splendid Star Hotel Splendid Star Suite Splendid Star Suite Hanoi Splendid Star Suite Hotel Splendid Star Suite Hotel Hanoi Suite Star Hotel Splendid Star Suite Hotel Splendid Star Suite Hanoi Splendid Star Suite Hotel Hanoi ## Frequently asked questions ### Is Splendid Star Suite pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Splendid Star Suite? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Splendid Star Suite? > Checkout is at noon. ### Does Splendid Star Suite provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies. ### Where is Splendid Star Suite located? > Located in Old Quarter, this luxury hotel is steps away from Red Moon Gallery, Ly Trieu Quoc Su Pagoda and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hang Gai Street are also within 10 minutes. Hanoi Railway Station is 15 minutes by foot and Hanoi Long Bien Station is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Splendid Star Suite Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 507 8 - Good 128 6 - Okay 47 4 - Poor 28 2 - Terrible 22 ### 2/10 Terrible #### Alain, Montreal 1 Mar 2019 Disliked: Staff & service, property conditions & facilities #### Des fraudeurs! La réception nous ont informé que l'hôtel avait fait faillite et que nous devions repayer une 2ième fois. Établissement avec plusieurs noms au sein du même hôtel. ##### Alain Stayed 1 night in Feb 2019 ### 2/10 Terrible #### Verified traveller 22 Nov 2018 ##### Verified traveller Stayed 1 night in Nov 2018 ### 2/10 Terrible #### J, Hanoi 19 Nov 2018 Disliked: Staff & service, property conditions & facilities We werden via een ander hotel in dit hotel geplaatst waar we vervolgens extra moesten betalen voor de kamer. Dit wouden we niet en werden daarom weer over geplaatst naar een andere kamer. Het personeel kon niet goed Engels en waren totaal niet vriendelijk. De kamers waren prima maar wel redelijk oud en een beetje vies. ##### J Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### Vithjaa 19 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vithjaa Stayed 2 nights in Nov 2018 ### 4/10 Poor #### Verified traveller 16 Nov 2018 Disliked: Amenities, property conditions & facilities Chambre au 4 ieme étage pas d’ascenseur. Peinture ecaillée sur le mur de la chambre. L’eau de la climatisation coule sur le plancher. Réel besoin de rénovation. Ne pas se fier à la photo. ##### Verified traveller Stayed 4 nights in Nov 2018 ### 2/10 Terrible #### Verified traveller 16 Nov 2018 Disliked: Amenities, property conditions & facilities Splendid star suite is close for renovation. So I had aroom in other hotel neighbord who need big renovation ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### S, Osaka 12 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort バルコニーからは道を挟んで隣が大教会がバッチリ ##### S Stayed 3 nights in Nov 2018 ### 8/10 Good #### Verified traveller 7 Nov 2018 Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over ##### Verified traveller Stayed 3 nights in Oct 2018 ### 8/10 Good #### JIHYE 7 Nov 2018 Liked: Staff & service 처음엔 새벽에 도착해서 좁아보이고 깨끗해보이지 않는 모습에 실망을 했었는데...다음날 베트남을 돌아다녀보니 이 호텔이 깨끗하고 좋은 호텔인게 확인되더라구요 그리고 무엇보다 성요셉성당 바로옆이여서 찾기편하고 주변 볼거리도 많았어요. 한국과는 문화적으로도 많이 다르기 때문에 한국의 호텔로 생각하고 가면 실망할수도 있어요 그리고 스플랜디드 호텔이 몇개가 붙어있는데 제가 지냈던 스플랜디드 스타 스위트 호텔에는 엘레베이터가 없어서 오르락내리락 무지 힘들었답니다. 어르신들과 같이 가는 여행에서는 비추예요 가장 기억에 남는건 4인실에 5인 금액으로 결제하고 간거라서 간이침대 추가를 했는데 더불침대 매트리스를 직접 6층까지 가지고 올라오셨더라구요 매트리스가 너무커서 객실에 맞지는 않았지만 들고 오신 성의를 생각해서 몇일 사용했어요 그덕에 비좁게 쓰긴했구요 낮에 근무하시는 직원분들과 밤에 근무하시는 직원분들 다 젊고 엄청 친절하셨어요 언어가 잘 안되서 번역기와 바디랭귀지에 많이 의지를 했는데 이해해주시고 대응해주시더라구요 어쨋든 4일간 호텔에 투숙하며 불편한점은 엘레베이터부분이고 그외는 조식도 좋았고 만족했습니다. ##### JIHYE Stayed 4 nights in Nov 2018 ### 6/10 Okay #### Verified traveller 1 Oct 2018 ##### Verified traveller Stayed 3 nights in Sep 2018 ### 6/10 Okay #### LT, London 28 Sept 2018 Liked: Cleanliness, staff & service, room comfort Not sure how to rate this hotel properly. The hotel really needs work to bring it back to its former glory. Having said that, rooms are big, bed is comfortable. Everything works and rooms are clean. 2 things that may score against it 1. There are no lifts 2. It is right next to St Joseph Cathedral, the bells toll every 15 minutes (very briefly). Those who are easily woken may find annoying. ##### LT Stayed 1 night in Sep 2018 ### 2/10 Terrible #### Verified traveller 16 Sept 2018 #### Disappointed The room Was with ant, moss on the wall and not clean at all. In the fifth floor without elevator. ##### Verified traveller Stayed 1 night in Sep 2018 ### 4/10 Poor #### Elisa, Ho Chi Minh 21 Aug 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### gần trung tâm hà nội - khu Phố cổ tầng 6 không được lót thảm hành lang, khách sạn cũ, trang trí trong phòng cũ ##### Elisa Stayed 1 night in Aug 2018 ### 6/10 Okay #### William 20 Aug 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Well located hotel, good service but basic rooms We booked this hotel primarily due to it's great location in the heart of Hanoi, literally next to the cathedral square and a short walk from major attractions. The staff were very friendly and professional but the quality of the room was a little disappointing. The photos give an impression of a high quality room but in reality the room was average at best. There were only beds and no bedside tables, the bathroom had a transparent glass wall allowing you to see the feet and body outline of the person using it which was frankly quite bizarre. Also, there was no elevator and the room was on the 4th floor, although on arrival our bags were carried to our room it was difficult bringing them down in the morning. If you are looking for a crash pad while you are enjoying the city this place will be fine (as long as you are well acquainted with your room mate already!), but if you are planning to relax in the room then other options provide more comfort. ##### William Stayed 1 night in Aug 2018 ### 6/10 Okay #### mathieu 18 Aug 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Très moyen Le personnel est vraiment adorable, l’emplacement idéal mais l’hotel Est sale, fenêtre cassée, vraiment pas terrible ##### mathieu Stayed 3 nights in Aug 2018 ### 2/10 Terrible #### Eagle, Sydney 13 Aug 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### No Elevator Their profile says they have elevator, l arrive check in and they want me to talk 4 flights of narrow stairs which means up and down everytime l leave room, at 69 years old this is not safe or healthy stsirs also slippery when it rained. Had to fight manager for what l booked they swapped hotels to a shoe box room and bathroom that was unusable as shower was super small OVER the toiket, I am 192cm only 105kgs, anyway everything was a fight, and even door keys old and hard to use, they agreed to credit first night and swap rooms next day l still had to climb one flight of stairs which l did cautiously. When checking out it was another fight about the agreed credit. Such terrible service and I emailed them twice 3 days before about it do check would be simple, they never replied to my emails. ##### Eagle Stayed 4 nights in Aug 2018 ### 10/10 Excellent #### Verified traveller 11 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 近還劍湖 近還劍湖，附近多旅行社和小食店，酒店位置方便易搵。房間很大，在教堂對面，三五不時會響起鐘聲，樓下的交通人聲都會傳到房內。 ##### Verified traveller Stayed 2 nights in Aug 2018 ### 2/10 Terrible #### Verified traveller 2 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 하노이 최악의 호텔 이용후기를 처음 쓸 정도로 하노이 최악의 호텔입니다. 위치와 저렴한 가격보고 예약하였으나, 오후 7시 쯤 체크아웃 시 방이 없으니 호안키엠 맥주거리보다도 한참 위쪽인 splendid로 가라고 하였어요. 예약을 받지 말았어야 하는 거 아닌가 하는 생각이었지만, 참았습니다. 택시 불러준다고 하길래, 10분 이상 기다려도 안와서 취소 가능하냐고 물어보니, 취소안된다고 해서 슬슬 열받았습니다. 그럼 알았으니, 택시불러달라고 하고, 택시 탔는데 제 돈주고 직접 타야 한다네요. 두 번 참고, 탔습니다. 택시 기사가 어디가냐고 묻길래 황당했습니다. 예약 후 지급까지 했는데, 방이 없으니 택시 타고 다른 호텔로 가라고 해놓고, 택시 기사가 저한테 위치를 묻더군요. 그래서 택시 타고 호텔로 다시 돌아가니, 직원이 나오길래, 위치를 기사에게 설명해주겠거니.. 했는데, 저보고 호텔직원이 어디가냐고 묻더라고요. 이게 말이나 됩니까? 그래서 당신이 방 없다고 다른 호텔로 안내해주겠다고 해놓고, 이게 뭐하는 거냐고 해서야 그제서야 호텔 위치를 설명해주더군요. 정말 아무리 싼값이지만 답답했습니다. 방을 가니, 제공되는 과자와 과일 주위에 개미가 많더군요. 침대에 누웠는데 이불 밑에도 개미가 있었구요. 샤워하고 빨리 잠이나 자야겠다 했는데, 방에 수건이 없어서, 젖은 채로 반바지 입고 1층까지 내려가서 수건달라고 했습니다. 일주일 전 일인데 분노가 아직도 치미네요. ##### Verified traveller Stayed 1 night in Jul 2018 ### 8/10 Good #### Danni 26 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Danni Stayed 1 night in Jul 2018 ### 8/10 Good #### YoungJun 9 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It' good place to trip Hanoi except insufficient air conditioner. ##### YoungJun Stayed 2 nights in Jul 2018 ### 10/10 Excellent #### Kyle 28 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Small but an Excellent hotel ##### Kyle Stayed 2 nights in Jun 2018 ### 10/10 Excellent #### Verified traveller 11 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday in Hanoi Hotel is very conveniently located within walking distance to shopping n eateries. Staff are all very friendly n they made out stay at the hotel a very memorable one. Hotel is right beside the st Joseph catholic cathedral. A beautiful quaint church. Hotel is quite clean but a bit old. Value for money though. Breakfast was included n there was a set menu for us to choose from. Limited choice though. It’s a 5 story walk up hotel with no elevator so be prepared ! Walking distance to the famous Hoan Kiem lake. 20 mins walk to the night market. Guests from Malaysia. ##### Verified traveller Stayed 3 nights in Jun 2018 ### 10/10 Excellent #### Hyesuk 6 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 위치좋고 편안한 친절한 호텔 가성비 갑 위치최고. 친절한 직원 ##### Hyesuk Stayed 2 nights in Jun 2018 ### 2/10 Terrible #### 성욱 21 May 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### 사우나를 즐기고 싶으시다면 추천드립니다. 2018년 5월 21일 당시 하노이 온도 34도로 조금만 걸어도 땀이줄줄 흐르는 날씨에 4인실 넓은 방에 에어콘은 쥐똥만한 크기의 벽걸이 하나로 온도를 유지하며 이마저도 가스가 없었는지 선풍기보다 못한 성능을 보여줬습니다. 여행중 귀국 비행기 시간이 약간남아서 임시로 잡은 호텔이라 6시간 정도 머물렀지만 제가 베트남에서 이용한 호텔중 가장 기억에 남을 만큼 최악이었습니다. 심지어 엘리베이터 없이 5층을 걸어 올라야 했으니 그날의 짜증이 지금 이 글을 쓰는 순간에도 몰려옵니다. ##### 성욱 Stayed 1 night in May 2018 ### 6/10 Okay #### Verified traveller 17 May 2018 Disliked: Staff & service Overall, you can get way better value staying somewhere else. I am a pretty low maintenance traveler, but I often felt like I was inconveniencing the staff when I made requests or had questions. Downsides: the rooms facing the Cathedral are loud on the top floors--bells ringing, strange barking or pipes, etc.; there was black mold in one of our rooms; the shower fixtures were falling apart; one of our air conditioners kept breaking; 6th floor walkup with a lot of mosquitos in the hallways; no free breakfast which we didn't know until after the fact; staff attitude. Upsides: Perfect location for exploring old town; decent accommodations. I recommend staying across the alley at Splendid Grand (note: there are three "Splendid" hotels right next to each other). We spent a night there and it was fantastic. ##### Verified traveller Stayed 1 night in May 2018 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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