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Overview of Hanoi Trendy Hotel & Spa

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  • Junior Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Deluxe Double Day Use - 04 hours

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Family Suite City View Room

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More details
  • Suite City View Room

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Marvel Balcony Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Deluxe Double or Twin Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
4.8
Exceptional
Rating 5 - Excellent. 258 out of 317 reviews
5 - Excellent 81%
Rating 4 - Good. 44 out of 317 reviews
4 - Good 14%
Rating 3 - Okay. 12 out of 317 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 317 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 317 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Awesome from the room to the food , breakfast was great. Hospitality is really good. Great customer service and friendly staff !!
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional. The staff are the best i have ever experienced in a hotel anywhere. Special call out to Ms Nga who sorted out all our taxis and dealt with all our queries. I was sad to leave.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless, Perfect Service and Convenient Location!
I travel every month for leisure and business. I usually stay in Raffles Hotel in Cambodia, Sofitel Legend Metropole in Hanoi, Mandarin Oriental in HK, Four Seasons in BKK, Shangri-la in Jakarta and KL, Westin in Seoul, Hilton in NYC ... Since all the trips I booked for this vacation would only pick us up from hotels in the Old Quarter, I chose Hanoi Trendy Hotel & Spa based on the excellent reviews. Indeed, it is a gem! The service from the staff, especially Nga, Lukas and Johnny, was superb. They were very sincere, helpful and polite. I had some hiccups with a trip caused by the agent I booked with, Lukas helped me to sort it out although it was already close to midnight. Nga helped me to make all the restaurant reservations including our last minute X'mas dinner and all the popular restaurants were already full, she kept calling restaurant after restaurant. When we return from our Sapa trek, Nga and the Bell Captain came outside the hotel to receive us. They even put a handwritten Thank You card and gift on our bed on the last day of our stay. There was so much more they had done, I just couldn't pay enough compliments. The breakfast the hotel prepared for us to bring along on our trip was so nicely packed that the guests from other hotels (including luxurious hotel) on the same trip were very envious. The service from Hanoi Trendy Hotel surpasses the luxurious hotels I have stayed in. It is perfect! I will definitely return and also recommend it to my friends.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless, Perfect Service and Convenient Location!
I travel every month for leisure and business. I usually stay in Raffles Hotel in Cambodia, Sofitel Legend Metropole in Hanoi, Mandarin Oriental in HK, Four Seasons in BKK, Shangri-la in Jakarta and KL, Westin in Seoul, Hilton in NYC... Since all the trips I booked for this vacation would only pick us up from hotels in the Old Quarter, I chose Hanoi Trendy Hotel based on the excellent reviews. Indeed, it is a gem! The service from the staff, especially Nga, Lukas and Johnny , was superb. They were very sincere, helpful and polite. There were some hiccups with a trip caused by the agent I booked with, Lukas helped me to sort out even though it was already close to midnight. Nga helped me to make all the restaurant reservations including our last minute X’mas eve dinner and all the popular restaurants were already full, she kept calling restaurant after restaurant. Nga and the Bell Captain came outside the hotel to warmly receive us when we came back from our trek. They put a handwritten Thank You card and gift in our room on the last day of our stay ... and so much more they have done. It’s like having our personal butler 24x7. The breakfast the hotel prepared for us to bring along on our trip was so nicely packed that the guests from other hotels (including 5-star hotel) were envious. The service from Hanoi Trendy Hotel surpasses the luxurious hotels I have stayed in. It is perfect! I will definitely return and also recommend it to my friends visiting Hanoi.
Stayed 4 nights in Dec 2019

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