Title: Luxeden Hotel Hanoi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Luxeden Hotel Hanoi Travelers find comfort at this charming Hanoi hotel where they can unwind with dry cleaning services or head out to explore the nearby attractions ## Photo gallery for Luxeden Hotel Hanoi ![Breakfast, lunch, dinner served; international cuisine - Luxeden Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/c72e1c57.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (USD 5 per person) - Luxeden Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/f5a7a0a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view - Luxeden Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/07b6d4a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Luxeden Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/205b1065.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Luxeden Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/8fc50597.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Hanoi, Luxeden Hotel offers a welcoming retreat with in-room WiFi, luggage storage, and concierge services. Guests can relax with drinks at the cozy bar or meals at the restaurant. The helpful staff is consistently praised. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=8672279&PinnedHotelID=8672279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=8672279&PinnedHotelID=8672279&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=8672279&PinnedHotelID=8672279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=8672279&PinnedHotelID=8672279&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8672279&PinnedHotelID=8672279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8672279&PinnedHotelID=8672279&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8672279&PinnedHotelID=8672279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8672279&PinnedHotelID=8672279&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Executive City View Room ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/7c2dcf15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive City View Room - Sleeps 2 ### View all photos for Premier Twin Room, Multiple Bedrooms, City View ![City view](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/07b6d4a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room, Multiple Bedrooms, City View ### Highlights Soundproofed Individually decorated Fireplace Air conditioning TV Premium bedding Down duvet Bathrobes - 301 sq ft - City view - Sleeps 2 - 1 Large Single Bed ### View all photos for Superior Room, 1 Queen Bed, Non Smoking, No Windows ![Superior Room, 1 Queen Bed, Non Smoking, No Windows | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/bac5550f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking, No Windows ### Highlights Soundproofed Individually decorated Fireplace Air conditioning TV Premium bedding Down duvet Bathrobes - 258 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room, 1 Bedroom, City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/1c0e0d2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Bedroom, City View ### Highlights Soundproofed Individually decorated Fireplace Air conditioning TV Premium bedding Down duvet Bathrobes - 280 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Twin Room, Non Smoking, City View ![City view](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/07b6d4a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking, City View ### Highlights Soundproofed Individually decorated Fireplace Air conditioning TV Premium bedding Down duvet Bathrobes - 280 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Executive Double Room, 1 Double Bed, City View ![Executive Double Room, 1 Double Bed, City View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/a434f3a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, 1 Double Bed, City View ### Highlights Soundproofed Individually decorated Fireplace Air conditioning TV Premium bedding Down duvet Bathrobes - 323 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Family Triple Room, Multiple Beds, City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/b4fa6e80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room, Multiple Beds, City View ### Highlights Soundproofed Individually decorated Fireplace Air conditioning TV Premium bedding Down duvet Bathrobes - 323 sq ft - City view - Sleeps 4 - 1 Double Bed and 1 Single Bed ### View all photos for Premier Double Room, 1 Bedroom, City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/b4fa6e80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room, 1 Bedroom, City View ### Highlights Soundproofed Individually decorated Fireplace Air conditioning TV Premium bedding Down duvet Bathrobes - 301 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/df21ee16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double City View - Sleeps 2 ### View all photos for Deluxe Twin Room City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/2e863b2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room City View - Sleeps 2 ### View all photos for Superior Room ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/3d6c9738.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Premier Deluxe Double City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/2450c4ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Deluxe Double City View - Sleeps 2 ### View all photos for Premier Deluxe Twin Room City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/8dca9138.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Deluxe Twin Room City View - Sleeps 2 ### View all photos for Family Room With View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8680000/8672300/8672279/1520c262.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room With View - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Luxeden-Hotel.h8672279.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Luxeden-Hotel.h8672279.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03229%2C105.78862&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tUCNWNUc091nF2E9WWpA3s_1-7A=) 78 Tran Thai Tong Street, Cau Giay District, Hanoi #### What's nearby - Indochina Plaza Ha Noi \- 10 min walk \- 0.6 miles - Vietnam National University \- 10 min walk \- 0.6 miles - Vietnam Museum of Ethnology \- 16 min walk \- 0.9 miles - Keangnam Landmark Tower 72 \- 4 min drive \- 1.6 miles - Lotte Center Hanoi \- 6 min drive \- 2.1 miles #### Getting around - Ga Thuong Tin Station - 20 min drive - Ga Hà Đông Station - 35 min drive - Hanoi (HAN-Noi Bai Intl.) - 34 min drive #### Restaurants - ‪Joma Bakery cafe - ‬3 min walk - ‪YEOL KWANG - ‬3 min walk - ‪Biển Đông - ‬2 min walk - ‪Al Fresco's - ‬2 min walk - ‪Friends Coffee - ‬3 min walk ## About this property ### Luxeden Hotel Hanoi Upscale hotel near Vietnam Museum of Ethnology Located close to Lotte Center Hanoi and Embassy of Japan, Luxeden Hotel Hanoi provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services - A lift, a banquet hall and luggage storage Room features All guest rooms are individually decorated, and have comforts, such as fireplaces and premium bedding, as well as thoughtful touches, such as heated floors and laptop-friendly workspaces. More conveniences in all rooms include: - Bidets, baths or showers and free toiletries - TVs with premium channels - Wardrobes/cupboards, heated floors and electric kettles ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/17000000/16050000/16040100/16040098/36be91c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### London Hanoi Hotel Cau Giay - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.2 Very good 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=16040098&PinnedHotelID=16040098&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/91000000/90210000/90203900/90203826/a4da917b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A25 Hotel - 18 Nguyen Hy Quang Dong Da - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.8 Exceptional 7 reviews £42 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=90203826&PinnedHotelID=90203826&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/34000000/33270000/33263500/33263458/9491148f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Dragon Hotel Hanoi Thanh Xuan - 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Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 30 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=17775377&PinnedHotelID=17775377&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Free self parking on site - Valet parking on site (USD 20 per night) - Limited on-site self and valet parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 5 per person - A bar/lounge - A restaurant ### Restaurants on site - Luxdine ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 12 floors - Banquet hall - Built in 2011 - Designated smoking areas ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer (on request) - Slippers - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Fireplace - Heated floor - Individual decor - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 15 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 5 per person - Airport shuttle fee: USD 25 per vehicle (one-way) - Airport shuttle fee per child: USD 25 (one-way), (from 1 to 18 years old) - Valet parking fee: USD 20 per night - Rollaway bed fee: USD 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property No pets and no service animals are allowed at this property ### Property is also known as Luxeden Luxeden Hanoi Luxeden Hotel Luxeden Hotel Hanoi Luxeden Hotel Luxeden Hotel Hanoi Hotel Luxeden Hotel Hanoi Hanoi Luxeden Hotel Hanoi Hotel Hanoi ## Frequently asked questions ### Is Luxeden Hotel Hanoi pet-friendly? ### How much is parking at Luxeden Hotel Hanoi? ### What time is check-in at Luxeden Hotel Hanoi? ### What time is check-out at Luxeden Hotel Hanoi? ### Does Luxeden Hotel Hanoi provide a shuttle to the airport? ### Where is Luxeden Hotel Hanoi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Luxeden Hotel Hanoi Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.2 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 25 8 - Good 29 6 - Okay 14 4 - Poor 0 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Guenola 25 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice clean hotel ##### Guenola Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### YASUKAZU 25 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities コスパよし。 ##### YASUKAZU Stayed 1 night in Dec 2024 ### 8/10 Good #### Chihying 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 不錯的小酒店 ##### Chihying Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Verified traveller 23 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort アットホームな雰囲気で良かったです ##### Verified traveller Stayed 4 nights in Oct 2023 ### 8/10 Good #### Verified traveller 26 Apr 2021 問題なく、良かったです ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Nao 20 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities いつも利用しています。日本の番組もテレビで見ることができます。近くには美味しくて安いレストランがいくつかあります。 ##### Nao Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller 13 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location with restaurants. By the main road and if your room faces the road then it will be noisy else nothin to complain except internet. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 19 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities いつもお世話になってます。ありがとうございます。 ##### Verified traveller Stayed 3 nights in Jan 2020 ### 8/10 Good #### Verified traveller 16 Dec 2019 Liked: Cleanliness, staff & service リーズナブルな価格で清潔感もあるので、出張の際にいつも利用しています。スタッフがフレンドリーでさまざまなサポートもしてくれるところが特に好きです。 ##### Verified traveller Stayed 4 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 17 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 仕事の関係でよく利用しています。日本人も多く利用していますが、ほとんどの方は仕事関係で宿泊されています。近くにはレストランもたくさんあるので、非常に便利です。 ##### Verified traveller Stayed 4 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 21 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 安心して泊まれる施設です。 ##### Verified traveller Stayed 2 nights in Sep 2019 ### 6/10 Okay #### Verified traveller 2 Jun 2019 エクスペディアからの予約が入っておらずチェックインするときに大変だった。部屋が空いていたからよかったが、ちゃんとホテルに予約が出来ているお知らせがあったのに困りました。 ##### Verified traveller Stayed 3 nights in May 2019 ### 10/10 Excellent #### Verified traveller 25 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent séjour Excellent séjour. Service impeccable. Tout le monde d'une gentiellesse exceptionnelle. Très bon rapport qualité prix. Environnement avec un peu de bruits dans une zone de trafic intense. ##### Verified traveller Stayed 7 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 20 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 仕事の関係先に近いホテルということで宿泊しました。従業員も親切だし、特に問題なく過ごせました。頻繁にハノイには宿泊するので今後泊まりたいと思えるホテルでした。 ##### Verified traveller Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### R 6 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities 従業員はとても親切でした。部屋も清潔に保たれています。主要道路に面しているので、ある程度の騒音は仕方がありませんが、逆に主要道路に面していることはタクシーの乗り降りなど場所がわかりやすくて安心でした。価格を踏まえるととても満足できるホテルだと思います。 ##### R Stayed 3 nights in Dec 2018 ### 6/10 Okay #### Verified traveller 4 Dec 2018 Liked: Cleanliness, staff & service #### 가성비 괜찮습니다. 가격 대비 괜찮습니다. ##### Verified traveller Stayed 2 nights in Nov 2018 ### 2/10 Terrible #### Yuki, Nagoya 21 Nov 2018 Disliked: Staff & service, property conditions & facilities, room comfort 清掃員がテーブルの上を拭いた布でコーヒーカップを拭いていたので、とてもビックリしました。 今まで何回も利用しているがちょっとショックだった。 ##### Yuki Stayed 3 nights in Nov 2018 ### 6/10 Okay #### KENSUKE 9 Nov 2018 Disliked: Cleanliness, property conditions & facilities #### 便利なところにはあるが、今回は失敗 当初、入る予定だった部屋が水漏れがしており、1時間工事をしても治る気配がなかったので、フロントに部屋を変えるように依頼したところ、満室だと言うこと。近隣のホテルを紹介してくれと依頼すると、急に空き部屋が出来て、そこにチェックインして事なきを得ました。最初に満室と行ったのが偽りであったことがわかり、少々このホテルに不信感を抱きました。施設の不具合はしょうが無いとは思いますが、誠実でない対応に、今後の使用は考えようかと思います。 ##### KENSUKE Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Mark, Japan 13 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ハノイにはビジネスで年数回 訪れますが必ずこのホテルを選びます。なんと言ってもスタッフの対応と朝食が素晴らしい。 ##### Mark Stayed 3 nights in Oct 2018 ### 6/10 Okay #### Kyungil 6 Oct 2018 Liked: Cleanliness, staff & service #### 편안한위치 가격대비 만족 아침식사 는 좋음 ##### Kyungil Stayed 2 nights in Oct 2018 ### 6/10 Okay #### Kyungil 6 Oct 2018 Liked: Cleanliness, staff & service #### So so 평점보고 결정했는데.. 너무오래된 느낌.. 아침식사는 괜찬았어요 ##### Kyungil Stayed 2 nights in Oct 2018 ### 8/10 Good #### Verified traveller 3 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort たいへん丁寧に対応いただきました。ありがとうございます。今後も使用したいと考えてます。以上となります。 ##### Verified traveller Stayed 1 night in Sep 2018 ### 8/10 Good #### のんこ, 日本 26 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 丁寧なスタッフ 出張時には常宿としています。朝食の種類も豊富で美味しく、全てのスタッフが丁寧で安心します。但し、観光地からは少しだけ離れている地区にあるため、観光客の宿泊はあまり見かけません。 ##### のんこ Stayed 1 night in Aug 2018 ### 6/10 Okay #### John 3 Jul 2018 Disliked: Cleanliness, room comfort #### 快適とはいいがたい 不備をいくつか指摘したいと思います。 ーデスク周りの充電コンセントの位置がわかりにくく、備え付けアダプター１つあり、充電をするも接続がゆるくてラップトップPCの充電に難があった。 ーコンセントの位置を探しているときの、チェアーを移動すると使用後のまるまったテイッシュを発見。もう１つ壁紙のようなごみも目に付いた。 非常に不快であった。 ーテレビの位置が、柱の死角になって２つのチェアーからは見れない位置。どういう配置で部屋をデザインしているのかと不思議に思う。 ーNHKが数チャンネルあったが、音声が悪く快適に視聴できない。 ー朝食は充実していたように思う。 ##### John Stayed 1 night in Jun 2018 ### 10/10 Excellent #### woo sun 14 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good very good ##### woo sun ## 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