Title: Phoenix Legend Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix Legend Hotel Travelers find a peaceful retreat near Hanoi's historic center, where spa treatments soothe tired muscles after days of city exploration and local cuisine awaits ## Photo gallery for Phoenix Legend Hotel ![Reception - Phoenix Legend Hotel (Hanoi)](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/91d52999.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Phoenix Legend Hotel (Hanoi)](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/dcb310ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Family With Window | Minibar, in-room safe, desk, laptop workspace - Phoenix Legend Hotel (Hanoi)](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/5a2fbd31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, Balcony, City View | Minibar, in-room safe, desk, laptop workspace - Phoenix Legend Hotel (Hanoi)](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/270-3d64d5a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Phoenix Legend Hotel (Hanoi)](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/270-21f52c81.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Phoenix Legend Hotel, minutes from Hanoi's ancient quarter, offers dry cleaning, laundry services, a spa with massages and aromatherapy, free WiFi, and a restaurant serving authentic local dishes worth trying after sightseeing. ## Reviews 8.2 Very good ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services £29 includes taxes & fees 14 Feb - 15 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=4611957&PinnedHotelID=4611957&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=4611957&PinnedHotelID=4611957&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=4611957&PinnedHotelID=4611957&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=4611957&PinnedHotelID=4611957&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4611957&PinnedHotelID=4611957&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4611957&PinnedHotelID=4611957&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4611957&PinnedHotelID=4611957&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4611957&PinnedHotelID=4611957&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Superior Double Room, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/afb7e7a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, City View ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Hairdryer Private bathroom Shower/bath combination Free bottled water - City view - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Family With Window ![Deluxe Family With Window | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/5a2fbd31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family With Window ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Hairdryer Private bathroom Shower/bath combination Free bottled water - 366 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Large Single Bed ### View all photos for Superior Quadruple with Window ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/0a3a42e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple with Window ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Hairdryer Private bathroom Shower/bath combination Free bottled water - 323 sq ft - Sleeps 5 - 1 King Bed and 2 Large Single Beds ### View all photos for Deluxe Double Room, Balcony, City View ![Deluxe Double Room, Balcony, City View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/09e5cbf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Balcony, City View 8.0 Very good 1 review ### Highlights Balcony or patio Soundproofed Air conditioning Plasma TV Blackout curtains Hairdryer Private bathroom Shower/bath combination - City view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Double Room ![Junior Double Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/27561748.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Hairdryer Private bathroom Shower/bath combination Free bottled water - City view - Sleeps 2 - 1 King Bed ### View all photos for Double Room With Balcony ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/ba7c5f2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room With Balcony - Sleeps 2 ### View all photos for Honeymoon Suite With City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/a89fdc5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite With City View - Sleeps 2 ### View all photos for Triple Room With Big Window ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/702d01e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room With Big Window - Sleeps 3 ### View all photos for Family Room With City Wiew ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/fb1d6b76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room With City Wiew - Sleeps 4 ### Deluxe Balcony Open View Room - Sleeps 2 ### Deluxe Family Room With Window - Sleeps 3 ### Junior Double Room - Sleeps 2 ### View all photos for Superior Room With Window ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/5000000/4620000/4612000/4611957/cf275bfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room With Window - Sleeps 2 ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - 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Pool - Spa - Kids’ pool - Parking included 9.6 Exceptional 672 reviews £100 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Landmark72-By-IHG.h4772269.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=6eefb252-0c19-4144-a931-6e510be5d012&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Serendipity-Hotel.h4611957.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Serendipity-Hotel.h4611957.Hotel-Information) ## About the area Located in Old Quarter neighbourhood, Phoenix Legend Hotel is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03015%2C105.84806&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4bL0uKxhgd8zw5A6xFvaihJGHOY=) 14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000 ### What's nearby - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 2 min walk \- 0.1 miles - ![Hang Gai Street which includes signage and street scenes](https://images.trvl-media.com/place/6286771/4d43e8d2-38ed-457d-aa30-8cb1c0b17b7d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hang Gai Street 5 min walk \- 0.3 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 5 min walk \- 0.3 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 8 min walk \- 0.5 miles - ![Thang Long Water Puppet Theatre showing performance art, theatre scenes and nightlife](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 8 min walk \- 0.5 miles ### Getting around - Hanoi Railway Station 16 min walk - Hanoi (HAN-Noi Bai Intl.) 41 min drive ### Restaurants - Phở 10 Lý Quốc Sư 1 min walk - Phở Gà Nguyệt 1 min walk - Mỳ Phố 1 min walk - Thái Đạt - Đồ Nướng Trung Hoa 1 min walk - Loading T 1 min walk ## About this property ### Phoenix Legend Hotel Hotel near Hoan Kiem Lake St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Phoenix Legend Hotel, which provides dry cleaning/laundry services, a 24-hour business centre and a restaurant. Treat yourself to spa services, such as a Thai massage, a facial or aromatherapy. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - Express check-out, ATM/banking services and a lift - Tour/ticket information, luggage storage and concierge services Room features All guest rooms at Phoenix Legend Hotel feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and computers. Extra amenities include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch plasma TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9450000/9441100/9441097/6249bcd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Hanoi Inn Hotel Old Quarter - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.0 Wonderful 111 reviews £28 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=9441097&PinnedHotelID=9441097&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, 1 Queen Bed, Balcony, City View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/25000000/24720000/24710500/24710422/d511f068.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Elpis Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room 9.0 Wonderful 91 reviews £17 includes taxes & fees 12 Feb - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,004 reviews £17 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=6317099&PinnedHotelID=6317099&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/111000000/110880000/110879800/110879719/28668217.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Shining House Old Quarter - Breakfast included - Free Wi-Fi - Housekeeping - 24/7 front desk 8.4 Very good 16 reviews £50 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=110879719&PinnedHotelID=110879719&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=4611957&PinnedHotelID=4611957&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4611957,9441097,24710422,2149643,95937424) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free offsite parking within 500 metres - 24-hour return airport shuttle on request for a surcharge - Train station pick-up shuttle (surcharge) ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: VND 230,000 for adults and VND 119,999 for children - A restaurant ### Things to do - Bicycle rentals ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - ATM - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business centre ### Spa - Aromatherapy - Facials - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 8 floors - Art Deco architecture - Built in 2009 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch plasma TV with cable channels - Computer ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Desk chair - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 200000.0 per day. ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 230000 for adults and from VND 119999 for children - Airport shuttle fee: VND 357000 per vehicle (return) - Rollaway bed fee: VND 200000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts mobile payments and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hanoi Serendipity Hanoi Serendipity Hotel Hotel Serendipity Hotel Serendipity Hanoi Serendipity Hanoi Serendipity Hotel Serendipity Hotel Hanoi Hanoi Serendipity Hotel Phoenix Legend Hotel Hotel Phoenix Legend Hotel Hanoi Phoenix Legend Hotel Hotel Hanoi ## Frequently asked questions ### Is Phoenix Legend Hotel pet-friendly? ### How much does it cost to stay at Phoenix Legend Hotel? ### How much is parking at Phoenix Legend Hotel? ### What time is check-in at Phoenix Legend Hotel? ### What time is check-out at Phoenix Legend Hotel? ### Does Phoenix Legend Hotel provide a shuttle to the airport? ### Where is Phoenix Legend Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Phoenix Legend Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 71 8 - Good 33 6 - Okay 18 4 - Poor 5 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Gerald 29 Dec 2025 Liked: Amenities, property conditions & facilities Clean room, helpful staff, and good location. ##### Gerald Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Gerald 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, staff, and quiet place ##### Gerald Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Gerald 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotlessly clean room, superior room lighting, and helpful staff. ##### Gerald Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Scott 16 Nov 2025 Liked: Staff & service Disliked: Property conditions & facilities Good location, centrally located, rooms are definitely dated.. If you're looking for a place to crash and you're not too picky. It's a great location ##### Scott Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Gerald 4 Dec 2025 Liked: Cleanliness Clean room ##### Gerald Stayed 5 nights in Nov 2025 ### 6/10 Okay #### Steven paul 30 Dec 2024 Liked: Cleanliness, staff & service Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good. ##### Steven paul Stayed 2 nights in Dec 2024 ### 6/10 Okay #### David 6 Apr 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating. ##### David Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Binh 21 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities The room was totally not ready for our arrival. For a quadruple room booking there were only 2 towels, 2 pairs of slippers, 2 bottle of water, coffe and tea were not replenished, etc. ![Toilet tank broken](https://a.travel-assets.com/ugc/hotel-reviews/1af5ae04-c822-4e5f-9867-a226986e3fc0-1768992937042.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sink strainer broken](https://a.travel-assets.com/ugc/hotel-reviews/c3f01853-0ee1-44e0-80b5-5650069c713f-1768992936980.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shower curtain broken](https://a.travel-assets.com/ugc/hotel-reviews/904bcd7e-582e-496e-88b9-c12ac4660854-1768992937084.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shower head holder broken](https://a.travel-assets.com/ugc/hotel-reviews/d00345dd-902f-4397-ae96-5f3b5bbd9417-1768992937521.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Binh Stayed 3 nights in Jan 2026 ### 2/10 Terrible #### Tho 28 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible ##### Tho Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Diem 13 Aug 2023 Liked: Cleanliness Disliked: Amenities To eat breakfast, you have to walk to other location, and the food were limited ##### Diem Stayed 4 nights in Aug 2023 ### 8/10 Good #### Nelly 9 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Location, Great Value. Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away. ##### Nelly Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Tyler 6 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room. ##### Tyler ### 2/10 Terrible #### Teddy 21 Nov 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Do Not Stay Here It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever. ##### Teddy Stayed 3 nights in Nov 2024 ### 2/10 Terrible #### Vincent 8 Nov 2025 Liked: Cleanliness, staff & service Disliked: Amenities Dans les faits, l’hôtel est propre, la chambre parfaitement nettoyé, un personnel sympathique et un petit-déjeuner buffet très bon. De l’autre côté, on m’a donné la chambre la plus pourrie : la plus petite, éclairée en pleine nuit comme en plein jour car l’enseigne néon est sous la fenêtre, avec des centaines de mouches d’humidité, un wifi qui ne marchait pas, un coffre fort en panne, une télécommande qui ne commande pas la climatisation. Tout cela alors que j’avais pris une chambre exécutive et que le bonus VIP devait me permettre d’être surclassé en cas de disponibilité. Il a fallu que je me fâche pour qu’on le change de chambre et obtenir une chambre standard. Ils se sont moqués du client, c’est INACCEPTABLE ! ![Chambre](https://a.travel-assets.com/ugc/hotel-reviews/9abaf172-0bb3-4eda-9bd1-9154f27558e6-1762609917714.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Chambre](https://a.travel-assets.com/ugc/hotel-reviews/02b1451b-fd5e-4f4f-afc6-38477c98a370-1762609918109.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Salle de bain](https://a.travel-assets.com/ugc/hotel-reviews/a8c3c2a5-488b-4217-85a9-28635b3003e4-1762609918475.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vincent Stayed 12 nights in Oct 2025 ### 6/10 Okay #### CHANGHUN 15 Jun 2025 Disliked: Cleanliness #### 저렴하게 지내기 좋은 호텔 가격이 싸고 위치가 좋음. 조식이 무료임. 그런데 깨끗하지는 않음. ##### CHANGHUN Stayed 5 nights in Jun 2025 ### 8/10 Good #### Verified traveller 14 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 広い部屋と便利な立地 帰国日前に一泊いたしました。広い部屋だったので帰国前で荷物をまとめるのに助かりました。バスタブ付きでしたが、湯をためている間に水になりました。タオルはバスタオルのみでしたので、必要な方はハンドタオルなど持参するとよいと思います。朝食は他ホテルでしたが、とても美味しかったです。チェックアウト後荷物を預かってもらいましたが、フロントから目の届くところに置いてくれていたので安心でした。バス停からちょっと距離がありますが、周辺は食堂がたくさんあり、ホアンキエム湖へも旧市街へも近くて便利でした。 ##### Verified traveller Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Reza 24 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Väldigt bra hotell ##### Reza Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Reza 16 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bra ##### Reza Stayed 4 nights in Sep 2024 ### 8/10 Good #### Go 1 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities \- ##### Go Stayed 3 nights in Aug 2024 ### 8/10 Good #### Roy 11 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Omgeving is ideaal, genoeg eet tentjes en heerlijk! ##### Roy Stayed 5 nights in Apr 2024 ### 2/10 Terrible #### Rene 28 Jan 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Le pire hôtel à Hanoi en trois ans Pas de chauffage la première nuit et chauffage insuffisant pour les 2 autres nuits. Climatisation veut dire contrôle de confort en chaleur ou froid. Ici la chaleur n’y était pas ##### Rene Stayed 3 nights in Jan 2024 ### 8/10 Good #### noriaki 2 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ハノイ大教会のすぐ近く、小さなホテルやローカルのレストランや土産物屋が大変多く居心地の良い場所にあるホテルです。間口の狭い建物ですが手入れの良い趣のある部屋のホテルです。朝食はすぐ近くのグループのホテルのレストランに案内されました。 ##### noriaki Stayed 4 nights in Nov 2023 ### 6/10 Okay #### SANGSOO 1 Dec 2023 Liked: Staff & service #### 저렴하고 오래된 호텔 직원들은 친절하고 위치도 좋았으나 시설들이 너무 오래되어서 깨끗하게 관리가 되지는 않았다. 조식은 근처에 있는 다른 장소에서 먹을수 있는데 나쁘지 않았다 ##### SANGSOO Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Reza 20 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Jätte bra ##### Reza Stayed 1 night in Nov 2023 ### 8/10 Good #### song, 愛知 4 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ホテルスタッフは英語で対応が可能で、必要な説明は可能である。また、場所は賑やかな場所にあり、食事や買い物にも便利である。 ##### song Stayed 2 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Hotels near Glasgow Green](https://www.expedia.co.uk/Glasgow-Green-Hotels.0-l6195124-0.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Hoi An](https://www.expedia.co.uk/Hoi-An-Hotels-Spa-Hotels.0-0-d6034264-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [Hotels in Sherman Oaks](https://www.expedia.co.uk/Sherman-Oaks-Hotels.d9800.Travel-Guide-Hotels) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Wedding Hotels in Sorrento](https://www.expedia.co.uk/Sorrento-Hotels-Wedding-Hotel.0-0-d9716-tWeddingHotel.Travel-Guide-Filter-Hotels) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information) > > [Spa Hotels in Cheltenham](https://www.expedia.co.uk/Cheltenham-Hotels-Spa-Hotels.0-0-d4597-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Anandes Hotel](https://www.expedia.co.uk/Mykonos-Hotels-Anandes-Hotel.h104848793.Hotel-Information) > > [Jog Lodge 2 - 3 Bed](https://www.expedia.co.uk/Wick-Hotels-Jog-Lodge-2-3-Bed.h95463602.Hotel-Information) > > [The Lion Hotel Buckden](https://www.expedia.co.uk/St-Neots-Hotels-The-Lion-Hotel-Buckden.h38406002.Hotel-Information) ### Flights > [Flights from Coventry (CVT) to Mississauga (YYZ)](https://www.expedia.co.uk/lp/flights/cvt/yyz/coventry-to-toronto) > > [Flights from London (LCY) to Nikël (TIA)](https://www.expedia.co.uk/lp/flights/lcy/tia/london-to-tirana) > > [Flights from SeaTac (SEA) to Jamaica (JFK)](https://www.expedia.co.uk/lp/flights/sea/jfk/seattle-to-new-york) > > [Flights from Nadi (NAN) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/nan/syd/nadi-to-sydney) ### Activities > [Things to do in Puerto del Carmen](https://www.expedia.co.uk/Things-To-Do-In-Puerto-Del-Carmen.d6049873.Travel-Guide-Activities) ### Packages > [Antalya](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/481/Antalya) > > [Gardiner Holidays](https://www.expedia.co.uk/Gardiner.d6046703.Holidays-City-Breaks) > > [Wembley Holidays](https://www.expedia.co.uk/Wembley.d4253.Holidays-City-Breaks) ### General > [Visit Saint Mary](https://www.expedia.co.uk/Saint-Mary.dx6249312) ---