Title: Hanoi Inner Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Inner Hotel Lakefront hotel connected to a shopping centre in Hanoi with a restaurant ![Lobby](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/1183cfd2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/0503cd43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/3e242745.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/12b8b63b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/5102d380.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hanoi Inner Hotel is steps from Hoan Kiem Lake, blending historic charm with modern comfort. Enjoy meals at the restaurant, plan cultural tours, or relax with coffee in the lobby. Helpful staff offers dry cleaning and express check-out, services highly valued by past guests. 9.0 Wonderful ## Popular amenities - Parking available - Room service - Housekeeping - 24/7 front desk - Laundry - Air conditioning £21 includes taxes & fees 27 Nov - 28 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6317099&PinnedHotelID=6317099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6317099&PinnedHotelID=6317099&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6317099&PinnedHotelID=6317099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6317099&PinnedHotelID=6317099&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6317099&PinnedHotelID=6317099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6317099&PinnedHotelID=6317099&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6317099&PinnedHotelID=6317099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6317099&PinnedHotelID=6317099&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Double or Twin Room, City View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/b12e6799.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, City View 8.0 Very good 11 reviews ### Highlights Soundproofed Fireplace Air conditioning Fridge LCD TV Hairdryer Designer toiletries Rainfall showerhead - 237 sq ft - City view - Sleeps 3 - 1 Queen Bed OR 2 Large Single Beds ![Honeymoon Double or Twin Room, City View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/4c397e67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Double or Twin Room, City View 7.0 Good 2 reviews ### Highlights Soundproofed Fireplace Air conditioning Fridge LCD TV Hairdryer Designer toiletries Rainfall showerhead - 323 sq ft - City view - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/01f84d7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, City View 7.4 Good 3 reviews ### Highlights Soundproofed Fireplace Air conditioning Fridge LCD TV Hairdryer Designer toiletries Rainfall showerhead - 377 sq ft - City view - Sleeps 4 - 1 Queen Bed and 1 Double Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/01f84d7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, City View ### Highlights Soundproofed Fireplace Air conditioning Fridge LCD TV Hairdryer Designer toiletries Rainfall showerhead - 409 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/0503cd43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 7.8 Good 6 reviews ### Highlights Soundproofed Fireplace Air conditioning Fridge LCD TV Hairdryer Designer toiletries Rainfall showerhead - 237 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/3d2731d8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,000 reviews £114 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=bac9650f-1662-47c7-87d7-ed7a383d0705&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/117000000/116690000/116688300/116688282/5ba37a9d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Dahlia Hotel & Apartments Long Bien - Parking included - Free WiFi - Restaurant - Air conditioning 7.2 Good 9 reviews £19 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-The-Dahlia-Hotel-Apartments.h116688282.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=bac9650f-1662-47c7-87d7-ed7a383d0705&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 423 reviews £107 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=bac9650f-1662-47c7-87d7-ed7a383d0705&top_cur=GBP) Ad ![Premium Double or Twin with Old Quarter View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - Pool - Breakfast included - Spa - Free WiFi 10.0 Exceptional 48 reviews £73 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Solis-Hotel.h117697862.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=bac9650f-1662-47c7-87d7-ed7a383d0705&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 540 reviews £55 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=bac9650f-1662-47c7-87d7-ed7a383d0705&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Splendid-Star-Boutique-Hotel.h6317099.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Splendid-Star-Boutique-Hotel.h6317099.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02899%2C105.84912&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_q5apTX6Lggf78OPF2HBL3iEOwM=) No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000 #### What's nearby - St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 miles - Hoan Kiem Lake - 3 min walk - 0.2 miles - Hanoi Old Town Night Market - 8 min walk - 0.5 miles - Thang Long Water Puppet Theatre - 8 min walk - 0.5 miles - Hanoi Opera House - 13 min walk - 0.7 miles #### Getting around - Hanoi Railway Station - 16 min walk - Hanoi (HAN-Noi Bai Intl.) - 24 min drive #### Restaurants - ‪Bánh Mỳ Mama - ‬1 min walk - ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk - ‪Quán Gốc Đa - ‬1 min walk - ‪Bánh Gối Lý Quốc Sư - ‬1 min walk - ‪Nem Nướng Nhà Thờ - ‬1 min walk ## About this property ### Hanoi Inner Hotel Hotel near Hoan Kiem Lake St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Hanoi Inner Hotel, which provides dry cleaning/laundry services, a business centre and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi. You'll also find perks such as: - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Express check-out, express check-in and babysitting (surcharge) - A 24-hour front desk, luggage storage and coffee/tea in reception - Guest reviews say great things about the helpful staff Room features All guest rooms at Hanoi Inner Hotel boast perks, such as fireplaces and air conditioning, in addition to amenities, such as free WiFi and computers. Extra conveniences in all rooms include: - Rainfall showers, designer toiletries and hairdryers - 32-inch LCD TVs with cable channels and DVD players - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Family Suite With Balcony | 1 bedroom, Tempur-Pedic beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9350000/9344900/9344862/8f59d578.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eclipse Legend Hotel Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 480 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=9344862&PinnedHotelID=9344862&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite Room With City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/c5ca7d5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free WiFi - 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Beach shuttle (surcharge) - Parking on site (VND 200,000 per night) - Onsite parking options include a carport ### Food and drink - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Family friendly - Babysitting (surcharge) - DVD player - In-room refrigerator - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre ### Outdoors - On the bay - On the boardwalk/promenade ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar near toilet - Lift - Raised toilet seat ### More - 1 building - 6 floors - Built in 2013 - Smoke-free property ## Room amenities ### Bathroom - Designer toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with cable channels - Computer - DVD player ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Fireplace - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 4 per cent for credit card payments Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 250000.0 per night. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 400000 per vehicle (one-way) - Self-parking fee: VND 200000 per night - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: VND 250000.0 per night - Credit card charges are subject to a surcharge of 4 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Boutique Splendid Hotel Splendid Boutique Splendid Boutique Hotel Splendid Star Boutique Splendid Star Boutique Hanoi Splendid Star Boutique Hotel Splendid Star Boutique Hotel Hanoi Splendid Star Hotel Star Boutique Hotel Hanoi Inner Hotel Hotel Hanoi Inner Hotel Hanoi Splendid Star Boutique Hotel Hanoi Inner Hotel Hotel Hanoi 7S Hotel Splendid Star Boutique ## Frequently asked questions ### Is Hanoi Inner Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hanoi Inner Hotel? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hanoi Inner Hotel on 27 Nov 2025 start from £20.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-Splendid-Star-Boutique-Hotel.h6317099.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hanoi Inner Hotel? > Self-parking is available for VND 200000 per night. ### What time is check-in at Hanoi Inner Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at Hanoi Inner Hotel? > Checkout is at noon. Late check-out is available for a fee. ### Does Hanoi Inner Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies. ### Where is Hanoi Inner Hotel located? > Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake and Hanoi Old Town Night Market. Hang Gai Street and Hang Da Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hanoi Inner Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 704 8 - Good 172 6 - Okay 78 4 - Poor 27 2 - Terrible 24 ### 9.0/10 Cleanliness ### 9.6/10 Staff & service ### 7.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Kira 13 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My all time favorite hotel in Hanoi ##### Kira Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Alexander 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best location in Hanoi? Amazing stay, seriously the best location in Hanoi, close to everything but in a quiet street. The best part was maybe the friendliness of Lucy, who helped us with everything from Ha Long Bay to Sapa and Ninh Binh arrangements. ##### Alexander Stayed 2 nights in Apr 2025 ### 8/10 Good #### Malachy 14 Jul 2025 The property is in a great location, close to the old quarter and right next to St. Paul’s Cathedral. The staff were very friendly and helpful when we had a late night arrival. The was quite large had a nice view overlooking the street. It was somewhat noisy at night with motorbikes and cars passing by and the bathroom could benefit from a deep clean. The price was fair for what you get. ##### Malachy Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Corinne 25 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location with very helpful staff ##### Corinne Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Shawn 6 Jul 2025 Disliked: Property conditions & facilities Helpful staff. Close location to many places in the historical district. However, the room is not nearly as nice as the pictures lead you to believe. It’s kind of run down. The AC worked, it was clean enough and it was safe. That’s all that mattered to us. The old saying ‘You Get What You Pay For.’ is still true! ##### Shawn Stayed 4 nights in Jun 2025 ### 8/10 Good #### eugene 21 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good. Was close to everything ##### eugene Stayed 3 nights in Sep 2023 ### 8/10 Good #### Russell 8 Mar 2025 Liked: Cleanliness, staff & service Pictures looked nothing like the property. Toilet leaked, bathroom faucet ready to fall off. Staff was very friendly and helpful. Location was fine. ##### Russell Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Carmen 28 May 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The room was poorly maintained with broken flooring. The shower smelt bad and there were bugs. We complained and the receptionist offered a slightly better room but there were still bugs and so we immediately left and went to a different hotel. I am surprised this is rated above 9.0 on Hotels.com ![Shower gel was broken too](https://a.travel-assets.com/ugc/hotel-reviews/98816a99-0217-4bba-9b08-e405f7c491f7-1748412735807.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Very old and rusted ](https://a.travel-assets.com/ugc/hotel-reviews/87fd0ed0-dce3-41de-a1c7-99a9dfe019c3-1748412753062.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carmen Stayed 3 nights in May 2025 ### 10/10 Excellent #### Mimi Pham 1 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Extremely happy with the room and service Very comfortable room, friendly and convenient, centralised of everything with a walking distance in the old quarter and the city. I will come back and stay here again in the near future ##### Mimi Pham Stayed 2 nights in Dec 2023 ### 8/10 Good #### Jacqueline 19 May 2025 #### Miscommunication The hotel was not bad, but there’s one of the girls that works in the reception that does not know English, and there was a miscommunication ##### Jacqueline Stayed 3 nights in May 2025 ### 10/10 Excellent #### Kira 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a little gem of a hotel and in such a picturesque part of Hanoi near the cathedral and off a very charming street with lots of cute restaurants and shops as well as historic buildings and beautiful trees. Nearby is a convenience store and its easy to catch the bus from here to other parts of Vietnam as well as easy walking to the lake and all the amazing sights of Hanoi old quarter. The rooms are spacious, very clean and well maintained and the host was so extremely helpful to me. I was really happy i found this place and i already booked it for my return trip into the city ##### Kira Stayed 1 night in Jan 2025 ### 8/10 Good #### Soko 11 Mar 2024 The location was quite nice. Check in was smooth. Wifi was ok. Cleanliness was so so. ##### Soko Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Agnes Lamoka Mario 21 May 2024 I didn’t like that they provided drinks in the fridge but you had to pay for it ##### Agnes Lamoka Mario Stayed 7 nights in May 2024 ### 4/10 Poor #### Chieu 17 Aug 2023 Service is poor. The room is not being serviced  ##### Chieu Stayed 3 nights in Aug 2023 ### 8/10 Good #### Yeo Hui 7 Nov 2022 Liked: Cleanliness, staff & service I was shocked to know that the hotel only changed hands 7days before our checked in. The manager was very apologetic of the condition of the room. She is right, truly needs update. But her keen disposition makes a lot of difference and we still got our rest in the room. She is conversant in English, and even helped us with the best rate for the taxi ride to airport. Wish you the best. ##### Yeo Hui ### 2/10 Terrible #### Mario 29 Apr 2024 Disliked: Amenities, property conditions & facilities This has been the worst stay ever. First, we I didn’t get what we booked for. There were no room left in the hotel when we checked in. Had to go to a different one which was really bad. Small, dirty and no amenities. We stayed one night and had to change back to the original hotel which was not great at all. We didn’t get the room we were supposed to. No view and poor conditions of the room and building. This made the stay really unenjoyable. The staff manager the next day couldn’t understand why this happened. She was sorry and ended up paying for our taxi ride to the airport. Good gesture, but doesn’t change the fact that we were really uncomfortable and very much inconvenienced by the experience. I would definitely not recommend this place. ##### Mario Stayed 2 nights in Apr 2024 ### 8/10 Good #### Chris 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities On arrival we were told the air con in our room was faulty and asked to use a temporary room and return in an hour - fine we went out to eat. When we returned after over an hour it still wasn’t fixed and were asked to wait a further 30 mins. The room was OK but not superb, but for the price was fine ##### Chris Stayed 1 night in Oct 2025 ### 8/10 Good #### david 15 Oct 2025 Liked: Cleanliness, staff & service Good location. Decent room. Tv didn’t work. Friendly staff ##### david Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Masataka 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 飛行機の都合で朝4:30のチェックアウトにも応じて頂き、部屋も価格以上の広さにびっくりしました。設備の古さは有りますが、旧市街地のど真ん中に有り、トレインストリートやフォー10等の観光地やグルメ店にも徒歩圏内で行けます。 ![](https://a.travel-assets.com/ugc/hotel-reviews/8edd7a32-52da-43aa-bff8-4c4c5fd97bc7-1759312550968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bd298dc9-fe03-4b7e-9759-229119300fb1-1759312550538.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bab88876-c7b2-48f2-a25c-a452c6d2e4c9-1759312550423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Masataka Stayed 1 night in Sep 2025 ### 6/10 Okay #### jen 7 Aug 2025 Liked: Staff & service Staff really helpful and friendly. Rooms a bit tired looking and lack ventilation, air conditioning is poor ##### jen Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### RIRIKO 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are kind and location is very good ##### RIRIKO Stayed 3 nights in Aug 2025 ### 8/10 Good #### Verified traveller 5 Jul 2025 Liked: Staff & service #### Convenient hotel near the big church This is my second stay at this hotel. Even though the room had a nice big window this time, the condition was quite run down with cracks on the floor and dusts on the chaise. I was told they were thinking about renovation for this room. The reception staff were lovely, the young lady changed the fridge for me as the one in my room was not working. The size of the room is comfortable as I booked for a bigger size room. The location was great as it was 5mins walk to Hoan Kiem lake and had lots of eateries nearby. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Quynh 28 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice mini hotel in an excellent location, 3 mins walk to the church and 5mins to Hoan Kiem lake. There are lots of restaurants and shops nearby. I booked a big room so the size is spacious, good WiFi and lovely staff. I would stay here again. ##### Quynh Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Saho 23 Jun 2025 Liked: Amenities, property conditions & facilities 大聖堂の真裏、ホアンキエム湖から徒歩10分程度と立地は最高でした。 帰りの飛行機の都合で、チェックアウトが早朝4:30頃だったにもかかわらず、優しく迅速に対応してくださり感謝しています。 建物が古いため、ほこりや傷はありましたが、ほぼ寝るためだけに予約した部屋だったので、特に気になりませんでした。 ありがとうございました😊 ##### Saho Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Yoko 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities 立地が良く、ほとんどの行きたいお店に徒歩で行けました。スタッフの女性で英語が堪能な方が、親切で気持ち良い滞在となりました。 ![家族3人旅で、クイーンとダブルベッドで、お部屋も広くて快適でした。](https://a.travel-assets.com/ugc/hotel-reviews/fff1c25c-621c-4867-a683-8b2d228016f3-1749714728267.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![枕元にコンセントもあり、携帯の充電もしやすかったです。](https://a.travel-assets.com/ugc/hotel-reviews/89694da6-3f0b-4acd-ad64-5e241ef1afe6-1749714728145.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yoko Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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