Title: Oriental Suites Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oriental Suites Hotel & Spa Art Deco hotel with full-service spa and 24-hour front desk ![Royal Suites, big balcony | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/93da6194.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily cooked-to-order breakfast (USD 10 per person)](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/8e2615e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/f388046b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/507aa516.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/50a3739c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Oriental Suites Hotel & Spa offers a calm retreat in bustling Hanoi with a coffee shop and Romance restaurant. Enjoy body wraps, massages, in-room WiFi, and dry cleaning services. Guests love the helpful staff and the hotel's convenient location. VIP Access 9.2 Wonderful ## Popular amenities - - - - Bar - Room service - Laundry £49 includes taxes & fees 2 Dec - 3 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 11 - Nov 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/2764955e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 13 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow-top bed Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available Hypo-allergenic bedding available - 215 sq ft - Sleeps 2 - 1 Double Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/a2f5ae85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.8 Excellent 6 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available Free cots/infant beds - 269 sq ft - Sleeps 3 - 1 Double Bed ![Junior Room, Balcony | City view](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/e518abe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Balcony ### Highlights Balcony or patio Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Balcony Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available - 322 sq ft - City view - Sleeps 2 - 1 Double Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/50a3739c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suites, big balcony 9.4 Exceptional 3 reviews ### Highlights Balcony or patio Garden Separate sitting area Soundproofed Fireplace Air conditioning Heating Connecting rooms available Yard Balcony Separate sitting area Fireplace Soundproofed rooms Air-conditioning - 538 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/w2999h2000x0y0-491f143b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, City View ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available Free cots/infant beds - 391 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ![Deluxe Twin Room | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/ab3a9ea5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 7.4 Good 3 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available Free cots/infant beds - 269 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/w2999h2000x0y0-491f143b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Connecting Rooms, City View (Oriental) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Fireplace Soundproofed rooms Air-conditioning Heating Connecting rooms available Free cots/infant beds - 592 sq ft - 2 bedrooms - City view - Sleeps 5 - 1 King Bed and 1 Queen Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/e7a16da4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with City View Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available Hypo-allergenic bedding available - Sleeps 2 ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/f4472c17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suites Connecting Balcony Separate dining area Fireplace Soundproofed rooms Air-conditioning Heating - Sleeps 4 ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/6caa3a71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available Hypo-allergenic bedding available - Sleeps 2 ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/fee65475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 2 Bedrooms, Courtyard View ### Highlights Garden Balcony Separate sitting area Soundproofed Fireplace Air conditioning Heating Connecting rooms available Yard Balcony Separate sitting area Fireplace Soundproofed rooms Air-conditioning - 861 sq ft - 2 bedrooms - City view - Sleeps 5 - 1 King Bed and 1 Queen Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/1fef94b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available Hypo-allergenic bedding available - Sleeps 2 ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/96723b71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Balcony Balcony Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available - Sleeps 2 ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/1fef94b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oriental Suites Connecting Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available Hypo-allergenic bedding available - Sleeps 4 ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/47fbf386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Terrace Suite Balcony Separate dining area Fireplace Soundproofed rooms Air-conditioning Heating - Sleeps 2 ### Family Room With Balcony Fireplace Soundproofed rooms Air-conditioning Heating Connecting/adjoining rooms available Hypo-allergenic bedding available - Sleeps 4 ## You may also like Ad ![2 bars/lounges, lobby lounge, cocktail bar](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/65777e02.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - 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Pool - Spa - Kids pool - Parking included 8.8 Excellent 254 reviews £95 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=066e52e9-bb5f-49c2-8c88-ec3bfd2c9efc&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Oriental-Suite-Hotel-Spa.h2174373.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Oriental-Suite-Hotel-Spa.h2174373.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03320%2C105.85107&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9-7RmDj75LUlblsZnO7HnurFY00=) 58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000 #### What's nearby - Hoan Kiem Lake - 2 min walk - 0.1 miles - Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles - Quan Chuong Gate - 7 min walk - 0.4 miles - Dong Xuan Market - 7 min walk - 0.4 miles - St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles #### Getting around - Hanoi Long Bien Station - 11 min walk - Hanoi (HAN-Noi Bai Intl.) - 39 min drive #### Restaurants - ‪King roti - ‬3 min walk - ‪Peachy Craft Beer Pub - ‬1 min walk - ‪Bancông Cafe & Restaurant - ‬2 min walk - ‪Domino's Pizza - ‬1 min walk - ‪The Little Hanoi - ‬2 min walk ## About this property ### Oriental Suites Hotel & Spa Upscale hotel near Hoan Kiem Lake Located close to Thang Long Water Puppet Theatre and Quan Chuong Gate, Oriental Suites Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a Thai massage, aromatherapy or a body treatment at the on-site spa. The on-site Vietnamese cuisine restaurant, Romance, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi and a hot tub are available to all guests. Additional perks include: - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services - Luggage storage, a lift and tour/ticket information - Smoke-free property, a TV in reception and a 24-hour front desk - Guest reviews speak highly of the helpful staff and location Room features All guest rooms at Oriental Suites Hotel & Spa offer comforts, such as fireplaces and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Hypo-allergenic bedding and pillowtop mattresses - Hydromassage showers, eco-friendly toiletries and hairdryers - LCD TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and heating ## Similar properties ![Family Suite Room With City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/c5ca7d5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 10 Exceptional 1,445 reviews £48 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=116878323&PinnedHotelID=116878323&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6750000/6747600/6747597/539b0fe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Palace Hotel 2 Old Quarter - Breakfast included - 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Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 645 reviews £53 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=16652182&PinnedHotelID=16652182&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (VND 250000 per person)](https://images.trvl-media.com/lodging/30000000/29380000/29374300/29374293/w2999h1999x0y0-27967789.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rex Hanoi Hotel Old Quarter - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 406 reviews £54 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=29374293&PinnedHotelID=29374293&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: USD 10 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Romance ### Things to do - Full-service spa - TV in common areas ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - On a lake ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Sauna - Spa open daily - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 8 floors - Art Deco architecture - At least 80% of food locally-sourced - Built in 2008 - Locally-owned and organised tours and activities - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Hydromassage showerhead - Shower - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Eco-friendly toiletries - Fireplace - Heating - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Minimum check-in age - 17 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 30.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately USD 10 per person - Airport shuttle fee: USD 19 per room (one way) - Rollaway bed fee: USD 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Early check-in is available for groups that reserve 5 rooms or more. Property Registration Number 0106639879 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision ### Property is also known as Serenade Hanoi Serenade Hotel Serenade Hotel Hanoi Oriental Suite Hotel Hanoi Oriental Suite Hotel Oriental Suite Hanoi Oriental Suite Oriental Suite Hotel Spa Oriental Suites Hotel Spa Oriental Suites & Spa Hanoi Oriental Suites Hotel & Spa Hotel Oriental Suites Hotel & Spa Hanoi Oriental Suites Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Oriental Suites Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Oriental Suites Hotel & Spa? > As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Oriental Suites Hotel & Spa on 2 Dec 2025 start from £49.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-Oriental-Suite-Hotel-Spa.h2174373.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Oriental Suites Hotel & Spa? > Check-in start time: 2:00 PM; check-in end time: midnight. ### What time is check-out at Oriental Suites Hotel & Spa? > Checkout is at noon. ### Does Oriental Suites Hotel & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 19 per room applies. ### Where is Oriental Suites Hotel & Spa located? > Located in Old Quarter, this spa hotel is within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Dong Xuan Market and Quan Chuong Gate are also within 10 minutes. Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Oriental Suites Hotel & Spa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 714 8 - Good 215 6 - Okay 46 4 - Poor 16 2 - Terrible 13 ### 9.4/10 Cleanliness ### 9.8/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Viktor 7 Nov 2025 Liked: Cleanliness, property conditions & facilities Modern clean rooms. Friendly helpful staff. ##### Viktor Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kaelene 18 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Loved everything about our stay ##### Kaelene Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Anthony 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff are professional, caring and attentive to our needs; would gladly stay here again ##### Anthony Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Lia 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs there were very helpful and friendly! ##### Lia Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Nikol 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is very nice and knowledgeable. The breakfast that was included in our stay was amazing and the location of the hotel is very convenient! We enjoyed our stay. ##### Nikol Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### wai hung 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### wai hung Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jason 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were very nice. Staff helped us with tours and transportation to the airport. Staff were very friendly. ##### Jason Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location in old town. The area is noisy but couldn't hear it from the room. Included area is a nice touch. Staff is very friendly! ##### Verified traveller Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Cindy 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities It’s our first time in Hanoi and we are so glad we stayed at this hotel. The night market is right in front of the hotel. We shopped till we dropped. The highlight is the remarkable customer service of the staffs. They are so friendly and helpful. We will definitely come back if we visit Hanoi again. Cindy ##### Cindy Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Sameer 10 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, great staff with wonderful assistance throughout the stay. ##### Sameer Stayed 3 nights in May 2023 ### 10/10 Excellent #### Verified traveller 25 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel and good lokation. They could though improve the breakfast. ##### Verified traveller Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Charlie 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was great , only stayed for one night due to Halong bay cruise . Will keep luggage which on cruise which is really good. ##### Charlie Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Daryl 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very very convenient place. 3 mins walk from the lake. ##### Daryl Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mark 24 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities The hotel is very clean and organized, the free buffet breakfast in the morning is excellent. The staff are exceptionally helpful and friendly ##### Mark Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Sarath 5 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff , great breakfast , located at centre of old quarter with walking distance to Dong Xuan market , Hoan Kiem lake and Railway street . ##### Sarath Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Kanapathipillai 27 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Grand Location, Exceptional services from the Staff . ##### Kanapathipillai Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Ingrid 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Oriental Suites and Spa Hotel The staff were amazing. Evelyn was particularly helpful in arranging our trip to Halong Bay which was amazing. She also took good care of our oversized luggage while we were away. The front desk staff were also very friendly and helpful. Breakfast provided a variety of great items. ##### Ingrid Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Maria 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, excellent rooms. Most friendly staff, willing to help. Great buffet breakfast. ##### Maria Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Vladimir 20 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay in the old city centre It was a great stay just for one night near the Hanoi night walking street. Would recommend based on location. ##### Vladimir Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Craig 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location, street closes weekends for Markets at your door. Lake 5 Minute Walk, Beer Corner 10 Minute Walk. One of the most comfortable beds in our last 30 nights in Vietnam. Good Breakfast Selection. Rooms are a bit small but the bed was a winner for us. ##### Craig Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Eduardo 29 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and helpful staff. The hotel is in the old quarter and everything within few steps. ##### Eduardo Stayed 1 night in Sep 2024 ### 6/10 Okay #### Tat 27 Feb 2025 Disliked: Amenities, property conditions & facilities At the middle of the old quarter. Conditions just average. ##### Tat Stayed 2 nights in Jan 2025 ### 8/10 Good #### Tony 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, close to Beer street and Hoan Kiem Lake. Good breakfast and the staff were very helpful. The room has no outside window, the “window” looks into a interior atrium. The weekend night market is located on the same street as the hotel. Overall a great hotel in the heart of Hanoi. ##### Tony Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Vickie 19 Mar 2024 Love this hotel and the staffs! The staffs are very attentive and courteous. The location is excellent for exploring Hanoi Old Town. ##### Vickie Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Sam 15 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff. Messages were spectacular. Clean rooms! ##### Sam Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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