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La Casa Hanoi Hotel

4.0 star property
International cuisine awaits at two restaurants while the spa offers soothing aromatherapy treatments in this peaceful retreat in the heart of Vietnam's capital

Choose dates to view prices

La Casa Hanoi Hotel offers an elegant sanctuary in the city center. Enjoy cocktails at the poolside bar or the rooftop terrace with sweeping views. The hotel's two restaurants serve international dishes, and the spa specializes in aromatherapy treatments for complete relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £42
includes taxes & fees
2 Jun - 3 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 650000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 320000 for adults and from VND 200000 for children
  • Airport shuttle fee: VND 750000 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: VND 150000 per night
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does La Casa Hanoi Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at La Casa Hanoi Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at La Casa Hanoi Hotel on 2 Jun 2026 start from £42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Casa Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Casa Hanoi Hotel?

Self-parking is available for VND 150000 per night.

What time is check-in at La Casa Hanoi Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at La Casa Hanoi Hotel?

Checkout is at noon.

Does La Casa Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 750000 per vehicle applies.

Where is La Casa Hanoi Hotel located?

Located in Hai Ba Trung, this spa hotel is within a 15-minute walk of Hanoi Opera House, Vincom Center and Trang Tien Plaza. Hoan Kiem Lake and Hoa Lo Prison Museum are also within 1 mi (2 km). Hanoi Railway Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 65 out of 122 reviews
Rating 8 - Good. 43 out of 122 reviews
Rating 6 - Okay. 10 out of 122 reviews
Rating 4 - Poor. 3 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

Reviews

Verified

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, amenities
Swimming pool and buffet breakfast ; friendly staffs and customer services are outstanding! Thanks 😊
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money and in a good location. The staff are very friendly and the breakfast options are good.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the buffet breakfast. Staff were very helpful and friendly
Stayed 2 nights in May 2024
Verified

6/10 Okay

Pamela

Liked: Staff & service
4 star restaurant in Vietnam is very different than the ratings in US/Mexico. Overall, not a bad stay. WiFi is iffy if you need to do work.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, pretty pool, expensive laundry!

Reception area beautiful and a pretty roof top pool! Rooms had AC and wifi, but quite basic & slightly dated decor. Laundry exceptionally expensive - have never paid so much for laundry, not even in a London hotel! Go out to get laundry done!
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Elizabeth

Liked: Amenities
I liked the area.it was very walkable and the pool although it was a little cold to swim. The lobby is comfortable and has some nice paintings The rooms could have done with a bit of updating and were quite small and the carpet needs shampooing The staff are very nice in reception The breakfast was very average for the type of hotel it was and I thought should have included western as well as Vietnamese coffee also although we went at 8. 30 - 9 .The staff were cleaning up and packing up which makes you feel uncomfortable
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
We unfortunately only had about 14 hours at this hotel but would love to go back for more. The room was wonderful with an incredible view, the staff were lovely and breakfast was great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kirvyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like at home.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with a friendly, helpful, and supportive staff
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night Business Stay

Service is good.
Stayed 3 nights in Nov 2022
Verified

4/10 Poor

Naren

Disliked: Cleanliness, amenities, property conditions & facilities
It was not 4star . Very old interiors . Table light , fan didn’t work. Lights used to switch off . Luke warm water in shower even after 5 mins keeping on . Power outlets not working .
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Poor wifi connection, rooms with only 1 vent difficult to cool down with room turning off when you remove keycard.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very basic room. Poor service on arrival

Is this hotel even in Vietnam? The country known for great service? Carry your own bags to the room. Bedroom was ghastly. Don’t be taken in by the picture of the pool. Plenty of other great hotels with pools. Bar closes at 10. Breakfast not worth getting up for.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Michael Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Left feeling very disappointed with this hotel. I booked and paid for a double bed, checked in and found i'd been allocated a single bed only. Spoke to reception, they said they gave me a single bed as i was travelling on my own. Explained that i had paid for a double because that was what i wanted. Response was hotel was fully booked for the night. Was only a two night stay so moved on after the second night. I drank a can of orange from the room which at check out they wanted to charge me 100000 vnd, i reminded them that they had made an error with my room, reluctantly i felt the front desk manager gave me that drink complimentary because of the error. Just a point to note, the rooms dont look like what the images show when booking, the word 'catfish' comes to mind.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Maki

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔でした。 朝ごはんは様々な種類の料理があり、楽しめました。
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

康裕

Liked: Cleanliness, amenities, property conditions & facilities
客室も綺麗で、スタッフの方にもとても親切に対応いただきました。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

MOTOHIRO

Liked: Amenities
ロケーション良し　サービス良し　申分ありません！
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marc-Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout s’est très bien passé

Très bon hôtel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property would recommend a stay here
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Almost properties were well prepared for guest but room facilities are little need maintenance. Staffs are all nice friendly, receptionists, breakfast staff, bellman even housekeeping has good hospitality for guests.
Stayed 6 nights in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 가격도 좋아요 방이 조금 좁아요
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK nothing special.

The pool is very small, the place is clean and the breakfast OK. There were better hotels nearby for a similar price.
Stayed 1 night in Jan 2020
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, but don’t get a massage in house.

one of the better hotels we stayed at in Hanoi. Comfortable, nice room, excellent buffet breakfast in the morning. Staff spoke quite good English and were helpful. The one negative was that my fiancé and I had a massage in their ‘spa’, which was actually just one of the hotel rooms. The massage itself was ok, but we booked and were charged etc for aromatherapy and it was just a Swedish with some scented massage oil. On top of that they then added a service charge at the desk. Massage was therefore a let down and a bit of a rip off. So stay clear of that.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Every front staff can speak and understand English. Even at restaurant, you can communicate with the hall staff. Human resource is perfect. But, I really disappointed at the smoking friendly situation. You can find ashtray in front of every elevator hall and smell tobacco smoke. Even in non-smoking room, I was troubled by stink of tobacco's smoke. I guess the bathroom air duct is connected each rooms and someone's tobacco smoke circulated by the duct. In Hanoi, I was really troubled by tobacco's smoke at everywhere. Vietnam is developing country and smoking friendly yet. Food, service, and people's kindness was excellent, but tobacco's trouble would disturb your comfort stay in La Casa and Hanoi. I am really depressed for it. But again, La Casa Hanoi is good hotel. I hope the sidewalk of the street in front of the hotel would completed before my next visit to La Casa!
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

la casa 호텔

시설도 깨끗하고 아주 만족했어요
Stayed 7 nights in Oct 2019