Title: Lotusama Hanoi Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lotusama Hanoi Hotel Hanoi's hidden gem near Hoan Kiem Lake combines convenient city access with peaceful accommodations, perfect for travelers seeking authentic local experiences ## Photo gallery for Lotusama Hanoi Hotel ![Lobby - Lotusama Hanoi Hotel (Hanoi)](https://images.trvl-media.com/lodging/28000000/27210000/27200600/27200531/w1500h1124x0y0-738380d7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Lotusama Hanoi Hotel (Hanoi)](https://images.trvl-media.com/lodging/28000000/27210000/27200600/27200531/ad632e7a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Lotusama Hanoi Hotel (Hanoi)](https://images.trvl-media.com/lodging/28000000/27210000/27200600/27200531/w1500h1095x0y0-0db5cbbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Lotusama Hanoi Hotel (Hanoi)](https://images.trvl-media.com/lodging/28000000/27210000/27200600/27200531/5103c936.jpg?impolicy=resizecrop&rw=297&ra=fit) ![International cuisine - Lotusama Hanoi Hotel (Hanoi)](https://images.trvl-media.com/lodging/28000000/27210000/27200600/27200531/067cdbbf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lotusama Hanoi Hotel sits in central Hanoi just steps from Hoan Kiem Lake, offering a quiet retreat after busy days exploring. Guests can use WiFi throughout, sample authentic dishes at the restaurant, and borrow bikes to visit the vibrant Dong Xuan Market like a local. ## Reviews 8.6 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room - Room service - Housekeeping £39 includes taxes & fees 11 Feb - 12 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=27200531&PinnedHotelID=27200531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=27200531&PinnedHotelID=27200531&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=27200531&PinnedHotelID=27200531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=27200531&PinnedHotelID=27200531&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=27200531&PinnedHotelID=27200531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=27200531&PinnedHotelID=27200531&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=27200531&PinnedHotelID=27200531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=27200531&PinnedHotelID=27200531&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Superior Double Room ![Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/28000000/27210000/27200600/27200531/390cd9b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Hairdryer Bathrobes Bidet Coffee/tea maker - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Family Triple Room, Balcony ![Family Triple Room, Balcony | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/28000000/27210000/27200600/27200531/eba1e250.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Blackout curtains Hairdryer Bathrobes Bidet - City view - 323 sq ft - Sleeps 3 - 1 King Bed and 1 Single Bed ### View all photos for Junior Double Room, Balcony ![Junior Double Room, Balcony | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/28000000/27210000/27200600/27200531/ed9e1754.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, Balcony 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Blackout curtains Hairdryer Bathrobes Bidet - City view - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, 1 Queen Bed ![Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/28000000/27210000/27200600/27200531/11e6aa44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Hairdryer Bathrobes Bidet Coffee/tea maker - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Double or Twin Room, City View ![Executive Double or Twin Room, City View | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/28000000/27210000/27200600/27200531/de7d84b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room, City View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Hairdryer Bathrobes Bidet Coffee/tea maker - City view - 237 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 578 reviews £52 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=56b5f66b-725d-4bdd-8af6-7b7bececa754&top_cur=GBP) Ad ![3 Bedroom Premier | Living area | 49-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/75000000/74280000/74273100/74273007/acbf24d2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL Serviced Suites Hanoi Tay Ho - Pool - Kitchen - Washing machine - Dryer 9.4 Exceptional 22 reviews £74 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-PARKROYAL-Serviced-Suites-Hanoi.h74273007.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=56b5f66b-725d-4bdd-8af6-7b7bececa754&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/29ab8376.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.2 Wonderful 1,002 reviews £89 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=56b5f66b-725d-4bdd-8af6-7b7bececa754&top_cur=GBP) Ad ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/1000000/50000/49300/49234/118c3dc2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Legend Metropole Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.8 Exceptional 1,000 reviews £279 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=56b5f66b-725d-4bdd-8af6-7b7bececa754&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoian-Elite-Home-Hotel.h27200531.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoian-Elite-Home-Hotel.h27200531.Hotel-Information) ## About the area Old Quarter, a neighbourhood in Hanoi, is home to Lotusama Hanoi Hotel. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03545%2C105.84714&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PyDxRP0_8tnxImRUCYDv2TVqGQM=) 35 Hang Ga, Hoan Kiem, Hanoi ### What's nearby - ![Dong Xuan Market featuring interior views and markets](https://images.trvl-media.com/place/6153506/1816335b-f886-4069-8859-931ae843b8e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dong Xuan Market 5 min walk \- 0.3 miles - ![Hanoi Old City Gate featuring night scenes, street scenes and a city](https://images.trvl-media.com/place/6268305/0e8a96a7-bdbb-4d8e-8a9a-7837ecbcbe6a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quan Chuong Gate 7 min walk \- 0.4 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 7 min walk \- 0.4 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 8 min walk \- 0.5 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 10 min walk \- 0.6 miles ### Getting around - Hanoi Long Bien Station 9 min walk - Hanoi (HAN-Noi Bai Intl.) 41 min drive ### Restaurants - Phở Bò Khôi Hói 50C Hàng Vải 1 min walk - Bánh Cuốn Thanh Vân 1 min walk - Bún Chả Nem Cua Bể 1 min walk - Bia Hơi Hà Nội 1 min walk - Nan N Kabab 2 min walk ## About this property ### Lotusama Hanoi Hotel Upscale hotel near Hoan Kiem Lake Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Lotusama Hanoi Hotel provides dry cleaning/laundry services, a restaurant and more. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Bike hire, a round-trip airport shuttle (surcharge) and a front desk safe - Concierge services, luggage storage and a lift - A 24-hour front desk, coffee/tea in reception and tour/ticket information Room features All guest rooms at Lotusama Hanoi Hotel boast comforts, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Showers, bidets and free toiletries - 32-inch flat-screen TVs with cable channels - Electric kettles, daily housekeeping and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/102000000/101930000/101929300/101929264/e8816370.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquarius Premium Hotel Old Quarter - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 38 reviews £29 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=101929264&PinnedHotelID=101929264&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double or Twin Room | Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/103000000/102670000/102663700/102663603/eac31f6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amara Hanoi Hotel Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 23 reviews £45 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=102663603&PinnedHotelID=102663603&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2330000/2322300/2322286/7869d950.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hong Ngoc Dynastie Boutique Hotel & Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 294 reviews £47 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2322286&PinnedHotelID=2322286&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17480000/17470600/17470507/a1120ee0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dream Central Hotel Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 239 reviews £40 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=17470507&PinnedHotelID=17470507&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/26000000/25010000/25009600/25009536/0ee6649e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astoria Hanoi Hotel & Travel Old Quarter - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 15 reviews £36 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=25009536&PinnedHotelID=25009536&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4140000/4134000/4133988/42124af4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Boutique Hotel & Spa Old Quarter - Spa - Free Wi-Fi - Air-conditioning - Breakfast available 8.0 Very good 1 review £41 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=4133988&PinnedHotelID=4133988&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/91000000/90710000/90707800/90707705/3a91a1ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HANOI FLORA HOTEL Old Quarter - Free Wi-Fi - Air-conditioning - Laundry room - Room service 8.6 Excellent 23 reviews £31 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=90707705&PinnedHotelID=90707705&HadPinnedHotel=true®ionId=-1&adults=2) ![Business centre](https://images.trvl-media.com/lodging/41000000/40140000/40136400/40136370/4cb90ae0_edited_ffe6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Emissary Hanoi Hotel & Spa Old Quarter - Spa - Pet-friendly - Free Wi-Fi - Restaurant 8.4 Very good 10 reviews £41 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=40136370&PinnedHotelID=40136370&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/39000000/38230000/38227700/38227691/b2cc2677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercury Central Hotel Hanoi Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room 8.8 Excellent 23 reviews £59 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=38227691&PinnedHotelID=38227691&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Vietnamese cuisine ](https://images.trvl-media.com/lodging/13000000/12540000/12537700/12537698/2817eafa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Singita Classy Boutique Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 228 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=12537698&PinnedHotelID=12537698&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=27200531&PinnedHotelID=27200531&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=27200531,101929264,102663603,2322286,17470507) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (VND 200,000 per day); discounts available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - A restaurant - Coffee and tea in common areas ### Things to do - Bicycle rentals ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Lift - Well-lit path to entrance ### More - 7 floors - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Room service ### More - Air conditioning - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 AM Early check-in subject to availability Early check-in fee: VND 600000 Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: VND 800000 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The property charges 4 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 460000 per vehicle (maximum occupancy 3) - Airport shuttle fee per child: VND 460000 (up to 5 years old) - Nearby parking fee: VND 200000 per day (66 ft away) - Early check-in fee: VND 600000 (subject to availability) - Late check-out fee: VND 800000 (subject to availability) - Credit card charges are subject to a surcharge of 4 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 15 years old. This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Elite Home Hotel Hanoian Elite Home Hanoian Elite Home Hotel Lotusama Hanoi Hotel Hotel Lotusama Hanoi Hotel Hanoi Lotusama Hanoi Hotel Hotel Hanoi ## Frequently asked questions ### Is Lotusama Hanoi Hotel pet-friendly? ### How much does it cost to stay at Lotusama Hanoi Hotel? ### What time is check-in at Lotusama Hanoi Hotel? ### What time is check-out at Lotusama Hanoi Hotel? ### Does Lotusama Hanoi Hotel provide a shuttle to the airport? ### Where is Lotusama Hanoi Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Lotusama Hanoi Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Amenities ### 9.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 7 8 - Good 5 6 - Okay 1 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### David 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was great. Although we didn't get the room we booked the lovely staff worked hard to make amends. Our stay at the hotel and the area was excellent. ##### David Stayed 3 nights in Sep 2025 ### 8/10 Good #### Ha 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs are very friendly and helpful! ##### Ha Stayed 10 nights in Dec 2024 ### 10/10 Excellent #### Ngoc Hien 26 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel for the price. The rooms were smaller than expected. especially if you have big suitcases there isn't much space for storage. we didn't get a room with a view so it felt claustrophobic. the window was just a wall. which I guess was expected. other wise the room service, facility, food, reception service was great. The staff was quite helpful when it comes to helping us plan our excursions ##### Ngoc Hien Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Radu 9 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice little hotel with a great breakfast. Plenty of nice cafes and street food options nearby. The best part however is the staff, lovely, dedicated and attentive people who make you feel at home. ##### Radu Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Kyle 23 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great place to stay We loved the friendly staff at this hotel, Chloe from reception was the stand out who went out of her way to make us feel so welcome. I’d also like to mention the chef who was incredibly friendly and makes the best omelette.😍 ##### Kyle Stayed 5 nights in May 2025 ### 4/10 Poor #### josh 1 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Room was very small and had a strong odour, the bathroom was full of mould and initially didn’t drain at all, the drainage was resolved on request but water still pooled in the bathroom. The room had no natural light and every little ventilation. The mattress had collapsed on one side and the sheets had stains. ##### josh Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Sayoko 8 Nov 2024 Liked: Staff & service Disliked: Amenities ベトナムを感じさせる素敵なホテルだったのに 洗面台の下のパイプがなく床の排水口まで、垂れ流し！これが正解なのかスタッフに問うた。室内履物はビーサン、擦り傷できそうなので履かなかった。バゲージラック無いので不便。 ##### Sayoko Stayed 3 nights in Nov 2024 ### 8/10 Good #### HATSUKA 22 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities 朝ごはんだけ少し残念でしたが、その他は満足でした。 ##### HATSUKA Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Nari 10 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 강력 추천!! 베란다가 있는 숙소를 예약하고 싶어서 찾은 곳인데 리뷰가 별로 없어서 조금 걱정을 했어요. 그런데 너무 즐거운 시간을 보내서 이렇게 리뷰를 씁니다! 직원들이 모\~두 너무나 친정합니다. 지내는 동안 배려와 따뜻한 마음에 감동을 받았어요. 숙소 내 엘레베이터도 있고 조식도 훌륭합니다. 조식에서 주는 쌀국수가 너무 맛있어서 이번 여행때 쌀국수는 따로 안사먹었어요 ㅋㅋ 에어콘 빵빵하게 잘 나오고 숙소도 깨끗해요. 위치도 하노이 관광에 최적화 되어있습니다. 호텔에서 나와서 오른쪽으로 두번 꺾으면(호텔 뒷골목) 있는 분짜집에서 분짜와 넴도 너무 맛있고 편의점, 카페 등도 다 가까워요. 그리고 호텔이 통창이라 뷰 너무 좋고 베란다에서 거리 바라보는 재미도 있습니다. 방음이 우리나라 이중창만큼은 안되는지라 골목 오토바이소리가 시끄럽다는 이야기도 있는데 그냥 저는 알람처럼 들었고 ㅋㅋ(한밤중엔 조용해요) 오히려 베트남의 활기를 느낄 수 있어서 좋았습니다. 다만 따뜻한 물이 안나오네요ㅠㅠ 날씨가 더워서 그냥 시원하게 씻었어요 ㅋㅋ 아마 다음에 하노이에 또 가게된다면 이 호텔에 가게되지 않을까 싶습니다. 100점 만점에 99점!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/A91015EA4E5C14BB03AD4F0B819A2087E16F2CBA1712755602707.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8864BEC9E4EE800B895A9AFFB4865E5E3C2E7D091712755602669.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nari Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### M.M.A.G. 18 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Erg goed hotel Erg goed hotel, we hadden er 1 met raam, maar dat zou ik normaal wel pakken maar in Hanoi is het zo druk op de weg en ze toeteren echt voor elke scheet. Dat we alleen de airco hebben gebruikt en raam dicht gelaten. Je kon toch niet verder kijken dan 20 cm want daar begon de muur van de buren. Ontbijt prima chrosantjes, brood, kaas, ham, fruit eitjes worden op bestelling gedaan hoe je hem wilt hebben of noedels soep. Elke afdeling heeft 2 slaap kamers weinig last van de buren. Erg veilig hotel. Airco werkte prima, vriendelijk personeel ##### M.M.A.G. Stayed 4 nights in Jan 2024 ### 8/10 Good #### Camilla 2 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mycket trevlig och hjälpsam personal! Bra frukost. Rent och fint! ##### Camilla Stayed 1 night in Jan 2023 ### 8/10 Good #### Verified traveller 11 Mar 2024 Liked: Staff & service, property conditions & facilities ##### Verified traveller Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Cottesloe](https://www.expedia.co.uk/Cottesloe-Perth-Hotels.0-n6131314-0.Travel-Guide-Filter-Hotels) > > [Keldy Cottage | sleeps 4 - Hot Tub, Dog Free - 5\* Gold Award](https://www.expedia.co.uk/Pickering-Hotels-Keldy-Cottage-Sleeps-4-Hot-Tub.h39530098.Hotel-Information) > > [Chalets Galicia](https://www.expedia.co.uk/Galicia-Chalets.d6047906-aaChalets.Travel-Guide-Accommodation) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [The Legend Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Legend-Hanoi-Hotel.h110877211.Hotel-Information) > > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [Apartments Candolim](https://www.expedia.co.uk/Candolim-Apartments.d6034456-aaApartments.Travel-Guide-Accommodation) > > [All-Inclusive Hotels in Barbados](https://www.expedia.co.uk/Destinations-In-Barbados-All-Inclusive-Hotel.0-0-d16-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Abba Playa Gijon Hotel](https://www.expedia.co.uk/Gijon-Hotels-Abba-Playa-Gijon-Hotel-4Superior.h1142327.Hotel-Information) > > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [Dale Hill Hotel & Golf Club](https://www.expedia.co.uk/Wadhurst-Hotels-Dale-Hill-Hotel-Golf-Club.h8250940.Hotel-Information) > > [fourseasons Hotels in Sharm El Sheikh](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Four-Seasons.0-0-d3274--bFourSeasons.Travel-Guide-Filter-Hotels) > > [Hotels near Parc National du Fjord-du-Saguenay](https://www.expedia.co.uk/Parc-National-Du-Fjord-Du-Saguenay-Hotels.0-l6296777-0.Travel-Guide-Filter-Hotels) > > [4 Star Hotels in Madinah](https://www.expedia.co.uk/4Star-Madinah-Hotels.s40-0-d602705.Travel-Guide-Filter-Hotels) > > [Pet-Friendly Hotels in Bath](https://www.expedia.co.uk/Bath-Hotels-Pet-Friendly-Hotel.0-0-d6084496-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > > [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > > [B&B Wells](https://www.expedia.co.uk/Wells-Bed-And-Breakfasts.d5466-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) ### Flights > [Flights from Newcastle-upon-Tyne (NCL) to Cork (ORK)](https://www.expedia.co.uk/lp/flights/ncl/ork/newcastle-to-cork) ### Cars > [Hertz Car Rentals In Stafford](https://www.expedia.co.uk/Hertz-Car-Rentals-In-Stafford.d5692-c40.Car-Rental-Guide-Suppliers) > > [Enterprise Car Rentals In Battersea](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Battersea.d6169291-c15.Car-Rental-Guide-Suppliers) > > [Car hire in Paraguay](https://www.expedia.co.uk/Destinations-In-Paraguay.d143.Car-Hire-Destinations) ### Packages > [Cagayan de Oro Holidays](https://www.expedia.co.uk/Cagayan-De-Oro.d826.Holidays-City-Breaks) ### General ---