Title: Hanoi Lakeside Premium Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Lakeside Premium Hotel Hotel with a full-service spa, steps from Thang Long Water Puppet Theatre ![Reception](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/06455619.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/58ad91ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/ff38f767.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/34063e05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/bca7117a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hanoi Lakeside Premium Hotel provides a quiet escape near Ngoc Son Temple and Hoan Kiem Lake. Travelers can book a massage at the hotel spa, relax with a book by the lobby fireplace, or borrow bikes to discover the surrounding attractions on two wheels. 8.8 Excellent ## Popular amenities - Spa - Parking available - Pet-friendly - Housekeeping - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=35596491&PinnedHotelID=35596491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=35596491&PinnedHotelID=35596491&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=35596491&PinnedHotelID=35596491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=35596491&PinnedHotelID=35596491&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=35596491&PinnedHotelID=35596491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=35596491&PinnedHotelID=35596491&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=35596491&PinnedHotelID=35596491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=35596491&PinnedHotelID=35596491&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/7e7cb622.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning TV Separate bedroom Blackout curtains - 215 sq ft - Sleeps 2 - 1 King Bed ![Executive Double or Twin Room | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/7a82fecd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning TV Separate bedroom Blackout curtains - Sleeps 2 - 1 King Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/3a8c3833.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning TV Separate bedroom Blackout curtains - Sleeps 3 - 1 Single Bed and 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/d1721c5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning TV Separate bedroom Blackout curtains - City view - Sleeps 4 - 2 Single Beds and 1 King Bed ![Honeymoon Room | 1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/92e3cce9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning TV Separate bedroom Blackout curtains - Lake view - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/1b924240.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Air conditioning TV Separate bedroom Blackout curtains - City view - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/684b8776.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/33ab756f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 3 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/fef48d63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Excutive Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/1fd3e668.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/aec063e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 4 ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35600000/35596500/35596491/231ef8aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room - Sleeps 2 ### Family Quadruple Room - Sleeps 4 ## You may also like Ad ![1 Bedroom Premier With Study | Living area | 49-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/75000000/74280000/74273100/74273007/w1256h800x24y0-c8057f74.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL Serviced Suites Hanoi Tay Ho - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 4 reviews £72 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hanoi-Hotels-PARKROYAL-Serviced-Suites-Hanoi.h74273007.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ac30c1b7-ad47-452d-99cf-b6a3aae56410&top_cur=GBP) Ad ![Premium Double or Twin with Old Quarter View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - 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Pool - Hot tub - Spa - Parking included 9.4 Exceptional 560 reviews £156 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=ac30c1b7-ad47-452d-99cf-b6a3aae56410&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoian-Lakeside-Hotel.h35596491.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoian-Lakeside-Hotel.h35596491.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03228%2C105.85258&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H4WP-62o4-zH7GHwHNaniCDAhzQ=) 60 Cau Go, 60 7, Hanoi, 100000 #### What's nearby - Thang Long Water Puppet Theatre - 1 min walk - 0.0 miles - Hoan Kiem Lake - 1 min walk - 0.1 miles - Hanoi Old Town Night Market - 3 min walk - 0.2 miles - St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles - Quan Chuong Gate - 8 min walk - 0.5 miles #### Getting around - Hanoi Long Bien Station - 14 min walk - Hanoi (HAN-Noi Bai Intl.) - 38 min drive #### Restaurants - ‪Cafe Đinh - ‬2 min walk - ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk - ‪Cau Go Restaurant - ‬2 min walk - ‪Bún Thang Bà Đức - ‬1 min walk - ‪Bánh Mỳ 38 Đinh Liệt - ‬1 min walk ## About this property ### Hanoi Lakeside Premium Hotel Hotel near Thang Long Water Puppet Theatre Located close to Ngoc Son Temple and Hoan Kiem Lake, Hanoi Lakeside Premium Hotel provides an airport shuttle, a library and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a fireplace in reception and babysitting. Additional perks include: - Limo/town car service, bike hire and self-parking (surcharge) - Babysitting (surcharge), a porter/bellboy and tour/ticket information - A computer station, luggage storage and a TV in reception Room features All rooms are individually furnished, and have comforts such as fireplaces and air conditioning, in addition to perks such as free WiFi and safes. Other amenities include: - Bathrooms with showers and bidets - 42-inch TVs with cable channels - Wardrobes/cupboards, electric kettles and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/117000000/116190000/116189200/116189149/982b383b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Indochine Premium Hotel Old Quarter - Breakfast included - Spa - Parking included - Free WiFi 10 Exceptional 1,170 reviews £54 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=116189149&PinnedHotelID=116189149&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/116000000/115430000/115421200/115421123/cdea080a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Splendid Premium Hotel Old Quarter - Pool - Breakfast included - Spa - Kids pool 9.6 Exceptional 175 reviews £88 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=115421123&PinnedHotelID=115421123&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite Room With City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/c5ca7d5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - 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Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 509 reviews £76 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=38274199&PinnedHotelID=38274199&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: WiFi (surcharge); wired internet (surcharge) ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Parking on site (VND 200,000 per day) - Limited on-site parking ### Food and drink - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Full-service spa - Library - Scooter/moped rentals - TV in common areas ### Family friendly - Babysitting (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Computer station ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 7 floors - Designated smoking areas - Fireplace in lobby - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 42-inch TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Fireplace - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 per cent for credit card payments Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 423000 per vehicle (one-way) - Airport shuttle fee per child: VND 423000 (one-way), (up to 18 years old) - Self-parking fee: VND 200000 per day - A pet fee will be charged - Early check-in is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hanoian Lakeside Hotel Hanoian Lakeside Hotel Hanoi Hanoi Hanoian Lakeside Hotel Hotel Hotel Hanoian Lakeside Hotel Hanoian Lakeside Hotel Hanoi Lakeside Hotel Lakeside Hanoian Lakeside Hotel Hanoi Lakeside Hotel Hanoi Hanoi Lakeside Premium Hotel Hotel Hanoi Lakeside Premium Hotel Hanoi Hanoi Lakeside Premium Hotel Hotel Hanoi ## Frequently asked questions ### Is Hanoi Lakeside Premium Hotel pet-friendly? > Yes, pets are allowed at this property. A fee applies. ### How much is parking at Hanoi Lakeside Premium Hotel? > Self-parking is available for VND 200000 per day. Limited spots are available. ### What time is check-in at Hanoi Lakeside Premium Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hanoi Lakeside Premium Hotel? > Checkout is at noon. Late check-out is available for a fee. ### Does Hanoi Lakeside Premium Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 423000 per vehicle applies. ### Where is Hanoi Lakeside Premium Hotel located? > Located in Old Quarter, this spa hotel is steps away from Thang Long Water Puppet Theatre and Ngoc Son Temple. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hanoi Lakeside Premium Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.8 Location ### 9.2 Staff & service ### 7.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 23 8 - Good 6 6 - Okay 3 4 - Poor 0 2 - Terrible 3 ### 10/10 Excellent #### Michael 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love this place Bryan the customer service manager was excellent really went out of his way to make sure that me and my family were comfortable. I also left my backpack in the lobby while I was checking out. He brought it to the airport and delivered it to me. Thank you, Bryan. ##### Michael Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Joe 13 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities BEWARE do not book this hotel. 1 there are many other hotels nearby with better quality, better rooms and better service for 1/2 the price. no hand towels, no amenities in bathroom. 2 scams. the pics of rooms are not accurate to reality. when we arrived our “quad room” was simply a normal room with 4 single beds crammed together even though the reservation had 3 adults and 1 15yr old child. the pics depicted 2 separate rooms each with 2 queen or 2 double beds spread out. we had to purchase a second room because they couldn’t accommodate our original reservation 3 noise and room quality is terrible. we stayed on the 3rd and 5th floor and chickens, animals noises could be heard from outside. windows did NOT have blinds or curtains so light would awake us very early in the morning. beds were extremely firm like sleeping on bamboo and not a cushioned mattress 4 THERE IS NO POOL. Expedia listed a pool for this hotel which was a primary reason we booked this particular stay. 5 receptionist lie and cheat, will quote currency exchange rates then provide a lower rate when actually exchanging money. so we got less money back then we agreed. 6 no roof top cafe as listed in ad, no restaurant, no cafe or coffee or food anywhere to purchase in the hotel. there are nearby restaurants. in short if you want a 1 star motel stay or hostel stay at very expensive prices. i would NOT recommend this hotel to anyone! BEWARE do not stay here! ##### Joe Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller 31 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was perfect for staying in the old quarter. Lake and night market so close.The staff went above and beyond to make our stay comfortable. Soo booked us an amazing day trip. Can’t wait to stay here again later in the year. Highly recommend! Thank you to all the staff that made our stay so memorable ##### Verified traveller Stayed 1 night in May 2021 ### 8/10 Good #### TS, Hong Kong 14 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is very good and there are many choices of the delicious breakfast. ##### TS Stayed 2 nights in Mar 2020 ### 8/10 Good #### Lee, Taiwan 23 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 還好訂了有陽台的房間、不然房間真的太窄了很不習慣、早餐有menu可以免費點、現做的很不錯、第一晚感覺沒換床單、後2晚倒是整理的不錯、有小費還是有差⋯😂 ##### Lee Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Caroline 20 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in old quarter Centrally located hotel to see all the sights of Hanoi in the old quarter. Friendly welcoming staff on arrival - greeted with fruit and a drink. Tasty Breakfast . Helpful receptionist pointing out places of interest. Chose to stay in deluxe room with view of lake. ##### Caroline Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 13 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Definitely will came back to this hotel if I back to Hanoi. Everything was perfect. Staff really humble and have a good english, they will explain to you about good restaurant. Thank you to everything. ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 25 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is so cleaned and look like antique. Most of all, breakfast is better than we expect. They provided fruits and main dished also. Location is so near with all the place you want to be. Staffs are so proactively helping guests ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 2 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff here are so caring and friendly. They offered us a room upgrade to facilitate our heavy luggages and different exclusive services during our visit in Hanoi. Highly recommend! ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Teo 22 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Keep it up Room decor very nice and romantic. I’ll visit again for my next trip ##### Teo Stayed 1 night in Nov 2019 ### 10/10 Excellent #### KimSeokhyung, s.korea 17 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 한국인들 의견이 많이없어서 걱정했는데, 위치 완전깡패고 직원들 너무 친절하네요. 금액대비 가성비 매우좋았습니다. 티비화질이 부족하고, 채널가이드는 없어서 아쉬웠지만, 여행이라 머 티비 크게안보니 문제없었습니다. To. employee of this hotel. thank you for your service. i came back here in s.korea. i was happy to stay there. if i have a chance what i go to vietnam again, i will go and stay. thank you all. ##### KimSeokhyung Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Luthfi Raditya 25 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay (“,) It’s my first time in Hanoi and the hotel was exactly the place I need - 1 min walk to Hoan Kiem Lake, helpful hotel personnel, beautiful room and lovely combination of Vietnamese with Western breakfast. I’d recommend this place to everyone as it’s a hidden jewel in the area, would gladly stay here again next time when I am in Hanoi. ##### Luthfi Raditya Stayed 4 nights in Oct 2019 ### 10/10 Excellent #### Robert 16 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Perfect location. Great room and service ##### Robert Stayed 1 night in Sep 2019 ### 6/10 Okay #### Verified traveller 16 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities 새벽에 공항에 도착을해서 호텔측에서 픽업을 하기로 했었는데 시간이 맞지않고 운전기사의 연락처도 모르고 해서 그냥 30분을 기다려야만했다 그래서 너무 화가나 다른 택시를 타는 불상사가 일어났다. 호텔측에선 두시간 기다렷다고 하는데.. 무튼 시간이 맞지않게 와서 너무 화가났었습니다 하지만 호텔측에서 체크아웃 시간도 늘려주고 아침에도 잘 케어 해주셔서 아주 편안하게 있다 왔다. 그일만 없었으면 아주 좋았을 것이다 ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Hans Kristian 29 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simply the best - 4 star+ experience Amazing new hotel !! Japan style - total in center - very helpful and honest peploole - highly recommended - a blast in Hanoi ##### Hans Kristian Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 22 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Delightful experience These people are really wonderful. Nothing was a problem to them. Always smiling, and always attentive. The hotel was in a great location for exploring Hanoi and obviously the 'Old Town' in particular. Rooms were big and spacious. Located in the heart of the old quarter and within walking distance of all the sights tourists are likely to want to see and some excellent street food outlets, the area although typically busy and chaotic as you come to expect from Hanoi, still felt safe to be able to wonder around both during the day and at night.. The breakfasts served were more than adequate and provided a varied choice to suit all tastes.Would I stay there again? Certainly !! ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 22 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brand new hotel and value for money A step outside of this Hotel leads any travellers to the mixture of old and modern cultures of human kind. 2,3.4-wheeled vehicles, crowd of foreigners and locals, beef rice noodle and convenience store co-exist efficiently in the myriad of narrow roads.Historic "Hoan Kiem Lake","Statue of King Ly Thai To" and"Hoa Lo Prison" dubbed Hanoi Hilton during Vietnam War Era are just a stone's throw away from the hotel . Staffs were very kind, helpful and spoke good English. The Hotel provides pick-up and see-off services to and from airport at reasonable prices and safety than taxi scammer . Room rates start from US$ 55 per night, representing good value of money. If one of your purposes of trip is to experience real local culture, I recommed to stay here.Of course, I will return to Hanoian Lakeside . ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 22 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay there was amazing! I have never felt such a hospitality, care, attention to detail and overall all outstanding service! It's a brand new building located on a nice street within old part of Hanoi; easy accessible and great for visiting city. If you will need something, they will be there to help and support you. Everyone is nice and truly caring. Great, variety of breakfast, they also have airport shuttle which was easy to book and high condition car. Definitly would love to stay longer and again. Thank you for such a positive experience ! ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 20 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent 1 night in this great hotel with their location at Old Quarter Street. It's very convenient for us to shop & walk around. Their rooms is very nice, spacious & clean. For me, their super comfy bed I liked the most. Overall the staff are very friendly & politely. Thanks to Justin for her good hospitality service to us, he just promote to Front Office Manager and his owner absolutely to proud of him.This hotel can allowed us to leave our luggage & our some souvenirs things at their lobby with FOC (they will definitely take care of your things).Definitely will come back to this hotel next time & highly recommend to families & friends. ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 20 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We could not have been more pleased with our stay here. After came back from Ha Long Bay, Cúc was waiting for us at the entrance, pick our bags and tell us she want upgraded us to the Hanoian Suite on the hotel block B which was lovely, spacious, bright and well maintained. The bed was very comfortable! Extra living room with 2 smart TV. Shout out for Cuc for all her doing for our vacation. Overall great location and will stay here again when in Hanoi ! ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 20 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were very impressed by the service at this lovely hotel. Cúc, Justin and the rest of the staff were fantastic! Always ready to help, give advice and organise whatever you need. I was travelled with my fiance and It was his birthday during our stay here and the hotel made his day extra special with a lovely surprise in our room when we got back from the day's outing . The room Honeymoon Balcony was very spacious and clean. Lovely ! The location is great and we could easily explore Hanoi by foot from here. We would highly recommend this hotel ! ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 18 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an excellent hotel. We stayed in this for one night and but we traveled up to Sapa and when we came back we decided to stay here again, they upgraded us for staying again. Out of all the hotels I have stayed in , in Vietnam , this was the best, they were definitely the most helpful and friendly I have ever experienced, giving tips on where to go etc and not just there to work. While the rooms are quite small the location is excellent just off the lake. When you arrive it’s down a back street which is full of people and stalls but they you go inside it’s just lovely. Can’t recommend this enough. ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 18 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely new hotel in the Old Quarter. This hotel just opened few day ago so everything is spotlessly clean and functional. The location is excellent to explore the city on foot, 200m away from the iconic Hoan Kiem Lake, night markets and 80% of the tourist attraction sites are within walking distance. The complimentary breakfast on the ground floor is a wonderful treat with delicious food, Western and traditional Vietnamese. But the best thing about this little hotel is its friendly and helpful staff who genuinely care about us and make us feel very welcomed. I can’t wait to comeback to this the next time I’m in Hanoi . ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 18 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel with warm service This is a brand new beautiful hotel in the heart of the Old Quarter of Hanoi. It's not too big but warm and hospitable enough to make us feel like staying at home. What I love about this hotel is the location which is very close to Hoan Kiem Lake, the night market and convenient to explore the Old Quarter. Bonus is the restaurant, simple design but the food they serve was amazing, me and my husband can order as much as I want. Would I come back? Yes, of course and I would highly recommend this hotel . ##### Verified traveller Stayed 1 night in Jun 2019 ### 6/10 Okay #### Masatake 17 Sept 2024 ##### Masatake Stayed 1 night in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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