Title: Mercure Hanoi La Gare Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Hanoi La Gare Family-friendly hotel with free valet parking and 24-hour fitness centre ## Photo gallery for Mercure Hanoi La Gare ![Exterior - Mercure Hanoi La Gare (Hanoi)](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/f9273150.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Room, 1 Double Bed, City View | Minibar, in-room safe, desk, blackout curtains - Mercure Hanoi La Gare (Hanoi)](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/w3000h2247x0y0-4a357c3a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s play area – outdoor - Mercure Hanoi La Gare (Hanoi)](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/50f1e6a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Mercure Hanoi La Gare (Hanoi)](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/2e7f1ba4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views - Mercure Hanoi La Gare (Hanoi)](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/w2986h2250x14y0-6cc30302.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Hanoi La Gare offers travelers proximity to the night market and a calm retreat. Brasserie Le Pavillion serves international dishes with garden views. Guests can relax on the terrace or among greenery. Practical services include dry cleaning and luggage storage. ## Reviews 8.6 Excellent ## Popular amenities - Bar - Parking included - Room service - Gym - 24/7 front desk £56 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2803142&PinnedHotelID=2803142&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Privilege, Room, 1 Double Bed with Sofa bed, City View ![Privilege, Room, 1 Double Bed with Sofa bed, City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/59bd2e68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed with Sofa bed, City View ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Premium bedding Blackout curtains - 366 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Classic Superior Room, 1 Double Bed, City View ![Classic Superior Room, 1 Double Bed, City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/cb956e92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Superior Room, 1 Double Bed, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Rainfall showerhead Eco-friendly toiletries - 291 sq ft - City view - Sleeps 3 - 1 Double Bed ### View all photos for Classic Room, 1 Double Bed, City View ![Classic Room, 1 Double Bed, City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/w3000h2247x0y0-4a357c3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed, City View 8.8 Excellent 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Hairdryer Eco-friendly toiletries - 258 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Room, 2 Single Beds, City View ![Classic Room, 2 Single Beds, City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803142/dbf490a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds, City View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Hairdryer Eco-friendly toiletries - 258 sq ft - City view - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Mercure-Hanoi-La-Gare.h2803142.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Mercure-Hanoi-La-Gare.h2803142.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02604%2C105.84152&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lAAtggDsbth6R_QbrbnhsfAHC2c=) 94 Ly Thuong Kiet Street Hoan, Hoan Kiem District, Hanoi, 10000 #### What's nearby - Train Street \- 3 min walk \- 0.2 miles - Hoa Lo Prison Museum \- 7 min walk \- 0.4 miles - St. Joseph's Cathedral of Hanoi \- 12 min walk \- 0.6 miles - Hoan Kiem Lake \- 16 min walk \- 0.9 miles - Hanoi Old Town Night Market \- 20 min walk \- 1.1 miles #### Getting around - Hanoi Railway Station - 3 min walk - Hanoi (HAN-Noi Bai Intl.) - 45 min drive #### Restaurants - ‪Ibiero Craft Beer Station - ‬2 min walk - ‪Veteran - ‬2 min walk - ‪Sadhu Vegetarian Restuarant - ‬2 min walk - ‪Bún mọc Bảo Khánh - ‬1 min walk - ‪Vịt Nướng 73 Nam Ngư - ‬1 min walk ## About this property ### Mercure Hanoi La Gare Upscale family-friendly hotel near Hoan Kiem Lake Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Mercure Hanoi La Gare provides a terrace, a coffee shop/cafe and a garden. The on-site international cuisine restaurant, Brasserie Le Pavillion, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. Other perks include: - Free self-parking and valet parking - Limo/town car service, buffet breakfast (surcharge) and supervised childcare (surcharge) - A lift, meeting rooms and a banquet hall Room features All 100 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as late-night room service and free WiFi. More amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 32-inch LCD TVs with premium channels - Free infant beds, electric kettles and daily housekeeping ## Similar properties ![Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/72000000/71992000/71991902/w3837h2556x3y3-1323f7ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru by Hilton Hanoi Station Hoan Kiem - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 138 reviews £45 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=71991902&PinnedHotelID=71991902&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (VND 277200 per person)](https://images.trvl-media.com/lodging/6000000/5480000/5477600/5477538/0de3f211.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Hanoi Hoan Kiem - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 354 reviews £67 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=5477538&PinnedHotelID=5477538&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/113000000/112450000/112449700/112449673/9cd53685.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### M Village Hotel Tho Nhuom Hoan Kiem - Free WiFi - Restaurant - Breakfast available - Laundry 10 Exceptional 1 review £60 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=112449673&PinnedHotelID=112449673&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13100000/13099700/13099651/ab0c7395.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Suites Hanoi Cau Giay - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 252 reviews £66 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=13099651&PinnedHotelID=13099651&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/490000/481600/481549/6d9dd720.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Movenpick Hotel Hanoi Centre Hoan Kiem - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 606 reviews £117 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=481549&PinnedHotelID=481549&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/530000/523600/523534/be4f2407.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Hanoi Hotel Dong Da - Pool - Hot tub - Spa - Parking included 8.2 Very good 458 reviews £83 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=523534&PinnedHotelID=523534&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/530000/523300/523251/87fe348a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel du Parc Hanoi Hai Ba Trung - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 1,002 reviews £66 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=523251&PinnedHotelID=523251&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/2689a8b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Hanoi Thai Ha Dong Da - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 88 reviews £72 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=33718937&PinnedHotelID=33718937&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Asian cuisine ](https://images.trvl-media.com/lodging/4000000/3350000/3347800/3347727/adb75037.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Silk Path Hotel Hanoi Old Quarter - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 269 reviews £45 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3347727&PinnedHotelID=3347727&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/34000000/33180000/33171300/33171257/c9eb4afb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Acoustic Hotel & Spa Hoan Kiem - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 83 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=33171257&PinnedHotelID=33171257&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 330,000 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Brasserie Le Pavillion ### Things to do - 24-hour gym - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Garden - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 9 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2009 - Colonial architecture - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 11 and younger eat free breakfast Rollaway/extra beds are available for VND 975000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 330000 per person - Airport shuttle fee: VND 1267000 per vehicle (return) - Rollaway bed fee: VND 975000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hanoi Mercure Mercure Gare Mercure Gare Hanoi Mercure Gare Hotel Hanoi Mercure Hanoi Mercure Hanoi Gare Mercure Hanoi La Gare Hotel Hanoi Mercure Hanoi Gare Hotel Mercure Gare Hotel Mercure Hanoi La Gare Hotel Mercure Hanoi La Gare Hanoi Mercure Hanoi La Gare Hotel Hanoi ## Frequently asked questions ### Is Mercure Hanoi La Gare pet-friendly? ### How much does it cost to stay at Mercure Hanoi La Gare? ### How much is parking at Mercure Hanoi La Gare? ### What time is check-in at Mercure Hanoi La Gare? ### What time is check-out at Mercure Hanoi La Gare? ### Does Mercure Hanoi La Gare provide a shuttle to the airport? ### Where is Mercure Hanoi La Gare located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Hanoi La Gare Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 104 8 - Good 113 6 - Okay 26 4 - Poor 4 2 - Terrible 3 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Rafael 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel The hotel is excellent. Its location is perfect, close downtown, restaurants, laundry services, markets, etc. The breakfast is amazing, with fruit, scrambled eggs e omelettes made on time, coffe, Vietnamise coffee, yogurt, bread etc. The room is so comfortable and the service is polite. I defintively recommend it. ![](https://a.travel-assets.com/ugc/hotel-reviews/f52c6719-1f99-4663-8a09-f1ac92863524-1757691988039.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64633ba9-15a6-4085-badc-e1e712a6470f-1757691987295.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1cb09805-426c-4e44-ba39-a7cb1c42effe-1757691988597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6256ee20-5573-4e89-b25c-540bc4762c81-1757691988588.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rafael Stayed 4 nights in Sep 2025 ### 8/10 Good #### Anne D L 10 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is clean quiet and in a great spot for walking around the old quarter and train street. ##### Anne D L Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Michael 30 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property and staff ##### Michael Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Paul 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this is an excellent hotel at a very reasonable price "next door" to the old quarter of Hanoi. ##### Paul Stayed 2 nights in Feb 2025 ### 8/10 Good #### THAN 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is a bit small but friendly staffs and not the downtown area. ##### THAN Stayed 1 night in Apr 2025 ### 8/10 Good #### JORGE 13 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities hotel staff was very helpful and accommodating, great breakfast fare, very clean hotel. ##### JORGE Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Darcie 12 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Well kept room with very kind and helpful staff. Breakfast was excellent! ##### Darcie Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Hishida 8 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Hishida Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Viliam 28 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was good, cleanness, room comfort, breakfast. ##### Viliam Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Verified traveller 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Hanoi Close to the Hanoi station. Handful of good local restaurants are in walking distance. Cozy room and nice breakfast. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 8/10 Good #### Lai Yuin 19 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fuss free business hotel. Will stay again ##### Lai Yuin Stayed 1 night in Apr 2022 ### 8/10 Good #### Trung 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and in a good location, close to many eateries. Bathroom lacked amenities. ##### Trung Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Pamela 29 Mar 2024 Liked: Staff & service, amenities, property conditions & facilities Nice accommodations just not crazy about Hanoi ##### Pamela Stayed 2 nights in Mar 2024 ### 8/10 Good #### Lai Yuin 17 Apr 2022 Liked: Cleanliness, staff & service For business travellers, Mercure would meet most needs. ##### Lai Yuin Stayed 2 nights in Apr 2022 ### 8/10 Good #### Yuichi 25 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and quiet ##### Yuichi Stayed 2 nights in Aug 2022 ### 8/10 Good #### Rajan 4 May 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Value for money Hotel in an excellent location Housekeeping was a little slow in responding to requests. Otherwise, a very good hotel ##### Rajan Stayed 1 night in Apr 2022 ### 8/10 Good #### Fumiyuki 7 Nov 2024 Liked: Cleanliness, staff & service Thank you ##### Fumiyuki Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Raffles Kean Yee 31 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities There is a lack of restaurant for breakfast around the hotel. The safest option is to purchase a room with breakfast. ##### Raffles Kean Yee Stayed 1 night in May 2023 ### 8/10 Good #### Rajan 6 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A value for money Hotel, located centrally The toilets are a bit small n the toilet doors don't close properly. Otherwise, an excellent location n a neat and clean hotel with responsive staff ##### Rajan Stayed 1 night in May 2022 ### 8/10 Good #### Chen Hong 25 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 4 star service indeed Very new room and good location. Definitely a 4 star room and service. But the breakfast is a bit disappointing. Coffee is bad and not many variety of food ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/F964F87745EB6AB0049264E89B0128F2FE9AE2911698217356877.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast ](https://a.travel-assets.com/ugc/hotel-reviews/05834E47FB763991649EE5CF7020B11ABF90C2661698217356623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Too ](https://a.travel-assets.com/ugc/hotel-reviews/10CE75C3B7376FD8D484AC3E20C90C7C298CB81D1698217356514.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Toilet ](https://a.travel-assets.com/ugc/hotel-reviews/4D0469CB79593BE5D49257CF48B4BBC71C1C57F61698217355366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chen Hong Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### HIROMI 15 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly、Kindly ##### HIROMI Stayed 1 night in Aug 2023 ### 6/10 Okay #### Latha 14 Jun 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The washroom is so tiny. No proper door in washroom. Washroom door can’t be fully opened as the toilet obstructs. I’m a short (5ft) and even for me the sink was really, really low. Water splashes everywhere, when tap is turned on. ##### Latha Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Choon Kah Adrian 24 Mar 2025 Liked: Staff & service Disliked: Cleanliness, room comfort #### Unacceptable for a Mercure Location of the hotel is convenient for my work around the area however the room itself is not the most desirable. The pillows provided was flat so I took the extra pillows from the cupboard and I couldn’t sleep the whole night. My neck and my upper back was itching so bad that I threw the 2 pillows from the cupboard onto the floor. Then I wrapped the soft pillow with towel before I could sleep. I suspect it was dust mites from the 2 pillows in the cupboard. For a Mercure, I find this unacceptable ##### Choon Kah Adrian Stayed 2 nights in Mar 2025 ### 4/10 Poor #### husna 28 Nov 2023 Disliked: Staff & service I will be making a formal complaint about this hotel! After a very long and tired day, I was feeling cold and there was limited hot water! I was showering and the water went cold. We called reception who quickly sent someone to look at the issues and they said that this is an ongoing problem and we would have to wait for the water to warm up. This is a joke, I would never have stayed there if I had known this. We stayed there for 2 days (4 of us in 2 rooms) and we all had that problem. ##### husna Stayed 2 nights in Nov 2023 ### 6/10 Okay #### MIHO 9 Apr 2025 Disliked: Staff & service 色々なところに徒歩やgrabで行けて便利。ビジネスホテル感覚で利用すれば不満はない。1日2本の水、スリッパ、シャンプーコンディショナー、ボディーソープ、歯ブラシ、ドライヤーも全て揃っていた。ちゃんと清掃もしてくれる。チェックインが深夜でスタッフが1人しかいなくて待たされたのとフロント薄暗く印象が良くなかった。洗面周りなどは少し汚れが残っていたが許容範囲。 ##### MIHO Stayed 3 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [SQ HANG GAI HOTEL & SPA](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [La Siesta Premium Hang Be](https://www.expedia.co.uk/Hanoi-Hotels-La-Siesta-Premium-Hang-Be.h35198708.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [Hoi An Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Hoi-An-Beach-Resort.h1522088.Hotel-Information) > > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [Peninsula Hotel Danang](https://www.expedia.co.uk/Da-Nang-Hotels-Peninsula-Hotel-Danang.h82966581.Hotel-Information) > > [InterContinental Hanoi Westlake by IHG](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Westlake.h1848828.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Hanoi Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Boutique-Hotel-Spa.h4133988.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Tirant Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Tirant-Hotel.h5656996.Hotel-Information) > > [LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP](https://www.expedia.co.uk/Hanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Melia Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Melia-Danang-Beach-Resort.h8340853.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information)