Title: Oriental Suites Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oriental Suites Hotel & Spa A peaceful haven steps from Hoan Kiem Lake where attentive staff welcome travelers and the spa offers post-sightseeing rejuvenation after Vietnamese breakfast ## Photo gallery for Oriental Suites Hotel & Spa ![Daily cooked-to-order breakfast (USD 10 per person) - Oriental Suites Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/8e2615e1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Oriental Suites Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/f388046b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Suites, big balcony | Terrace/patio - Oriental Suites Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/93da6194.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments - Oriental Suites Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/507aa516.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, minibar, in-room safe - Oriental Suites Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/50a3739c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Oriental Suites Hotel & Spa offers a calm retreat in bustling Hanoi with a coffee shop and Romance restaurant. Enjoy body wraps, massages, in-room WiFi, and dry cleaning services. Guests love the helpful staff and the hotel's convenient location. ## Reviews 9.2 Wonderful ## Popular amenities - Free Wi-Fi - Air-conditioning - Bar £42 includes taxes & fees 29 Jan - 30 Jan ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2174373&PinnedHotelID=2174373&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 16 of 16 rooms ### View all photos for Superior Double Room ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/2764955e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 15 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow-top bed - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room With External Window ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/a2f5ae85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room With External Window 8.8 Excellent 6 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 269 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Junior Room, Balcony ![Junior Room, Balcony | City view](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/e518abe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Balcony ### Highlights Balcony or patio Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV - 322 sq ft - Sleeps 2 - 1 Double Bed - City view ### View all photos for Royal Suites, big balcony ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/50a3739c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suites, big balcony 9.4 Exceptional 3 reviews ### Highlights Balcony or patio Garden Separate sitting area Soundproofed Fireplace Air conditioning Heating Connecting rooms available - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - City view ### View all photos for Junior Suite, City View ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/w2999h2000x0y0-491f143b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, City View ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 391 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed - City view ### View all photos for Deluxe Twin Room With External Window ![Deluxe Twin Room With External Window | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/ab3a9ea5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room With External Window 8.0 Very good 4 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 269 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Family Suite, Connecting Rooms, City View (Oriental) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/w2999h2000x0y0-491f143b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Connecting Rooms, City View (Oriental) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Fireplace Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 592 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Queen Bed - City view ### View all photos for Junior Suite with City View ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/e7a16da4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with City View - Sleeps 2 ### View all photos for Royal Suites Connecting ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/f4472c17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suites Connecting - Sleeps 4 ### View all photos for Deluxe Room ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/6caa3a71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Royal Suite, 2 Bedrooms, Courtyard View ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/fee65475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 2 Bedrooms, Courtyard View ### Highlights Garden Balcony Separate sitting area Soundproofed Fireplace Air conditioning Heating Connecting rooms available - 861 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Queen Bed - City view ### View all photos for Superior Double Room ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/1fef94b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ### View all photos for Junior Suite Balcony ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/96723b71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Balcony - Sleeps 2 ### View all photos for Oriental Suites Connecting ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/1fef94b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oriental Suites Connecting - Sleeps 4 ### View all photos for Royal Terrace Suite ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2180000/2174400/2174373/47fbf386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Terrace Suite - Sleeps 2 ### Family Room With Balcony - Sleeps 4 ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 576 reviews £53 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=e03e2d50-d292-4f77-a691-5a783f3b738f&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/29ab8376.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - 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Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 430 reviews £100 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=e03e2d50-d292-4f77-a691-5a783f3b738f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Oriental-Suite-Hotel-Spa.h2174373.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Oriental-Suite-Hotel-Spa.h2174373.Hotel-Information) ## About the area Located in Old Quarter, a neighbourhood in Hanoi, Oriental Suites Hotel & Spa is near a train station and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Quan Chuong Gate and Temple of Literature. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Take the opportunity to explore the area for outdoor excitement like ecotours. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03320%2C105.85107&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9-7RmDj75LUlblsZnO7HnurFY00=) 58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000 ### What's nearby - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 1 min walk \- 0.0 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 2 min walk \- 0.1 miles - ![Thang Long Water Puppet Theatre showing performance art, theatre scenes and nightlife](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 3 min walk \- 0.2 miles - ![Dong Xuan Market featuring interior views and markets](https://images.trvl-media.com/place/6153506/1816335b-f886-4069-8859-931ae843b8e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dong Xuan Market 7 min walk \- 0.4 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 8 min walk \- 0.5 miles ### Getting around - Hanoi Long Bien Station 11 min walk - Hanoi (HAN-Noi Bai Intl.) 39 min drive ### Restaurants - King roti 3 min walk - Bancông Cafe & Restaurant 2 min walk - Domino's Pizza 1 min walk - MẸT Vietnamese Restaurant & Vegetarian Met 2 1 min walk - MẸT Vietnamese restaurant & Vegetarian Food 3 2 min walk ## About this property ### Oriental Suites Hotel & Spa Upscale hotel near Hoan Kiem Lake Located close to Thang Long Water Puppet Theatre and Quan Chuong Gate, Oriental Suites Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a body wrap, a facial or a deep-tissue massage at the on-site spa. The on-site Vietnamese cuisine restaurant, Romance, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi and a hot tub are available to all guests. Additional perks include: - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a TV in reception - Smoke-free property, concierge services and massage treatment rooms - Luggage storage, free newspapers and a front desk safe - Guest reviews speak highly of the helpful staff and location Room features All guest rooms at Oriental Suites Hotel & Spa offer comforts, such as fireplaces and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Hypo-allergenic bedding and pillowtop mattresses - Hydromassage showers, eco-friendly toiletries and hairdryers - LCD TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and heating ## Similar properties ![Reception](https://images.trvl-media.com/lodging/8000000/7420000/7414100/7414092/dfc3fdc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Brilliant Hotel and Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 683 reviews £41 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=7414092&PinnedHotelID=7414092&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6620000/6614100/6614063/c203ba0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Pearl Hotel Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,002 reviews £47 includes taxes & fees 3 Feb - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: USD 10 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Romance ### Things to do - Full-service spa - TV in common areas ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - On a lake ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Sauna - Spa open daily - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 8 floors - Art Deco architecture - At least 80% of food locally-sourced - Built in 2008 - Locally-owned and organised tours and activities - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Hydromassage showerhead - Shower - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Eco-friendly toiletries - Fireplace - Heating - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Minimum check-in age - 17 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 30.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately USD 10 per person - Airport shuttle fee: USD 19 per room (one way) - Rollaway bed fee: USD 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Early check-in is available for groups that reserve 5 rooms or more. Property Registration Number 0106639879 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision ### Property is also known as Serenade Hanoi Serenade Hotel Serenade Hotel Hanoi Oriental Suite Hotel Hanoi Oriental Suite Hotel Oriental Suite Hanoi Oriental Suite Oriental Suite Hotel Spa Oriental Suites Hotel Spa Oriental Suites & Spa Hanoi Oriental Suites Hotel & Spa Hotel Oriental Suites Hotel & Spa Hanoi Oriental Suites Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Oriental Suites Hotel & Spa pet-friendly? ### How much does it cost to stay at Oriental Suites Hotel & Spa? ### What time is check-in at Oriental Suites Hotel & Spa? ### What time is check-out at Oriental Suites Hotel & Spa? ### Does Oriental Suites Hotel & Spa provide a shuttle to the airport? ### Where is Oriental Suites Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Oriental Suites Hotel & Spa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 716 8 - Good 209 6 - Okay 46 4 - Poor 17 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Peter 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very pleasant and clean hotel in a convent location ##### Peter Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Anthony 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were very kind, spoke English, and kept everything clean and tidy. They offered services for transport to and from the airport, as well as suggestions for activities around the city. ##### Anthony Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Paul 15 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Awesome location and fantastic rooms, but the absolute stars of this place are the staff. They were unbelievably kind and helpful. When we accidentally left an item behind on the way to the airport, they contacted us immediately and arranged to have it brought to us at the airport. Exceptional service. Thank you so much. ##### Paul Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Henry 27 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staffs, easy check in ##### Henry Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Clayton 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were excellant, The Room was clean and the breakfast was really good ##### Clayton Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Viktor 7 Nov 2025 Liked: Cleanliness, property conditions & facilities Modern clean rooms. Friendly helpful staff. ##### Viktor Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Anthony 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff are professional, caring and attentive to our needs; would gladly stay here again ##### Anthony Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Lia 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs there were very helpful and friendly! ##### Lia Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Kenneth 5 Apr 2025 Liked: Staff & service, property conditions & facilities The staff were amazing, the real highlight of our stay ##### Kenneth Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lewis 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very central location in Hanoi right in the heart of the old quarter. Staff are very friendly and the room was clean and tidy. ##### Lewis Stayed 3 nights in May 2025 ### 10/10 Excellent #### Amanda 10 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff, good location, good breakfast, all you need for few nights in hanoi ##### Amanda Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Maki 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our rooms, connected 2 rooms, were very spacious. It's in front of busy street with lots of shops and restaurants yet inside the room was quiet. We enjoyed breakfast every morning. They arranged 3 tours for us and it saved our time, and we enjoyed all of them. Very friendly, professional staff. We had to leave early in the morning around 6am for our flight and they even prepared breakfast to go 😊 We would definitely stay again if we have chance to visit Hanoi. ##### Maki Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Brian 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this hotel. Such wonderful staff. Tony and Tracey are the best. Highly recommend you stay here. ##### Brian Stayed 1 night in May 2025 ### 10/10 Excellent #### Kenneth 5 Apr 2025 Liked: Staff & service, property conditions & facilities Our stay was good and the front desk staff and bellboy were very helpfull ##### Kenneth Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Brian 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place with the friendliest staff (ask for Tony and Tracy) ##### Brian Stayed 1 night in May 2025 ### 10/10 Excellent #### Stephen 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. We stayed twice while we in Hanoi. The balcony room was great. Other was fine. Friendly staff, great location and good breakfast. Recommended. Would stay there again. ##### Stephen Stayed 5 nights in May 2025 ### 10/10 Excellent #### Yotam 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good place to stay, stuff are nice and friendly. I received amazing massage as wel ##### Yotam Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Florence 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Night market is just outside of the hotel. Tourist attractions are just nearby. Friendly staff! ##### Florence Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jason 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were very nice. Staff helped us with tours and transportation to the airport. Staff were very friendly. ##### Jason Stayed 3 nights in Mar 2025 ### 8/10 Good #### Zoe 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location of the property was good. Staff were helpful and a great source of advice and information. ##### Zoe Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Juan 19 Mar 2025 #### Excellence! Perfect location, the workers are so nice and helpful. The breakfast is delicious and the rooms are comfortable. I would definitely stay there again. ##### Juan Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Brooks 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was welcoming and helpful arranging transportation. I loved the night market being right outside the hotel. Breakfast was delicious and the room was fabulous ##### Brooks Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### philip 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay at Oriental Hotel. The staff, especially Vivian, Sam, and Bob were super helpful and friendly. It was raining and the street in front of the hotel was blocked off so Bob accompanied us to ensure we met a grab at the correct location. Breakfast is good but there is no dining for dinner. Very charming and quaint atmosphere would definitely stay again if travel brings me back to Hanoi. ##### philip Stayed 3 nights in Jul 2025 ### 8/10 Good #### Jason 21 Oct 2024 Liked: Cleanliness, property conditions & facilities location great! safe area fantastic shower clean and comfortable bed ac good ##### Jason Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Maria 28 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel for families with connecting rooms. Great location and friendly staff. ##### Maria Stayed 2 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Spa Hotels in Berlin](https://www.expedia.co.uk/Berlin-Hotels-Spa-Hotels.0-0-d179892-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Hemel Hempstead](https://www.expedia.co.uk/Hemel-Hempstead-Hotels-Budget-Hotels.0-0-d4655-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Ocean Gate Resort](https://www.expedia.co.uk/Boothbay-Harbor-Hotels-Ocean-Gate-Resort.h893144.Hotel-Information) > > [Hotels in Alicante](https://www.expedia.co.uk/Alicante-Hotels.d356.Travel-Guide-Hotels) > > [The Legend Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Legend-Hanoi-Hotel.h110877211.Hotel-Information) > > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [Apartamentos Sevilla](https://www.expedia.co.uk/Seville-Hotels-Apartamentos-Sevilla.h4900100.Hotel-Information) > > [Hotels in Nashville](https://www.expedia.co.uk/Nashville-Intl-Airport-Hotels.0-aBNA-0.Travel-Guide-Filter-Hotels) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [Hotels with Balcony in Vienna](https://www.expedia.co.uk/Vienna-Hotels-Hotels-With-Balcony.0-0-d178316-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > > [Hotels in Berkhamsted](https://www.expedia.co.uk/Berkhamsted-Hotels.d6125910.Travel-Guide-Hotels) > > [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > > [B&B Pickmere](https://www.expedia.co.uk/Pickmere-Bed-And-Breakfasts.d6244407-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [Secrets Vallarta Bay Puerto Vallarta - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Secrets-Vallarta-Bay-Puerto-Vallarta-Adults-Only-All-Inclusive.h4892432.Hotel-Information) > > [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) ### Flights > [Flights from Birmingham (BHX) to Seawell (BGI)](https://www.expedia.co.uk/lp/flights/bhx/bgi/birmingham-to-bridgetown) > > [Flights from Belfast (BHD) to Santiago de Compostela (SCQ)](https://www.expedia.co.uk/lp/flights/bhd/scq/belfast-to-santiago-de-compostela) > > [Flights from Tremblay-en-France (CDG) to Vecsés (BUD)](https://www.expedia.co.uk/lp/flights/cdg/bud/paris-to-budapest) > > [Flights from Edmonton International Airport (YEG) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/yeg/gla/edmonton-to-glasgow) ### Activities ### Packages > [Java Holidays](https://www.expedia.co.uk/Java.d602075.Holidays-City-Breaks) > > [Sala Holidays](https://www.expedia.co.uk/Sala.d6049825.Holidays-City-Breaks) > > [Goodwood Golf Club](https://www.expedia.co.uk/Goodwood-Golf-Club-Chichester.d6260163.Attraction) ### General > [Visit Saint-Charles](https://www.expedia.co.uk/Marseille-Saint-Charles.dx553248633938961621) ---