Title: Hanoi Panda Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6054458&destination=Hanoi%2C+Vietnam&selected=14993933&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Panda Hotel Travelers find a peaceful sanctuary minutes from Hanoi Old Town Night Market, with easy access to morning coffee and nearby attractions ## Photo gallery for Hanoi Panda Hotel ![Front of property - Hanoi Panda Hotel (Hanoi)](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/b78b33d2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Food court - Hanoi Panda Hotel (Hanoi)](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/2a862966.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court - Hanoi Panda Hotel (Hanoi)](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/3c754f10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room (1 double bed + 2 single beds) | Balcony - Hanoi Panda Hotel (Hanoi)](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/6498c502.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing - Hanoi Panda Hotel (Hanoi)](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/8de11623.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hanoi Panda Hotel offers a quiet retreat near Hoan Kiem Lake. Enjoy a free self-serve breakfast and WiFi in your room. The terrace provides scenic views, and the on-site cafe serves fresh coffee. Guests consistently praise the attentive staff. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Superior Double Room ![Superior Double Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/613aefb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.8 Excellent 3 reviews - 183 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/d0ad7b07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - 215 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Triple Room (1 double bed + 1 single bed) ![Triple Room (1 double bed + 1 single bed) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/66c55951.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room (1 double bed + 1 single bed) - 237 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed ### View all photos for Deluxe Twin Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/8de11623.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - 237 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Superior Twin Room ![Superior Twin Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/110798b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - 183 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Family Room (1 double bed + 2 single beds) ![Family Room (1 double bed + 2 single beds) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/562adc1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (1 double bed + 2 single beds) - City view - 258 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 598 reviews £56 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=37dfb671-c560-47d1-89e6-71818a123878&top_cur=GBP) Ad ![Indoor pool, open 6:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55030000/55026700/55026645/9d83e979_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Living West Hanoi Mỹ Đình - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 132 reviews £65 includes taxes & fees 27 Apr - 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Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 434 reviews £116 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2026-5-1&chkout=2026-5-2&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=37dfb671-c560-47d1-89e6-71818a123878&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Panda-Hotel.h14993933.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Panda-Hotel.h14993933.Hotel-Information) ## About the area Located in Hanoi, Hanoi Panda Hotel is in the city centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Friendship Cultural Palace are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03384%2C105.85484&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eO2SabLF8oRas7P8EQNXUdjJLlY=) 9A Hang Mam Street, Hoan Kiem District, Hanoi, 10000 ### What's nearby - ![Ta Hien Street](https://images.trvl-media.com/place/6054458/352d903e-2d9c-4f2a-978d-9a488f02689f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ta Hien Street 3 min walk \- 0.2 miles - ![Hoan Kiem Lake](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 5 min walk \- 0.3 miles - ![Thang Long Water Puppet Theatre](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 5 min walk \- 0.3 miles - ![Quan Chuong Gate](https://images.trvl-media.com/place/6268305/0e8a96a7-bdbb-4d8e-8a9a-7837ecbcbe6a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quan Chuong Gate 7 min walk \- 0.4 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 7 min walk \- 0.4 miles ### Getting around - Hanoi Long Bien Station 6 min drive - Hanoi (HAN-Noi Bai Intl.) 37 min drive ### Restaurants - Cafe Giảng 1 min walk - Hidden Gem Coffee 1 min walk - Xôi Yến 1 min walk - Always cafe 1 min walk - Phở Cường Hàng Muối 1 min walk ## About this property ### Hanoi Panda Hotel Hotel near Hanoi Old Town Night Market Located close to Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi, Hanoi Panda Hotel provides free self-service breakfast, a terrace and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services. You'll also find perks such as: - Limo/town car service, bike hire and self-parking (surcharge) - Express check-out, express check-in and a computer station - Luggage storage, tour/ticket information and a front desk safe Room features All guest rooms at Hanoi Panda Hotel include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 32-inch TVs with satellite channels - Fridges, daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/1183cfd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Inner Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,000 reviews £20 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=6317099&PinnedHotelID=6317099&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/46000000/45290000/45287200/45287182/ca28af64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paragon Noi Bai Hotel and Pool Soc Son - Pool - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 438 reviews £26 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=45287182&PinnedHotelID=45287182&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/38000000/37050000/37045400/37045397/26257eb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matilda Boutique and Spa Hotel Old Quarter - 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Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Terrace ### Accessibility - No lift ### More - 1 building - 6 floors - Built in 2012 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch TV with satellite channels ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: USD 15 Late check-in subject to availability Express check-in available Minimum check-in age - 16 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 15 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are available for USD 10.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 17 per vehicle (one way) - Self-parking fee: USD 2 per night - Early check-in fee: USD 15 (subject to availability) - Late check-out fee: USD 15 (subject to availability) - Rollaway bed fee: USD 10.0 per night - Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Silverland Hotel Travel Hanoi Silverland Travel Silverland Travel Hanoi Panda Hotel Hotel Hanoi Panda Hotel Hanoi Hanoi Panda Hotel Hotel Hanoi ## Frequently asked questions ### Is Hanoi Panda Hotel pet-friendly? ### How much is parking at Hanoi Panda Hotel? ### What time is check-in at Hanoi Panda Hotel? ### What time is check-out at Hanoi Panda Hotel? ### Does Hanoi Panda Hotel provide a shuttle to the airport? ### Where is Hanoi Panda Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hanoi Panda Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 503 8 - Good 122 6 - Okay 73 4 - Poor 40 2 - Terrible 46 ## Reviews Verified ### 8/10 Good #### Sandra 26 Nov 2023 Liked: Cleanliness, staff & service, room comfort Very affordable hotel with a great location. The staff were awesome and even allowed us some flexibility with our booking. They also gave us a great deal on a Halong Bay cruise. ##### Sandra Stayed 7 nights in Nov 2023 Verified ### 4/10 Poor #### Tiana 24 Nov 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities Very noisy building and surroundings. Construction noise was very loud during the day, and the door did not stop sound from inside the building as it did not cover the frame. Staff were friendly. Works for a place to (sort of) sleep but that's it. Couldn't stay in the room during the day due to the noise. Could feel the springs in the bed, uncomfortable. ##### Tiana Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Michael 11 Aug 2023 Liked: Staff & service, amenities, property conditions & facilities Awesome place! ##### Michael Stayed 3 nights in Aug 2023 Verified ### 10/10 Excellent #### Bryan 24 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Host was friendly and helpful ##### Bryan Stayed 1 night in Jul 2022 Verified ### 10/10 Excellent #### Ariana 17 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff are really lovely here. Although the hotel is a little far away from shopping there are loads of cafes and yummy restaurants around. We only stayed for one night but I would really recommend this place as it is clean, tidy and super affordable. They were also generous with water which is a plus! ##### Ariana Stayed 1 night in May 2023 Verified ### 10/10 Excellent #### Andreas 25 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value, great service Great value! Just as expected. ##### Andreas Stayed 3 nights in Jul 2023 Verified ### 2/10 Terrible #### Binh 5 Feb 2023 Disliked: Cleanliness, amenities, property conditions & facilities This is a guesthouse, not a hotel as indicated on the name. It is old and quite dirty with a lot of mosquitoes. ##### Binh Stayed 4 nights in Feb 2023 Verified ### 10/10 Excellent #### Barbara 17 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great value accommodation for the old quarter - close to all the attractions. The owner is really friendly and we had the best breakfasts in Vietnam while we were there. Lots of tasty fresh fruits and delicious baguette with tea/coffee. Very filling! If you’re vegetarian make sure you tell him in advance. He is happy to arrange this and tries hard to keep his guests happy. ##### Barbara Stayed 2 nights in Apr 2023 Verified ### 8/10 Good #### Verified traveller 4 Apr 2023 Liked: Room comfort #### Location! The location was great! I stayed another hotel first 2 nights. Panda Hotel is lots better. Only problem is no lift. I stayed at 6th floor. There were free fruit on the reception desk. That was very nice. ##### Verified traveller Stayed 1 night in Apr 2023 Verified ### 6/10 Okay #### Emilie 14 Apr 2023 Liked: Staff & service #### Ok stay for 1 night Thé staff is nice and helpful but room was not perfectly clean, and also very noisy. Some curtains were missing on the windows ##### Emilie Stayed 1 night in Apr 2023 Verified ### 6/10 Okay #### Rebecca 25 Nov 2023 Basic accommodation. Room type we had booked not available when we arrived, but after a bit of time, managed to swap around to provide it ##### Rebecca Stayed 1 night in Nov 2023 Verified ### 8/10 Good #### CJ 9 Mar 2023 Liked: Staff & service #### Budget hotel. Very welcoming, bit too dated. It’s a budget hotel. The location is excellent, the guy Ming who runs the hotel is so helpful and friendly. He gave us bottled water and free fruit each day. The rooms are run down, basic and the bathroom was not the cleanest however it worked for us. I was in the 6th floor with no elevator so not suitable for everyone but i saw it as a daily challenge. ##### CJ Stayed 5 nights in Mar 2023 Verified ### 2/10 Terrible #### daniele 9 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The photos on the web do not reflect the real status of the hotel, that seems almost abandoned. We also had to ask for soap and towels (because the one in the room was wet...) and they gave us one old wirh a big hole. ##### daniele Stayed 1 night in Nov 2023 Verified ### 4/10 Poor #### Vileth 15 Jun 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The hotel needs to fix and upgrade many things No water moor light looks scary smell I have to stay in another hotel ##### Vileth Stayed 1 night in May 2023 Verified ### 10/10 Excellent #### Ellee 28 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Based on the (very cheap) price, I knew this was not going to be a 5 star hotel but the facilities were good enough for the super cheap price. But most of all the owner (?) was sooooo helpful and so friendly. I had booked several trips online but he ended up helping me rebook for WAY cheaper. I really appreciated him :) If you want a super boojie stay, this isn’t your place. But if you’re looking for a budget place with kind and super helpful worker - then this place is for you :) ##### Ellee Stayed 2 nights in Jul 2022 Verified ### 2/10 Terrible #### bernard 5 Dec 2023 Disliked: Cleanliness, amenities, property conditions & facilities Sent us to the top floor. Hard to climb the stairs but changed to 2nd floor after my complaint Towels were rags Bathroom faucet not working due to calcium buildup No shower curtain or such to keep water contained No breakfast as promised Noisy construction next door at 645 am Bed was already exhausted no foam just wire spring feeling Ratings said very good but this was completely wrong Rating should be poor Seems they might have had better rooms there but maybe only for the locals ! 😡 Was cheap but considering where it is ( Vietnam) I’ve seen much better for less ! ##### bernard Stayed 3 nights in Dec 2023 Verified ### 2/10 Terrible #### Mohammad 21 Feb 2023 It was a terrible and unfortunate experience. We couldn't enter Vietnam due to some issue in visa. But the hotel did not refund us, rather took all 3 nights payments. It was simply unfair. We communicated with Expedia team and they said they're working on the matter with the hotel. Let's see what comes up. What the hotel did was so unprofessional and unfair. Hopefully they'll understand this. Hopefully Expedia will also be able to help us get the refund. We may post update again here. For now, our experience is terrible with this hotel. ##### Mohammad Stayed 3 nights in Feb 2023 Verified ### 2/10 Terrible #### Cindy 20 Jan 2024 Disliked: Amenities, property conditions & facilities Avoid this hotel. The pictures on the website DO NOT represent what the condition of the hotel is currently. It is very run down and the only reason we stayed a second night was because I was sick all day the 1st day. The bathroom water pressure is none existent, we weren’t given a wifi password, no toilet paper, you need to turn on a switch for hot water which we also weren’t told about. This is a terrible rundown place and not worth the price they charge. We went to a different hotel in Hanoi for the same price -don’t settle for this. There are many nicer places to stay in Hanoi for the same price. Don’t go here. Seriously . The fellow at the desk is very pleasant. The hotel is difficult to find and the Grab drivers search for it because the hotel is really a travel agency with a set of back stairs (no elevator to go up 3 or more flights of very narrow stairs) to some very dumpy rooms. Marks on the walls. The ceiling light had been removed and wires Left dangling as well as the light on the wall removed with wires dangling. Worst place we stayed in our 5 week Southeast Asia trip. ##### Cindy Stayed 2 nights in Dec 2023 Verified ### 6/10 Okay #### Tam 5 Mar 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities At a prime location in the old quarters area of Hanoi! On the weekends, the area is blocked to cars (lake Hoan Kiem Beer St are w/in walking distance). It’s difficult for taxis to pick up at the hotel entrance (ask the employee at the front to call a taxi if you don’t have a VN #/sim). Taxis often pick up at the corner on the left when you exit. A lot of great restaurants/cafes nearby, I didn’t get a chance to visit many, but they seem to be open during normal business hours unlike Saigon. Facilities of the hotel itself disappointing. This hotel is perfect if you only need a place to rest. It’s an old building so no elevator staircase is narrow/steep. The doors are opened w/ keys, and so AC/laptops being charged can technically be left on. Though clean, towels/bedding need updating as there are stains and holes. Electric kettle, toothbrushes, a bureau/closet and an old mini fridge available. AC works well, Hanoi is still humid though the weather is nice/cool. No windows in small rooms. Mixed feelings on customer service. The driver that picked us up from the airport was very patient, my international flight had been delayed but I think the hotel only told him about the people in my group that were arriving domestic. They messaged me on the expedia app and responded fast. When we arrived late at night, our room for 3 was booked so I slept on the floor of a room for 2, not sure if it was Expedia’s fault or the hotel’s. We didn’t end up booking any tours with them. ##### Tam Stayed 6 nights in Feb 2023 Verified ### 2/10 Terrible #### Ingela 19 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible stay! Hemsk upplevelse! Använde handfatet och vattnet kom rakt ner på golvet. Skrik i korridoren på natten, mycket lyhört! Inget fönster, 3: e vån ingen hiss. Enda som var bra var madrassen. ##### Ingela Stayed 1 night in Oct 2023 Verified ### 8/10 Good #### Celia 26 Apr 2023 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Excellent service! Hôtel très bien situé, à distance de marche de la plupart des activités. Le propriétaire est très avenant et sympathique. Quelques rénovations dans les chambres seraient nécessaires, mais le lit est confortable. Nous avons bien aimé notre séjour. ##### Celia Stayed 3 nights in Apr 2023 Verified ### 4/10 Poor #### Verified traveller 12 Aug 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ガッカリさせられました。 朝食つきというので朝に聞いてみたところCovid-19の為、提供していないとの事でした。朝食付きで予約受付するのは問題では？ 日中、外出する前に携帯を充電し、飲料を冷やしていたのですが、ブレーカーを落とされました。 受付の後ろにスイッチがあって、そこで入切しているのでしょうが、そこまでして節電しなくても・・・こっちも電気入っているつもりで行動してるのに・・・ ##### Verified traveller Stayed 2 nights in Aug 2022 Verified ### 4/10 Poor #### Verified traveller 2 Mar 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Mauvaise expérience Chambre sans fenêtre, sale (ménage probablement pas fait depuis longtemps), sentant le moisi. Salle de bain vétuste, limite insalubre avec remontées d’égouts. Pour le service, bon à savoir, je suis arrivé à 21h et je voulais garder la chambre le lendemain jusqu'à 18h => moitié prix jusqu'à 16h et plein tarif après. ça m'a dissuadé de payer d'avantage pour ce lieu. Petit déj correct et service bagagerie sans supplément. ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 4/10 Poor #### Verified traveller 3 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Read all the other 1 stat reviews there spot on. ##### Verified traveller Stayed 1 night in Jan 2020 Verified ### 6/10 Okay #### Verified traveller 29 Dec 2019 Liked: Staff & service First off:. The owners are very kind and helpful. The location is great. The challenge comes with the facility. I was there two different days and had different rooms. The first room was covered in dust and had no toilet paper. The second room wasn't as dusty. The rooms are in serious need of some updating. Walls, bathroom fixture The place can be very loud. Not from the traffic outside but from people talking. The place is an echo chamber. Both beds were very comfortable. ##### Verified traveller Stayed 1 night in Dec 2019 ### Expedia's Latest Trends ### Hotels > - [Hostels Waterloo Station](https://www.expedia.co.uk/Waterloo-Station-Hostels.d6022400-aaHostels.Travel-Guide-Accommodation) > - [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > - [Minster Hub Guest Accommodation](https://www.expedia.co.uk/York-Hotels-Minster-Hub-Guest-Accommodation.h26724748.Hotel-Information) > - [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > - [5 Star Hotels in Dijon](https://www.expedia.co.uk/5Star-Dijon-Hotels.s50-0-d1009.Travel-Guide-Filter-Hotels) > - [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > - [Beach Resorts & Hotels in Hurghada](https://www.expedia.co.uk/Hurghada-Hotels-Beach-Hotels.0-0-d1512-tBeachHotels.Travel-Guide-Filter-Hotels) > - [travelodgeuk Hotels in Sidmouth](https://www.expedia.co.uk/Sidmouth-Hotels-Travelodge-UK.0-0-d182643--bTravelodgeUK.Travel-Guide-Filter-Hotels) > - [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > - [Beach Resorts & Hotels in Kent](https://www.expedia.co.uk/Destinations-In-Kent-Beach-Hotels.0-0-d6046219-tBeachHotels.Hotel-Filter-Destinations) > - [5 Star Hotels in Kilsyth](https://www.expedia.co.uk/5Star-Kilsyth-Hotels.s50-0-d6124279.Travel-Guide-Filter-Hotels) > - [Hotels in Kingscote](https://www.expedia.co.uk/Kingscote-Hotels.d1797.Travel-Guide-Hotels) > - [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > - [Apartments Durham](https://www.expedia.co.uk/Durham-Apartments.d4628-aaApartments.Travel-Guide-Accommodation) > - [Hotels in Malibu](https://www.expedia.co.uk/Malibu-Hotels.d10217.Travel-Guide-Hotels) > - [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) ### Flights > - [Aer Lingus Corballis (DUB) to Orlando (MCO) flights](https://www.expedia.co.uk/lp/flight-routes/aer-lingus-from-dublin-to-orlando-intl/ei/dub/mco) ### Cars > - [National Car Rental Car Rentals In Palma De Mallorca](https://www.expedia.co.uk/National-Car-Rental-Car-Rentals-In-Palma-De-Mallorca.d4803920-c42.Car-Rental-Guide-Suppliers) ### Activities ### Packages > - [Black Sea Coast Holidays](https://www.expedia.co.uk/Black-Sea-Coast.d553248628939649225.Holidays-City-Breaks) > - [New York Holidays](https://www.expedia.co.uk/New-York.d178293.Holidays-City-Breaks) > - [Cavelossim Holidays](https://www.expedia.co.uk/Cavelossim.d6047749.Holidays-City-Breaks) > - [Sint Maarten Holidays](https://www.expedia.co.uk/Sint-Maarten.d6143274.Holidays-City-Breaks) ### Holiday Rentals ---