Title: Pullman Hanoi Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pullman Hanoi Hotel Mediterranean hotel with winery and full-service spa ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/1c4e0752.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/2c773b47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/be4f2407.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/71fa064a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/74892596.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hoan Kiem Lake in central Hanoi, Pullman Hanoi Hotel offers yoga classes and aromatherapy at the Fit and Spa Lounge. Guests can enjoy international dishes at La Cheminee, shop designer stores, cool off in the outdoor pool, and enjoy happy hour with in-room WiFi. 8.2 Very good ## Popular amenities - - - Pool - Bar - Hot tub - Spa £78 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=523534&PinnedHotelID=523534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=523534&PinnedHotelID=523534&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=523534&PinnedHotelID=523534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=523534&PinnedHotelID=523534&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=523534&PinnedHotelID=523534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=523534&PinnedHotelID=523534&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=523534&PinnedHotelID=523534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=523534&PinnedHotelID=523534&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Deluxe Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/61253962.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 7.6 Good 5 reviews ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning Connecting rooms available Club Lounge Free cots/infant beds TV - 344 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Room, 2 Single Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/b81c65b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, City View 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning Connecting rooms available Club Lounge Free cots/infant beds TV - 344 sq ft - City view - Sleeps 3 - 2 Single Beds ![Deluxe Room, 1 King Bed, Club lounge access, City View (Executive) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/0b82e54b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Club lounge access, City View (Executive) ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning Connecting rooms available Club Lounge Free cots/infant beds TV - 344 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/748bb433.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Single Beds, Club lounge access, Executive Level (Executive) ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning Connecting rooms available Club Lounge Free cots/infant beds TV - 344 sq ft - Sleeps 3 - 2 Single Beds ![Superior Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/3b7f7615.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 8.8 Excellent 5 reviews ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning Connecting rooms available Club Lounge Free cots/infant beds TV - 323 sq ft - City view - Sleeps 3 - 1 King Bed ![Superior Room, 2 Single Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/a6c7fa6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, City View 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning Connecting rooms available Club Lounge Free cots/infant beds TV - 323 sq ft - City view - Sleeps 3 - 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/748bb433.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Club lounge access 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Fireplace Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds TV - 840 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Pullman-Hanoi-Hotel.h523534.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Pullman-Hanoi-Hotel.h523534.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02931%2C105.82924&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hE8bkGfhUzkCRdOFSU7tp2p9k7c=) 40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000 #### What's nearby - Ho Chi Minh Mausoleum - 13 min walk - 0.7 miles - West Lake - 20 min walk - 1.1 miles - St. Joseph's Cathedral of Hanoi - 3 min drive - 1.6 miles - Hoan Kiem Lake - 4 min drive - 1.9 miles - Hanoi Old Town Night Market - 4 min drive - 1.9 miles #### Getting around - Hanoi Railway Station - 8 min drive - Hanoi (HAN-Noi Bai Intl.) - 36 min drive #### Restaurants - ‪Highlands Coffee - ‬2 min walk - ‪Executive Lounge Pullman Hotel - ‬2 min walk - ‪Manwah Lẩu Đài Loan Hotpot 138B Giảng Võ - ‬4 min walk - ‪Ga Trên Cao Cát Linh - ‬3 min walk - ‪Mint Bar @ Pullman Hanoi - ‬1 min walk ## About this property ### Pullman Hanoi Hotel Luxury family-friendly hotel near Ho Chi Minh Mausoleum An attached winery, a terrace and designer shops on-site are just a few of the amenities provided at Pullman Hanoi Hotel. Indulge in a body scrub, aromatherapy and a facial at Fit and Spa Lounge, the on-site spa. The on-site international cuisine buffet restaurant, La Cheminee, offers breakfast, lunch, dinner and happy hour. Yoga classes and fitness classes are offered at the gym; Pullman Hanoi Hotel also has a coffee shop/cafe, a playground and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site. Other perks at this hotel include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and express check-out - Babysitting (surcharge), 4 outdoor pickleball courts and a TV in reception Room features All 240 rooms feature comforts, such as 24-hour room service and fireplaces, as well as perks, such as premium bedding and pillow menus. More conveniences in all rooms include: - Highchairs and free infant beds - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, showers and hairdryers - 32-inch TVs with premium channels - Separate sitting areas, daily housekeeping and desks ## Similar properties ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/d657cf1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lotte Hotel Hanoi Ba Dinh - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,016 reviews £111 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/95000000/94600000/94594600/94594530/21bf03b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND HOTEL du LAC Hanoi Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 590 reviews £96 includes taxes & fees 29 Nov - 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Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 247 reviews £70 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=13099651&PinnedHotelID=13099651&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/56000000/55030000/55026700/55026645/692f6ca5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Living West Hanoi Mỹ Đình - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 107 reviews £65 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=55026645&PinnedHotelID=55026645&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/116000000/115430000/115421200/115421123/cdea080a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Splendid Premium Hotel Old Quarter - Pool - Breakfast included - Spa - Kids pool 9.8 Exceptional 138 reviews £88 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=115421123&PinnedHotelID=115421123&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/f38cce97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L7 WEST LAKE HANOI By LOTTE HOTELS Tay Ho - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 336 reviews £90 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Limo/town car service - Free self parking on site ### Food and drink - Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 23 for adults and USD 11.50 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - La Cheminee - Mint Bar ### Things to do - 4 outdoor pickleball courts - Billiards/pool table - Designer stores - Fitness classes - Full-service spa - Gym - Hot tub - Outdoor pool - Playground - Sauna - Shopping - Steam room - TV in common areas - Winery - Yoga classes ### Family friendly - Babysitting (surcharge) - High chair - In-room cot - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 10 meeting rooms - Business centre - Computer station - Conference centre (6,243 square foot of space) ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Facials - Hot stone massages - Hot tub - In-room massages - Manicures/pedicures - Reflexology - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 14 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1998 - Comprehensive recycling policy - Designated smoking areas (fines apply) - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organised tours and activities - Mediterranean architecture - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Free cot - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) - Select Comfort mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 32-inch TV with premium satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Fireplace - Free daily newspapers - Iron/ironing board on request - LED lighting - Recycling - Safe - Separate sitting area - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 1:00 PM and 6:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The check-in location differs from the property location; go to: \[Executive Lounge for reservation on Executive floor\] Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 40.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 23 for adults and from USD 11.5 for children - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 1:00 PM and 6:00 PM - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 40.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Hanoi Pullman Hanoi Pullman Hotel Hotel Pullman Hanoi Pullman Hanoi Pullman Hanoi Hotel Pullman Hotel Hanoi Pullman Hanoi Hotel Hotel Pullman Hanoi Hotel Hanoi Pullman Hanoi Hotel Hotel Hanoi ## Frequently asked questions ### Does Pullman Hanoi Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Pullman Hanoi Hotel? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Pullman Hanoi Hotel on 1 Nov 2025 start from £77.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-Pullman-Hanoi-Hotel.h523534.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Pullman Hanoi Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Pullman Hanoi Hotel? > Self-parking is free at this property. ### What time is check-in at Pullman Hanoi Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 1:00 PM to 6:00 PM for a fee. ### What time is check-out at Pullman Hanoi Hotel? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Pullman Hanoi Hotel located? > This family-friendly Hanoi hotel is located in the historical district, within 1 mi (2 km) of Van Phuc Diplomatic Corps and Ho Chi Minh Mausoleum. Hoan Kiem Lake is 1.7 mi (2.8 km) away. Hanoi Railway Station is 22 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pullman Hanoi Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.2 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 163 8 - Good 193 6 - Okay 60 4 - Poor 27 2 - Terrible 11 ### 10/10 Excellent #### Jeremy 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed twice at this hotel in same month, each time we had an excellent experience and will return next time we visit Hanoi ##### Jeremy Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Yong Joon 27 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Good ##### Yong Joon Stayed 2 nights in Jun 2025 ### 8/10 Good #### Al 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was a good value for that we paid. Even though it’s not in the Old Quarter which is where most action is and where most tours offer pick up and drop off, it is not far from this area. Breakfast was great and a variety of cuisines, the gym was big and open 24/7, and all the staff we interacted with were very professional and helpful. ##### Al Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Garry 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facility has a great gym, although warm it served its purpose. The facility also has a pickle ball court!! ##### Garry Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### MITHUN 19 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay Nice facilities and courteous staff, which was very helpful. ##### MITHUN Stayed 1 night in Nov 2023 ### 10/10 Excellent #### BERNARD 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is good. ##### BERNARD Stayed 4 nights in Feb 2025 ### 8/10 Good #### Quan 24 Oct 2023 A pleasant place to spend a couple days ##### Quan Stayed 2 nights in Oct 2023 ### 8/10 Good #### Susan 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There’s not much restaurant around the area. Too far from the main cbd( old quarter ). Some of the staff (reception staff ) can’t even understand basic english. Compare to the valet staff, they understand and speak english. Otherwise, the hotel is not bad at all. It’s just the communication is very prostrating. ##### Susan Stayed 4 nights in Jul 2025 ### 8/10 Good #### David 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: Fun trip. Good quality hotel. Pickleball court on site (bonus!) as well as all the regular pool/gym/sauna etc. Cons: service staff taking coffee/tea orders at breakfast buffet couldn’t speak English and didn’t know the difference between coffee and tea. Every day for 5 days they got it wrong and I had to ask 2 or 3 times before I got what I wanted. My laundry wasn’t delivered on time, I needed to chase them up for it at 10pm. Then when it arrived half was missing. I followed up 2x more before I actually got all my laundry I ordered food at the pool and they told me couldn’t give to me with paying up front? I asked them to put it to my room, said she would check. Came back 5 mins later and said it was ok. Weird ![](https://a.travel-assets.com/ugc/hotel-reviews/c3d13e7f-b5ac-4779-8056-86cfc7d4e0bb-1758756197870.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Sue Phay 22 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice luxurious hotel. Staffs are very helpful and professional. Breakfast is more towards continental, will be good to have more local options. ##### Sue Phay Stayed 3 nights in Aug 2023 ### 8/10 Good #### Ha 3 Apr 2025 Liked: Staff & service, amenities Room too small and need some repair. ##### Ha Stayed 5 nights in Mar 2025 ### 2/10 Terrible #### Christian 14 Apr 2025 Disliked: Cleanliness, amenities, property conditions & facilities Terrible location I walked around for ages around dusty streets and trod in dog poo looking for somewhere to eat or get a cold beer. Hotel room is massive and creepy with only two plug sockets that work. Overall it felt like being in a time warp or in North Korea. You need to take a taxi for 15 minutes to get something to eat. Don't bother staying here at all. ##### Christian Stayed 1 night in Apr 2025 ### 8/10 Good #### Jethro 6 Apr 2024 Liked: Cleanliness, staff & service Very helpful staff. Great breakfast selection. Good value hotel. Rooms could use a little upgrading but it has the essentials in place. Swimming pool decking needs fixing. Overall we had a nice. comfortable and enjoyable stay there. ##### Jethro Stayed 5 nights in Mar 2024 ### 8/10 Good #### Svetlana 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel a short taxi ride from the major attractions. Technically, it would be 10-15 walk, too, but sidewalks in the area are filled with parked scooters, plus traffic does not stop for pedestrians on the crosswalk, so walking is challenging. We got to enjoy the pool for one day, but it was closed for renovations on Christmas Day. Maybe check if it open If pool is important for you. Excellent buffet breakfast. Would stay again when they fix the pool. ##### Svetlana Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Carole 17 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Had just 1 night at the pullman this was my 2nd stay here. Note to travellers, get the reception to get your taxi to the airport it will save you a much money as the Hanoi taxis rip foreigners off. ##### Carole Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Monica 6 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities We stayed at the Pullman for a week, and it was the best experience and value in Vietnam. The staff was super friendly and helpful. The rooms were big and clean, and we had our laundry cleaned at very reasonable rates. We had a dedicated breakfast table and the servers knew our drinks. The pool was nice, the gym was huge, and the whirlpool was great. We also played tennis on the grounds. The location was close enough to walk to old quarter for us (~1 mile). Highly recommend the Pullman! ##### Monica Stayed 7 nights in May 2023 ### 6/10 Okay #### Tak Fai 10 May 2024 Liked: Cleanliness, staff & service The bathroom facilities are difficult to use. ##### Tak Fai Stayed 2 nights in May 2024 ### 4/10 Poor #### kelvin 14 Jan 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities wifi was weak, breakfast was bad ##### kelvin Stayed 3 nights in Jan 2023 ### 4/10 Poor #### Wai Man Aidy 31 Oct 2023 Disliked: Property conditions & facilities, room comfort All deco and facilities are old and not enough light in the room. ##### Wai Man Aidy Stayed 1 night in Oct 2023 ### 4/10 Poor #### Thomas Dennis 15 Jul 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Choose another one Bad condition on Hotel Staff that dont know Hotel rules Hotel staff wake you up in the middle of the night ##### Thomas Dennis Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Kean Seng 19 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located near old quarter attraction sites within 30-min walking radius. Room are clean and comfortable. They only open a single wing right now due to renovation. The walking corridor is a bit hot but not a big issue. Swimming pool is a bit dated but it is fine. Walking distance to a lot of restaurants. Breakfast is nice with good selection. For dinner, their usual restaurant is not open, so either you order room service or you can have it at the bar in lobby. But the food is not too good, so for lunch and dinner it is better to eat out. ##### Kean Seng Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Vitaly 1 Mar 2024 Liked: Staff & service Disliked: Property conditions & facilities #### Will not comeback Very good service, but the room was poor, bathroom not clean, shampoo dispensers not working, the room itself the same, room service didn't have a menu, you need to call to ask for a pricewould not expect from 5 star ##### Vitaly Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Sumit 4 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Old property, not maintained well, AC plant unable to take load, hot rooms, property didnt upgrade to new convenient features. ##### Sumit Stayed 3 nights in Jun 2023 ### 4/10 Poor #### Verified traveller 17 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not meet standard and expectations \*Room very dark and dull\* bathroom flush not working \* shower appearance moldy \* Bathroom towels are very old \* Shower door is not close properly. Water came off all over floor\* O'clock in the room is not working \* Lavabove sink water came off all over everytime in use \* Breakfast not enough viarities of Food.\* Carpet appears very old with dark blue color \* Light bulb in the room very low , make the room very DARK ! \* Manager just hear the complain but seemed he might not do anything. Out of his territory ? Or nothing he can do ! ##### Verified traveller Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Kristopher 28 Sept 2025 ##### Kristopher Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hoi An Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Hoi-An-Beach-Resort.h1522088.Hotel-Information) > > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Melia Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information) > > [Tirant Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Tirant-Hotel.h5656996.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Hanoi Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Boutique-Hotel-Spa.h4133988.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP](https://www.expedia.co.uk/Hanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information) > > [SQ HANG GAI HOTEL & SPA](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [La Siesta Premium Hang Be](https://www.expedia.co.uk/Hanoi-Hotels-La-Siesta-Premium-Hang-Be.h35198708.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [InterContinental Hanoi Westlake by IHG](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Westlake.h1848828.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information)