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Overview of O'Gallery Premier Hotel & Spa

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Guest reviews

4.7 / 5Exceptional
1,397 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant

Map

What's nearby

Popular LocationHang Da Market1 min walk
Popular LocationVietnamese National Tuong Theatre3 min walk
Popular LocationVietnam National Tuong Theatre3 min walk
AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Choose dates to view prices

  • Premium Room

    4.6/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Deluxe Double or Twin Room

    4.6/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Premier Suite

    4.6/5 guest room rating

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Royal Suite, Balcony

    4.4/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Royal Suite, Terrace

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Premium Connecting Room

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More details
  • Deluxe Connecting Room

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More details
  • Royal Suite, City View

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, O'Gallery Premier Hotel & Spa is in the city centre and near a train station. St. Joseph's Cathedral and Hoa Lo Prison Museum are notable landmarks, and travellers looking to shop may want to visit Hang Da Market and Hang Gai Street. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or My Dinh Aquatics Centre.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Hang Da Market - 1 min walk
  • Vietnamese National Tuong Theatre - 3 min walk
  • Vietnam National Tuong Theatre - 3 min walk
  • Red Moon Gallery - 5 min walk
  • Ly Trieu Quoc Su Pagoda - 6 min walk

Getting around

  • Hanoi Railway Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant with a bar offering international cuisine. Open daily.

About this property

O'Gallery Premier Hotel & Spa

4-star Hanoi hotel in Hoan Kiem, walk to St. Joseph's Cathedral
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Other amenities include massage/treatment rooms, concierge services and dry cleaning. All 55 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find minibars, room service (during limited hours) and electric kettles.
O'Gallery Premier Hotel & Spa offers 55 forms of accommodation with minibars and a safe. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Things to do

Spa services

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities

Conveniences

Lift
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

English
Vietnamese

Outdoors

Terrace

Spa

7 treatment rooms
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Climate control (heating)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Electric kettle
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM and noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 468000.0 per day.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 550000 per vehicle (one-way)
  • Rollaway bed fee: VND 468000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

O'Gallery Premier Hotel Spa
O'gallery Premier & Spa Hanoi
O'Gallery Premier Hotel & Spa Hotel
O'Gallery Premier Hotel & Spa Hanoi
O'Gallery Premier Hotel & Spa Hotel Hanoi

Guest reviews

4.7
Exceptional
5 - Excellent
1,096
4 - Good
251
3 - Okay
32
2 - Mediocre
8
1 - Poor
10
4.7
Cleanliness
4.9
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The customer service was above and beyond. Whilst the hotel is not equipped with facilities like a pool, it is within walking distance of most things in Hanoi and the quality of service was spectacular.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was extremely friendly and helpful. From the bellhop to the restaurant staff they were all quick to help

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

I thought the whole team did a fantastic job. They were courteous, professional and very, very helpful!

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff made this hotel for us. Stella on reception couldn’t have been more helpful when we needed some assistance with finding some products in the Hanoi area. She went above and beyond to help us out, which was really appreciated. Thanks again!

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff stands out as extremely friendly, professional, and helpful. The breakfast was also one of the best free breakfasts i've experienced.

Stayed 2 nights in Feb 2020