10/10 Excellent
Verified traveller
27 Jul 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 1 night in Jul 2020
Hanoi Prime Garden Hotel & Spa
3.5 star property
Find tranquility at this Hanoi retreat with hot springs and sauna treatments for relaxation, plus a 24-hour business center for productivity.
Choose dates to view prices
Photo gallery for Hanoi Prime Garden Hotel & Spa
Located near Hoan Kiem Lake, Hanoi Prime Garden Hotel & Spa offers a peaceful escape from the city bustle. Guests can enjoy hot springs, sauna treatments, and in-room WiFi. Practical amenities include luggage storage, and former visitors praise the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Spa
- Free Wi-Fi
- Air-conditioning
- Business services
- Laundry room
- Room service
Room options
Check availability for these dates
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Classic Double or Twin Room
Classic Double or Twin Room
Highlights
Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Select Comfort bed
Rainfall showerhead
Bathrobes
- 205 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
Highlights
Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Select Comfort bed
Bathrobes
Rainfall showerhead
- 269 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Executive Double or Twin Room
Executive Double or Twin Room
Highlights
Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Select Comfort bed
Bathrobes
Rainfall showerhead
- 291 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Family Room, City View
Family Room, City View
Highlights
Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Select Comfort bed
Rainfall showerhead
Bathrobes
- City view
- Sleeps 3
- 1 Single Bed and 1 King Bed
View all photos for Family Suite, City View
Family Suite, City View
Highlights
Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Separate bedroom
Select Comfort bed
Rainfall showerhead
- City view
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 2 Single Beds
View all photos for Senior Suite, Balcony
Senior Suite, Balcony
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Separate bedroom
Select Comfort bed
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the area
Hoan Kiem, a neighbourhood in Hanoi, is home to Hanoi Prime Garden Hotel & Spa. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
36-38 Hang Huong, Hoan Kiem, Hanoi, 844
What's nearby
Dong Xuan Market7 min walk - 0.4 miles
Train Street7 min walk - 0.4 miles
Hanoi Old Town Night Market10 min walk - 0.6 miles
Hoan Kiem Lake10 min walk - 0.6 miles
St. Joseph's Cathedral of Hanoi10 min walk - 0.6 miles
Getting around
- Hanoi Long Bien Station12 min walk
- Hanoi (HAN-Noi Bai Intl.)40 min drive
Restaurants
- Phở Bò Khôi Hói 50C Hàng Vải1 min walk
- Bún Chả Nem Rán 41 Cửa Đông1 min walk
- Nê boong-ke cocktail & wine2 min walk
- Bún Ngan Bền Béo2 min walk
- Phở Gà Đặc Biệt1 min walk
About this property
Hanoi Prime Garden Hotel & Spa
Hotel near Hoan Kiem Lake
Near Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Prime Garden Hotel & Spa provides dry cleaning/laundry services, a 24-hour business centre and a full-service spa. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. In addition to a hot tub, guests can connect to free in-room WiFi.
Additional perks include:
- Express check-out, express check-in and free newspapers
- A 24-hour front desk, a lift and tour/ticket information
- 1 meeting room, smoke-free property and luggage storage
Room features
All guest rooms at Hanoi Prime Garden Hotel & Spa boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
- Free tea bags/instant coffee and electric kettles
- Rainfall showers, free toiletries and hairdryers
- 42-inch plasma TVs with cable channels
- Heating, daily housekeeping and electrical adapters/chargers
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Onsite parking options include a carport
Things to do
- Full-service spa
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Guidebooks
- Laundry facilities
- Lockers
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 24-hour business centre
- Meeting room
Full-service spa
- Hot tub
- Hot/mineral springs
- In-room massages
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
More
- Communal living room
- Smoke-free property
Room amenities
Bedroom
- Premium bedding
- Select Comfort mattress
Bathroom
- Dressing gowns
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shower
- Slippers
- Towels provided
Entertainment
- 42-inch plasma TV with cable channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
- Tea bags/instant coffee
More
- Air conditioning
- Desk
- Electrical adapters
- Free daily newspapers
- Free local calls
- Heating
- Iron/ironing board
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Express check-in available
Minimum check-in age - 16
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Property is also known as
Hanoi Prime Garden & Spa Hanoi
Hanoi Prime Garden Hotel & Spa Hotel
Hanoi Prime Garden Hotel & Spa Hanoi
Hanoi Prime Garden Hotel & Spa Hotel Hanoi
Frequently asked questions
Is Hanoi Prime Garden Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hanoi Prime Garden Hotel & Spa?
Check-in end time: anytime.
What time is check-out at Hanoi Prime Garden Hotel & Spa?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Hanoi Prime Garden Hotel & Spa located?
Located in Hoan Kiem, this spa hotel is within a 10-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 19 minutes.
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Reviews
Hanoi Prime Garden Hotel & Spa Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Amenities
10
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 5 out of 7 reviews
10 - Excellent
5
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 7 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Lisa, London
14 Jul 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel I have ever stayed in Vietnam. During Covid 19, many hotels closed and almost hotels maintained with minimum service. However Prime Garden hotel and spa was super nice, clean and lovely. We saw only this hotel having so many guests in Hanoi. Now I understand why after spending 1 weeks stayed with this hotel
Lisa
Stayed 1 night in Jul 2020
8/10 Good
ぴょん, 奈良県 日本
19 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの場所を探すのにタクシー降りてから30分くらい探し続けました。またお湯が適温になるまでかなり時間がかかりました。総合的には良かったです。あ、近くにあるKARAOKEはボッタク リなので要注意です。
ぴょん
Stayed 3 nights in Jan 2020
10/10 Excellent
Verified traveller
12 Jul 2020
Verified traveller
Stayed 1 night in Jul 2020
10/10 Excellent
Noureddine
11 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noureddine
Stayed 5 nights in Feb 2020
4/10 Poor
Verified traveller
28 Jan 2020
Verified traveller
Stayed 4 nights in Jan 2020
10/10 Excellent
HONOKA
19 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HONOKA
Stayed 3 nights in Jan 2020