Title: La Sinfonia Citadel hotel and Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=28944557&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Sinfonia Citadel hotel and Spa Travelers find serenity at this Hanoi retreat with rooftop views and rejuvenating spa treatments that offer a peaceful escape from city exploration ## Photo gallery for La Sinfonia Citadel hotel and Spa ![Front of property - La Sinfonia Citadel hotel and Spa (Hanoi)](https://images.trvl-media.com/lodging/29000000/28950000/28944600/28944557/3c08bd64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/da5eae5b-8038-4787-a198-8b6133c37f13-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby - La Sinfonia Citadel hotel and Spa (Hanoi)](https://images.trvl-media.com/lodging/29000000/28950000/28944600/28944557/fe32c388.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop bar - La Sinfonia Citadel hotel and Spa (Hanoi)](https://images.trvl-media.com/lodging/29000000/28950000/28944600/28944557/17c82ffe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - La Sinfonia Citadel hotel and Spa (Hanoi)](https://images.trvl-media.com/lodging/29000000/28950000/28944600/28944557/70b9af30.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Sinfonia Citadel Hotel and Spa provides a calm haven in bustling Hanoi. Guests can relax with panoramic rooftop views, book treatments at La énMay Spa, or savor fusion dishes at Chestnet Restaurant. The attentive staff consistently earns praise from visitors. ## Reviews 9.8 Exceptional ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Business services £82 includes taxes & fees 2 Mar - 3 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=28944557&PinnedHotelID=28944557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=28944557&PinnedHotelID=28944557&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=28944557&PinnedHotelID=28944557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=28944557&PinnedHotelID=28944557&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=28944557&PinnedHotelID=28944557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=28944557&PinnedHotelID=28944557&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=28944557&PinnedHotelID=28944557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=28944557&PinnedHotelID=28944557&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Junior Suite City View ![Junior Suite City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/29000000/28950000/28944600/28944557/69b16f7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite City View 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Bathrobes - City view - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Executive Double/Twin Room (Internal window) ![Executive Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/29000000/28950000/28944600/28944557/aa4b87ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double/Twin Room (Internal window) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Bathrobes Private bathroom - 258 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for La Sinfonnía Suite ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/29000000/28950000/28944600/28944557/e715ddc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### La Sinfonnía Suite 10.0 Exceptional 1 review ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Bathrobes - City view - 431 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Double/Twin Room (Internal window) ![Deluxe Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/29000000/28950000/28944600/28944557/096bdd64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double/Twin Room (Internal window) ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Bathrobes Private bathroom - 237 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Terrace Suite City View ![Terrace Suite City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/29000000/28950000/28944600/28944557/9f07edfd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Terrace Suite City View 9.0 Wonderful 2 reviews ### Highlights Terrace Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Bathrobes - City view - 269 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Single Beds ## You may also like Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/84000000/83130000/83122200/83122145/3da541b6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Meritel Hanoi Old Quarter - Pool - Hot tub - Spa - Free Wi-Fi 9.8 Exceptional 526 reviews [](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information?chkin=2026-3-14&chkout=2026-3-15&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=9a471bcb-66bf-457f-813e-46b104094718&top_cur=GBP) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 582 reviews £60 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-3-6&chkout=2026-3-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=9a471bcb-66bf-457f-813e-46b104094718&top_cur=GBP) Ad ![Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/72000000/71992000/71991902/w3837h2556x3y3-1323f7ff.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton Hanoi Station Hoan Kiem - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-La-Sinfonia-Citadel-Hotel-And-Spa.h28944557.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-La-Sinfonia-Citadel-Hotel-And-Spa.h28944557.Hotel-Information) ## About the area Located in Hoan Kiem, a neighbourhood in Hanoi, La Sinfonia Citadel hotel and Spa is in the entertainment district. Hoa Lo Prison Museum and Vietnam Women's Museum are cultural highlights, while Temple of Literature is a notable landmark. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are two other places to visit that come recommended. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02845%2C105.84225&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Jn777Vspz1RpK0VMJ4sGfy_Qlyc=) No. 12 - 14 Dinh Ngang Street, Cua Nam Ward, Hanoi ### What's nearby - ![Train street](https://images.trvl-media.com/place/553248635976265177/7b589e3d-4981-4146-a905-35a297769cf0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Train Street 1 min walk \- 0.1 miles - ![Hoa Lo Prison Museum](https://images.trvl-media.com/place/6115788/aaa0c140-e046-4b4d-8479-8a1c6894d022.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoa Lo Prison Museum 8 min walk \- 0.5 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 8 min walk \- 0.5 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 13 min walk \- 0.7 miles - ![Hanoi Opera House which includes heritage architecture and theatre scenes](https://images.trvl-media.com/place/6115792/bd219041-fee4-4579-9877-6fa9009d52c4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Opera House 4 min drive \- 1.2 miles ### Getting around - Hanoi Railway Station 7 min walk - Hanoi (HAN-Noi Bai Intl.) 40 min drive ### Restaurants - Ray Quán 2 min walk - Quán Béo 5 min walk - Gà Tần Cây Si 2 min walk - Cơm Viên 1 min walk - Reng Reng Café 4 min walk ## About this property ### La Sinfonia Citadel hotel and Spa Upscale hotel near Hoa Lo Prison Museum Located close to Temple of Literature and St. Joseph's Cathedral of Hanoi, La Sinfonia Citadel hotel and Spa provides a rooftop terrace, dry cleaning/laundry services and a bar. Treat yourself to a hot stone massage at the on-site spa. The on-site Fusion cuisine restaurant, Chestnet Restaurant, offers breakfast, lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms - Tour/ticket information, coffee/tea in reception and a front desk safe - Barbecues, a banquet hall and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guest rooms at La Sinfonia Citadel hotel and Spa feature thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bidets, free toiletries and hairdryers - 40-inch flat-screen TVs with premium channels - Free infant beds, electric kettles and daily housekeeping ## Similar properties ![Premium Suite Room With City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/62025ccd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 1,285 reviews £40 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=116878323&PinnedHotelID=116878323&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/39000000/38280000/38274200/38274199/0424d7c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Sinfonía del Rey Hotel & Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 560 reviews £80 includes taxes & fees 15 Mar - 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19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=2690931&PinnedHotelID=2690931&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=28944557&PinnedHotelID=28944557&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=28944557,116878323,38274199,45982222,114439958) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 265,000 for adults and VND 235,000 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Chestnet Restaurant - Deli Sky Bar ### Things to do - Full-service spa ### Family friendly - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business centre - Meeting rooms ### Outdoors - Barbecue grill - Rooftop terrace ### Full-service spa - 4 treatment rooms - Couples treatment rooms - Hot stone massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 6 steps to reach entrance - Accessible airport shuttle - Lift (120 centimetre wide door) - Well-lit path to entrance ### More - 9 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 40-inch flat-screen TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Free local calls - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 600000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 265000 for adults and from VND 235000 for children - Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: VND 600000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as La Sinfonia Citadel Spa Hanoi La Sinfonia Citadel hotel and Spa Hotel La Sinfonia Citadel hotel and Spa Hanoi La Sinfonia Citadel hotel and Spa Hotel Hanoi ## Frequently asked questions ### Is La Sinfonia Citadel hotel and Spa pet-friendly? ### How much does it cost to stay at La Sinfonia Citadel hotel and Spa? ### What time is check-in at La Sinfonia Citadel hotel and Spa? ### What time is check-out at La Sinfonia Citadel hotel and Spa? ### Does La Sinfonia Citadel hotel and Spa provide a shuttle to the airport? ### Where is La Sinfonia Citadel hotel and Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## La Sinfonia Citadel hotel and Spa Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 10 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 241 8 - Good 40 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### judith 7 Jan 2026 Liked: Cleanliness, property conditions & facilities The staff was so helpful and friendly. The hotel is beautiful and we enjoyed the spa and breakfast ##### judith Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Frank 9 Nov 2025 Liked: Cleanliness, staff & service, amenities The staff is very friendly The room is very nice and clean price and quality is very good ##### Frank Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Venezia 8 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone is so friendly and hospitable. Upon arrival, the front desk brought tea and snacks, allowed us for early check in. She also gave us a brochure explaining the places to visit, nearby bank/pharmacy and restaurant to go. They start their day early so it can be quite noisy especially when we stay right below the restaurant. Location is just beside train street and peaceful :) 5/5 would visit again! ##### Venezia Stayed 3 nights in Dec 2025 ### 8/10 Good #### Rita 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and service. We enjoyed our stay in Hanoi. ##### Rita Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Gal 13 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, wonderful and extremely helpful staff and the bed is super comfortable! ##### Gal Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Alejandro 9 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb ! ##### Alejandro Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Wasim 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended. ##### Wasim Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Loan 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities It's a quaint boutique in a quiet corner. ##### Loan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Dung 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! Excellent service. Nice design. We are very satisfied to stay here. ##### Dung Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### San 3 Dec 2024 We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future. ##### San Stayed 4 nights in Nov 2024 ### 8/10 Good #### Yew Loi Ashley 19 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place location is okay. ##### Yew Loi Ashley Stayed 3 nights in Aug 2023 ### 8/10 Good #### Robert 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast buffet was ok, subpar compared to other hotels in the area (like Trendy). Staff was helpful but again, not as helpful as other folks. Overall I would stay here again as it was safe, quiet and clean. ##### Robert Stayed 1 night in Mar 2025 ### 10/10 Excellent #### YOUNG 18 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boutique hotel Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again. ##### YOUNG Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Sara 3 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service and staff !! We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend! ##### Sara Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### SitiNurRabiatulAddawiyah 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hue made the stay the best stay possible. Whilst the hotel was of an excellent standard, Hue’s hospitality brings it up a level. She was super helpful with all recommendations, communication and providing a real personalised service. She was contactable at all times, even when out of the hotel! We based our 6 days in Hanoi, based upon what Hue said and it was the best decision we made. She gave excellent recommendations and really cares for her country. Perfect stay for our honeymoon! ##### SitiNurRabiatulAddawiyah Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Jenny 26 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !! ##### Jenny Stayed 1 night in Dec 2023 ### 8/10 Good #### Dehanka 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was really great and accommodating, they spoke really great English as well. This property was close to train street which was nice and only 15 mins away from old town. The service is outstanding, the only downside to this hotel is the lighting, however it does not hinder over all experience (if you mind dim lighting when getting ready I would recommend booking a balcony room for natural lighting). I have stayed in over 10 hotels in Veitnam and this hotel had one of the best breakfast options across the country. I would recommend this hotel. ##### Dehanka Stayed 1 night in Jan 2025 ### 8/10 Good #### Verified traveller 31 Dec 2023 Liked: Staff & service Noisy - no sound proof. Service was great by all the employees. Spa was great experiences! ##### Verified traveller Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Nathan 25 Sept 2023 Liked: Cleanliness, staff & service, amenities We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily. ##### Nathan Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Randi 24 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MUST STAY IN HANOI!!!!! I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!! ![](https://a.travel-assets.com/ugc/hotel-reviews/7BF376CE6F66B7DA72523FD85DB8B06AB35315951698146398082.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Randi Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Hang Kit 19 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast is tasty which is out of our expectations. When my friend and I left the hotel, the staff gave us some souvenirs for compensation and kept saying sorry for the situation we experienced. Staff attitude is really five out of five as guest can really be well served. I would highly recommend this hotel to others who would like to visit Hanoi. ##### Hang Kit Stayed 1 night in Aug 2023 ### 8/10 Good #### Erik 4 Feb 2024 Liked: Staff & service, room comfort #### High expectations, low results Very very very friendly and enjoyable staff that goes over and above to help with any request. The property was very comfortable. My ac broke, but was repaired the next day. The wifi signal to our room was very low and I could not use my laptop or phone wifi. It was fixed by the time we left. The bathroom was too small for one person, let alone two. I had to sit on the toilet sideway because there wasnt much room. The backsplash behind the sink, and the shower were dirty. The walls had chips out of the paint next to the bed that needed to be painted. And lastly, the room and bathroom lighting was placed in the wrong places and not bright enough to see you face in the mirrors. ##### Erik Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Eri 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The skybar was amazing! ##### Eri Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Trang 24 Nov 2024 Liked: Cleanliness, property conditions & facilities Nice hotel and service ##### Trang Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Kim 27 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, lovely hotel, attentive service ##### Kim Stayed 1 night in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [L’HÔTEL du LAC Hanoi ](https://www.expedia.co.uk/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Meritel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information) > > [Eliana Signature Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Trendy.h3724990.Hotel-Information) > > [La Dolce Vita](https://www.expedia.co.uk/Hanoi-Hotels-La-Dolce-Vita.h3629239.Hotel-Information) > > [Hanoi Le Chateau Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Le-Chateau-Hotel.h105599551.Hotel-Information) > > [Solare De Monte Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Prestige-Hotel-And-Spa.h32439460.Hotel-Information) > > [Bonjour D'An Nam Home](https://www.expedia.co.uk/Hanoi-Hotels-Atrium-Hanoi-Hotel.h9240730.Hotel-Information) > > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [Hanoi Backpackers Hostel & Rooftop bar](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Cozy-Hotel.h37268026.Hotel-Information) > > [ Peridot Gallery Classic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Peridot-Hotel.h11767551.Hotel-Information) > > [HALONG BAY 2 DAYS & 1 NIGHT ON LUXURY BOAT](https://www.expedia.co.uk/Hanoi-Hotels-Halong-BAY-2-Days-1-Night-ON-Luxury-Boat.h34648267.Hotel-Information) > > [Aurora Premium - A Lifestyle Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Delicacy-Central-Hotel-Spa.h37623423.Hotel-Information) > > [La Passion Premium Cau Go Hotel](https://www.expedia.co.uk/Hanoi-Hotels-La-Passion-Premium-Cau-Go-Hotel.h94690668.Hotel-Information) > > [MAY DE VILLE Crown Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Premier-Hotel-Spa.h83785540.Hotel-Information) > > [La Nueva Boutique Hotel Ha Noi](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Diamond-Hotel.h3798073.Hotel-Information) > > [H Hôtel L'Art Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-H-Hotel-Ha-Noi.h106642170.Hotel-Information) > > [GM Premium Hotel ](https://www.expedia.co.uk/Hanoi-Hotels-GM-Premium-Hotel.h76325388.Hotel-Information) > > [May De Ville Lakeside Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Old-Quarter.h4093050.Hotel-Information) > > [Hanoi L'heritage Diamond Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Lheritage-Diamond-Hotel-Spa.h29966484.Hotel-Information) > > [Hotels near Mendip Hills](https://www.expedia.co.uk/Mendip-Hills-Hotels.0-l553248621593965838-0.Travel-Guide-Filter-Hotels) > > [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > > [Le Chanvre Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Le-Chanvre-Hanoi-Hotel-Spa.h96528893.Hotel-Information) ### Flights > [British Airways Miami (MIA) to Hounslow (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-miami-intl-to-heathrow/ba/mia/lhr) ### Packages > [Bled Holidays](https://www.expedia.co.uk/Bled.d5095.Holidays-City-Breaks) ---