Title: Ambassador Hanoi Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ambassador Hanoi Hotel & Spa Hotel with a full-service spa, 9-minute walk to Hoan Kiem Lake ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/5b2c76e0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/43057162.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/e297f7b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/af364d69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/157f566b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ambassador Hanoi Hotel & Travel, centrally located in Hanoi, offers daily manager's receptions, Marvel Spa treatments, WiFi, and an on-site restaurant. Its prime location makes exploring nearby landmarks easy with available bike rentals. 9.0 Wonderful ## Popular amenities - Spa - Parking available - Room service - Housekeeping - 24/7 front desk - Laundry £118 includes taxes & fees 8 Dec - 9 Dec ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=6879396&PinnedHotelID=6879396&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=6879396&PinnedHotelID=6879396&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=6879396&PinnedHotelID=6879396&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=6879396&PinnedHotelID=6879396&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6879396&PinnedHotelID=6879396&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6879396&PinnedHotelID=6879396&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6879396&PinnedHotelID=6879396&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6879396&PinnedHotelID=6879396&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/cefb863b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Air conditioning Connecting rooms available Plasma TV Separate bedroom Private bathroom Hairdryer Bathrobes Minibar - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/16cd0eec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, City View ### Highlights Air conditioning Connecting rooms available Plasma TV Separate bedroom Private bathroom Hairdryer Bathrobes Minibar - 269 sq ft - City view - Sleeps 3 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/d91e3012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Suite Balcony ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Separate bedroom Private bathroom Hairdryer Bathrobes - 646 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/648f70d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Plasma TV Separate bedroom Private bathroom Hairdryer Bathrobes Minibar - 646 sq ft - City view - Sleeps 4 - 1 Queen Bed and 1 Large Single Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/e297f7b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Connecting Room, City View 8.8 Excellent 5 reviews ### Highlights Air conditioning Connecting rooms available Plasma TV Separate bedroom Private bathroom Hairdryer Bathrobes Minibar - City view - Sleeps 7 - 2 Queen Beds and 1 Large Single Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6880000/6879400/6879396/2fa471b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Connecting Room, Terrace 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Separate bedroom Private bathroom Hairdryer Bathrobes - City view - Sleeps 7 - 2 Queen Beds and 1 Large Single Bed ## You may also like Ad ![2 bars/lounges, lobby lounge, cocktail bar](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/65777e02.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 633 reviews £116 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Landmark72.h4772269.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=e473fb09-5bf1-4b30-8ce8-2aa25fb930a1&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/3d2731d8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,001 reviews £114 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=e473fb09-5bf1-4b30-8ce8-2aa25fb930a1&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 423 reviews £107 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=e473fb09-5bf1-4b30-8ce8-2aa25fb930a1&top_cur=GBP) Ad ![Premium Double or Twin with Old Quarter View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - Pool - Breakfast included - Spa - Free WiFi 10.0 Exceptional 52 reviews £75 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Solis-Hotel.h117697862.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=e473fb09-5bf1-4b30-8ce8-2aa25fb930a1&top_cur=GBP) Ad ![6 restaurants, breakfast, lunch, dinner served; French cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 559 reviews £159 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=e473fb09-5bf1-4b30-8ce8-2aa25fb930a1&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 540 reviews £57 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=e473fb09-5bf1-4b30-8ce8-2aa25fb930a1&top_cur=GBP) Ad ![Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3920000/3918900/3918847/840bde64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 253 reviews £99 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=e473fb09-5bf1-4b30-8ce8-2aa25fb930a1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Trendy-Hotel-Spa.h6879396.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Trendy-Hotel-Spa.h6879396.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03216%2C105.84684&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Uy2YQXmh0pUyh0kk2256ckiol_4=) 65 Hang Dieu, Hoan Kiem District, Hanoi, 100000 #### What's nearby - Hoan Kiem Lake - 5 min walk - 0.3 miles - St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles - Hanoi Old Town Night Market - 8 min walk - 0.5 miles - Thang Long Water Puppet Theatre - 8 min walk - 0.5 miles - Dong Xuan Market - 10 min walk - 0.6 miles #### Getting around - Hanoi Railway Station - 15 min walk - Hanoi (HAN-Noi Bai Intl.) - 23 min drive #### Restaurants - ‪mr Bay miền Tây - ‬1 min walk - ‪Bánh Cuốn Nóng - ‬1 min walk - ‪Thạch Chè Lộc Tài - ‬1 min walk - ‪Phở 8 Hàng Da - ‬2 min walk - ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk ## About this property ### Ambassador Hanoi Hotel & Spa Hotel near Hoan Kiem Lake Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Ambassador Hanoi Hotel & Spa provides a free daily manager's reception, dry cleaning/laundry services and a business centre. Indulge in a body scrub, a body treatment and a body wrap at Marvel Spa, the on-site spa. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks at this hotel include: - Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Express check-out, express check-in and a front desk safe - A lift, free newspapers and a porter/bellboy - Guest reviews speak highly of the helpful staff Room features All guest rooms at Ambassador Hanoi Hotel & Spa offer thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch plasma TVs with digital channels - Daily housekeeping and desks ## Similar properties ![Family Suite Room With City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/c5ca7d5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 10 Exceptional 1,432 reviews £48 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=116878323&PinnedHotelID=116878323&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, hypo-allergenic bedding, minibar, desk](https://images.trvl-media.com/lodging/39000000/39000000/38992000/38991998/fb0d6510.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi La Cascada House & Travel Old Quarter - Free WiFi - Air conditioning - Breakfast available - Laundry 9.8 Exceptional 212 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=38991998&PinnedHotelID=38991998&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6750000/6747600/6747597/539b0fe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Palace Hotel 2 Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 5,871 reviews £51 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=6747597&PinnedHotelID=6747597&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/3000000/2330000/2322300/2322286/072a9e60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hong Ngoc Dynastie Boutique Hotel & Spa Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 276 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2322286&PinnedHotelID=2322286&HadPinnedHotel=true®ionId=-1&adults=2) ![Day Use - 4 Hours Only | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/13000000/12750000/12747600/12747548/e182eb6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Lotus Boutique Hotel Old Quarter - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 3,486 reviews £33 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=12747548&PinnedHotelID=12747548&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/117000000/116190000/116189200/116189149/982b383b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Indochine Premium Hotel Old Quarter - Breakfast included - Spa - Parking included - Free WiFi 10 Exceptional 1,117 reviews £54 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=116189149&PinnedHotelID=116189149&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2540000/2535400/2535388/9c6ab4d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Elite Hotel Old Quarter - Free WiFi - Air conditioning - Breakfast available - Laundry 9.2 Wonderful 347 reviews £27 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=2535388&PinnedHotelID=2535388&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, Balcony | Balcony](https://images.trvl-media.com/lodging/18000000/17480000/17470600/17470507/cfc50a22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dream Central Hotel Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 232 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=17470507&PinnedHotelID=17470507&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/78000000/77090000/77089200/77089107/d32be2d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victor Gallery Hotel & Spa - Victor Group Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.4 Exceptional 755 reviews £80 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=77089107&PinnedHotelID=77089107&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves lunch, dinner and happy hour](https://images.trvl-media.com/lodging/96000000/95170000/95167300/95167270/b5f014a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Petit Prince Hanoi Hotel & Rooftop Bar Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.2 Wonderful 965 reviews £82 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=95167270&PinnedHotelID=95167270&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) - Parking on site (VND 3 per day) ### Food and drink - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Things to do - Bicycle rentals - Full-service spa ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre ### Full-service spa - Body scrubs - Body wraps - Facials - Hot stone massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 9 floors - Built in 2010 - Smoke-free property - Traditional architecture ## Room amenities ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch plasma TV with digital channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 400000.0 per night. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 25 per vehicle (one way) - Self-parking fee: VND 3 per day - Rollaway bed fee: VND 400000.0 per night - Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 16 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision ### Property is also known as Hanoi Art Boutique Art Boutique Hanoi Art Boutique Hotel Hanoi Trendy Hotel Art Hotel Hanoi Boutique Hanoi Boutique Hanoi Hotel Boutique Hotel Art Boutique Hotel Hanoi Hanoi Trendy Hanoi Trendy Hotel Spa Ambassador Hanoi Hotel Spa Ambassador Hanoi & Spa Hanoi Ambassador Hanoi Hotel Travel Ambassador Hanoi Hotel & Spa Hotel Ambassador Hanoi Hotel & Spa Hanoi Ambassador Hanoi Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Ambassador Hanoi Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Ambassador Hanoi Hotel & Spa? > As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Ambassador Hanoi Hotel & Spa on 8 Dec 2025 start from £118.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Trendy-Hotel-Spa.h6879396.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Ambassador Hanoi Hotel & Spa? > Self-parking is available for VND 3 per day. ### What time is check-in at Ambassador Hanoi Hotel & Spa? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Ambassador Hanoi Hotel & Spa? > Checkout is at noon. ### Does Ambassador Hanoi Hotel & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of VND 25 per vehicle applies. ### Where is Ambassador Hanoi Hotel & Spa located? > Located in Old Quarter, this spa hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mile (2 km). Hanoi Railway Station is 15 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ambassador Hanoi Hotel & Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 304 8 - Good 67 6 - Okay 29 4 - Poor 24 2 - Terrible 16 ### 9.0/10 Cleanliness ### 9.4/10 Staff & service ### 8.0/10 Amenities ### 8.6/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Robert 11 Jul 2025 Liked: Cleanliness, property conditions & facilities Everything !!! But above all , all the staff are very helpful and welcoming .. always ready to help .. fantastic breakfast with plenty of fresh fruits and also cooked eggs…. Ms Mai, customer service was incredibly helpful and attended to all my enquiries .. would definitely stay here again ##### Robert Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Julien 25 May 2024 Liked: Cleanliness Disliked: Property conditions & facilities Our room had no windows or balcony so we felt a bit like sleeping in a bunker. Location is perfect. ##### Julien Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Cain 10 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, right in the heart of the city. Relatively quiet considering how noisy the area is. The host and staff were very friendly and helpful. Great value. ##### Cain Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Jongkeun 13 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tour with my old friends nice hotel, good service and quiet . ms mai can help you all tours very good ![Balcony in Ambassador hanoi hotel](https://a.travel-assets.com/ugc/hotel-reviews/B9E870C180B7769192C92461421F4F069BD5FF621676285236050.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/330BF94FE174899A3841056CE69B274610CC4BB81676285234787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jongkeun Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Tybano 11 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved my stay at the Ambassador Hanoi Hotel & Spa, Hanoi. Ms. Mai, was a great host and took really good care of us. She also managed to book us a last minute but lovely cruise to cover Ha Long Bay. Totally Recommend staying at this property and rest assured you will be well taken care off. ##### Tybano ### 4/10 Poor #### Suk Man Abby 14 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Dislike.....room without window(all windows are blocked). Need to pay more (Us 15) to get a room with window. But finally the room with no tv ...out of order. The receptionist is so rude after the payment. She seems very nice before we pay... Bad feeling. Bad sound proofing, can heard the sound of the upstair people ##### Suk Man Abby Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Liyana 7 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean room. Friendly staff and fast response and service when there is a problem in the room ##### Liyana Stayed 1 night in Sep 2024 ### 6/10 Okay #### Adrienn 5 Jul 2024 Liked: Cleanliness, staff & service We booked the room because it had a terrace. Unfortunately it was unusable because of the construction in the neighbouring house it was full of dust, but overall the room was much nicer on the pictures than in reality. ##### Adrienn Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### david 2 Jan 2024 Disliked: Cleanliness, property conditions & facilities Basic sanitation was not provided. Shower heads didn’t work. Bathroom overflow when showers. Dirty and smelly room. Construction nearby throughout the night. Checked out after one night. ##### david Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Aicha 5 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property should not be listed on any of the reputable sites because it is a scam. We were offered a room different from the one we booked online and that was filthy. In addition , the manager told us that we had to pay her extra because it was a better room while she had nothing else to offer us. From bugs crawling on the floor and beds to worn out beds, bedding and towels to overwhelming sewage smell, this “hotel” was disgusting. Also, the manager was a con artist and was all about selling us tour packages before even checking in and scamming us more. When I complained, she said that the pictures and description we saw online were for marketing. Luckily, we could move quickly to another hotel after I called Expedia. I wish I read the reviews of this dump on Google before booking and not just trusted the reviews on Expedia.com. The one star I put is to just be able to post this review because this place doesn’t deserve any stars. ##### Aicha Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Tina 18 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities There was ants in the bathroom and in the shower; if you left a cup with water in it; there would be ants crawling all over it the next day. Our bed linens felt damp; we notified reception of this issue ; they said to turn on the a/c but the power to the room would turn off whenever you left the room.There was contruction going on next door that started at 5am; could not get any sleep and there were "air fresheners" in the room; it was very pungent. This was an overrated hotel room for what we paid for. Also, they demanded that we paid in cash despite the booking saying that we could pay by credit card and the sticker on the front door saying that they accepted all the major credit cards. Location was great but could still hear all the noise from the traffic and the constant honking. Would not go back or recommend this place. ##### Tina Stayed 5 nights in Dec 2024 ### 2/10 Terrible #### Rajesh 17 Nov 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I had the worse experience with this hotel, after staying in various hotels in my 4 weeks of travelling in Vietnam. At reception i was made aware that it was my lucky day that they still had the room booking for me as booked by third party, they don't trust even though they had my card details As i entered the hotel, awfully, musky smell hit me.small staircase to 4 floor and no help, both shower heads broken, waster going every where in the bathroom, musky bedsheets. I have stayed at many hotels on Vietnam as mentioned before but this experience was one to forget! I don't know why it was given i think the rating was 9. I'm getting it completely wrong or the reviews are not genuine ##### Rajesh Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Sean 27 Jul 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Sean O Hotel booked was under renovation with massive drilling works from 5am till 5pm Suggested I move to sister hotel which I did Sister hotel the tv did not work, I said ok let’s move in as I needed to have shower and meet people After resetting tv multiple times they brought in technician and I said I only had a few minutes before I shower and head out Translating did not work and I asked them to leave so I could get ready Staff assured me it would be fixed by the time I came back, it was not They ended up moving me to a double single bed room rather than a king bed room Still no English news channels as written in their hotel guide The staff were nice and helpful as possible, this was a huge management fail Breakfast was not as good as other reviews say either and restraints is not open after breakfast ##### Sean Stayed 1 night in Jul 2024 ### 4/10 Poor #### Denise 26 Dec 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Awful We booked an executive room with a balcony but upon arrival we were told that there was construction so that room would be too loud. So they put us in a “deluxe” room which was a downgrade. And on the way to the room, we were also told there was no hot water. The room was tiny with a small window looking into an ally and a tiny grimy bathroom. The bed was old and uncomfortable. The next morning we decided to leave (we were supposed to be there 4 nights), and were then told they could upgrade us—which they should have done in the first place. At any rate we left, and for a bit more money we stayed in a glorious hotel around the corner for the next three nights. I noticed that the room we booked was still available on the website, so I wonder if they were purposely overbooking. I would avoid this place. ##### Denise Stayed 4 nights in Dec 2022 ### 2/10 Terrible #### Andrea 28 Dec 2024 Disliked: Staff & service, amenities I had three rooms confirmed for myself, my sister, and her family. We arrived at 9 pm on Dec 19th after a full days drive with plans for a quick supper, then an early night as we would be leaving again for a tour the next morning. As we knew we would have to be up early, we intentionally booked a hotel in a quiet area, with easy access for the next morning’s pick up. We prepaid the full amount for the three rooms at the time of booking. On our arrival, we were informed that our rooms were not available as they had booked in other large groups, despite the confirmed reservation. They had moved our reservation to their sister hotel without any prior notification. As it was a Friday night, there was an extended wait for a taxi to take us to the new hotel. There was conflict between the taxi driver when one was found as he didn’t want to take all the bags. Two of us ended up walking to the hotel, rather than waiting for a second taxi. With these delays, it was over an hour before we could check in at the new hotel. The hotel we were moved to was in a very busy and loud area of the city. We also had to change our pick up with the tour company and leave earlier in the morning due to being moved to a less accessible area. ##### Andrea Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Anastasia 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are truly excellent! We received such amazing care from Mai — she is absolutely incredible! Mai organized everything for us, gave us great advice, and took care of us every single day. Her dedication and kindness made our experience unforgettable. ##### Anastasia Stayed 3 nights in Sep 2025 ### 8/10 Good #### Vikas 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decent property to consider in Hanoi. All the major tourist destinations are within walking distance. ##### Vikas Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Rui 8 Sept 2025 Disliked: Staff & service, amenities, property conditions & facilities シャワーの水圧が弱くて、シャワーができない状態でした。 ##### Rui Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Viet 16 Aug 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities We did not stay at Ambassador as the hotel texted us about its unavailability and suggested us to move to another nearby hotel. For this reason this review is not for Ambassador, and technically does not make sense when Ambassador reached out for reviews. The ratings we gave is for the hotel we eventually got moved to (Parklane Hotel) at 4 To Tich). Overall nothing bad but the hotel is about a 2.5 stars hotel. ##### Viet Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Patrick 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff!!!! Well informed and extremely inviting. ##### Patrick Stayed 1 night in Aug 2025 ### 8/10 Good #### Caleb 1 Jul 2025 Liked: Cleanliness Disliked: Amenities Location X3! Hot & Cold running water in sink & shower. WiFi on all floors (when working). Clean for emerging country, they are happy to sell and book your tours. Friendly and helpful staff. Be sure to shop for the best price. Some rooms have NO windows. Pictures from room 501, large connecting room for 5, but one toilet and one shower. ![](https://a.travel-assets.com/ugc/hotel-reviews/f7629b09-f772-4377-bc7c-623d4481222a-1751360665159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0de2d7f4-83e3-4682-8848-7be833432005-1751360618098.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/43207859-c95d-4297-82f4-c234694e1949-1751360648396.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24135136-f7f2-4735-8dc8-26f98f947e67-1751360670125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Caleb Stayed 7 nights in Jun 2025 ### 8/10 Good #### Mathieu 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved with terrace. Well maintained. Well located. ##### Mathieu Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Mathieu 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved with terrace. Well maintained. Well located. ##### Mathieu Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ian 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Manager was very helpful in booking excursions, and transport to airport. Breakfast had plenty of choices. ##### Ian Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Verified traveller 23 Apr 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Un vr Nous avons été déçu par l’hôtel. Dès notre arrivée nous avions décidé d’étendre notre séjour de 2 jours supplémentaires à Hanoï mais de changer immédiatement d’hôtel. Nous avons été trompés par la promotion importante ainsi que les photos qui ne correspondent pas a la réalité. Le prix initiale sans la promotion ne correspond pas du tout au standard. Le prix après réduction est au niveau du standard c’est à dire assez bas, parfait quand on a un budget limité. L’hôtel n’a pas du tout de roof top. L’hôtel a prit un vrai coup de vieux et demande une importante rénovation pour prétendre au standard du prix appliqué. Nous nous sommes rendu compte que c’est assez courant a Hanoï et il est recommandé de vérifier sur plusieurs sites les reviews avant de réserver. ![](https://a.travel-assets.com/ugc/hotel-reviews/717230ec-ded9-424e-95a3-c146dd64d712-1745392866804.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. A Boutique Hotel & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Little-Hoi-An-A-Boutique-Hotel-Spa.h5554869.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Hilton Da Nang](https://www.expedia.co.uk/Da-Nang-Hotels-Hilton-Da-Nang.h19288251.Hotel-Information) > > [Peninsula Hotel Danang](https://www.expedia.co.uk/Da-Nang-Hotels-Peninsula-Hotel-Danang.h82966581.Hotel-Information) > > [Melia Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Hoi An Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Hoi-An-Beach-Resort.h1522088.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.co.uk/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Melia Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Melia-Danang-Beach-Resort.h8340853.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Victoria Hoi An Beach Resort & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Victoria-Hoi-An-Beach-Resort-Spa.h1449309.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [InterContinental Hanoi Westlake by IHG](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Westlake.h1848828.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information)