Title: Mai Charming Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mai Charming Hotel & Spa Central hotel connected to a shopping centre in Hanoi with a restaurant ![Executive Double Room, City View | Bathroom | Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/2ac7865f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/a46969e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/ee823bda.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/98289af6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/9bfe65c6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Hanoi near Hoan Kiem Lake, Mai Charming Hotel & Spa offers a serene retreat. Guests can enjoy spa treatments, breakfast at the restaurant, and on-site shopping. Amenities include in-room WiFi and dry cleaning services. 8.2 Very good ## Popular amenities - Spa - Housekeeping - 24/7 front desk - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Executive Double Room, City View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/464b03a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, City View ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Microwave Electric kettle - 215 sq ft - City view - Sleeps 3 - 1 Double Bed ![Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/5229a28f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Microwave Electric kettle - 215 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Classic Double Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/4240201b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Electric kettle Minibar - 172 sq ft - Sleeps 2 - 1 Double Bed ![Family Penthouse, 2 Queen Beds, City View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/70dd868b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Penthouse, 2 Queen Beds, City View ### Highlights Soundproofed Air conditioning Fridge LCD TV Private bathroom Hairdryer Microwave Electric kettle - 430 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Mai-Charming-Hotel-Spa.h6703334.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Mai-Charming-Hotel-Spa.h6703334.Hotel-Information) ## About the area Located in Old Quarter neighbourhood, Mai Charming Hotel & Spa is connected to a shopping centre. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03083%2C105.84821&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PaXosa0mVvfT9puCYbtmqIqsvsE=) 29 Hang Bong street, Hoan Kiem dist, Hanoi, 10000 ### What's nearby - Hoan Kiem Lake - 3 min walk - 0.2 miles - St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles - Hanoi Old Town Night Market - 7 min walk - 0.4 miles - Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles - Hanoi Opera House - 17 min walk - 0.9 miles ### Getting around - Hanoi Railway Station - 15 min walk - Hanoi (HAN-Noi Bai Intl.) - 23 min drive ### Restaurants - ‪Phở 10 Lý Quốc Sư - ‬1 min walk - ‪Trung Nguyên Coffee - ‬1 min walk - ‪Loading T - ‬2 min walk - ‪Mỳ Phố - ‬1 min walk - ‪Blackbird Coffee - ‬2 min walk ## About this property ### Mai Charming Hotel & Spa Hotel near Hoan Kiem Lake St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Mai Charming Hotel & Spa, which provides a corner/local shop, a terrace and shopping on-site. Treat yourself to spa services, such as a massage, a body treatment or a facial. The on-site local cuisine restaurant, Mai Charming, serves breakfast. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business centre. Other perks include: - A round-trip airport shuttle (surcharge), multilingual staff and a front desk safe - A 24-hour front desk, a lift and luggage storage - ATM/banking services, tour/ticket information and smoke-free property Room features All guest rooms at Mai Charming Hotel & Spa boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 23-inch LCD TVs with cable channels - Fridges, electric kettles and daily housekeeping ## Similar properties ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/23000000/22140000/22132000/22131979/0348f7a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Paon Hotel & Spa Old Quarter - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 65 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=22131979&PinnedHotelID=22131979&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8110000/8109600/8109589/64da65e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sen Luxury Hotel Cau Giay - Pool - Spa - Parking included - Free WiFi 7.8 Good 33 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=8109589&PinnedHotelID=8109589&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Vietnamese cuisine ](https://images.trvl-media.com/lodging/13000000/12540000/12537700/12537698/6d675c54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Singita Classy Boutique Hotel Old Quarter - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - A restaurant ### Restaurants on site - Mai Charming ### Things to do - Shopping - TV in common areas ### Family friendly - Babysitting - Grocery/convenience store - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Terrace ### Spa - Facials - Manicures/pedicures - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 1 building - 8 floors - Built in 2013 - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 23-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 18 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Mai Charming Mai Charming Boutique Mai Charming Boutique Hanoi Mai Charming Boutique Hotel Mai Charming Boutique Hotel Hanoi Mai Charming Hotel Hanoi Mai Charming Hotel Mai Charming Hanoi Mai Charming Hotel & Spa Hotel Mai Charming Hotel & Spa Hanoi Mai Charming Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Mai Charming Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mai Charming Hotel & Spa? > This hotel doesn't offer parking. ### What time is check-in at Mai Charming Hotel & Spa? > Check-in begins at 2 PM. ### What time is check-out at Mai Charming Hotel & Spa? > Checkout is at noon. ### Does Mai Charming Hotel & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies. ### Where is Mai Charming Hotel & Spa located? > Located in Old Quarter, this hotel is within a 5-minute walk of Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 15 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mai Charming Hotel & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 61 8 - Good 64 6 - Okay 30 4 - Poor 2 2 - Terrible 7 ### 6/10 Okay #### Verified traveller 9 Dec 2019 3rd time for stay here, location is very good but breakfast need to improve. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 6/10 Okay #### HYUNMIN 5 Dec 2019 Liked: Staff & service #### Very good location It's in good location around Old quarter but very small room without window. And mostly old.. Anyway I had been staying with relax. ##### HYUNMIN Stayed 4 nights in Nov 2019 ### 8/10 Good #### Verified traveller 15 Oct 2019 Liked: Cleanliness, staff & service, room comfort ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### ONG 12 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This Hotel is very Central in Hoan Kiem area, with a Nice Dialy Breadfast at Level-7 which can view outside scenery!! ##### ONG Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 16 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### suyoung 13 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### suyoung Stayed 2 nights in Apr 2019 ### 8/10 Good #### Verified traveller 7 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bel hôtel bien placé dans Hanoi et le vieux quartier. Personnel accueillant et très sympatique. Proche de tous les must see de la ville et des vins restaurants. Cependant, notre chambre était sans fenêtre, et elle était extrêmement humide et toute petite. Je vous recommande de payer un extra pour une meilleure chambre. Catherine, de l'agence de voyage de l'hôtel est très bien ainsi qu'il y a un spa. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 6/10 Okay #### SEUNG HUN 26 Mar 2019 Liked: Cleanliness, staff & service #### 잠만 자는거면 좋을듯 직원분은 굉장히 친절해요 아쉬운점은 방이 좁고 창문이 없어서 답답했어요. ##### SEUNG HUN Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller 23 Mar 2019 Liked: Cleanliness, staff & service 서비스 굿,온수 잘나옴^^ 그러나 모기가 있고 방음,약간 퀴퀴한 냄새는 아쉬움 하지만 전체적으로 가성비를 따져봤을때 평균 이상임. ##### Verified traveller Stayed 3 nights in Mar 2019 ### 4/10 Poor #### ゆう, yokohama, jp 6 Jan 2019 Liked: Staff & service Disliked: Property conditions & facilities, room comfort 立地がホアンキエム湖から近くて良いため、利用しました。 朝食は利用しなかったのですが、部屋の設備も良かったと思います。 以下、問題点です。 ・冬の利用だったのですが、エアコンに暖房機能がなかったため、星-1としました。 ・予約していたのにも関わらず、当日部屋がいっぱいで姉妹ホテルに案内されたため、星-1にしました。 ・代わりに案内された姉妹ホテルのグレードが明らかに下で、部屋の設備、朝食、アメニティーの品質がイマイチだったため、星-1にしました。 総合で考えると星2つの評価です。 予約したにも関わらず品質の下がる姉妹ホテルに案内するのは詐欺みたいなものだと思いますので、改善してほしいと思います。 ##### ゆう Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller 30 Dec 2018 ##### Verified traveller Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Steven 28 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mai Charming Stay Staff were friendly and helpful , attentive to my needs. Two thumbs up! ##### Steven Stayed 8 nights in Oct 2018 ### 10/10 Excellent #### Verified traveller 22 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Oct 2018 ### 10/10 Excellent #### NOBU 23 Sept 2018 Liked: Cleanliness, staff & service, room comfort #### 有り難うございました 11日間の旅のアレンジをMr.マイクにして頂き、一人では訪ねる事が困難な土地にも対応して頂きましたので目的地は全部回れ、前回同様に他ホテルのスタッフの皆さんにも感謝しております。思い出に残る良い旅をさせて頂きました。 ##### NOBU Stayed 1 night in Sep 2018 ### 8/10 Good #### Mccartney, MACAO SAR 17 Apr 2018 Liked: Cleanliness, staff & service, room comfort #### 就在三十六行街內，"吃喝買" 非常方便 酒店就在夜市，風景區和還劍湖旅遊區內，非常方便。 酒店附近20米內有便利店，米粉店，商品咨，咖啡廳........不用煩!!! 酒吧街走路只要10分鐘就到......晚上不用怕無聊喔!! ##### Mccartney Stayed 3 nights in Mar 2018 ### 10/10 Excellent #### Jamie 31 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jamie ### 10/10 Excellent #### Jaggy, My 3 Feb 2018 Liked: Staff & service, room comfort #### Overall stay was nice! Strategic location to city and other attraction but not spacious. ##### Jaggy Stayed 2 nights in Jan 2018 ### 4/10 Poor #### Verified traveller 17 Jan 2018 Disliked: Property conditions & facilities, room comfort ##### Verified traveller Stayed 4 nights in Jan 2018 ### 8/10 Good #### 심단비 5 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가성비 괜찮은 곳이에요 ㅎㅎ 저렴한 가격에 친절한 직원. 나쁘지 않은 조식. 돈을 더 내면 더 좋은 곳에 묵을 수도 있겠지만 가격대비 괜찮은 곳입니다 ㅎㅎ ##### 심단비 Stayed 3 nights in Dec 2017 ### 6/10 Okay #### Verified traveller 19 Nov 2017 Liked: Staff & service On 2 different days there was a roach in the sink. The room had a window but the walk directly outside of it blocked natural light. But I did have lots of light coming into my room @ night time from the hallway both through the fan & the cracks in the door seal (loose term). ##### Verified traveller Stayed 3 nights in Nov 2017 ### 10/10 Excellent #### OHMI 13 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 깨끗하고 친절한 곳 객실이 전체적으로 깨끗하고 모든 직원들이 친절했습니다.^^ ##### OHMI Stayed 2 nights in Sep 2017 ### 8/10 Good #### DONGJIN 3 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities ##### DONGJIN Stayed 3 nights in Aug 2017 ### 8/10 Good #### George J 16 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities ##### George J Stayed 1 night in Aug 2017 ### 10/10 Excellent #### shinwoo 5 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 직원분들이 상당히 친절하고 호텔이 전체적으로 깨끗해서 만족스러웠습니다. ##### shinwoo Stayed 3 nights in Jul 2017 ### 10/10 Excellent #### donghyun 16 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### donghyun Stayed 2 nights in May 2017 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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