JM Marvel Hotel & Spa

Photo gallery for JM Marvel Hotel & Spa

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View from room
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
View from room

Overview of JM Marvel Hotel & Spa

VIP Access

JM Marvel Hotel & Spa

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Bar

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 60°C
Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000

Explore the area

  • Popular LocationSt. Joseph's Cathedral6 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • Popular LocationHanoi Opera House9 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Hanoi

Located in Hanoi, JM Marvel Hotel & Spa is in the city centre. St. Joseph's Cathedral and Flag Tower of Hanoi are local landmarks, and travellers looking to shop may want to visit Hang Da Market and Hang Gai Street. Train Street and Hanoi Botanical Garden are also worth visiting.

What's nearby

  • Hang Gai Street - 6 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Dong Kinh Nghia Thuc Square - 9 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Opera House - 9 min drive

Getting around

  • Hanoi Railway Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Mỹ Phồ - 2 min walk
  • Red Bean Trendy Restaurant - 2 min walk
  • The Hanoi Social Club - 3 min walk
  • Grandma's - 3 min walk
  • Nun Changed Dac Kim-분짜 - 3 min walk

About this property

JM Marvel Hotel & Spa

4-star hotel in the heart of Old Quarter
You can look forward to a free breakfast buffet, a round-trip airport shuttle and a free daily manager's reception at JM Marvel Hotel & Spa. Treat yourself to spa services, such as a facial, a body treatment or a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • A front desk safe, a porter/bellboy and a 24-hour front desk
  • Express check-in, a banquet hall and tour/ticket information
  • A reception hall, free newspapers and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at JM Marvel Hotel & Spa have thoughtful touches, such as air conditioning and dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Spa services

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 317 out of 361 reviews
5 - Excellent 88%
Rating 4 - Good. 34 out of 361 reviews
4 - Good 9%
Rating 3 - Okay. 7 out of 361 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 361 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 361 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great hotel I would love to recommended to a friend.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. Rooms were comfy and aesthetically pleasing. Beds were super comfortable. Showers had the best water pressure in a hotel I’ve encountered. My only issue was that my door didn’t shut all the way at the top (closed and locked but the top right corner of the door didn’t sit flushed to the frame so there was a gap in the door) and the air conditioner was not able to be lowered despite multiple attempts by the staff overnight. They were very nice and tried several times but the system didn’t allow them to. I woke up a few times sweating because it was too warm for me.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exceptional. The staff were very attentive and made me feel very welcome. They assist with getting to know Hanoi old quarter with many pointers on where to go to eat and sites to see. The room is lovely with comfortable bed, huge shower, and a nice balcony to sit, watch and listen to the hustle of the busy streets below. Would definitely stay here again. This hotel room if in Melbourne, Australia would be easily over $600 per night
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good 😊
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality hotel and amazing staff. Located in center of Hanoi so it is convenient. Very comfy amenities. Staff is very nice and accommodating. Anna the manager there is the best!! She is fantastic at her job and is lovely to talk to. Would stay here again if I get the chance to visit Hanoi.
Stayed 1 night in Jun 2022