Title: Mercure Hanoi La Gare Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6054458&destination=Hanoi%2C+Vietnam&selected=2803142&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Hanoi La Gare A strategic city location near Hanoi Old Town Night Market where travelers can enjoy garden dining and peaceful outdoor spaces ## Photo gallery for Mercure Hanoi La Gare ![Exterior - Mercure Hanoi La Gare (Hanoi)](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/f9273150.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children’s play area – outdoor - Mercure Hanoi La Gare (Hanoi)](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/50f1e6a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room, 1 Double Bed, City View | Minibar, in-room safe, desk, blackout curtains - Mercure Hanoi La Gare (Hanoi)](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/w3000h2247x0y0-4a357c3a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Mercure Hanoi La Gare (Hanoi)](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/2e7f1ba4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views - Mercure Hanoi La Gare (Hanoi)](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/w2986h2250x14y0-6cc30302.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Hanoi La Gare offers travelers proximity to the night market and a calm retreat. Brasserie Le Pavillion serves international dishes with garden views. Guests can relax on the terrace or among greenery. Practical services include dry cleaning and luggage storage. ## Reviews 8.6 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Business services £58 includes taxes & fees 17 Apr - 18 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Privilege, Room, 1 Double Bed with Sofa bed, City View ![Privilege, Room, 1 Double Bed with Sofa bed, City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/59bd2e68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed with Sofa bed, City View - City view - 366 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Classic Superior Room, 1 Double Bed, City View ![Classic Superior Room, 1 Double Bed, City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/2033cc03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Superior Room, 1 Double Bed, City View - City view - 291 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Classic Room, 1 Double Bed, City View ![Classic Room, 1 Double Bed, City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/w3000h2247x0y0-4a357c3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed, City View 9.0 Wonderful 8 reviews - Garden view - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Classic Room, 2 Single Beds, City View ![Classic Room, 2 Single Beds, City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/dbf490a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds, City View 9.0 Wonderful 2 reviews - City view - 258 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Mercure-Hanoi-La-Gare.h2803142.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Mercure-Hanoi-La-Gare.h2803142.Hotel-Information) ## About the area Located in Hoan Kiem, a neighbourhood in Hanoi, Mercure Hanoi La Gare is in a shopping district and near a train station. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Travelling with kids? Consider Food Street Tong Duy Tan and Friendship Cultural Palace. Spend some time exploring the area's activities, including golfing. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02604%2C105.84152&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lAAtggDsbth6R_QbrbnhsfAHC2c=) 94 Ly Thuong Kiet Street Hoan, Hoan Kiem District, Hanoi, 10000 ### What's nearby - ![Train street](https://images.trvl-media.com/place/553248635976265177/7b589e3d-4981-4146-a905-35a297769cf0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Train Street 3 min walk \- 0.2 miles - ![Hoa Lo Prison Museum](https://images.trvl-media.com/place/6115788/aaa0c140-e046-4b4d-8479-8a1c6894d022.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoa Lo Prison Museum 7 min walk \- 0.4 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 12 min walk \- 0.6 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 16 min walk \- 0.9 miles - Center International Trade Fair Hanoi I.C.E 8 min walk \- 0.5 miles ### Getting around - Hanoi Railway Station 3 min walk - Hanoi (HAN-Noi Bai Intl.) 45 min drive ### Restaurants - Mercure Hanoi La Gare 1 min walk - Ibiero Craft Beer Station 2 min walk - Quán Béo 6 min walk - Vit Nam ngu 1 min walk - Veteran 2 min walk ## About this property ### Mercure Hanoi La Gare Upscale family-friendly hotel near Hoan Kiem Lake Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Mercure Hanoi La Gare provides a terrace, a coffee shop/cafe and a garden. The on-site international cuisine restaurant, Brasserie Le Pavillion, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. Other perks include: - Limo/town car service, buffet breakfast (surcharge) and supervised childcare (surcharge) - ATM/banking services, a vegetable garden and a 24-hour front desk - A TV in reception, a banquet hall and multilingual staff Room features All 100 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as late-night room service and free WiFi. More amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 32-inch LCD TVs with premium channels - Free infant beds, electric kettles and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/530000/523300/523251/87fe348a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel du Parc Hanoi Hai Ba Trung - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 1,000 reviews £75 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=523251&PinnedHotelID=523251&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/72000000/71992000/71991902/w3837h2556x3y3-1323f7ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru by Hilton Hanoi Station Hoan Kiem - 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Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 951 reviews £97 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=114496&PinnedHotelID=114496&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/89e84f2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TK123 Hanoi Hotel Hoan Kiem - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room 8.8 Excellent 165 reviews £32 includes taxes & fees 26 Mar - 27 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=15948962&PinnedHotelID=15948962&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/29000000/28950000/28944600/28944557/3c08bd64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Sinfonia Citadel hotel and Spa Hoan Kiem - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.8 Exceptional 284 reviews £69 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=28944557&PinnedHotelID=28944557&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2803142,523251,71991902,6429890,35078910) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge - Limo/town car service ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 330,000 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Brasserie Le Pavillion ### Things to do - 24-hour gym - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Garden - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 9 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2009 - Colonial architecture - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 11 and younger eat free breakfast Rollaway/extra beds are available for VND 975000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 330000 per person - Airport shuttle fee: VND 1267000 per vehicle (return) - Rollaway bed fee: VND 975000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hanoi Mercure Mercure Gare Mercure Gare Hanoi Mercure Gare Hotel Hanoi Mercure Hanoi Mercure Hanoi Gare Mercure Hanoi La Gare Hotel Hanoi Mercure Hanoi Gare Hotel Mercure Gare Hotel Mercure Hanoi La Gare Hotel Mercure Hanoi La Gare Hanoi Mercure Hanoi La Gare Hotel Hanoi ## Frequently asked questions ### Is Mercure Hanoi La Gare pet-friendly? ### How much does it cost to stay at Mercure Hanoi La Gare? ### How much is parking at Mercure Hanoi La Gare? ### What time is check-in at Mercure Hanoi La Gare? ### What time is check-out at Mercure Hanoi La Gare? ### Does Mercure Hanoi La Gare provide a shuttle to the airport? ### Where is Mercure Hanoi La Gare located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Hanoi La Gare Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 106 8 - Good 115 6 - Okay 27 4 - Poor 4 2 - Terrible 3 ## Reviews Verified ### 8/10 Good #### Anne D L 10 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is clean quiet and in a great spot for walking around the old quarter and train street. ##### Anne D L Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Rafael 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel The hotel is excellent. Its location is perfect, close downtown, restaurants, laundry services, markets, etc. The breakfast is amazing, with fruit, scrambled eggs e omelettes made on time, coffe, Vietnamise coffee, yogurt, bread etc. The room is so comfortable and the service is polite. I defintively recommend it. ![](https://a.travel-assets.com/ugc/hotel-reviews/f52c6719-1f99-4663-8a09-f1ac92863524-1757691988039.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64633ba9-15a6-4085-badc-e1e712a6470f-1757691987295.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1cb09805-426c-4e44-ba39-a7cb1c42effe-1757691988597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6256ee20-5573-4e89-b25c-540bc4762c81-1757691988588.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rafael Stayed 4 nights in Sep 2025 Verified ### 8/10 Good #### JORGE 13 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities hotel staff was very helpful and accommodating, great breakfast fare, very clean hotel. ##### JORGE Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Darcie 12 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Well kept room with very kind and helpful staff. Breakfast was excellent! ##### Darcie Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Verified traveller 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Hanoi Close to the Hanoi station. Handful of good local restaurants are in walking distance. Cozy room and nice breakfast. ##### Verified traveller Stayed 2 nights in Jul 2024 Verified ### 8/10 Good #### Trung 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and in a good location, close to many eateries. Bathroom lacked amenities. ##### Trung Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Chen Hong 25 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 4 star service indeed Very new room and good location. Definitely a 4 star room and service. But the breakfast is a bit disappointing. Coffee is bad and not many variety of food ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/F964F87745EB6AB0049264E89B0128F2FE9AE2911698217356877.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast ](https://a.travel-assets.com/ugc/hotel-reviews/05834E47FB763991649EE5CF7020B11ABF90C2661698217356623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Too ](https://a.travel-assets.com/ugc/hotel-reviews/10CE75C3B7376FD8D484AC3E20C90C7C298CB81D1698217356514.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Toilet ](https://a.travel-assets.com/ugc/hotel-reviews/4D0469CB79593BE5D49257CF48B4BBC71C1C57F61698217355366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chen Hong Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Michael 30 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property and staff ##### Michael Stayed 1 night in Nov 2024 Verified ### 6/10 Okay #### Prasath 17 Oct 2025 Liked: Cleanliness, staff & service Business like room ##### Prasath Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Paul 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this is an excellent hotel at a very reasonable price "next door" to the old quarter of Hanoi. ##### Paul Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### THAN 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is a bit small but friendly staffs and not the downtown area. ##### THAN Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Hishida 8 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Hishida Stayed 4 nights in Dec 2023 Verified ### 10/10 Excellent #### Viliam 28 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was good, cleanness, room comfort, breakfast. ##### Viliam Stayed 2 nights in Oct 2022 Verified ### 8/10 Good #### Lai Yuin 19 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fuss free business hotel. Will stay again ##### Lai Yuin Stayed 1 night in Apr 2022 Verified ### 10/10 Excellent #### Pamela 29 Mar 2024 Liked: Staff & service, amenities, property conditions & facilities Nice accommodations just not crazy about Hanoi ##### Pamela Stayed 2 nights in Mar 2024 Verified ### 8/10 Good #### Lai Yuin 17 Apr 2022 Liked: Cleanliness, staff & service For business travellers, Mercure would meet most needs. ##### Lai Yuin Stayed 2 nights in Apr 2022 Verified ### 8/10 Good #### Yuichi 25 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and quiet ##### Yuichi Stayed 2 nights in Aug 2022 Verified ### 8/10 Good #### Rajan 4 May 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Value for money Hotel in an excellent location Housekeeping was a little slow in responding to requests. Otherwise, a very good hotel ##### Rajan Stayed 1 night in Apr 2022 Verified ### 8/10 Good #### Rajan 6 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A value for money Hotel, located centrally The toilets are a bit small n the toilet doors don't close properly. Otherwise, an excellent location n a neat and clean hotel with responsive staff ##### Rajan Stayed 1 night in May 2022 Verified ### 10/10 Excellent #### Raffles Kean Yee 31 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities There is a lack of restaurant for breakfast around the hotel. The safest option is to purchase a room with breakfast. ##### Raffles Kean Yee Stayed 1 night in May 2023 Verified ### 8/10 Good #### Fumiyuki 7 Nov 2024 Liked: Cleanliness, staff & service Thank you ##### Fumiyuki Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### HIROMI 15 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly、Kindly ##### HIROMI Stayed 1 night in Aug 2023 Verified ### 6/10 Okay #### Latha 14 Jun 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The washroom is so tiny. No proper door in washroom. Washroom door can’t be fully opened as the toilet obstructs. I’m a short (5ft) and even for me the sink was really, really low. Water splashes everywhere, when tap is turned on. ##### Latha Stayed 4 nights in Jun 2024 Verified ### 6/10 Okay #### Choon Kah Adrian 24 Mar 2025 Liked: Staff & service Disliked: Cleanliness, room comfort #### Unacceptable for a Mercure Location of the hotel is convenient for my work around the area however the room itself is not the most desirable. The pillows provided was flat so I took the extra pillows from the cupboard and I couldn’t sleep the whole night. My neck and my upper back was itching so bad that I threw the 2 pillows from the cupboard onto the floor. Then I wrapped the soft pillow with towel before I could sleep. I suspect it was dust mites from the 2 pillows in the cupboard. For a Mercure, I find this unacceptable ##### Choon Kah Adrian Stayed 2 nights in Mar 2025 Verified ### 4/10 Poor #### husna 28 Nov 2023 Disliked: Staff & service I will be making a formal complaint about this hotel! After a very long and tired day, I was feeling cold and there was limited hot water! I was showering and the water went cold. We called reception who quickly sent someone to look at the issues and they said that this is an ongoing problem and we would have to wait for the water to warm up. This is a joke, I would never have stayed there if I had known this. We stayed there for 2 days (4 of us in 2 rooms) and we all had that problem. ##### husna Stayed 2 nights in Nov 2023 ### Expedia's Latest Trends ### Hotels > - [Solare De Monte Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Prestige-Hotel-And-Spa.h32439460.Hotel-Information) > - [HALONG BAY 2 DAYS & 1 NIGHT ON LUXURY BOAT](https://www.expedia.co.uk/Hanoi-Hotels-Halong-BAY-2-Days-1-Night-ON-Luxury-Boat.h34648267.Hotel-Information) > - [GM Premium Hotel ](https://www.expedia.co.uk/Hanoi-Hotels-GM-Premium-Hotel.h76325388.Hotel-Information) > - [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > - [Bonjour D'An Nam Home](https://www.expedia.co.uk/Hanoi-Hotels-Atrium-Hanoi-Hotel.h9240730.Hotel-Information) > - [Aurora Premium - A Lifestyle Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Delicacy-Central-Hotel-Spa.h37623423.Hotel-Information) > - [May De Ville Lakeside Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Old-Quarter.h4093050.Hotel-Information) > - [L’HÔTEL du LAC Hanoi ](https://www.expedia.co.uk/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > - [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > - [La Passion Premium Cau Go Hotel](https://www.expedia.co.uk/Hanoi-Hotels-La-Passion-Premium-Cau-Go-Hotel.h94690668.Hotel-Information) > - [Hotels with Pool in Fulham](https://www.expedia.co.uk/Fulham-London-Hotels-Hotels-With-Pool.0-n6047479-0-tHotelswithPool.Travel-Guide-Filter-Hotels) > - [Hanoi L'heritage Diamond Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Lheritage-Diamond-Hotel-Spa.h29966484.Hotel-Information) > - [Meritel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information) > - [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > - [MAY DE VILLE Crown Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Premier-Hotel-Spa.h83785540.Hotel-Information) > - [Eliana Signature Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Trendy.h3724990.Hotel-Information) > - [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > - [Hotels in North Wales](https://www.expedia.co.uk/North-Wales-Hotels.d6054276.Travel-Guide-Hotels) > - [La Nueva Boutique Hotel Ha Noi](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Diamond-Hotel.h3798073.Hotel-Information) > - [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > - [La Dolce Vita](https://www.expedia.co.uk/Hanoi-Hotels-La-Dolce-Vita.h3629239.Hotel-Information) > - [Gay-Friendly Hotels in Zakynthos](https://www.expedia.co.uk/Zakynthos-Hotels-Gay-Friendly-Hotel.0-0-d601109-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > - [Hanoi Backpackers Hostel & Rooftop bar](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Cozy-Hotel.h37268026.Hotel-Information) > - [H Hôtel L'Art Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-H-Hotel-Ha-Noi.h106642170.Hotel-Information) > - [Le Chanvre Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Le-Chanvre-Hanoi-Hotel-Spa.h96528893.Hotel-Information) > - [Hanoi Le Chateau Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Le-Chateau-Hotel.h105599551.Hotel-Information) > - [ Peridot Gallery Classic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Peridot-Hotel.h11767551.Hotel-Information) ### Flights ---