Title: Mai Charming Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mai Charming Hotel & Spa Travelers find tranquility at this peaceful spa in Hanoi, where rejuvenating massages and body treatments offer a perfect escape from city exploration ## Photo gallery for Mai Charming Hotel & Spa ![Reception - Mai Charming Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/ee823bda.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Mai Charming Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/4dd4edb6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Mai Charming Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/a46969e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Double Room | Minibar, in-room safe, desk, soundproofing - Mai Charming Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/26a612dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet - Mai Charming Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/9bfe65c6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Hanoi near Hoan Kiem Lake, Mai Charming Hotel & Spa offers a serene retreat. Guests can enjoy spa treatments, breakfast at the restaurant, and on-site shopping. Amenities include in-room WiFi and dry cleaning services. ## Reviews 8.2 Very good ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Laundry room ## Room options ### Check availability for these dates Tonight [Feb 16 - Feb 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 17 - Feb 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=6703334&PinnedHotelID=6703334&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Executive Double Room, City View ![Executive Double Room, City View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/464b03a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, City View ### Highlights Soundproofed Air conditioning Fridge LCD TV Hairdryer Private bathroom Microwave Free bottled water - City view - 215 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/5229a28f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Fridge LCD TV Hairdryer Private bathroom Microwave Free bottled water - 215 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Classic Double Room ![Classic Double Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/4240201b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Soundproofed Air conditioning Fridge LCD TV Hairdryer Private bathroom Free bottled water Minibar - 172 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Penthouse, 2 Queen Beds, City View ![Family Penthouse, 2 Queen Beds, City View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6710000/6703400/6703334/70dd868b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Penthouse, 2 Queen Beds, City View ### Highlights Soundproofed Air conditioning Fridge LCD TV Hairdryer Private bathroom Microwave Electric kettle - City view - 430 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Mai-Charming-Hotel-Spa.h6703334.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Mai-Charming-Hotel-Spa.h6703334.Hotel-Information) ## About the area Located in Old Quarter neighbourhood, Mai Charming Hotel & Spa is connected to a shopping centre. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03083%2C105.84821&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PaXosa0mVvfT9puCYbtmqIqsvsE=) 29 Hang Bong street, Hoan Kiem dist, Hanoi, 10000 ### What's nearby - ![Hang Gai Street which includes signage and street scenes](https://images.trvl-media.com/place/6286771/4d43e8d2-38ed-457d-aa30-8cb1c0b17b7d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hang Gai Street 3 min walk \- 0.2 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 3 min walk \- 0.2 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 3 min walk \- 0.2 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 7 min walk \- 0.4 miles - ![Thang Long Water Puppet Theatre showing performance art, theatre scenes and nightlife](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 7 min walk \- 0.4 miles ### Getting around - Hanoi Railway Station 15 min walk - Hanoi (HAN-Noi Bai Intl.) 23 min drive ### Restaurants - Phở 10 Lý Quốc Sư 1 min walk - Trung Nguyên Coffee 1 min walk - Mỳ Phố 1 min walk - Hanoi Garden 1 min walk - Quoc Huong 1 min walk ## About this property ### Mai Charming Hotel & Spa Hotel near St. Joseph's Cathedral of Hanoi Hanoi Old Town Night Market and Hoan Kiem Lake are located near Mai Charming Hotel & Spa, which provides a corner/local shop, a terrace and shopping on-site. Treat yourself to spa services, such as a manicure/pedicure, a body treatment or a massage. The on-site local cuisine restaurant, Mai Charming, serves breakfast. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business centre. Other perks include: - A round-trip airport shuttle (surcharge), smoke-free property and multilingual staff - Massage treatment rooms, luggage storage and concierge services - Tour/ticket information, a front desk safe and a 24-hour front desk Room features All guest rooms at Mai Charming Hotel & Spa boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 23-inch LCD TVs with cable channels - Fridges, electric kettles and daily housekeeping ## Similar properties ![Premium Suite Room With City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/62025ccd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.8 Exceptional 1,245 reviews £40 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=116878323&PinnedHotelID=116878323&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Suite Large Balcony City View | Memory-foam beds, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/7000000/6750000/6747600/6747597/678b1e65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Palace Hotel 2 Old Quarter - 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No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - A restaurant ### Restaurants on site - Mai Charming ### Things to do - Shopping - TV in common areas ### Family friendly - Babysitting - Grocery/convenience store - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Terrace ### Spa - Facials - Manicures/pedicures - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 1 building - 8 floors - Built in 2013 - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 23-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 18 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Mai Charming Mai Charming Boutique Mai Charming Boutique Hanoi Mai Charming Boutique Hotel Mai Charming Boutique Hotel Hanoi Mai Charming Hotel Hanoi Mai Charming Hotel Mai Charming Hanoi Mai Charming Hotel & Spa Hotel Mai Charming Hotel & Spa Hanoi Mai Charming Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Mai Charming Hotel & Spa pet-friendly? ### How much is parking at Mai Charming Hotel & Spa? ### What time is check-in at Mai Charming Hotel & Spa? ### What time is check-out at Mai Charming Hotel & Spa? ### Does Mai Charming Hotel & Spa provide a shuttle to the airport? ### Where is Mai Charming Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mai Charming Hotel & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 61 8 - Good 64 6 - Okay 30 4 - Poor 2 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Verified traveller 10 Aug 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in Hanoi Very good hotel. Usually, I don't like boutique hotels, but this hotel was superb. Great location, great service, and friendly people. I recommend renting the electric bicycle. When you get to the counter, they explain everything in depth to you, which is unusual, but nice. The room itself was great; it had no windows to the outside, but the price I paid was well worth it. The room was very comfortable and it had a great shower and a very efficient toilet. ##### Verified traveller ### 6/10 Okay #### Verified traveller 9 Dec 2019 3rd time for stay here, location is very good but breakfast need to improve. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 6/10 Okay #### HYUNMIN 5 Dec 2019 Liked: Staff & service #### Very good location It's in good location around Old quarter but very small room without window. And mostly old.. Anyway I had been staying with relax. ##### HYUNMIN Stayed 4 nights in Nov 2019 ### 8/10 Good #### ONG 12 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This Hotel is very Central in Hoan Kiem area, with a Nice Dialy Breadfast at Level-7 which can view outside scenery!! ##### ONG Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller 7 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bel hôtel bien placé dans Hanoi et le vieux quartier. Personnel accueillant et très sympatique. Proche de tous les must see de la ville et des vins restaurants. Cependant, notre chambre était sans fenêtre, et elle était extrêmement humide et toute petite. Je vous recommande de payer un extra pour une meilleure chambre. Catherine, de l'agence de voyage de l'hôtel est très bien ainsi qu'il y a un spa. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 6/10 Okay #### SEUNG HUN 26 Mar 2019 Liked: Cleanliness, staff & service #### 잠만 자는거면 좋을듯 직원분은 굉장히 친절해요 아쉬운점은 방이 좁고 창문이 없어서 답답했어요. ##### SEUNG HUN Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller 23 Mar 2019 Liked: Cleanliness, staff & service 서비스 굿,온수 잘나옴^^ 그러나 모기가 있고 방음,약간 퀴퀴한 냄새는 아쉬움 하지만 전체적으로 가성비를 따져봤을때 평균 이상임. ##### Verified traveller Stayed 3 nights in Mar 2019 ### 4/10 Poor #### ゆう, yokohama, jp 6 Jan 2019 Liked: Staff & service Disliked: Property conditions & facilities, room comfort 立地がホアンキエム湖から近くて良いため、利用しました。 朝食は利用しなかったのですが、部屋の設備も良かったと思います。 以下、問題点です。 ・冬の利用だったのですが、エアコンに暖房機能がなかったため、星-1としました。 ・予約していたのにも関わらず、当日部屋がいっぱいで姉妹ホテルに案内されたため、星-1にしました。 ・代わりに案内された姉妹ホテルのグレードが明らかに下で、部屋の設備、朝食、アメニティーの品質がイマイチだったため、星-1にしました。 総合で考えると星2つの評価です。 予約したにも関わらず品質の下がる姉妹ホテルに案内するのは詐欺みたいなものだと思いますので、改善してほしいと思います。 ##### ゆう Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Steven 28 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mai Charming Stay Staff were friendly and helpful , attentive to my needs. Two thumbs up! ##### Steven Stayed 8 nights in Oct 2018 ### 10/10 Excellent #### NOBU 23 Sept 2018 Liked: Cleanliness, staff & service, room comfort #### 有り難うございました 11日間の旅のアレンジをMr.マイクにして頂き、一人では訪ねる事が困難な土地にも対応して頂きましたので目的地は全部回れ、前回同様に他ホテルのスタッフの皆さんにも感謝しております。思い出に残る良い旅をさせて頂きました。 ##### NOBU Stayed 1 night in Sep 2018 ### 8/10 Good #### Mccartney, MACAO SAR 17 Apr 2018 Liked: Cleanliness, staff & service, room comfort #### 就在三十六行街內，"吃喝買" 非常方便 酒店就在夜市，風景區和還劍湖旅遊區內，非常方便。 酒店附近20米內有便利店，米粉店，商品咨，咖啡廳........不用煩!!! 酒吧街走路只要10分鐘就到......晚上不用怕無聊喔!! ##### Mccartney Stayed 3 nights in Mar 2018 ### 10/10 Excellent #### Jaggy, My 3 Feb 2018 Liked: Staff & service, room comfort #### Overall stay was nice! Strategic location to city and other attraction but not spacious. ##### Jaggy Stayed 2 nights in Jan 2018 ### 8/10 Good #### 심단비 5 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가성비 괜찮은 곳이에요 ㅎㅎ 저렴한 가격에 친절한 직원. 나쁘지 않은 조식. 돈을 더 내면 더 좋은 곳에 묵을 수도 있겠지만 가격대비 괜찮은 곳입니다 ㅎㅎ ##### 심단비 Stayed 3 nights in Dec 2017 ### 6/10 Okay #### Verified traveller 19 Nov 2017 Liked: Staff & service On 2 different days there was a roach in the sink. The room had a window but the walk directly outside of it blocked natural light. But I did have lots of light coming into my room @ night time from the hallway both through the fan & the cracks in the door seal (loose term). ##### Verified traveller Stayed 3 nights in Nov 2017 ### 10/10 Excellent #### OHMI 13 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 깨끗하고 친절한 곳 객실이 전체적으로 깨끗하고 모든 직원들이 친절했습니다.^^ ##### OHMI Stayed 2 nights in Sep 2017 ### 10/10 Excellent #### shinwoo 5 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 직원분들이 상당히 친절하고 호텔이 전체적으로 깨끗해서 만족스러웠습니다. ##### shinwoo Stayed 3 nights in Jul 2017 ### 8/10 Good #### Verified traveller 2 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel sehr zentral gelegen. Das Personal war sehr hilfsbereit und zuvorkommend. Die Zimmer waren nicht sehr groß, aber sauber und ruhig. ##### Verified traveller Stayed 2 nights in May 2017 ### 10/10 Excellent #### ajith 14 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convineant hotel to staying I book hotel for three night but I stayed two nights only. Staff very good & always try to help. During our stays that restaurant breakfast was very good ,balanced. Finally I should thanks them for wonderful services. It's worth what I paid. Diffinetly I will stay again if wisits in Hanoi. Regards, Ajith ##### ajith ### 6/10 Okay #### m, japan 28 Apr 2017 Liked: Staff & service #### 立地良し。 チェックイン時にツアーを紹介してくれる。 飲食店もオススメを教えてくれる。 部屋は他のレビューにもあるように、カビ臭い感じ。ベッドのクッションもちょい臭い。 私の泊まった部屋は普通のカギで、開け方にコツがいる。 アメニティは、ｼｬﾜｰｷｬｯﾌﾟ、剃刀、歯ブラシ磨き粉、ｼｬﾝﾌﾟｰ、ボディｿｰﾌﾟ、固形石鹸などあり。 タオル類が2日間だけバスタオルだけだった、3日目はハンドタオルもあり。 コップなどがバッチャン焼きで良。 テレビの写り悪。 朝食の内容は良。窓ぎわは蟻に注意。 デポジットは無かった。 従業員の方々は良い印象。ありがとうございました。 ##### m ### 8/10 Good #### David 19 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Værdi for pengene og god service Vi skulle have en enkelt overnatning efter en Ha Long Bay tur inden vi kunne komme videre med en flyver. Personalet på Mai var meget hjælpsomme og hjalp os planlægge vores videre rejse. Der var en underlig lugt på værelset til at starte med, men efter at vi tændte AC'en på fuld blæs forsvandt det. ##### David ### 10/10 Excellent #### Arissara, Bangkok, Thailand 17 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and best services I and my sister have been for 6 days and 5 nights in Hanoi and Sapa. The staff at Mai Charming Hotel and Spa here took the best place of services. First start at offering us the most valuable tour in the best price. Took caring of our luggages and offering a nice comfort for us to take a shower even the day we didn't stay at their hotel. Full service of picking us from airport to hotel and hotel to the railway station. With the ticketing services. Staying at the hotel has been so nice. Vary and delicious breakfast are included with the affordable price. The room and stuff were clean and neat. Things were safe and sound here. The last thing was the best touring guide service. The staff was so nice. They never let you go out if you have no idea to travel. They are professional local tour guides. With their recommended attractions, local foods, ice cream, and coffee. You never be bored. ##### Arissara ### 2/10 Terrible #### Daniel, USA 12 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### JERRY FRONT DESK GUY SCAMMED US! DO NOT STAY HERE In our 4 month trip across southeast asia this hotel was by far the worst experience we had! Jerry the man working the front desk scammed us. We booked a flight with him through the hotel departing from our next destination and when we got to the airport he never booked our ticket gave us some made up confirmation email. when we called the hotel to get our money back he went back and forth saying he would refund me my money 1 month later and i can't get a hold of him and i never got our $275 USD back. BE WARE OF JERRY HE WILL SCAM YOU! other than that the hotel was nothing special plenty of other hotels in the area for the same price and better quality. ##### Daniel ### 8/10 Good #### Roman 4 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ##### Roman ### 8/10 Good #### Mr David, Melbourne 19 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mr David Vietnam trip Nice. New hotel walking distance to lake and old quarter, good breakfast ##### Mr David ### 10/10 Excellent #### Karelle 8 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien placé, parfait pour un court séjour Très bon accueil, chambre confortable, juste un peu bruyant. ##### Karelle ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Hilton Head Island](https://www.expedia.co.uk/Hilton-Head-Island-Hotels-All-Inclusive-Hotel.0-0-d601684-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Campitelli](https://www.expedia.co.uk/Campitelli-Rome-Hotels.0-n6185350-0.Travel-Guide-Filter-Hotels) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Hotels near Palazzo Grassi](https://www.expedia.co.uk/Palazzo-Grassi-Hotels.0-l503183-0.Travel-Guide-Filter-Hotels) > > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [Boutique Hotels in Venice](https://www.expedia.co.uk/Venice-Hotels-Boutique-Hotel.0-0-d179981-tBoutiqueHotel.Travel-Guide-Filter-Hotels) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [Cheap Hotels in Isle of Anglesey](https://www.expedia.co.uk/Destinations-In-Isle-Of-Anglesey-Budget-Hotels.0-0-d7873-tBudgetHotels.Hotel-Filter-Destinations) > > [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > > [Magda Hotel](https://www.expedia.co.uk/Hersonissos-Hotels-Magda-Hotel.h876989.Hotel-Information) > > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > > [Pet-Friendly Hotels in Leicester](https://www.expedia.co.uk/Leicester-Hotels-Pet-Friendly-Hotel.0-0-d7583-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Babo (BXB) to El Prat de Llobregat (BCN)](https://www.expedia.co.uk/lp/flights/bxb/bcn/babo-to-barcelona) > > [Flights from Manchester (MAN) to Seville (SVQ)](https://www.expedia.co.uk/lp/flights/man/svq/manchester-to-seville) > > [Flights from San Bartolome (ACE) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/ace/edi/arrecife-to-edinburgh) ### Activities ### Packages > [Sag Harbor Holidays](https://www.expedia.co.uk/Sag-Harbor.d154327.Holidays-City-Breaks) > > [St. Mary & St. Abaskhyron's Coptic Orthodox Church](https://www.expedia.co.uk/St-Mary-St-Abaskhyrons-Coptic-Orthodox-Church-Llandudno.d553248621532490796.Attraction) > > [Hungary Holidays](https://www.expedia.co.uk/Hungary.d78.Holidays-City-Breaks) > > [Canouan Island Holidays](https://www.expedia.co.uk/Canouan-Island.d602330.Holidays-City-Breaks) ### General > [Visit Pondicherry Beach](https://www.expedia.co.uk/Puducherry-Pondicherry-Beach.dx553248633981721687) > > [Visit Six Mile Bottom](https://www.expedia.co.uk/Six-Mile-Bottom.dx6048701) ---