Title: Silk Castle Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Silk Castle Hotel & Spa Travelers find world-class relaxation at this upscale getaway near Hanoi's vibrant night market scene, where convenience meets indulgence ## Photo gallery for Silk Castle Hotel & Spa ![Restaurant - Silk Castle Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/94000000/93020000/93017300/93017242/w2999h2000x0y0-a8db1914.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - Silk Castle Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/94000000/93020000/93017300/93017242/b1dadaa3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | Pillow-top beds, minibar, desk, soundproofing - Silk Castle Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/94000000/93020000/93017300/93017242/9274a8fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Silk Castle Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/94000000/93020000/93017300/93017242/6fbf1a95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, body wraps, body scrubs, facials - Silk Castle Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/94000000/93020000/93017300/93017242/3fc291a5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Silk Castle Hotel & Spa offers elegant accommodations just steps from Hanoi Old Town Night Market. Guests can book rejuvenating body treatments at the spa or head to the sunny terrace café for a relaxing coffee break with views of the surroundings. ## Reviews 7.6 Good ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room £27 includes taxes & fees 7 Jan - 8 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=93017242&PinnedHotelID=93017242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=93017242&PinnedHotelID=93017242&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=93017242&PinnedHotelID=93017242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=93017242&PinnedHotelID=93017242&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=93017242&PinnedHotelID=93017242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=93017242&PinnedHotelID=93017242&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=93017242&PinnedHotelID=93017242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=93017242&PinnedHotelID=93017242&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Superior Double Room, No Windows ![Superior Double Room, No Windows | Pillow-top beds, minibar, desk, soundproofing](https://images.trvl-media.com/lodging/94000000/93020000/93017300/93017242/559dd5b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, No Windows 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Mini-fridge Flat-screen TV Renovated in 2023 Pillow-top bed Hairdryer Designer toiletries - 183 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Twin Room, No Windows ![Pillow-top beds, minibar, desk, soundproofing](https://images.trvl-media.com/lodging/94000000/93020000/93017300/93017242/ecf89a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, No Windows ### Highlights Soundproofed Air conditioning Mini-fridge Flat-screen TV Renovated in 2023 Pillow-top bed Hairdryer Designer toiletries - 183 sq ft - Sleeps 2 - 2 Large Single Beds ### View all photos for Deluxe Double Room, City View ![Deluxe Double Room, City View | Pillow-top beds, minibar, desk, soundproofing](https://images.trvl-media.com/lodging/94000000/93020000/93017300/93017242/79ff661a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, City View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Mini-fridge Flat-screen TV Renovated in 2023 Pillow-top bed Hairdryer Designer toiletries - 194 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room, City View ![Pillow-top beds, minibar, desk, soundproofing](https://images.trvl-media.com/lodging/94000000/93020000/93017300/93017242/e62d0fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, City View ### Highlights Soundproofed Air conditioning Mini-fridge Flat-screen TV Renovated in 2023 Pillow-top bed Hairdryer Designer toiletries - 334 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Large Single Bed ### View all photos for Family Room ![Family Room | Pillow-top beds, minibar, desk, soundproofing](https://images.trvl-media.com/lodging/94000000/93020000/93017300/93017242/133a279d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Mini-fridge Flat-screen TV Renovated in 2023 Pillow-top bed Hairdryer Designer toiletries - 301 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Silk-Castle-Hotel-Spa.h93017242.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Silk-Castle-Hotel-Spa.h93017242.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03230%2C105.85278&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=if-KfCiT-NcPNRw2FepjwFaDw8M=) 52A Cau Go - Hang Bac - Hoan Kiem, Hanoi, 100000 #### What's nearby - Thang Long Water Puppet Theatre \- 1 min walk \- 0.0 miles - The Old Quarter Gallery \- 1 min walk \- 0.0 miles - Hoan Kiem Lake \- 1 min walk \- 0.1 miles - Hanoi Old Town Night Market \- 3 min walk \- 0.2 miles - St. Joseph's Cathedral of Hanoi \- 8 min walk \- 0.5 miles #### Getting around - Hanoi Long Bien Station - 14 min walk - Hanoi (HAN-Noi Bai Intl.) - 38 min drive #### Restaurants - ‪Cafe Đinh - ‬2 min walk - ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk - ‪Bún Thang Bà Đức - ‬1 min walk - ‪Ốc Vi Sài Gòn - ‬1 min walk - ‪O’lake View Restaurant - ‬1 min walk ## About this property ### Silk Castle Hotel & Spa Upscale hotel remodelled in 2023 and located near Hoan Kiem Lake Located close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Silk Castle Hotel & Spa provides a free breakfast buffet, a terrace and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment, a facial or a body scrub. In addition to dry cleaning/laundry services and a restaurant, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Other perks at this hotel include: - A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information - Coffee/tea in reception, a front desk safe and luggage storage - Smoke-free property, a lift and concierge services Room features All guest rooms at Silk Castle Hotel & Spa have comforts, such as air conditioning, in addition to amenities, such as free WiFi and printers. Extra conveniences in all rooms include: - Hydromassage showers, designer toiletries and bidets - 40-inch flat-screen TVs with cable channels - Wardrobes/cupboards, mini fridges and electric kettles ## Similar properties ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/13000000/12070000/12063900/12063801/02d6639e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Foyer Hotel Old Quarter - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 7.6 Good 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=12063801&PinnedHotelID=12063801&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Triple Room, Multiple Beds, No Windows | Hypo-allergenic bedding, memory-foam beds, minibar, desk](https://images.trvl-media.com/lodging/104000000/103060000/103059600/103059593/9c38be5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE SILK GRAND PREMIUM HOTEL & SPA Old Quarter - Breakfast included - Spa - Free Wi-Fi - Air-conditioning 7.8 Good 35 reviews £36 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=103059593&PinnedHotelID=103059593&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92188300/92188244/e56b4bac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE SILK BOUTIQUE HOTEL & SPA Old Quarter - Breakfast included - Spa - Free Wi-Fi - Air-conditioning 6.8 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=92188244&PinnedHotelID=92188244&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Triple Room | Premium bedding, memory-foam beds, minibar, soundproofing](https://images.trvl-media.com/lodging/93000000/92710000/92701900/92701898/e1cb9912.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Renta Hotel & Spa Old Quarter - Breakfast included - Spa - Free Wi-Fi - Air-conditioning 7.6 Good 12 reviews £24 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=92701898&PinnedHotelID=92701898&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/37000000/36080000/36077900/36077850/58a82d3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trang Trang Boutique Hotel Old Quarter - Free Wi-Fi - Air-conditioning - Breakfast available - Bar 8.2 Very good 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=36077850&PinnedHotelID=36077850&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/91000000/90700000/90692100/90692075/ee6e48d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Elpis Hotel & Spa Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 7.2 Good 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=90692075&PinnedHotelID=90692075&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily local cuisine breakfast (VND 100000 per person)](https://images.trvl-media.com/lodging/23000000/22410000/22403700/22403622/3c87d0f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trang Trang Premium Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 111 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=22403622&PinnedHotelID=22403622&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/88000000/87910000/87904300/87904288/279ac4b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Silk Flower Hotel & Spa Old Quarter - Breakfast included - Spa - Free Wi-Fi - Restaurant 8.8 Excellent 21 reviews £35 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=87904288&PinnedHotelID=87904288&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2170000/2160200/2160177/0df923ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victory Legend Hotel & Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 427 reviews £39 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=2160177&PinnedHotelID=2160177&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/89000000/88910000/88905300/88905290/fab898bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Fiesta Grand Hotel Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=88905290&PinnedHotelID=88905290&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Family friendly - Laundry facilities - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Spa - Body scrubs - Body wraps - Facials - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in public areas - Hardwood flooring in room - Lift (200 centimetre wide door) - Tile flooring in public areas - Visual fire alarm - Well-lit path to entrance ### More - 9 floors - Built in 2022 - Renovated entire property - May 2023 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Pillowtop mattress ### Bathroom - Bidet - Designer toiletries - Hair dryer - Hydromassage showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Mini-fridge - Minibar - Paper towels ### More - Air conditioning - Desk - Desk chair - Iron/ironing board on request - Printer - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: VND 250000 (one-way), (up to 6 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Silk Castle Hotel Spa Silk Castle Hotel & Spa Hotel Silk Castle Hotel & Spa Hanoi Silk Castle Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Silk Castle Hotel & Spa pet-friendly? ### How much does it cost to stay at Silk Castle Hotel & Spa? ### How much is parking at Silk Castle Hotel & Spa? ### What time is check-in at Silk Castle Hotel & Spa? ### What time is check-out at Silk Castle Hotel & Spa? ### Does Silk Castle Hotel & Spa provide a shuttle to the airport? ### Where is Silk Castle Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Silk Castle Hotel & Spa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 7.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 16 8 - Good 3 6 - Okay 5 4 - Poor 3 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Birgit 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was clean, staff was very friendly, the breakfast which was included was very good. Would come again any time. ##### Birgit Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Vincent 16 Sept 2024 Liked: Cleanliness, property conditions & facilities Clean friendly staff and good breakfast ##### Vincent Stayed 4 nights in Sep 2024 ### 8/10 Good #### John 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A good hotel where you get what you pay for ##### John Stayed 6 nights in Feb 2025 ### 8/10 Good #### Pablo 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was friendly. Probably was in great condition. Many places to eat. I would recommend the hotel to any travelers. ##### Pablo Stayed 1 night in Jan 2025 ### 8/10 Good #### Alistair 28 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff very pleasant and endlessly helpful with recommendations and bookings. ##### Alistair Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Joshua 18 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in a perfect location. The staff was wonderful and always ready to help. You can also book tours at great prices. ##### Joshua Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### James 12 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Helpful staff. ##### James Stayed 1 night in Sep 2024 ### 10/10 Excellent #### James 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location for old quarter This hotel was perfect location in the old quarter next to the lake and many restaurants and cafes. Swtea was really helpful in providing suggestions of where to eat and helping organise a massage with the staff. Also pepper was very friendly and able to help with booking trips and travel. ##### James Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Johnny 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dzung pepper was extremely friendly, kind and helpful with everything! The front receptionist answered all questions and the door holder works so hard! It was an amazing experience and everyone would enjoy! ##### Johnny Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Maisie 14 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Work being carried out The room was nice and the hotel is in a good locations. We also enjoyed the breakfast. However, it was disappointing to find out that work is being carried out on the roof of the property, that meant drilling noise and other loud construction noises began at 6:30am every day and did not end until 6pm. Would have been nice to have been told about this so we could have cancelled our booking and gone elsewhere, or at least known why we were being woken up to such loud banging noises! ##### Maisie Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Martin 2 Jul 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Very basic hotel , smell of damp. Room small as was toilet& basic shower straight to floor. No great amenities. Breakfast was great included but didn’t have. A quick overnight stay before traveling. Cheap and it reflected it. Would I use again- no. I’d pay a little bit more for comfort & facilities. ##### Martin Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Carl 16 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice affordable hotel. Great staff ##### Carl Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Rashmikant 17 Nov 2023 Liked: Cleanliness, staff & service, amenities Bathroom smiley, rooms very narrow no room for luggage to put and open ##### Rashmikant Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Verified traveller 1 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't bother Do not stay here - read the Google reviews. The rooms are dirty (ours had mold on the walls), tiny and look absolutely nothing like the photos. There are a million other hotels for the same price in the area, avoid this one. We nearly left but our stay was only one night so we stuck it out but I would absolutely never stay here again. The female manager is pretty rude but the gentleman working front desk was nice. ##### Verified traveller Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Bud 20 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/A ##### Bud Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### philip 8 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities · Phillip, our host, and the Silk castle Hotel treated us great. We had researched an itinerary for our time in Hanoi and Phillip reached out prior to our trip and made it a reality with very little stress involved. The value was excellent. All our guides were knowledgeable, kind and spoke fluent English. The arraigned transport was top notch. There wasn’t a moment we felt that we had too much on our plate or too little. right across the alley was Suong Pho which became our preferred way to start the day. The hotel was centrally located in the Old Quarter making everything easy to walk to. We felt safe throughout our stay. Phillip and his family were responsive to any matter of request or question. I had sprained my ankle prior to our arrival and after a long day adventuring in Ninh Binh it was very swollen and painful. I had casually asked Phillip where I could find some ice. He proceeded to hop on his Scooter and was back in a matter of minutes with large bag for which he didn’t even ask for reimbursement. He upgraded our accommodations for our last two nights, per his recommendation, and we found that hotel to exceed our expectations. Overall we were very satisfied with the full line of service provided by Phillip and his family. Our only regret was that we were unable to make it to his invitation for rice wine and a home cooked meal. ##### philip Stayed 1 night in Jul 2023 ### 2/10 Terrible #### TETSUZO 22 Feb 2025 Liked: Property conditions & facilities Disliked: Cleanliness, room comfort #### 臭いが気になる方は無理、ロケーションは最高 There are many differences between the photos and the actual place. I couldn't stand the strong stench (it smelled like sewage), so I asked to change the room, but I couldn't stand the smell, so I gave up one of the three nights and moved to another hotel. Everything is broken and broken. The safe is unusable. There was an outlet, but one of them was unusable. All the cups were tea stained and water stained and unusable. I think the 5-star rating on Google Maps is a mistake. The staff is friendly, but they make a lot of excuses, which is disappointing. I didn't ask for a refund for one night this time, but the room was terrible. The location is great.写真と現場では違う所がたいへん多いです。凄くきつい異臭（かなり下水臭い）で我慢出来ず、部屋を変えて頂きましたが、臭いには勝てなかったので３泊のうち１泊を捨てて他のホテルに移りました。 いたるところ故障、壊れています。 セーフティーボックス使い物になりません。コンセントは有っても片方利用不可でした。コップはどれも茶渋や水垢で使えません。 Googleマップで５つ星は間違いだ と思います。 スタッフはフレンドリーですが言い訳が多く残念です。 今回、１泊分の返金は求めませんでしたが あまりに ひどい お部屋でした。 ロケーションは最高です。 ##### TETSUZO Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### YUNCHUL 7 Jul 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### 화장실에서 청소안한 공용 화장실 냄새나요\` 로컬 분위기 즐기고 싶은 사람에게는 최적입니다. 그러나 화장실 냄새 환장하네요 입실할때는 무슨 약품을 뿌렸는지 냄새가 안났는데, 외부에 한번 갔다오니 몇일 청소안한 공중화장실 냄새가 납니다. 조치하라니 방향제 같은거 뿌려주고 좀 있으면 안날거라고, 도버히 못참아서 방바꿔 달랬더니 우여곡절 긑에 바꾸긴 했는데, 많이 덜하긴 했는데 역시 방향제로 유지되고 있었어요\~ 인도인들이 싼맛에 많이 머무는듯 해요. 다신 가고 싶지 않았어요\~ ##### YUNCHUL Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Katsumi 26 Nov 2023 Liked: Staff & service, amenities 初めてのベトナム旅行でしたが、全てのスタッフが、その時々の問題を、素早く、的確に、また、フレンドリーに、解決してくれました。このホテルのスタッフがいなければ、初めての旅行は、快適なものにならなかったでしょう。 とてもいいホテルマンが、揃っています。ありがとう御座いました。 ##### Katsumi Stayed 1 night in Nov 2023 ### 4/10 Poor #### Verified traveller 9 Oct 2023 Disliked: Property conditions & facilities, room comfort #### Nice location, free breakfast 部屋は思ったより狭かった。朝食会場の隣の部屋だったので、朝スタッフが準備をする音がうるさかった。 朝食は期待ハズレだったが、無料なので仕方ない。朝食は頼めばオムレツやフォーも食べられます。 泊まる日数分、無料の水がもらえます。1本はキャップの蓋が開いていたと思うのでよく注意した方が良いと思う。 部屋のヘアドライヤーは、コードが短すぎた。 ##### Verified traveller Stayed 3 nights in Sep 2023 ### 6/10 Okay #### John 10 Nov 2025 ##### John Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Monica 17 Apr 2025 Liked: Staff & service ##### Monica Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Verified traveller 21 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### JAKE 5 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### JAKE Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jake 2 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jake Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Little Hoi An. 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