Title: Maro Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Maro Hotel Travelers find a peaceful lakeside retreat at this Hanoi hotel, where days of relaxation balance perfectly with the city's energetic evening scene ## Photo gallery for Maro Hotel ![Property entrance - Maro Hotel (Hanoi)](https://images.trvl-media.com/lodging/17000000/16890000/16884300/16884218/f76039cd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Maro Hotel (Hanoi)](https://images.trvl-media.com/lodging/17000000/16890000/16884300/16884218/ca89a63c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, City View | Premium bedding, pillow-top beds, minibar, in-room safe - Maro Hotel (Hanoi)](https://images.trvl-media.com/lodging/17000000/16890000/16884300/16884218/86851d77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Maro Hotel (Hanoi)](https://images.trvl-media.com/lodging/17000000/16890000/16884300/16884218/c3b09c7a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Maro Hotel (Hanoi)](https://images.trvl-media.com/lodging/17000000/16890000/16884300/16884218/373ec151.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Maro Hotel offers a serene view of Hoan Kiem Lake with in-room WiFi. Guests enjoy on-site shopping, dry cleaning services, and a welcoming bar. The Thang Long Water Puppet Theatre is just a short walk away. ## Reviews 8.8 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Bar - Laundry room - Room service ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=16884218&PinnedHotelID=16884218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=16884218&PinnedHotelID=16884218&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=16884218&PinnedHotelID=16884218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=16884218&PinnedHotelID=16884218&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16884218&PinnedHotelID=16884218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16884218&PinnedHotelID=16884218&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16884218&PinnedHotelID=16884218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16884218&PinnedHotelID=16884218&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16890000/16884300/16884218/18ea23cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Premium bedding Pillow-top bed Rainfall showerhead Hairdryer - 193 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16890000/16884300/16884218/1baf78db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Premium bedding Pillow-top bed Rainfall showerhead Hairdryer - 193 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Family Room ![Family Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16890000/16884300/16884218/9f0d86ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Premium bedding Pillow-top bed Rainfall showerhead Hairdryer - 484 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Suite, City View ![Suite, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16890000/16884300/16884218/5eee2ebf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Pillow-top bed Premium bedding Rainfall showerhead - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Family Condo, 1 Bedroom, City View ![Family Condo, 1 Bedroom, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16890000/16884300/16884218/a0c03062.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Condo, 1 Bedroom, City View ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Pillow-top bed Premium bedding Rainfall showerhead - 322 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Single Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Maro-Hotel.h16884218.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Maro-Hotel.h16884218.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03231%2C105.85244&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vSFkVmTUCi5kvzRFyymsLg-_G-Y=) 64 Cau Go, Hoan Kiem dist., Hanoi, 100000 #### What's nearby - Thang Long Water Puppet Theatre \- 1 min walk \- 0.0 miles - The Old Quarter Gallery \- 1 min walk \- 0.0 miles - Hoan Kiem Lake \- 1 min walk \- 0.1 miles - Hanoi Old Town Night Market \- 3 min walk \- 0.2 miles - St. Joseph's Cathedral of Hanoi \- 8 min walk \- 0.5 miles #### Getting around - Hanoi Long Bien Station - 14 min walk - Hanoi (HAN-Noi Bai Intl.) - 39 min drive #### Restaurants - ‪Cafe Đinh - ‬2 min walk - ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk - ‪Cau Go Restaurant - ‬2 min walk - ‪Mì Vằn Thắn Đinh Liệt - ‬1 min walk - ‪Bún Thang Bà Đức - ‬1 min walk ## About this property ### Maro Hotel Hotel near Hoan Kiem Lake Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Maro Hotel provides a terrace, shopping on-site and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi. Other perks include: - A round-trip airport shuttle (surcharge), babysitting (surcharge) and ATM/banking services - Smoke-free property, multilingual staff and concierge services - Tour/ticket information, a banquet hall and a 24-hour front desk Room features All guest rooms at Maro Hotel offer thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with rainfall showers and bidets - 42-inch flat-screen TVs with cable channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Flat-screen TV](https://images.trvl-media.com/lodging/39000000/38230000/38227700/38227691/b2cc2677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercury Central Hotel Hanoi Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room 8.8 Excellent 23 reviews £163 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=38227691&PinnedHotelID=38227691&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/9000000/8730000/8720100/8720097/f75c1bc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parklane Hanoi Hotel Old Quarter - Spa - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 102 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=8720097&PinnedHotelID=8720097&HadPinnedHotel=true®ionId=-1&adults=2) ![Body treatments, aromatherapy, hot stone massages, deep-tissue massages](https://images.trvl-media.com/lodging/35000000/34950000/34945900/34945895/439b6f63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi La Selva Central Hotel Old Quarter - 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Free Wi-Fi - Air-conditioning - Laundry room - Room service 8.4 Very good 21 reviews £37 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=90707705&PinnedHotelID=90707705&HadPinnedHotel=true®ionId=-1&adults=2) ![City view from property](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/395334b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Bella Rosa Hotel & Travel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 82 reviews £74 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=15230780&PinnedHotelID=15230780&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/112000000/111640000/111632400/111632307/w741h597x0y4-1bd7e9ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Embassy Hotel Hanoi Old Quarter - Breakfast included - Free Wi-Fi - Air-conditioning - Room service 9.0 Wonderful 16 reviews £52 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=111632307&PinnedHotelID=111632307&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/23000000/22410000/22403700/22403622/b5609d86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trang Trang Premium Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 111 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=22403622&PinnedHotelID=22403622&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/9000000/8670000/8661300/8661239/92592d9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Au Coeur d'Hanoi Boutique Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Business services 7.6 Good 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=8661239&PinnedHotelID=8661239&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (VND 250,000 per day) - 24-hour return airport shuttle on request for a surcharge ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Shopping ### Family friendly - Babysitting (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - Lift (100 centimetre wide door) ### More - Banquet hall - Built in 2016 - Smoke-free property ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Detached private bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age - 16 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 600000.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 470000 per vehicle (one way) - Nearby parking fee: VND 250000 per day (984 ft away) - Rollaway bed fee: VND 600000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Maro Hotel Hanoi Maro Hanoi Maro Hotel Hotel Maro Hotel Hanoi Maro Hotel Hotel Hanoi ## Frequently asked questions ### Is Maro Hotel pet-friendly? ### What time is check-in at Maro Hotel? ### What time is check-out at Maro Hotel? ### Does Maro Hotel provide a shuttle to the airport? ### Where is Maro Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Maro Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.6 Location ### 9.2 Staff & service ### 6.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 39 8 - Good 19 6 - Okay 6 4 - Poor 0 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Andrea 9 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is super friendly ##### Andrea Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Daniel 8 Nov 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Friendly staff and great location Great and friendly staff. Location is spot on near to everything. Room could use a renovation as it was worn out. Cleaning could be more thoroughly done as I even found hair in the refrigerator. ##### Daniel Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### CHEOL MIN 12 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 10 days in Maro I and my friend spent 10 days here and it was worth it. If you wanna travel Halong Bay, tell the front manager and he would friendly recommend you the best trip. Among everything, what's great about this hotel is the location :) nice restaurants, nice beer place, beautiful lake are just around. It would be very crowded and you gotta always keep an eye on bikes but, you can literally enjoy everything here. Have a nice trip ! ##### CHEOL MIN Stayed 9 nights in Oct 2024 ### 6/10 Okay #### Timothy 22 Dec 2025 Stay was ok i arrived for breakfast at 9.28 when it finished at 9.30 and they said for me to get noodles down the street instead of offering me anything which considering how much a paid for a very basic room was disappointing. I didn't feel like i had value for money plenty of better options available for less money ##### Timothy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Frank 6 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Enjoyable Very nice ##### Frank Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Mari 7 Apr 2025 #### Very dirty, cockroach Don't go here! Very dirty room, generally not well cleaned. Hairs in the bathroom and living area. A big cockroach walked on the floor, at this point I left the hotel. I had booked 3 nights and they said they would refund me, but now they refuse. I left the hotel without sleeping there. ##### Mari Stayed 3 nights in Mar 2025 ### 2/10 Terrible #### romain 26 Nov 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Disgusting…never more ! ##### romain Stayed 2 nights in Nov 2023 ### 8/10 Good #### Verified traveller 28 Nov 2024 Liked: Staff & service 방이 너무 작다. 가격대비 조금 부족. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Jan 27 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super zentral gelegen Das Hotel hat eine tolle Lage. Das Personal ist sehr freundlich und hilfsbereit. ##### Jan Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### quang 19 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in old quarter. It is within walkable distance to almost everything, everything if you enjoy walks. The room is comfortable and quiet, considering situated on a very busy street. I had many good sleeps even when traffic is horrendous outside. Staff is friendly and attentive. Also perhaps it is better to book ride to and from the airport with them? I paid over 500k viet dong for a one way trip from the airport to the hotel by taxi. When I booked the trip back with the hotel, it was only 300k. It is quite reasonable. I wish I had known before or the hotel had emailed and offered the service. Over all, it is a good hotel located in a very convenient location. ##### quang Stayed 4 nights in Oct 2024 ### 8/10 Good #### Alban 15 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Notre séjour familial au Maro Hôtel Hôtel très bien placé, l'hôtelier nous a donné une grande chambre famille sur cours sans aucun bruit, ce qui était parfait pour nous. Néanmoins, nus avions deux fenêtres sans lumière du jour. Nous conseillons vivement le Maro Hôtel. ##### Alban Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Joni 12 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Vaikka WC on huoneen ulkopuolella, niin ei se minua häirinnyt ja kumminkin on oma WC/Suihku👍 sijainti on loistava ja hiljainen huoneeseen, koska on muutaman satametriä vilkkaimmalta beerstreetiltä! Perus tornitalo yksi huone/kerros niin on ainakin rauhallinen ##### Joni Stayed 1 night in Nov 2023 ### 8/10 Good #### Hirokazu 14 Nov 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities 立地を優先して決めたのでそこについては 良かったです。 部屋は写真より古さを感じ清潔感は少し低いかな。 チェックイン時に冷蔵庫の電源が入らなかったのですが、出掛けている間に交換してくれました。 スタッフの対応は良いです。 特に女性スタッフは翻訳アプリを使い一生懸命対応して くれました。 空港送迎のタクシー手配等お世話になりました。 また利用してもよいかと思います。 ##### Hirokazu Stayed 3 nights in Nov 2022 ### 6/10 Okay #### CHONG POH 31 Dec 2019 Liked: Cleanliness, room comfort Disliked: Staff & service #### Penalties for smoking in the toilet of the rooms I have been penalty for 500,000 for smoking inside my rooms toilet. They should inform me about this regulation while checking in and not during checking out. Anyway I will not use this hotel anymore and will inform my friends and associates about this bad experience. ##### CHONG POH Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 26 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Nej, tyvärr. Rummet var väsentligt mindre än vad bilderna visar. Ingen plats för två öppna resväskor. Ena sidan av sängen hade varken nattduksbord eller hylla att lägga saker på. Stenhård säng och enorm kudde. Jag tog en handduk till kudde. Frukosten hade inga pålägg förutom margarin och sylt. Utöver det, endast ägg, frukt, nudelsoppa. Fruktansvärt lyhört, och stojigt på morgnarna. Rekommenderas inte, trots mycket vänlig personal. ##### Verified traveller Stayed 5 nights in Dec 2019 ### 10/10 Excellent #### Tonnii 27 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort friendly staffs, great location very helpful if ask for opinion on where to shop or day trip advice can arrange airport transport which is very reasonably price. cleanliness is acceptable. ##### Tonnii Stayed 4 nights in Oct 2019 ### 6/10 Okay #### Nestan 28 Aug 2019 Liked: Staff & service Super small rooms with no windows. ##### Nestan Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller 9 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the location , the hotel was clean and family room is bigger than I expected for a small hotel. Staff pretty awesome very helpful. What I didn’t like is they put a bowl of candy sweet on the front desk ,so my kid would love to take it each time we went down LOL 😁 just for a laugh! Thank you MARO !!! ##### Verified traveller Stayed 4 nights in May 2019 ### 8/10 Good #### hyekyung 8 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 갠츈갠츈핳... 룸크기는 작음 하지만 관광시설이 근처에있어서 여행하기 편함 (가격대비 룸은 상당히 작은편에 속함) ##### hyekyung Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller 7 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Fantastic staff. Clean. Great and quick services such as laundry, shopping advice, etc. I'll definitely return there. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Christopher 8 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Hidden Gem in the Heart of Old Quarter WOW! Wish we had booked this place on the front end of our trip in Hanoi! We only stumbled across it because the end of our trip our previous hotel was booked. Lucky for us! This place is situated perfectly in the Old Quarter with a close walk to everything. It's down the by lake plaza so off the main roads, which was nice since we didn't have to march through the crowded and noisy streets to get to this area. We booked the family room which did not face the road so it was very quiet. The room was quite large with a kitchenette and sitting area as well. Very comfortable for our family of three. I will go back here for sure if we visit Hanoi again in the future. The staff was friendly and helpful as well. Thank you Maro Hotel! We really enjoyed our stay with you. ##### Christopher Stayed 1 night in Dec 2018 ### 2/10 Terrible #### a12584 4 Jan 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort ２泊しました。 １泊目深夜着で、部屋に入ると暖房がつきませんでした。スタッフに言うと部屋に来てくれましたがスイッチがつかないと「寒くないからつかない」と言われたので気温9度でさむかったのですが仕方なくその日は過ごしました。もちろん寒すぎて一睡もできませんでした。しかし、次の日はロビーも朝食会場もしっかり暖房はついていました。 私は寒い思いをして我慢したのにあまりに酷い対応だと思います。 ２日目にスタッフに再度暖房がつかない旨を言い、再度対応してもらいました。 しかし、まだ暖房がつかない状態にもかかわらず何度も「ＯＫ！」と言って部屋を出ていこうとしたので、かなり食い下がってエアコンをどうにかする様にお願いしました。 ３０分ぐらいしてやっと着くようになりましたが、なんどもしつこい位言ったりしないと誠実な対応をしてもらえないし、嘘をつかれて放置されます。冬のハノイで暖房なしは相当つらいです。 あと、対応の際、私のベッドの上にすわったり、裸足でのったりされてとてもいやでした。 寝る場所に、裸足で乗るのは不潔だと思います。 ##### a12584 Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Cheng Ming 22 Nov 2018 The staff are friendly and helpful but the room a bit small. ##### Cheng Ming Stayed 1 night in Nov 2018 ### 10/10 Excellent #### DANIEL 14 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort EXCELLENT location! 2 minute walk to Hoan Kiem Lake. The staff (notably: Maria, Eric, Robinson, and Monika) went above and beyond. ALWAYS so pleasant and helpful with any requests or problems. Even sending out someone to buy me some fruits at the market early morning because my bus pickup was so early before breakfast room was open. I stayed in Suite Room (facing busy and noisy street, but noise didn't bother me at all at night). Nice BIG room! Would 100% stay there again, such great location and incredible staff. ##### DANIEL Stayed 4 nights in May 2018 ### 8/10 Good #### Atty, Bangkok, Thailang 26 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location, friendly staff Second time here. Good location to walk around to many local and touristy spots. Good breakfast. Very friendly staff. Would stay there again. ##### Atty Stayed 1 night in Apr 2018 ## Expedia's Latest Trends ### Hotels > [Little Hoi An. 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