Title: Poonsa Serviced Apartment Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6054458&destination=Hanoi%2C+Vietnam&selected=17775384&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Poonsa Serviced Apartment - Overview - Rooms - Location - Policies Close to West Lake, Poonsa Serviced Apartment has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 9.4 Exceptional ## Popular amenities - Free Wi-Fi - Parking available ## Room options ### Check availability for these dates Tonight [Mar 19 - Mar 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 20 - Mar 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=17775384&PinnedHotelID=17775384&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### Apartment, 1 Bedroom - City view - 592 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### Apartment, 2 Bedrooms - City view - 807 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/84000000/83130000/83122200/83122145/3da541b6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Meritel Hanoi Old Quarter - Pool - Hot tub - Spa - Free Wi-Fi 9.8 Exceptional 541 reviews £102 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information?chkin=2026-4-16&chkout=2026-4-17&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=9cd6ccf3-ff35-4806-b489-d9bcccefaf46&top_cur=GBP) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Poonsa-Serviced-Apartment.h17775384.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Poonsa-Serviced-Apartment.h17775384.Hotel-Information) ## About the area Cau Giay, a neighbourhood in Hanoi, is home to Poonsa Serviced Apartment. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at West Lake and Hoan Kiem Lake. Hanoi Botanical Garden and Goethe-Institut Hanoi are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03211%2C105.79914&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HPd2uEYP1A8odcu87ox7GLr144Y=) 17TH - 20TH FLOOR, 139 CAU GIAY STREET,, CAU GIAY, Hanoi, Hanoi Province, 10000 ### What's nearby - ![A part of the panorama view one can get from the observation deck on level 65 of Hanoi Lotte Center. Entrance fee is around $11 during daytime and $6 during nighttime. The place has food and coffee shops, souvenir stores and some photo booths. There's also a free sky walk space. The fee maybe a bit high, but the place is definitely one to visit in Hanoi ](https://images.trvl-media.com/place/6054458/c344036c-f2e2-4d24-b8b0-225b95027e18.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lotte Center Hanoi 18 min walk \- 1.0 mile - ![Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!](https://images.trvl-media.com/place/3000664655/acb7abd2-59b5-4d09-9a2c-ae42b8c1dcd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 4 min drive \- 1.9 miles - Vietnam Museum of Ethnology 10 min walk \- 0.6 miles - Museum of Ethnology 12 min walk \- 0.7 miles - Australian Embassy 15 min walk \- 0.8 miles ### Getting around - Hanoi Railway Station 16 min drive - Ga Hà Đông Station 38 min drive - Hanoi (HAN-Noi Bai Intl.) 29 min drive ### Restaurants - Bún Mắm Trộn Phake Số 15 Hẻm 14 Ngách 40 Ngõ 79 Đường Cầu Giấy 5 min walk - Bún Miến Ngan 101 Cầu Giấy 2 min walk - Jidai CF 165 Cầu Giấy 3 min walk - Café Cuối Ngõ 7 min walk - Phở Bò 111 1 min walk ## About this property ### Poonsa Serviced Apartment Hotel near Hoan Kiem Lake Near West Lake, Poonsa Serviced Apartment provides everything you need. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - A front desk safe and a lift Room features All guest rooms at Poonsa Serviced Apartment feature comforts, such as separate sitting areas, in addition to Extra amenities include: - Rainfall showers and deep-soaking baths - Separate sitting areas, rice cookers and on-request microwaves ## Similar properties ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9710000/9706200/9706171/9e5e3e4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sakura Hotel Ba Dinh - Free Wi-Fi - Air-conditioning - Laundry room - Room service 8.6 Excellent 173 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=9706171&PinnedHotelID=9706171&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/42000000/41840000/41835700/41835646/c7b66366.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Bloom Ha Noi Cau Giay - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle at scheduled times ### Family friendly - Microwave on request ### Conveniences - Safe at front desk ### Guest services - Housekeeping (limited availability) ### Accessibility - Lift ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathtub or shower - Deep soaking bathtub or rainfall showerhead - Hair dryer (on request) - Towels provided ### Entertainment - 42-inch LCD TV ### Food and drink - Microwave on request - Rice cooker ### More - Iron/ironing board on request - Phone - Separate sitting area ## Policies ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Poonsa Serviced Apartment Aparthotel Hanoi Poonsa Serviced Apartment Aparthotel Poonsa Serviced Apartment Hanoi Poonsa Serviced Hanoi Poonsa Serviced Hanoi Poonsa Serviced Apartment Hotel Poonsa Serviced Apartment Hanoi Poonsa Serviced Apartment Hotel Hanoi ## Frequently asked questions ### How much is parking at Poonsa Serviced Apartment? ### Where is Poonsa Serviced Apartment located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Poonsa Serviced Apartment Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 7 8 - Good 1 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### Tecoa T 23 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice! Great apartment with a fantastic view. ##### Tecoa T Stayed 1 night in Jul 2017 Verified ### 10/10 Excellent #### YADAN 8 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Feel comfortable，it's a good choice. ##### YADAN Verified ### 6/10 Okay #### Verified traveller 1 Apr 2018 Liked: Cleanliness, property conditions & facilities, room comfort Was ok. Haunted for sure as my friends experienced things during their stay with me ##### Verified traveller Stayed 7 nights in Mar 2018 Verified ### 10/10 Excellent #### Verified traveller 22 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apartment. Clean apartment and friendly staff. It is a great place for independent travelers. If you like to come and go with independence this is a great place. Apartment is in great shape and clean. It has a kitchen with all the basics and a great bathroom ( with soaking tub). Cable television , sitting area and bedroom. It was a great place! The city bus stop is just up the block or directly across the trees - very convenient. ##### Verified traveller Stayed 7 nights in Mar 2018 Verified ### 10/10 Excellent #### Verified traveller 10 Mar 2018 Liked: Cleanliness, staff & service, room comfort #### 가격대비 매우 만족스러운 아파트먼트입니다 싼 가격에 넓은 공간을 이용 할 수 있지만 한가지 아쉬운 점은 방음이... 길건너 공사하는 소리에 오토바이 소음은 이른 아침에 기상하게 만들어 줍니다 하지만 가격대비 시설을 생각하면 매우 만족스러운 아파트먼트입니다 같은 건물과 주변에 편의 시설이 많이 있습니다 ##### Verified traveller Stayed 1 night in Mar 2018 Verified ### 10/10 Excellent #### Julian and Sarah 12 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Authentic Ha noi No other tourists taxi to sights Comfortable stay From our first arrival we felt at home The apartment was a haven from the bustling streets spacious and well equipped. The Representative Le Thuy Lien helped us feel welcome and cared for. I cannot fault anything We will try to return. The area has no other tourists and thats interesting Hopefully travellers that follow will be respectful and nice so things do not become spoilt. The apartment is easy to find and taxis stop within 5 mins walk Let them know before you arrive to get help with bags. ##### Julian and Sarah Stayed 5 nights in Jan 2018 Verified ### 8/10 Good #### Nobuhiro 8 Dec 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### チェックイン出来ない。 サービスアパートメントのホテル利用の為、フロントが無く、初めての場合、チェックインに戸惑うと思います。レイトチェックインでしたので、大変な思いをしました。次回からは、大丈夫です。部屋自体は、快適です。 ##### Nobuhiro Stayed 2 nights in Nov 2017 Verified ### 10/10 Excellent #### Verified traveller 7 Jun 2017 Liked: Cleanliness, staff & service, room comfort #### 집 같은 편안함 처음 방문시 17층에 가야하는데, 엘리베이터가 16층까지만 올라가서 약간 당황했습니다. 막상 집에 들어가니 준비도 잘 되어있고, 깨끗하며, 영어되는 직원이 안내하여 만족스럽습니다. ##### Verified traveller Stayed 1 night in May 2017 Verified ### 10/10 Excellent #### YADAN 10 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### YADAN ### Expedia's Latest Trends ### Hotels > - [The Legend Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Legend-Hanoi-Hotel.h110877211.Hotel-Information) > - [Solare De Monte Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Prestige-Hotel-And-Spa.h32439460.Hotel-Information) > - [HALONG BAY 2 DAYS & 1 NIGHT ON LUXURY BOAT](https://www.expedia.co.uk/Hanoi-Hotels-Halong-BAY-2-Days-1-Night-ON-Luxury-Boat.h34648267.Hotel-Information) > - [GM Premium Hotel ](https://www.expedia.co.uk/Hanoi-Hotels-GM-Premium-Hotel.h76325388.Hotel-Information) > - [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > - [Bonjour D'An Nam Home](https://www.expedia.co.uk/Hanoi-Hotels-Atrium-Hanoi-Hotel.h9240730.Hotel-Information) > - [Aurora Premium - A Lifestyle Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Delicacy-Central-Hotel-Spa.h37623423.Hotel-Information) > - [May De Ville Lakeside Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Old-Quarter.h4093050.Hotel-Information) > - [L’HÔTEL du LAC Hanoi ](https://www.expedia.co.uk/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > - [La Passion Premium Cau Go Hotel](https://www.expedia.co.uk/Hanoi-Hotels-La-Passion-Premium-Cau-Go-Hotel.h94690668.Hotel-Information) > - [Hanoi L'heritage Diamond Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Lheritage-Diamond-Hotel-Spa.h29966484.Hotel-Information) > - [Meritel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information) > - [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > - [MAY DE VILLE Crown Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Premier-Hotel-Spa.h83785540.Hotel-Information) > - [Eliana Signature Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Trendy.h3724990.Hotel-Information) > - [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > - [La Nueva Boutique Hotel Ha Noi](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Diamond-Hotel.h3798073.Hotel-Information) > - [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > - [La Dolce Vita](https://www.expedia.co.uk/Hanoi-Hotels-La-Dolce-Vita.h3629239.Hotel-Information) > - [Hanoi Backpackers Hostel & Rooftop bar](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Cozy-Hotel.h37268026.Hotel-Information) > - [H Hôtel L'Art Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-H-Hotel-Ha-Noi.h106642170.Hotel-Information) > - [Le Chanvre Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Le-Chanvre-Hanoi-Hotel-Spa.h96528893.Hotel-Information) > - [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > - [Hanoi Le Chateau Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Le-Chateau-Hotel.h105599551.Hotel-Information) > - [ Peridot Gallery Classic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Peridot-Hotel.h11767551.Hotel-Information) > - [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) ### Flights ### Activities ---