Title: La Renta Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Renta Hotel & Spa Hotel with free breakfast, a short walk to Hoan Kiem Lake ![Basic Triple Room | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/93000000/92710000/92701900/92701898/e1cb9912.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/93000000/92710000/92701900/92701898/a3c043d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/93000000/92710000/92701900/92701898/5ec46561.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, hydromassage showerhead, designer toiletries, hair dryer](https://images.trvl-media.com/lodging/93000000/92710000/92701900/92701898/664ddd0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining](https://images.trvl-media.com/lodging/93000000/92710000/92701900/92701898/0c422975.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Renta Hotel & Spa, near Hoan Kiem Lake, offers a rejuvenating retreat with free breakfast and spa services like sports massages. Unwind in the lobby with a TV or connect to in-room WiFi, while taking advantage of concierge services and tour/ticket assistance. 7.6 Good ## Popular amenities - Spa - Breakfast included - Housekeeping - 24/7 front desk - Laundry - Air conditioning £22 includes taxes & fees 15 Oct - 16 Oct ## Room options ### Check availability for these dates Tonight [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=92701898&PinnedHotelID=92701898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=92701898&PinnedHotelID=92701898&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=92701898&PinnedHotelID=92701898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=92701898&PinnedHotelID=92701898&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=92701898&PinnedHotelID=92701898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=92701898&PinnedHotelID=92701898&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=92701898&PinnedHotelID=92701898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=92701898&PinnedHotelID=92701898&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Superior Double Room | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/93000000/92710000/92701900/92701898/cbaf1f0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Renovated in 2023 Memory foam bed Separate bedroom Premium bedding - 118 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Double Room, Courtyard View | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/93000000/92710000/92701900/92701898/992509a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Courtyard View ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Renovated in 2023 Memory foam bed Separate bedroom Premium bedding - 140 sq ft - Sleeps 2 - 1 Double Bed ![Basic Triple Room | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/93000000/92710000/92701900/92701898/e1cb9912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Renovated in 2023 Memory foam bed Separate bedroom Premium bedding - 161 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Junior Triple Room | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/93000000/92710000/92701900/92701898/9720debf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Triple Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Renovated in 2023 Memory foam bed Separate bedroom Premium bedding - 237 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Single Bed ## You may also like Ad ![Premium Double or Twin with Old Quarter View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - Pool - Breakfast included - Spa - Free WiFi 10.0 Exceptional 23 reviews £70 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Solis-Hotel.h117697862.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d69acf52-dd5e-43b4-8ac2-50e801569f88&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/3d2731d8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,001 reviews £103 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d69acf52-dd5e-43b4-8ac2-50e801569f88&top_cur=GBP) Ad ![6 restaurants, breakfast, lunch, dinner served; French cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 554 reviews £159 includes taxes & fees 4 Oct - 5 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2025-10-4&chkout=2025-10-5&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d69acf52-dd5e-43b4-8ac2-50e801569f88&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/117000000/116690000/116688300/116688282/5ba37a9d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Dahlia Hotel & Apartments Long Bien - Parking included - Free WiFi - Restaurant - Air conditioning 6.8 6 reviews £19 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-The-Dahlia-Hotel-Apartments.h116688282.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d69acf52-dd5e-43b4-8ac2-50e801569f88&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16660000/16652200/16652182/54611203_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Champton Hanoi Hotel Old Quarter - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 619 reviews £46 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-The-Light-Hotel.h16652182.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d69acf52-dd5e-43b4-8ac2-50e801569f88&top_cur=GBP) Ad ![Presidential Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3920000/3918900/3918847/840bde64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 249 reviews £95 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d69acf52-dd5e-43b4-8ac2-50e801569f88&top_cur=GBP) Ad ![Indoor pool, open 6:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55030000/55026700/55026645/9d83e979_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Living West Hanoi Mỹ Đình - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 101 reviews £60 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Eastin-Hotel-Residences-Hanoi.h55026645.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d69acf52-dd5e-43b4-8ac2-50e801569f88&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 420 reviews £113 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=d69acf52-dd5e-43b4-8ac2-50e801569f88&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-La-Renta-Hotel-Spa.h92701898.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-La-Renta-Hotel-Spa.h92701898.Hotel-Information) ## About the area Located in Hanoi, La Renta Hotel & Spa is in the city centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03284%2C105.85391&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=O7fXktODmxmuy8Gfp5I4-orKbJI=) 39A Hang Be, Hanoi, 100000 ### What's nearby - Hoan Kiem Lake - 2 min walk - 0.1 miles - Thang Long Water Puppet Theatre - 2 min walk - 0.1 miles - Hanoi Old Town Night Market - 3 min walk - 0.2 miles - St. Joseph's Cathedral of Hanoi - 10 min walk - 0.6 miles - Hanoi Opera House - 12 min walk - 0.7 miles ### Getting around - Hanoi Long Bien Station - 7 min drive - Hanoi (HAN-Noi Bai Intl.) - 40 min drive ### Restaurants - ‪Banh Mi Long Hoi - ‬1 min walk - ‪Hanoi Coffee Station - ‬1 min walk - ‪Pizza Belga 47 Hàng Bè - ‬1 min walk - ‪Sen Trang An - ‬1 min walk - ‪Little Hanoi - ‬1 min walk ## About this property ### La Renta Hotel & Spa Hotel remodelled in 2023 and located near Hoan Kiem Lake Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, La Renta Hotel & Spa provides free breakfast (local cuisine), dry cleaning/laundry services and more. Treat yourself to a deep-tissue massage or other spa services. Guests can connect to free in-room WiFi. Other perks include: - A round-trip airport shuttle (surcharge), a 24-hour front desk and smoke-free property - Concierge services, a TV in reception and luggage storage - A front desk safe, tour/ticket information and a lift Room features All guest rooms at La Renta Hotel & Spa offer perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and desk chairs. Extra conveniences in all rooms include: - Hydromassage showers, designer toiletries and bidets - 40-inch flat-screen TVs with cable channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2540000/2535400/2535388/9c6ab4d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Elite Hotel Old Quarter - Free WiFi - Air conditioning - Breakfast available - Laundry 9.2 Wonderful 342 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2535388&PinnedHotelID=2535388&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/28000000/27490000/27486400/27486379/2a9df452.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi La Castela Hotel Old Quarter - Free WiFi - Air conditioning - Breakfast available - Laundry 9.4 Exceptional 148 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=27486379&PinnedHotelID=27486379&HadPinnedHotel=true®ionId=-1&adults=2) ![Day Use - 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Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 85 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=93193905&PinnedHotelID=93193905&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Free local cuisine breakfast available daily 7:00 AM to 10:00 AM ### Things to do - TV in common areas ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Spa - Deep-tissue massages - Prenatal massages - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - Lever door handles - Lift (150 centimetre wide door) - Visual fire alarm - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible spa ### More - 1 building - 8 floors - Built in 2023 - Renovated entire property - March 2023 - Smoke-free property ## Room amenities ### Bedroom - Memory foam mattress - Premium bedding ### Bathroom - Bidet - Designer toiletries - Hair dryer - Hydromassage showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk chair - Heating - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 400000.00 per person (one-way) - Airport shuttle fee per child: VND 200000.00 (one-way), (from 2 to 10 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as La Renta Hotel Spa La Renta Hotel & Spa Hotel La Renta Hotel & Spa Hanoi La Renta Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is La Renta Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at La Renta Hotel & Spa? > As of 3 Oct 2025, prices found for a 1-night stay for 2 adults at La Renta Hotel & Spa on 15 Oct 2025 start from £22.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-La-Renta-Hotel-Spa.h92701898.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at La Renta Hotel & Spa? > This hotel doesn't offer parking. ### What time is check-in at La Renta Hotel & Spa? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at La Renta Hotel & Spa? > Checkout is at 11:30 AM. ### Does La Renta Hotel & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 400000.00 per person applies. ### Where is La Renta Hotel & Spa located? > Located in Old Quarter, this hotel is within a 5-minute walk of The Old Quarter Gallery, Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 15 minutes. Hanoi Railway Station is 27 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## La Renta Hotel & Spa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.0 Amenities ### 7.4 Staff & service ### 6.6 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 3 8 - Good 7 6 - Okay 0 4 - Poor 0 2 - Terrible 2 ### 10/10 Excellent #### April 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and friendly staff ##### April Stayed 3 nights in Apr 2025 ### 8/10 Good #### Kirei Eleison 18 Apr 2025 Liked: Staff & service, amenities This hotel is budget-friendly and perfectly located near major tourist spots in the Old Quarter. There’s even a spa nearby, and they gave us a great discount. Other reviews were spot-on—excellent value for the price. ##### Kirei Eleison Stayed 1 night in Apr 2025 ### 8/10 Good #### Maria 9 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is in the center walking distance to downtown area. Room is small but we have comfortable king and double bed. Pillows, sheets and mattress is nice we slept well. Also has a free breakfast bacon sausage and a lot more. Service is great and very helpful. ##### Maria Stayed 3 nights in Jan 2025 ### 8/10 Good #### Tommy 2 Apr 2025 Liked: Cleanliness, property conditions & facilities I like everything ##### Tommy Stayed 1 night in Mar 2025 ### 2/10 Terrible #### yat kau 1 Jan 2024 Disliked: Staff & service, property conditions & facilities The room is too small and not worth that money ##### yat kau Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Phyo 25 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities We stayed 4 nights and very convenience to stay as home. Location is close to everything and worth for the paid price. The hotel breakfast is just nice even not much variety. I personally recommend to stay at La Renta Hotel & Spa ##### Phyo Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### dong 18 Apr 2025 ##### dong Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Verified traveller 4 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Expérience très décevante La première nuit, nous apprenons que notre chambre est occupée par une personne malade, nous acceptons donc à la demande de l'hôtel d'être dé-classées pour être logées dans une chambre au dernier étage, avec des escaliers à monter. La deuxième nuit, à notre arrivée vers minuit, une coupure de courant avec explosion s'est faite à plusieurs reprises dans la chambre, ce qui nous a fait très peur et le personnel de l'hôtel n'a pas voulu nous mettre dans une autre chambre. Bien que le personnel a appelé un technicien, aucune garantie ne nous a été donnée quant au fait que la coupure n'allait nplus se reproduire. La chambre n'étant pas disposée d'une fenêtre et la salle de bain étant très humide, l'odeur qui se dégageait était irrespirable, et étant asthmatique, il m'était difficile d'y rester. Malgré tous ces inconvénients, le personnel (un jeune homme) ne nous a donné aucun compromis. Nous avons demandé à parler au manager mais le jeune hôte d'accueil nous a dit qu'il n'était pas disponible. Ayant alors demandé un remboursement d'au moins une nuit, notre demande a été refusée. Finalement, nous avons été mises à la porte de l'hôtel, avec nos sacs et nos bagages à minuit, étant dans l'obligation de trouver rapidement un autre hébergement alors que nous avions notr avion le lendemain. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 8/10 Good #### Milja Junia 27 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Milja Junia Stayed 2 nights in Feb 2025 ### 8/10 Good #### YONG HWAN 1 Dec 2024 Liked: Cleanliness ##### YONG HWAN Stayed 1 night in Nov 2024 ### 8/10 Good #### YONG HWAN 26 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 호안키엠 추천호텔 규모는 작지만 깔끔하고 프런트직원 친절했어요. 짐보관도 아주 잘해줘서 만족합니다. ##### YONG HWAN Stayed 1 night in Nov 2024 ### 8/10 Good #### YONG HWAN 23 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### YONG HWAN Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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