Title: Poonsa Serviced Apartment Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=17775384&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Poonsa Serviced Apartment Hotel in Hanoi - Overview - Rooms - Location - Policies Close to West Lake, Poonsa Serviced Apartment has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 9.4 Exceptional ## Popular amenities - Parking available - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### Apartment, 1 Bedroom ### Highlights Separate sitting area LCD TV Blackout curtains Separate bedroom Deep-soaking bath Rainfall showerhead Rice cooker - 592 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ### Apartment, 2 Bedrooms ### Highlights Separate sitting area LCD TV Blackout curtains 2 bedrooms Deep-soaking bath Rainfall showerhead Rice cooker - 807 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Poonsa-Serviced-Apartment.h17775384.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Poonsa-Serviced-Apartment.h17775384.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03211%2C105.79914&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HPd2uEYP1A8odcu87ox7GLr144Y=) 17TH - 20TH FLOOR, 139 CAU GIAY STREET,, CAU GIAY, Hanoi, Hanoi Province, 10000 #### What's nearby - Thu Le Park \- 5 min walk \- 0.3 miles - Vietnam Museum of Ethnology \- 10 min walk \- 0.6 miles - Lotte Center Hanoi \- 18 min walk \- 1.0 mile - Embassy of Japan \- 20 min walk \- 1.1 miles - West Lake \- 4 min drive \- 1.9 miles #### Getting around - Hanoi Railway Station - 16 min drive - Ga Hà Đông Station - 38 min drive - Hanoi (HAN-Noi Bai Intl.) - 29 min drive #### Restaurants - ‪Bún Miến Ngan 101 Cầu Giấy - ‬2 min walk - ‪Bún Mắm Trộn Phake Số 15 Hẻm 14 Ngách 40 Ngõ 79 Đường Cầu Giấy - ‬5 min walk - ‪Jidai CF 165 Cầu Giấy - ‬3 min walk - ‪Hoàng Quân Quán - ‬6 min walk - ‪Café Cuối Ngõ - ‬7 min walk ## About this property ### Poonsa Serviced Apartment Hotel near Hoan Kiem Lake Near West Lake, Poonsa Serviced Apartment provides everything you need. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - A lift and a front desk safe Room features All guest rooms at Poonsa Serviced Apartment feature comforts, such as separate sitting areas, in addition to Extra amenities include: - Rainfall showers and deep-soaking baths - Separate sitting areas, rice cookers and on-request microwaves ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/89000000/88930000/88928300/88928293/7d428b57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HANZ Hotel Memory Hanoi Hoan Kiem - Parking included - Free WiFi - Air conditioning - 24/7 front desk [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=88928293&PinnedHotelID=88928293&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/94000000/93240000/93237000/93236972/1b46d710.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NHA NGHI HOANG LONG Thach That - Parking included - Free WiFi - Housekeeping [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=93236972&PinnedHotelID=93236972&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11850000/11849700/11849601/937bd46d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camellia Hanoi Hotel Old Quarter - 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by BAY LUXURY Nam Từ Liêm - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk £18 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=119039647&PinnedHotelID=119039647&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/4000000/3880000/3878500/3878471/52b21fec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Time Hotel Ba Dinh - Free WiFi - Restaurant - Air conditioning - Parking available 7.4 Good 85 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=3878471&PinnedHotelID=3878471&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle at scheduled times ### Family friendly - Microwave on request ### Conveniences - Safe at front desk ### Guest services - Housekeeping (limited availability) ### Accessibility - Lift ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathtub or shower - Deep soaking bathtub or rainfall showerhead - Hair dryer (on request) - Towels provided ### Entertainment - 42-inch LCD TV ### Food and drink - Microwave on request - Rice cooker ### More - Iron/ironing board on request - Phone - Separate sitting area ## Policies ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Poonsa Serviced Apartment Aparthotel Hanoi Poonsa Serviced Apartment Aparthotel Poonsa Serviced Apartment Hanoi Poonsa Serviced Hanoi Poonsa Serviced Hanoi Poonsa Serviced Apartment Hotel Poonsa Serviced Apartment Hanoi Poonsa Serviced Apartment Hotel Hanoi ## Frequently asked questions ### How much is parking at Poonsa Serviced Apartment? ### Where is Poonsa Serviced Apartment located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Poonsa Serviced Apartment Reviews ## Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 7 8 - Good 1 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 9.2/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Property conditions & facilities ## Reviews ### 10/10 Excellent #### Tecoa T 23 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice! Great apartment with a fantastic view. ##### Tecoa T Stayed 1 night in Jul 2017 ### 10/10 Excellent #### YADAN 8 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Feel comfortable，it's a good choice. ##### YADAN ### 6/10 Okay #### Verified traveller 1 Apr 2018 Liked: Cleanliness, property conditions & facilities, room comfort Was ok. Haunted for sure as my friends experienced things during their stay with me ##### Verified traveller Stayed 7 nights in Mar 2018 ### 10/10 Excellent #### Verified traveller 22 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apartment. Clean apartment and friendly staff. It is a great place for independent travelers. If you like to come and go with independence this is a great place. Apartment is in great shape and clean. It has a kitchen with all the basics and a great bathroom ( with soaking tub). Cable television , sitting area and bedroom. It was a great place! The city bus stop is just up the block or directly across the trees - very convenient. ##### Verified traveller Stayed 7 nights in Mar 2018 ### 10/10 Excellent #### Verified traveller 10 Mar 2018 Liked: Cleanliness, staff & service, room comfort #### 가격대비 매우 만족스러운 아파트먼트입니다 싼 가격에 넓은 공간을 이용 할 수 있지만 한가지 아쉬운 점은 방음이... 길건너 공사하는 소리에 오토바이 소음은 이른 아침에 기상하게 만들어 줍니다 하지만 가격대비 시설을 생각하면 매우 만족스러운 아파트먼트입니다 같은 건물과 주변에 편의 시설이 많이 있습니다 ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Julian and Sarah 12 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Authentic Ha noi No other tourists taxi to sights Comfortable stay From our first arrival we felt at home The apartment was a haven from the bustling streets spacious and well equipped. The Representative Le Thuy Lien helped us feel welcome and cared for. I cannot fault anything We will try to return. The area has no other tourists and thats interesting Hopefully travellers that follow will be respectful and nice so things do not become spoilt. The apartment is easy to find and taxis stop within 5 mins walk Let them know before you arrive to get help with bags. ##### Julian and Sarah Stayed 5 nights in Jan 2018 ### 8/10 Good #### Nobuhiro 8 Dec 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### チェックイン出来ない。 サービスアパートメントのホテル利用の為、フロントが無く、初めての場合、チェックインに戸惑うと思います。レイトチェックインでしたので、大変な思いをしました。次回からは、大丈夫です。部屋自体は、快適です。 ##### Nobuhiro Stayed 2 nights in Nov 2017 ### 10/10 Excellent #### Verified traveller 7 Jun 2017 Liked: Cleanliness, staff & service, room comfort #### 집 같은 편안함 처음 방문시 17층에 가야하는데, 엘리베이터가 16층까지만 올라가서 약간 당황했습니다. 막상 집에 들어가니 준비도 잘 되어있고, 깨끗하며, 영어되는 직원이 안내하여 만족스럽습니다. ##### Verified traveller Stayed 1 night in May 2017 ### 10/10 Excellent #### YADAN 10 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### YADAN ## Expedia's Latest Trends ### Hotels > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Melia Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information) > > [Tirant Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Tirant-Hotel.h5656996.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Hanoi Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Boutique-Hotel-Spa.h4133988.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP](https://www.expedia.co.uk/Hanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information) > > [SQ HANG GAI HOTEL & SPA](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [La Siesta Premium Hang Be](https://www.expedia.co.uk/Hanoi-Hotels-La-Siesta-Premium-Hang-Be.h35198708.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [InterContinental Hanoi Westlake by IHG](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Westlake.h1848828.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information)